webinar: how design & marketing go hand in hand
TRANSCRIPT
How Design & Marketing go hand in hand
“Love and marriage, love and marriage, go together like a horse and carriage. This I tell ya brother, you can’t have one without the other.”
Presented by Lyles Armour
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
| Table of Contents
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
01Recap of
Marketing & Design
02Design & Marketing
Website Components
03Key Takeaways
04Upcoming Webinar
- Remarketing -
05Thanks for
Attending
PQ| Question #1
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
PQ| Question #2
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
01 | Internet Marketing & DesignGet the user to go where you want them to go…
Internet Marketing
Increase visibility
Drive quality traffic
Convert lookers into bookers
Build brand awareness
Monitor visitor behavior
Built with DESIGN in mind
Design
Build brand awareness & credibility
Easy to find what they came for
Easy to use and navigate
Ability to share content
Funnel to complete a reservation
Built with SEO in mind
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
Internet Marketing Program + Good Website Design = Greater Conversions
02 | Design & Marketing Website ComponentsA website design with marketing in mind includes…
What we’ll review
1. SEO (title, description, keywords, headers)
2. Structured Data (rich snippets, schema)
3. Canonicalization & Redirects
4. Usability (responsive, CTAs, forms)
5. URL Structure & Tracking
6. Sitemaps & Robots.txt
7. Social Media & Remarketing
Other Components
Clean Consistent Coding
Domain authority (descriptive domain name)
Dynamic content
HTTP Status Codes (200, 301, 404)
Server settings
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | Design & Marketing Website ComponentsA website design with marketing in mind includes…
What we’ll review
1. SEO (title, description, keywords, headers)
2. Structured Data (rich snippets, schema)
3. Canonicalization & Redirects
4. Usability (responsive, CTAs, forms)
5. URL Structure & Tracking
6. Sitemaps & Robots.txt
7. Social Media & Remarketing
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | Search Engine Optimization (SEO)Design & Marketing Website Components
SEO is the process of getting traffic from the free organic natural search results on search engines like Google, Bing, and Yahoo.
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | Search Engine Optimization (SEO)Design & Marketing Website Components
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
SEO 101
<title>[Title goes here]</title>
<meta name="description" content=“[Description goes here]" />
<meta name="keywords" content=“[keywords goes here]" />
02 | Design & Marketing Website ComponentsA website design with marketing in mind includes…
What we’ll review
1. SEO (title, description, keywords, headers)
2. Structured Data (rich snippets, schema)
3. Canonicalization & Redirects
4. Usability (responsive, CTAs, forms)
5. URL Structure & Tracking
6. Sitemaps & Robots.txt
7. Social Media & Remarketing
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | Structured Data (Schema)Design & Marketing Website Components
Schema provided richer search results in search engines, by provide much greater details about your webpage.
Search engines including Google, Bing, and Yahoo! rely on Schema.
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | Structured Data (Schema)Design & Marketing Website Components
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | Design & Marketing Website ComponentsA website design with marketing in mind includes…
What we’ll review
1. SEO (title, description, keywords, headers)
2. Structured Data (rich snippets, schema)
3. Canonicalization & Redirects
4. Usability (responsive, CTAs, forms)
5. URL Structure & Tracking
6. Sitemaps & Robots.txt
7. Social Media & Remarketing
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | Canonicalization & RedirectsDesign & Marketing Website Components
Canonicalization
Refers to individual web pages that can be loaded from multiple URLS.
• http://www.example.com/
• http://www.example.com/index.html
• http:/example.com/
• http://example.com/index.html
Redirects
The process of forwarding one URL to a different URL.
• 301 – Move Permanently
– Passes 90-99% link juice
– Best method
– Tell the search engines that the exit has changed
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | Design & Marketing Website ComponentsA website design with marketing in mind includes…
What we’ll review
1. SEO (title, description, keywords, headers)
2. Structured Data (rich snippets, schema)
3. Canonicalization & Redirects
4. Usability (responsive, CTAs, forms)
5. URL Structure & Tracking
6. Sitemaps & Robots.txt
7. Social Media & Remarketing
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | UsabilityDesign & Marketing Website Components
Usability is about how your guests interact on your website as it relates to completing your ultimate goal:
• Booking a room
• Filling out a website form
How do you improve website usability?
1. Responsive website design
2. Clean navigation
3. Conversion-focused page layouts
4. Fat footers
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | Usability – Responsive Website DesignDesign & Marketing Website Components
Responsive website design is a design approach that allows your website to “respond” or resize itself by adjusting the layout so that it can be seen on desktop, laptop, tablet, and mobile devices.
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
Desktop Laptop Tablet Mobile
Why you need a responsive website design
• Recommended by Google
• One website, one URL
• Access to all pages
• Access on all devices
• Better user experience
• Cost effective
• Easy to manage
• Help combat high bounce rates
• Increase conversion rates (bookings)
• Your competition is already doing it
02 | Usability – Clean Header & NavigationDesign & Marketing Website Components
A clean header helps guide your guest to the most important information on your website.
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
Do’s and Don’ts
Do’s
• Lead with your money pages
• Top link should be clickable
• Your logo is your home link
• Include contact options
• Use subnav for interior pages
Don’ts
• Start with a home link
• Clutter your navigation
• Have too many dropdowns
• Have too many links
• Link to mobile website
02 | Usability – Conversion Focused Page LayoutsDesign & Marketing Website Components
Conversion-focused page layouts provide the guest with a clean look that makes it easy to find specific details about the page they are on.
