Webinar: Accelerate Your Cloud Business With CloudHealth®

Cloud Service Management Platform for Service Providers

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Today’s Presenters

Bob Kilbride– Director of Channel Sales, CloudHealth Technologies

Chris Jacob– Solutions Architect, CloudHealth Technologies

Kelly Hartman– Global Head of AWS Partner Network, Amazon Web Services

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Accelerate Your Cloud Business with CloudHealth

Agenda Introduction to CloudHealth Technologies What is a next gen MSP and how does CloudHealth enable them Cloud service revenue opportunities Platform demo AWS MSP Partner Program Questions

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Deep Domain expertise

$40 Million in Venture Capital Raised

500+ Direct Customers

130+ Employees

Headquartered in Boston, MA

Offices in San Francisco, Washington DC, London, Australia, & Singapore

1,200+ Channel Customers through60+ Partners

Who is CloudHealth Technologies?

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Publishing & Media eCommerce IT Security Business Intelligence & Analytics

Marketing & Advertising Social Performance Management Gaming Analytics

Global Customer Success

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Partner Success

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What is a Next Gen Managed Services Provider?

Run & Operate

Build & Migrate

Plan & Design

Optimize

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How CloudHealth Enables Next-Gen AWS MSPs

Challenge CloudHealth SolutionPlan & DesignPlanning and designing requires cross-account visibility.

Single pane of glass view across accounts.

Build & MigrateDetermining which workloads are suitable for migration and understanding the associated investment.

Assess and model workloads, including TCO, for migration.

Run & OperateRunning and operating environments requires more management resources.

Policy-driven governance and automation reduces management overhead requirements.

OptimizeIdentifying optimization opportunities can be time consuming and manual.

Gain actionable optimization recommendations via tailored assessments.

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Case StudyLogicBay Realizes Significant Cloud Cost Savings and Confidence with AWS MSP Blue Sentry & CloudHealth

“Blue Sentry helped us through the migration process immensely, and we now use them to

manage, service, and maintain our environment. Working with Blue Sentry has

been great. They’re very responsive and tightly woven with our team.”

“At the time of LogicBay’s move to the cloud and entrance into our MSP platform, we set

the expectation that we would conduct periodic reviews for cost savings, via

components such as AWS rightsizing and Reserved Instances.”

Read more: www.cloudhealthtech.com/resources/case-studies/logicbay

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Cloud Service Revenue OpportunitiesMSP Service(s) Silver Gold Platinum CloudHealth Function

Standard Reporting ✔ ✔ ✔ Cost, Usage & Billing

Customized Reporting ✔ ✔ Customized Reporting By Functional Business Group

Infrastructure Rightsizing ✔ (used by MSP) ✔ Compute (i.e., EC2, VM) & Volume (EBS) Rightsizing

Unused Infrastructure Management ✔ (used by MSP) ✔ Unattached Volumes, Aged Snapshots, etc.

Security Risk Exposure ✔ (used by MSP) ✔ Policy Driven Cloud Security - Best Practices

Reservation Management ✔ (used by MSP) ✔ Reserved Instance Optimizer & Modifications

Policy & Governance ✔ (used by MSP) ✔ Best Practice Optimization, Governance & Automation

Console Access ✔ (Customer

Restricted to Cost & Usage)

✔ CloudHealth Platform

Suggested MSP Customer Pricing Bundled w/ Cloud Provider ~20%/month ~40%/month New Revenue Potential

Prof. Services & Datacenter Migration Assessment $$ $$ $$ CH Runbooks – Deliver new high-margin cloud managed services

Partner may customize customer tiered pricing and professional services.

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Cloud Service Revenue

✓ Health Check service, $650/month➢ Monthly review of infrastructure across cost, assets, usage, performance and

governance.✓ Reservation modeling & management service, $750/month

➢ Define reservation strategy for continual optimization.✓ Infrastructure rightsizing service, $850/month

➢ Custom performance optimization matrix with reports, policies and automation to support ongoing efficiency.

✓ Cloud governance and policy service, $1,500/month➢ Cloud-based business grouping, reporting, tagging, & policy design service

Partner delivered professional services opportunities

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What You Gain with CloudHealth Centralized Partner Console

– Multi-cloud support– Cost, usage, performance, security & asset reporting / optimization– Cross-customer & per customer reporting on cost & usage– Define policies, reports & business groupings (Perspectives) for partner & customer

Simplified Customer Management– Partner can associate customers with all types of AWS accounts– Full multi-tenant isolation of customers– Partner can switch partner and customer tenants

Streamlined Billing– Partner defines association of customers to accounts– CloudHealth separates customer costs and rewrites based on AWS pricing– Filter credits or assign to specific customers– Ability to add custom charges– Automate provisioning of customer statements

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CloudHealthPlatform Demo

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AWS MSP Partner ProgramThe Next Generation of Managed Services

Traditional Next Generation“Your mess for less” Design, architect, automate – infrastructure as

code

Hardware based solutions Software/Cloud based solutions

Centralized operations Distributed operations and resources, infrastructure as code

Device based SLAs Solution/Application based SLAs

Complex, manual change management DevOps – CI/CD

Static monitoring with fixed thresholds Dynamic monitoring, anomaly detection, machine learning

Security risk mitigation Security by design- Continuous compliance

Outsourcing vendor Trusted advisor and partner

Read more: https://aws.amazon.com/blogs/apn/the-evolution-of-managed-services-in-hyperscale-cloud-environments/

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AWS MSP Partner Program3rd Party Capabilities Validation Audit

PrerequisitesaAdv or Premier

Consulting Partner

aCustomer References

aSelf-Assessment

Business Health & Management

Solution Design Capabilities

Infrastructure & Application Migration Capabilities

Security Management

Process & Cost Optimization

SLAs & Reporting

Customer Obsession

Service Desk & Customer Support

Billing & Cost Management

DevOps & Automation

Download the MSP Program Validation Checklist

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Key Takeaways

1. Gain visibility into cloud resources and optimization opportunities.2. Implement business policies that facilitate governance of a client’s

cloud.3. Identify revenue opportunities and deliver value-added services.4. Simplify bill splitting and invoicing.5. Demonstrate service capabilities that map to AWS's MSP

requirements during an AWS MSP Audit.

CloudHealth Helps You…

14 Day Free Trial https://apps.cloudhealthtech.com/signup

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Thank You!

Bob KilbrideChannel Director, NAE: bob@cloudhealthtech.comM: 617.834.7891www.cloudhealthtech.com