webtop 53 sp2 release notes

Webtop Release Notes

Version 5.3 SP2January 2006

Copyright © 1994-2006 EMC Corporation. All rights reserved.

Revision History:January 2006: Initial Release.

Table of Contents

Chapter 1 Product Description .............................................................................. 13Section 508 compliance ............................................................................... 13

Chapter 2 New Features and Changes ................................................................... 15New features for service pack 5.3 SP2 .......................................................... 15New features for service pack 5.3 SP1 .......................................................... 16

Chapter 3 Fixed Problems ..................................................................................... 19Fixed problems........................................................................................... 19Fixed problems specific to Webtop........................................................... 19Help unavailable (96614, 97676) ........................................................... 19Expanding tree in navigation pane after session timeout (96529) ............ 19Browser frozen after HTTP session timeout (97595) .............................. 20In Webtop, the list of custom object types is not alwaysdisplayed correctly for repeating attributes (100471) ............................. 20Oracle cluster failover times out for a number of operations(104717) ............................................................................................. 20In Webtop 5.2.5 SP3 if an activity name of a workflowcontains parenthesis ["("], the workflow initiator will not beable to select a performer (105359) ....................................................... 20Webtop URLs that open files in browser window do notwork for Flash (swf) files (105474)........................................................ 20

Fixed problems specific to Application Connectors ................................... 21Problems with menu options (97629) ................................................... 21Selecting a specific version, rendition or location fails (92383) ................ 21Users failed to install Application Connectors cannot useApplication Connectors ...................................................................... 21

Fixed problems specific to Collaborative Edition....................................... 21Cannot Check In or Cancel Checkout any object with richtext (97293)......................................................................................... 21API method copyRichText(String Name, IDfId srcsysobjid,IDfId destsysobjid) on IRichTextManager interface is broken(97295) ............................................................................................... 22Field not populated when creating a link with image andlink selected (86698) ........................................................................... 22Users can’t delete object with discussion comments whennot discussion creator, even with owner access to parent (91209) ............ 22Room/folder discussion status icon remains even whendiscussion is empty (93055) ................................................................. 22Welcome message on room home page not shown afteradding banner graphic (97286) ............................................................ 22

Chapter 4 Environment and System Requirements ............................................... 25Hardware Requirements ............................................................................. 25Browser Machine Requirements .............................................................. 26

Software Requirements ............................................................................... 26

Webtop Release Notes 3

Table of Contents

Browser Environment ............................................................................. 26Exceptions ......................................................................................... 28Notes ................................................................................................. 29

Application Server Environment ............................................................. 30Exceptions ......................................................................................... 38Notes ................................................................................................. 38

External HTTP Server Environments........................................................ 39Exceptions ......................................................................................... 40Notes ................................................................................................. 40

Application Connectors Environments..................................................... 40Exceptions ......................................................................................... 41Notes ................................................................................................. 41

Additional Operating Environments ........................................................ 42Exceptions ......................................................................................... 42Notes ................................................................................................. 42

Cross-Product Dependencies....................................................................... 42