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | Usability – Fat FootersDesign & Marketing Website Components
Not too long ago, most footers were not more than a single line with a simple copyright notice and a link to the site designer.
Nowadays, the size of footers has increased. It’s important to provide your visitors with something to do when they make it to the end.
• Make a reservation
• Call or email you
• Visit your social mediaaccounts
• Read recent blog posts
• Offer specials
• Sign-up form
• Photo gallery
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | Design & Marketing Website ComponentsA website design with marketing in mind includes…
What we’ll review
1. SEO (title, description, keywords, headers)
2. Structured Data (rich snippets, schema)
3. Canonicalization & Redirects
4. Usability (responsive, CTAs, forms)
5. URL Structure & Tracking
6. Sitemaps & Robots.txt
7. Social Media & Remarketing
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | URL Structure & Website TrackingDesign & Marketing Website Components
The structure of your URLs are important to provide consistent website tracking. URLs should be SEO-friendly, simple to understand and meaningful.
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
3 Main Benefits of URLs1. Semantics2. Relevancy3. Links
Tips for SEO-friendly URLs• Use hyphens• Main content in top folders• Avoid capital letters• Block bad URLs with Robots.txt• Make them easy to read
URL ExamplesExp 1: www.example.com/rm/collection/B0007TJ5OG/102-8372974-4064145?v=suite&n=502394&m=ATVP&n=3031001&s=rooms&v=lyles
Exp 2: www.example.com/category/all-rooms?rm=lyles-suiteID=0219
Exp 3: www.example.com/rooms/lyles-suite/
02 | URL Structure & Website TrackingDesign & Marketing Website Components
Google Analytics is our recommended choice for tracking visitor behavior on websites.
1. Understand what leads guests to your website
2. Understand your audience engagement
3. Understand how your guests are accessing your website
4. Understand what is generating the most revenue
5. Understand your traffic sources
6. Understand your business trends
7. Understand where your content is shared on various social accounts
8. Create your own custom reports/dashboards
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | Design & Marketing Website ComponentsA website design with marketing in mind includes…
What we’ll review
1. SEO (title, description, keywords, headers)
2. Structured Data (rich snippets, schema)
3. Canonicalization & Redirects
4. Usability (responsive, CTAs, forms)
5. URL Structure & Tracking
6. Sitemaps & Robots.txt
7. Social Media & Remarketing
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | Sitemaps & Robots.txtDesign & Marketing Website Components
Sitemaps (HTML / XML)
HTML sitemaps help your visitors find pages on your website through an organized list of web pages.
XML sitemaps help search engines locate your webpages during the crawling process.
Other Types of Sitemaps
• RSS feeds (blogs)
• Video
• Image
XML Sitemap
loc: Is used to link to the page
lastmod: Date the page was last modified
changefreq Is the avg. change frequency of the page (hourly, daily, weekly, monthly, yearly...)
priority-tag. Page importance 0.0 to 1.0
Submit your XML Sitemap to Google, Bing & Yahoo and add it to your robots.txt file
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | Sitemaps & Robots.txtDesign & Marketing Website Components
Robots.txt
Robots.txt files tells search engine crawlers which directories can or cannot be crawled.
1st thing search engines or “bots” look at to request permission to access a page or not.
Example
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | Design & Marketing Website ComponentsA website design with marketing in mind includes…
What we’ll review
1. SEO (title, description, keywords, headers)
2. Structured Data (rich snippets, schema)
3. Canonicalization & Redirects
4. Usability (responsive, CTAs, forms)
5. URL Structure & Tracking
6. Sitemaps & Robots.txt
7. Social Media & Remarketing
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
02 | Social MediaDesign & Marketing Website Components
Using social media is a way to drive visitors and traffic to your website and lets you communicate news related to your property or website.
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
Social Media will;
1. Increase brand recognition2. Improve brand loyalty3. Provide more opportunities for
sales4. Higher conversion rates5. Higher brand authority6. Help with search engine rankings
Social Media best practices;
• Be mindful of the character count• Use pictures often• Stay away from canned messages• Follow the 80/20 rule• Mix it up• Test everything
02 | RemarketingDesign & Marketing Website Components
Remarketing enables you to re-engage with your audience and display an ads on other websites in an effort to get them to return to your website.
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
03 | Key Takeaways
1. When hiring your next design company be sure their websites designs work with your marketing efforts.
2. Make sure you have clean descriptive unique meta tags.
3. Use Schema to provide search engine more info about you webpages
4. Have a responsive website
5. Make sure you have SEO-friendly URLs
6. Make it easy for guests to navigate through your website
7. Use sitemaps to tell the search engines about your website
8. Block unnecessary sections of your website using the Robots.txt file
9. Provide your guest opportunities to share their experiences/findings
10. Remarket to those who leave your website.
11. Monitor and adjust your approach based off your visitor’s behavior
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
Remarketing - What is it & why you need it!
81% of travelers abandon their online booking but there is an opportunity to influence them to complete their reservation. In this webinar, learn what remarketing is and how it can be
successful in driving visitors back into your booking engine.
Presented by Liz Day
When: March 19th at 3PM EST
Register at: www.rezstream.com/webinars
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200
| Thank you for Attending!
SurveyI would love to hear your direct feedback. Please fill out the survey that you will receive after the conclusion of this webinar.
EmailIf you have questions on how you can increase your revenue with marketing or a new design.
Offers
Free Google Analytics with Revenue Tracking
TCMS Website at $197 month
You Provide Hospitality. We Provide Solutions3801 E Florida Ave. Suite 800
Denver, CO 80210866.360.8200