webinar newired: il futuro è nella user experience!
TRANSCRIPT
16NOVEMBRE 2017
Maria Chiara Ambrosio
@Emerasoft
Lucia Manetti@Newired
Gian Giacomo Ermacora@Newired
Emerasoft WebinarMarketing, Training, HR e Operations, Product Management, Customer Care:il futuro è nella User Experience!
Data di nascita: 2005
Dove siamo:
Via Po, 1 – Torino
Piazzale Luigi Sturzo, 15 - Roma
Emerasoft
Step by Step online guidance
Why UX matters?
- Increases the efficiency of any application, both for internal use and for external use.
- Generally, it satisfies user's expectations in order to increase user retention rate.
..and so much more. Nowadays, in the user-centered market, it is impossible for a company to not care about User Experience!
User experience is the set of perceptions that a user has while living an experience following a path.
About Newired Journeys
Newired Journeys is the first
comprehensive solution for UX
management, specially designed for
enterprise contexts. We wish to
engineer UX approach through the
real engagement of users.
With intuitive design, the Newired
Journeys editor leaves the
optimization of the actual services in
the hands of clients by allowing them
to create contents using a complete
new paradigm.
Neither advanced
programming skills nor
code maintenance are
required to create
contents.
Each action the user should
do is called Step, the set of
steps defines the path to
follow in order to carry out
the activity and so completing
the Journey.
In a word, Newired Journeys
will interactively guide users
through a journey, designing
a non-intrusive and
customizable experience.
Reduces complexity to empower advanced selling, support, and training through improvement of the user experience
Increases conversion rates
Reduces support costsAccelerates training, increases
retention, reduces costs
Improves customer experience
Benefits
Support any role
MARKETINGMake sure prospects and customers
can't get lost along the path to your
desired outcomes
HR & OPERATIONSSet Up New-hires for Success. Steer
Veterans to Excellence
TRAININGEmpower your employees to learn
today and tomorrow
PRODUCT MANAGEMENTReveal Hidden Knowledge, Deliver
Painless Roll-outs
CUSTOMER CAREEmpower your customers to help
themselves
Tame complexity. Everywhere.
SALESFORCEORACLE
IBM RATIONAL
SAP
and any other
enterprise
environment!
User Experienceis a
Pleasant Journey
Get started
today.
It’s fast and simple.Q&A?
www.emerasoft.com
Grazie!
Contatti
Emerasoft Srl
via Po, 1 – 10124 Torino
Piazzale Luigi Sturzo, 15 - 00144
Roma
T +39 011 0120370
T +39 06 87811323
F +39 011 3710371
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