Chapter 5 Known Problems and Limitations ......................................................... 45Known Problems ........................................................................................ 45Known problems common to WDK and all WDK applications .................. 45Modifying Display Configuration in DAB may requireapplication server restart (65563) ......................................................... 45Browser back button does not work in WebSphere ifcookie-based preference is set (70403) .................................................. 46Invalid permissions error message may not be apparent (70804) ............ 46Application server leaves temporary files behind if contenttransfer is terminated by the user (71092) ............................................. 46In some cases, group permit on the Properties Info pagedoes not reflect correct values (71237) .................................................. 46Problems with interrupting applet-based content transferoperations on Macintosh OS X/Netscape (73178)................................... 47Permissions for multiple accessors cannot be set at the sametime (73968)........................................................................................ 47Template must be manually moved to Templates cabinet inorder to share them with other users (74114, 74296) .............................. 47Add to Clipboard does not maintain directory structure ofVirtual Document (81789) ................................................................... 47r_modify_date is sometimes changed when there are nochanges to the date on the properties page (84636) ................................ 47Safari: the file selection fields are shown obscured in theCheckin page, Manual location prompts, and the Importrendition page (87760) ........................................................................ 48Suspend task UI does not display current date and time (89222) ............ 48Incorrect icons and descriptions in Windows 2000 Importdialog (90372)..................................................................................... 48WebLogic Cluster: Errors in console after server nodes arereconfigured (94552) ........................................................................... 48WebLogic: File import causes incorrect error reports inconsole (94800) ................................................................................... 49Objects to which retention has been applied can be checkedin as same version (95278, 95247) ......................................................... 49Safari: Japanese/Korean characters in attributes arecorrupted when the user navigates to ’Categories’ andcategories are not enabled (96594, 96466).............................................. 49View properties for workflow file in a foreign repositorybrings up a login dialog (97209) ........................................................... 50Checkin from file fails when filename contains double quote(97690) ............................................................................................... 50

4 Webtop Release Notes

Table of Contents

Task manager does not show an active link to a folderattached to a workflow (97919) ............................................................ 50Different permissions required in WDK and Desktop foradding renditions (97952).................................................................... 50Date Control sets the date incorrectly (98106) ....................................... 50Importing a large XML file with many chunks fails andthrows exception when the document type is specified as acustom type (98126) ............................................................................ 51Source file is deleted when deleting a folder containing alink to it leading to data loss (98136) .................................................... 51Problem in the creation of a HTML rendition with accents inthe document name (98585)................................................................. 51Importing very large files into WDK can cause out ofmemory error (98605) ......................................................................... 51Import rendition and transformation can result in some filesgoing to the wrong file stores (98655) ................................................... 51Error when Version label contains single quotes (’) (98895) .................... 52Removing the file name in the checkin page inserts randomcharacters in name (98898) .................................................................. 52Simple search does not list document (dm_document type)results if the filter is set to "Show Documents" (98981) ........................... 52Thumbnail Service returns incorrect results due to a cachingerror (99460)....................................................................................... 52Two users importing a large number of objects (400 objects)into DAM throws errors (99599) .......................................................... 52Activating parallel processing of portlets in IBMWebSpherecauses an error (99666) ........................................................................ 53Changes to object types or data dictionary in the repositoryare not updated in the DMCL (100550)................................................. 53Viewing a document from a DRL may cause two instancesof Webtop to be launched (102748)....................................................... 53Private JRE installer package win-j2re1.4.2_08.zip is large(103154) ............................................................................................. 53(Japanese/Korean) Garbled characters when running a DQLquery (103975) .................................................................................... 53(Japanese/Korean) Garbled characters appear in the resultswhen running an API query (103976) ................................................... 54Copy here from one SSO repository to another SSOrepository is not working (104062) ....................................................... 54Add repository: Error when selecting a repository from anew added connection broker (104068) ................................................ 54Using Netegrity in a multi-repository configuration, LinkHere is disabled (104069)..................................................................... 54Drag and Drop: Unable to drag a document from localmachine and drop it into Webtop (104094)............................................ 54When a room member selects a file linked to the ContentServer and then attempts to view the Content Properties, alogin prompt is displayed for the second and subsequentattempts to view the Content Properties (104146).................................. 55Unable to bring up Preferences page or drag and drop anemail containing an email in .msg format to an Oracle appserver on Solaris (104213) .................................................................... 55If user views rendition in a format that is not present,application-specific error is thrown (104226)......................................... 55After viewing a document using a virtual link, returning thebrowser back to Webtop is not possible (104319) ................................... 55Error on cancel checkout, import, checkin, and importrendition (104773)............................................................................... 56


