webinar informal social learning 30 marzo 2011

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Webinar: Informal Social Learning @JimLundy Metodologías, técnicas y herramientas para la Gestión Social del aprendizaje de las personas. 30 de marzo de 16:00 a 17:00 h El 70% del conocimiento se obtiene de modo informal. @juanliedo @josuinchaurrag a @ibermaticahcm

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Documentación empleada en el Webinar sobre aprendizaje social celebrado junto a nuestros "partners" de Saba Software y su vicepresidente Jim Lundy

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Page 1: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Webinar: Informal Social Learning

@JimLundy

Metodologías, técnicas y herramientas para la Gestión Social del aprendizaje de las personas.

30 de marzo de 16:00 a 17:00 h

El 70% del conocimiento se obtiene de modo informal.

@juanliedo @josuinchaurraga

@ibermaticahcm

Page 2: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Jim Lundy

VP GM

Collaboration Business Unit

[email protected]

Saba Collaboration Hour

Social Learning

Page 3: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Saba Safe Harbor Statement

The following is intended to outline our general product direction. It is intended for informational purposes only and is not to be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described in this communication remains at the sole discretion of Saba and may change at any time, with or without notice.

3| Saba Confidential

Page 4: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Changing the way we SocializePast 30 years 2010

| © 2010 Saba Software, Inc. All rights reserved.

Page 5: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.5

Agenda

Learning trends you can't ignore.

Technology and architecture shifts that impact what you do.

How to plan and succeed with a socially enabled learning practice.

Page 6: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

The Shift to Social

6 * Pew, Feb 2010 Poll

73% of Adults have a Facebook Profile*

Page 7: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Going Beyond Powerpoint Content

Simulations Virtual Environments

Social Games

Page 8: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.8

Video as a Learning Mode of ChoiceHow To Do Something

Video Learning

http://youtu.be/p6l8-1kHUsA

Page 9: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Crowdsourcing Learning

Your FriendsLearning

TopicVendor orTechnolog

Learning Channel

Page 10: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.10

Agenda

Learning trends you can't ignore.

Technology and architecture shifts that impact what you do.

How to plan and succeed with a socially enabled learning practice.

Page 11: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

The New Race

Application Stack Wars Workplace App. Wars

Collaboration

Content PortalsNext GenerationCorporate Desktop

ERP/HRMS

11| Saba Confidential

Saba supports the Next Generation Desktop with 4th Generation Collaboration

Page 12: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Your Next Learning Device

Page 13: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Capture the Learning

FormalLearning

Social Learning Organization

Team

Individual

Learning Nugget

Learning Nugget

Page 14: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

The Profile as a Strategic Asset

Full Profile

Profile Summary

14| Saba Confidential

Certified Profiles are the Foundationof a People focused Strategy

Page 15: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.15

Understand how Learning is occurring

Social Network Analysis is the new Analytics

Use Social Network Analysis toUnderstand- How groups interact- Progress of New Hires- Why some teams outperform others

Page 16: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.16

Agenda

Learning trends you can't ignore.

Technology and architecture shifts that impact what you do.

How to plan and succeed with a socially enabled learning practice.

Page 17: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.17

Leverage Video Now – Don’t wait to make a Move

Easy Capture Easy Publishing

Learning using Video has never been easier

Page 18: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Expertise Location Unleash tacit knowledge

The Top Five Use Case Scenarios for Social Software

18| Saba Confidential

Content Rating Access to better content

Use Case Key Benefit

Social Learning Best Practices, How Tos

Idea Jams & Contests Faster Innovation

Communities of Practice Building Knowledgebases

Page 19: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Expertise Location

Finding Experts is not Easy

Most systems do not contain certified information

19| Saba Confidential

Expertise Location is a Key Enabler to accelerating productivity

Page 20: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Finding the Right Content

20| Saba Confidential

Content Ratings is one of the best kept secrets of Enterprise Social Software

ListsLinks

Files

Page 21: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Social Learning: Enabled via a Social Networking Platform

Certified Profile

Communication

Search / Ratings

Content

Ideas / Issues

Discussions

Social Analytics

Generations of Collaboration*4. Aggregation3. Social2. Real-time1. Email

* Source: Gartner Inc.

Page 22: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Everyone on the Same Team

Line of Business CIO Human Resources Learning Officer

ALIGNMENT

Page 23: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.23

Summary

Learning is changing

Experiment with the way you deliver learning content

Communities connect people with knowledge– Tie Learning into it (don’t keep formal learning separate)

Page 25: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Informal learning

Cómo social business ayuda a generar aprendizaje

Marzo 2010

@ibermaticahcm

Page 26: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Objetivos de la presentación

Esta presentación pretende proporcionar:

una aproximación al concepto de informal learning

un enfoque de la relación entre aprendizaje informal, gestión del conocimiento y social media

Page 27: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Josu Intxaurraga -> @josuinchaurraga

Gerente Área HCM & social biz de Ibermática

PMP

Quiénes somos

Juan Liedo -> @juanliedo

Gerente Área HCM & social biz de Ibermática

Profesor Universidad (EUCCB)

Page 28: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Índice

1. ¿Aprendizaje informal?

