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Rebuilding in Crisis Environments: Experiences from Financial Institutions.

#aftercrisis

May 21, 2015

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Panelists: Dolores Torres, CEO, CARD Bank, the Philippines Alia Farhat, Non-Financial Services Manager, The Lebanese Association for Development, “Al Majmoua,” Lebanon Moderator: Celina Kawas, Women’s World Banking

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Women’s World Banking’s Global Footprint 35+ years focused on women’s access to finance 21 million active clients 68% women

38 institutions $8.5 billion in outstanding loan portfolio $5.5 billion in deposits

MIDDLE EAST & NORTH AFRICA Countries: 5 Institutions: 5

SUB-SAHARAN AFRICA Countries: 9 Institutions: 10

ASIA Countries: 6 Institutions: 12

LATIN AMERICA AND THE CARRIBEAN Countries: 7 Institutions: 10

EUROPE Countries: 1 Institutions: 1

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Community Based Social Protection

The CARD MRI Experience

CARD Mutually

Reinforcing Institutions

“Mga Institusyon sa iisang Misyon”

CARD MRI Disaster Management: Preparedness

• Credit with Education for members

• Weekly and monthly sessions of information dissemination to CARD members about:

• Disaster preparedness • Diseases during rainy/typhoon

season, etc. • First aid training for staff

• Done in CARD areas through the CARD Legal and security unit

• Provision of insurance products for members and staff

• CARD MBA insurance, CaMIA and CPMI

YEAR MEMBER-SHIP

CLAIMS PAYMENT Php000 FUND BALANCE (Php 000)

TOTAL ASSETS For the Year 1999-2015 (cum)

1999 28,531 0.974 0.974 6.596 6.608

2014 2,138,953 690 Million 2.806 Billion 1.403 Billion 6.902 Billion

2000 35,704 2.445 3.419 9.473 13.824 2001 49,887 3.386 6.805 11.436 28.072 2002 69,223 6.896 13.701 24.177 70.200 2003 116,395 10.940 24.641 46.015 130.823 2004 112,174 14.886 39.527 61.052 180.855

2005 144,499 15.505 55.032 77.904 243.453

2006 247,850 30.901 85.933 105.683 382.861 2007 469,457 61.616 147.549 197.077 671.532 2008 687,934 104.131 251.680 247.118 1,168.190 2009 967,963 148.313 399.993 434.647 1,800.726

2010 1,244,547 233.895 633.848 638.195 2,676.436

2011 1,433,240 387.293 1.021 Billion 894.392 3,709.605 2012 1,583,326 519 Million 1.540 Billion 1.055 Billion 4,703.816 2013 1,850,615 576 Million 2.116 Billion 1.188 Billion 5,657.590

As of Mar2015 2,230,912 223 Million 3.029 Billion 1.420 Billion 7.065 Billion

CARD MBA Claims Settlement

CAMIA CLAIMS PAID FROM 2007 to 2015 (in PhP Millions)

2008 2009 2010 2011 2012 2013 2014 March 2015

Individual 7.93 13.99 24.91 29.83 55.07 75.70 176.45 81.09

Dependents 234.97 1.08 2.15 4.22 2.64

TOTAL 7.93 13.99 24.91 264.80 56.15 77.85 180.67 83.73

Accident 2.75 2.88 3.97 13.93 12.27

Funeral 4.18 6.06 15.64 22.53 35.95

Rehouse 1.71 4.18 1.71 9.45 88.29 155.12 69.40

TOTAL 1.71 0.00 11.11 10.65 29.06 124.75 203.34 69.40

• CDRAP (CARD MRI Disaster Relief Assistance Program)

• Declaring moratorium on loans in affected areas

• Logistical support to staff • Quick turn around of

operations

CARD MRI Disaster Management: Response

YEAR NO.

AMOUNT of Relief

Distributed (in PhP Millions)

2006 14,931 3.58 2007 240 0. 15 2008 20,657 4.31 2009 107,568 25.09 2010 24,893 5.48 2011 93,664 26.87 2012 181,940 58.85 2013 319,023 117.66 2014 240,316 70.20 2015 49,262 5,76

TOTAL 1,052,494 319.15

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20 M. L. Quezon St., City Subdivision, San Pablo City, Laguna TEL: (049) 562 4309 FAX: (049) 562 0009 EMAIL: info@cardbankph.com WEBSITE: www.cardmri.com

Rebuilding in Crisis Environments: Experiences from Financial Institutions The Lebanese Association for Development, “Al Majmoua”

Alia Farhat Non Financial Services Manager

1. Al Majmoua – A brief overview

• Established in 1994 by Save the Children–USA • In 1998, the program became an independent local NGO • Today the leading microfinance institution in Lebanon • Mission

Promote sustainable development by improving the economic and social conditions of low-income individuals, especially micro-entrepreneurs, women and youth, through the provision of financial and non-financial services, all over the Lebanon, with no discrimination.

• Outreach: OP of USD 36 M and 50,000 active clients

[53% Women, 44% in rural areas, 32% Youth, 15% non Lebanese]

Geographical Outreach

2. What was the situation?

• Increasing influx of Syrian refugees with a high

number of Women Head of Household

• Decreasing funding support from the

International Community

• Economic vulnerability of the refugees

• Social cohesion issues between the refugees and

the Lebanese host community

3. How we were able to meet the needs?

• Non Financial services

• Technical skills trainings

• Entrepreneurship and SYOB trainings

• Financial education and business management trainings

• Life skills trainings and Social cohesion activities

• Employability services

• Financial services

• Group Loans for Syrian Women refugees and Lebanese

Technical Skills Trainings - TST

Local Fairs and exhibitions

Youth Entrepreneurship Trainings

4. What are the challenges?

• The war in Syria doesn’t appear likely to end anytime

soon which means that the refugee crisis will worsen and

humanitarian solutions will no longer be adapted

• The non-stopping influx of refugees that reached 1.6 M

for a total population of 4.5 M in Lebanon is

overwhelming: how to economically and socially support

5. An advice for other leaders facing such situation?

• Consider opportunities even if they are not in your

regular line of business

• Get the buy-in from the staff before any action

• Deliver a clear message to the community about the role

of your organization especially if you are involved in

emergency/humanitarian distribution activities

Continue the Conversation

On the web: http://www.womensworldbanking.org http://www.bankonher.org http://cardbankph.com/ http://www.almajmoua.org/ On Twitter: @womensworldbnkg @Majmoua

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