Table of Contents

When saving changes to extended permissions, unselectingRun Procedure and Change Location permissions does notseem to get saved (104808) .................................................................. 56There is no way to disable a top level menu if the menu isnot applicable (105066)........................................................................ 56[netegrity] UCF content transfer is not working for Firefoxand Internet Explorer browsers on Macintosh (105200) ......................... 56The import dialog is not populated with Sent date andReceive Date (105321) ......................................................................... 57The getObject method of TableResultSet generates ajava.lang.ArrayIndexOutOfBoundsException: -1 when themethod attempts to access a value in position 0 (105497) ....................... 57Checking out a virtual document with xml children throwsan error (106232)................................................................................. 57Drag and drop of a virtual document from Webtop to anOutlook mail message fails with error (106526)..................................... 57Import operation fails in HTTPS mode on WebSphere (106696).............. 57Can’t store session variables in HTTP session when failoveris enabled (106716).............................................................................. 58Creating custom types with data dictionary validation failson Oracle 10g, causing dll related exception (106727) ............................ 58When viewing the rendition of a form using an URL anXML validation error occurs (107915)................................................... 58UCF error thrown the first time an operation such as View,Checkout, or Export is performed on a new MS Worddocument (107957).............................................................................. 59If a user changes an ACL owner, then tries to view thepermissions of a document assigned the modified ACL, thepermission tab for document properties does not displayany information (107996)..................................................................... 59Tools->Lifecycle menu is disabled when a folder (dm_folder)is selected. User can not apply a lifecycle to a folder throughwebtop (108703) ................................................................................. 59It is not possible to browse the subfolders of a parent folderthat has space characters at the end of its name (108943)........................ 59In Webtop, opening a folder containing a large number ofsubfolders causes the process to hang, then throw an out ofmemory error (109563)........................................................................ 60The Digital Asset Manager client is randomly throwingIllegalStateException errors when user navigates with thetree control (109897)............................................................................ 60In Webtop, when sorting on custom fields in a view thatincludes both documents and folders, the sort order isbound to more than one column (109982) ............................................. 60German PDF: Cannot open PDF documents using HTTPcontent transfer mode when IE settings "Check for newerversions of stored pages" is set to "Every visit to the page" inGerman local (windowsXp, Acrobat 6) (110119).................................... 60Error thrown when a user is connected directly to the BEAApplication Server http port and an action is called thatwould invoke UCF (110412) ................................................................ 61Clipboard pasteAsCopy method doesn’t return pastedobject ids (110577)............................................................................... 61Unable to perform a case sensitive search in Webtop (110812)................ 61Document Attributes not being refreshed in import wizard(110922) ............................................................................................. 61Database Cursor error (DM_QUERY_E_CURSOR_ERROR)when logging in and selecting folders within a cabinet (111023)............. 62


Table of Contents

Incorrect name applied when a link to a document isdragged to desktop (111349)................................................................ 62No progress bar for 2.5 minutes during high latency importtests with large files (111544) ............................................................... 62[Import Rendition] When a user clicks the browse buttonand selects a file in the Import Rendition page, the relevantdocument format is not selected (111554) ............................................. 62For WebSphere 6, when application.contentxfer.acs.proxyclientipheader in app.xml is empty, Webtop does notrun (111632) ....................................................................................... 63Cannot change a folder path by changing the folder ID (111764) ............ 63When Importing a file in Digital Asset Manager Safari2.0.2, the Select Files dialog opens behind the Digital AssetManager window (111861) .................................................................. 63Failover in clustering fails when the user clicks the last pagein the Inbox (Sun Java System Web Server 6.1 SP4 with WASCluster) (111914)................................................................................. 63Back button: Trying to cancel checkout immediately after"back-” ing out of a checkout operation throws contenttransfer exception (111918) .................................................................. 64Misleading error message when install fails due toinsufficient disk space (111924) ............................................................ 64SSO Not working with Mozilla-based browsers (Firefox)when the object tag option is used (112331) .......................................... 64Concurrent content transfer from two Webtop windows(sharing the same HTTP session) throws UCF exception(112053) ............................................................................................. 64When user accesses Webtop on Safari 2.0.2 using MacintoshOS 10.4.3, a warning displays saying that the browserversion is not supported (112247)......................................................... 65