2. Aprendizaje informal en las organizaciones

3. La gestión del conocimiento en Enterprise 2.0

4. Aprendizaje informal con social business

5. Razones para usar social business en aprendizaje

«Sabemos que la fuente de riqueza es algo específicamente humano: el conocimiento. Aplicado a las tareas que ya hacemos, puede aumentar la productividad. Aplicado a las tareas nuevas y diferentes, provoca innovación…”

Peter DruckerManagement challenges of the XXIst Century-1999

Page 29: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

University of Bologna

1. ¿Aprendizaje informal?

Page 30: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

1. ¿Aprendizaje informal?

Es necesario dinamizar la actividad de aprendizaje y dotarla de elementos motivadores

Page 31: Webinar Informal Social Learning 30 marzo 2011

© 2010 Saba Software, Inc. All rights reserved

¿Cómo aprendes tú?

1. ¿Aprendizaje informal?

Page 32: Webinar Informal Social Learning 30 marzo 2011

© 2010 Saba Software, Inc. All rights reserved

APRENDIZAJE FORMAL

APRENDIZAJE INFORMAL

o Estructurado

o Rol del profesor

o Dirigido

o Autodirigido

o Activo

o Basado en relaciones

PUSH PULL

1. ¿Aprendizaje informal?

Page 33: Webinar Informal Social Learning 30 marzo 2011

© 2010 Saba Software, Inc. All rights reserved

Fuente: Jay Gross, 2006.

1. ¿Aprendizaje informal?

Page 34: Webinar Informal Social Learning 30 marzo 2011

© 2010 Saba Software, Inc. All rights reserved

1. ¿Aprendizaje informal?

Estamos aprendiendo

Page 35: Webinar Informal Social Learning 30 marzo 2011

© 2010 Saba Software, Inc. All rights reserved

1. ¿Aprendizaje informal?

Networking

Page 36: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

2. Aprendizaje informal en las organizaciones

“Las empresas reconocen que las herramientas 2.0 son el futuro de la formación, pero sólo el 15% las usan”

Estudio Adecco Training, vía Educaweb (nov 2010)

Page 37: Webinar Informal Social Learning 30 marzo 2011

© 2010 Saba Software, Inc. All rights reserved

¿Cómo formalizar lo informal?

2. Aprendizaje informal en las organizaciones

Page 38: Webinar Informal Social Learning 30 marzo 2011

© 2010 Saba Software, Inc. All rights reserved

ARTICULAR CONOCIMIENTO TÁCITOESTANDARIZAR

CONOCIMIENTO EXPLÍCITO

INTERIORIZAR CONOCIMIENTO EXPLÍCITO

1

2

3

4COMPARTIR CONOCIMIENTO TÁCITO = APRENDIZAJE INFORMALBLOG

MICROBLOGTAGGINGSOCIAL BOOKMARKS

WIKIS, FAQS, ANSWERSCOMUNIDADES PRÁC.

PODCASTING, RSS,FORUMS, WEBCASTREAL TIME WEBPERSONAL PROFILE

3. La gestión del conocimiento en Enterprise 2.0Espiral del conocimiento

Page 39: Webinar Informal Social Learning 30 marzo 2011

© 2011 Saba Software, Inc. All rights reserved.

Redes externas

CompetenciasDesempeño

Mi perfil,agenda

Formación eLearning

(interna/externa)

Gruposde trabajo,conexiones

Mis Conexiones

Monitorización

Recursos didácticosInternos/externos

Formación eLearning

Conversaciones, relaciones, ideas

Wikis, foros, blogs

Acceso informaciónformación presencial

Informal learning(Centro de

conocimiento)

Webconference

HCM 2.0

4. Aprendizaje informal con social business

Page 40: Webinar Informal Social Learning 30 marzo 2011

© 2010 Saba Software, Inc. All rights reserved

Los empleados aprenden si se relacionan

Motivación, fluidez, productividad

1

2

5. Razones para usar social business en aprendizajeLas oportunidades para ser más competitivos

Page 41: Webinar Informal Social Learning 30 marzo 2011

© 2010 Saba Software, Inc. All rights reserved

Eficiencia en la gestión del conocimiento

Monitorización y control3

4

5. Razones para usar social business en aprendizajeLas oportunidades para ser más competitivos

Page 42: Webinar Informal Social Learning 30 marzo 2011

© 2010 Saba Software, Inc. All rights reserved

@Ibermaticahcm

[email protected]

www.hcmibermatica.com

También en Facebook y Slideshare

Datos de contacto adicionales:Juan LiedoTlfn. 91 38 49 100Email: [email protected]

Gracias por su atención