Known problems specific to Webtop ........................................................ 65Link not highlighted in navigation pane (73647) ................................... 65Set Accessor Permissions page does not bring up correcthelp topic (74027) ............................................................................... 65WebSphere uninstaller fails to remove webtop.ear/war fromWAS locations (97301)......................................................................... 65On Safari, Webtop Help does not include a link to the PDFUser Guide (97660) ............................................................................. 66DfException unable to instantiate the necessary Java classwhen user clicks the Categories tab (98978) .......................................... 66HTTP 404 Error when user chooses help (98979) ................................... 66Modifying the import screen to include a repeating attributesearch: import screen will not allow null value for anyrepeating attribute (101493) ................................................................. 66Problem importing an XML file with more than 900 tags inWebtop (103551) ................................................................................. 66Browse button on the English DCM has a German orSpanish expression (103981) ................................................................ 67

Known problems specific to Application Connectors ................................ 67When using the New from Template command, name fielddisabled (92733).................................................................................. 67In Word, content saved locally is not saved to the repositoryif you do not complete the Save As operation (104993) .......................... 67Error while editing a document (112381) .............................................. 67

Known problems specific to Collaboration Services .................................. 68Room error messages refer to "DM_FOLDER" and "Folder"(87318) ............................................................................................... 68Error messages on notes refer to "document” instead of"note” (92919)..................................................................................... 68


Table of Contents

No warning message if trying to add user to room asContributor if already exists as Owner (94875)...................................... 68Error when installing a DocApp that contains a Room object(105791) ............................................................................................. 68Description of local group missing in copy of room (111849) ................. 69Copying a room into another room results in "onaction"error (111900) ..................................................................................... 69Local group permissions not preserved in copy of room(111904) ............................................................................................. 69

Limitations................................................................................................. 69Limitations common to WDK and all WDK applications ........................... 69Backward Compatibility ..................................................................... 70Browser pop-up blocker prevents application pages fromopening (84279) ................................................................................. 70WDK & Linux: Slow installation on BEA/Linux.................................... 70(Solaris) Installer can install only to directories with ASCIInames ................................................................................................ 70Cannot execute Smart Lists and some dm_query objects ....................... 70Page not found errors if HTTP 1.1 not enabled in client browser ............ 71No template available for ASCII files ................................................... 71Windows XP Service Packs may prevent installer fromworking with some NVIDIA graphics cards ......................................... 71Cannot import an XML file unless its DTD is on the local filesystem (52690) .................................................................................... 71Virtual machine problems for XML files with non-UTF-8encodings (52856) ............................................................................... 71Error when importing a file from a networked folder (53040)................. 72Object names containing escape characters are not displayedcorrectly (53512) ................................................................................. 72WDK & Virtual Docs: Cannot import compound docs asvirtual docs (OLE linking not supported) (55047).................................. 72Shift_JIS and EUC_KR characters not supported with SunJVM 1.3.1 (55350) ................................................................................ 72Time lag for permission change to take effect (58962) ............................ 72Show All Properties may not work (64824, 65092) ................................. 73Problems viewing documents whose names havedouble-byte characters (65291)............................................................. 73Viewing PowerPoint through virtual link disconnectssession (65336).................................................................................... 73WebLogic scans outside of its installed directory (65431) ....................... 73Drag and drop not supported with Microsoft VM (65769) ..................... 74SSL Import of XML documents with many chunks appearsto freeze (67770) ................................................................................. 74Displaying modified value mapping values requiresapplication server restart (69238) ......................................................... 74Localized characters not supported with virtual links (69570) ................ 74XML encoding "iso-8859-1” causes problems with MicrosoftVM (70860)......................................................................................... 74Owner cannot delete document when group is deleted (71026).............. 75Blank page displayed instead of PDF document (71118) ........................ 75WDK & Linux: WebSphere hangs randomly onmulti-processor systems (71898) .......................................................... 75Browser Back button causes problems with subsequentoperations (73971, 74061) .................................................................... 76Problems checking in a version as noncurrent (74112) ........................... 76Performance problems when adding users to roles (75173,76196) ................................................................................................ 76


Table of Contents

Cannot annotate more than one open PDF document (80258,80302, 80307) ...................................................................................... 76Search performance is limited by the slowest repositorywhen there is less than a full page of results (90482) .............................. 76Deep import is not intended for bulk file import (92526, 96102) ............. 77WDK Import component(s) in Webtop do not supportone-step transfer to a content addressable store withretention enabled (99279) .................................................................... 77You cannot checkout a virtual document through its replicaand then check it in using the source document (101572) ....................... 77Application Connectors installation requires Administratoraccess ................................................................................................ 77WDK Applications support only JKS AuthenticationCertificates ......................................................................................... 77mod_jk connection required when using Netegrity for singlesign-on with Apache web server (104206)............................................. 78WDK/Webtop 5.3 SP1 does not support Netscape andFirefox browser on Mac OS X with Netegrity........................................ 78In Webtop 5.3 SP2 does not support any action fordm_message_archive object type (112074) ............................................ 78

Limitations specific to Webtop................................................................. 78Queue management functionality requires new DB2 version(112073) ............................................................................................. 79

Limitations specific to Application Connectors ......................................... 79’Unable to Verify URL’ dialog in Application Connectorsinstaller (102200)................................................................................. 79Application Connectors does not work with HTTP contenttransfer (103681) ................................................................................. 79

Limitations specific to Collaboration Services ........................................... 80RTE can fail to apply formatting (89307)............................................... 80Mozilla cannot change centered text to normal alignment ifthe text was created in IE (93513) ......................................................... 80Keyboard shortcuts do not work for bold/italic/underline onNetscape (92890)................................................................................. 80Rich text containing "@” character is given the sameformatting characteristics as a link (96456)............................................ 80

Chapter 6 Technical Notes ..................................................................................... 81Technical notes common to WDK and all WDK applications ......................... 81Display of escaped HTML strings in label controls.................................... 81Installation accounts on the Content Server host ....................................... 82Popup blockers may interfere with WDK application functionality ............ 82Presence of jaxp.properties file may interfere with DFC’s JAXPimplementation ...................................................................................... 82Selecting a target drive for installation ..................................................... 83Cannot select another Java SDK in the installer (51948, 52488).................... 84Application server runs out of repository sessions (56935) ......................... 84Cancelling checkout of XML document (59166)......................................... 84Uninstaller does not clean up classpath after uninstallingWDK-based application (59321, 66001)..................................................... 84Removing virtual directory from Tomcat after uninstall (67293)................. 85ACS is not used to view HTTP content unless the ACS isconfigured to break virtual links .............................................................. 85Documentum PDF Annotation Services requires popupcapability in browser (70759) ................................................................... 85Using PDF Annotation Services with Text Files (80208) ............................. 85

Technical notes specific to Webtop ............................................................... 86Drag and drop fromWebtop to an Outlook Mail Message ......................... 86


Table of Contents

Technical notes specific to Application Connectors ....................................... 86Admin privileges are required to install Application Connectors ............... 86Application server should be running when you installApplication connectors ........................................................................... 86Microsoft Word and Excel force you to save even when nochanges were made ................................................................................ 87

Chapter 7 Documentation ...................................................................................... 89Webtop documentation set .......................................................................... 89Obtaining the correct documentation ........................................................... 89Documentation corrections and clarifications ............................................... 90Procedure for creating a document from a template .................................. 90

Chapter 8 Software Media, Organization, and Files ............................................... 93Software Media .......................................................................................... 93Organization .............................................................................................. 93Files........................................................................................................... 93

Chapter 9 Installation ............................................................................................. 95

Chapter 10 Troubleshooting and Getting Help ........................................................ 97


Table of Contents

List of Tables

Table 4–1. Browser Environment ..................................................................................... 26Table 4–2. Application Server Environment ..................................................................... 30Table 4–3. External HTTP Server Environments................................................................ 39Table 4–4. EMC Documentum Application Connectors..................................................... 41Table 4–5. Additional Operating Environments ................................................................ 42Table 4–6. Cross Product Dependencies ........................................................................... 43


Table of Contents


Chapter 1Product Description

Webtop is an easy-to-use interface that allows users to access EMC|Documentum repositories andcontent management services within a standard browser application. Webtop is ideal for usersparticularly when content is accessed from remote locations across the Internet.

Key features

• Access to core content services – Grants employees convenient Web access to core EMCDocumentum content services including security, version control, library services, contentlifecycles, and search

• Advanced content services – Manages advanced content services including workflows, virtualdocuments, content subscriptions, categorization, and My Files

• Multilingual aptitude – Supports multilingual content through international language packs andsupport for Unicode

• Easy search – Provides convenient one-box search in every view• Rapid deployment – Deploys quickly throughout an enterprise, leveraging standard Web

browsers on client machines

Section 508 complianceThis product has been evaluated for compliance with U.S. Federal government Section508 regulations and W3C Priority 1 guidelines. It has also undergone user testing foraccessibility and usability by the NFB (National Federation for the Blind). For details, see


Product Description

the compliance self-certificate in the Downloads area of the CustomerNet support site(http://softwaresupport.emc.com/support), for your product version.


http://softwaresupport.emc.com/support

Chapter 2New Features and Changes

This section lists new features in the 5.3 set of releases.

New features for service pack 5.3 SP2The following provides descriptions of the new features in this 5.3 SP2 release:

1. New Certifications & Support:

New platforms as specified in the Environment and System Requirements chapter inthis Release Notes

IBM Tivoli WebSEAL

IIS 6.0 External Web Server

Red Hat and SuSE Linux 64-bit support in 32-bit compatibility on Intel and 100%compatible processors such as AMD 64

JRE 5.0 on client machines

Mac OS X

PDF Annotation Services supported on Red Hat Linux 3.0 with BEA WebLogic8.1 SP4

2. Content transfer works with certified external Web Servers, with SSL, and withproxy/reverse proxy configurations.

3. Clustering/Failover Support is supported for SunOne Web Server and BEA 8.1 AppServer.

4. UI changes:

The design of the shortcut icon has changed. The breadcrumb marks the full folderpath.


New Features and Changes

The left and right panes in Classic view can be resized by grabbing the bar betweenthem.

5. WDK applets can use <OBJECT> rather than <APPLET> and allow configuration ofCLSID arguments. Please note that this is specific to IE/Windows users.

6. Full-text search in both the simple one-box search and advanced search page nowsupports AND and OR operators.

7. Additional new features for UCF:

The path for UCF installation and document downloads on the client can beconfigured to support Java or environment variables.

Self-signed or non-trusted SSL certificates have configurable support.

New features for service pack 5.3 SP1The following provides descriptions of the new features in the 5.3 SP1 release:

1. Distributed content support for WDK-based applications, improving performance indistributed content environments

The new Accelerated Content Server (ACS) provides the following:

— Better content file selection. Client sessions have "location awareness,” knowingthe location of the closest file server. A content request results in the retrieval offiles that are closest to the end user rather than ones that are closest to the WDKapplication server.

— HTTP interface to enable sending the content directly to the end user, avoidingthe hop through the WDK server.

— Seamless resumable document downloads upon application or client failure.

2. Term-hit highlighting within the Search Results page for a search

3. New certifications and platforms. See Chapter 4, Environment and SystemRequirements.

4. Automatic checkin for Application Connectors

5. Branch Office Caching Services

6. For sites with limited administrative support and a small number of users, a newfeature called Branch Office Caching Services (BOCS) supports the storage andserving of content to users where no Remote Caching Service has been installed.



BOCS is enabled for read-only capabilities (view, export, checkout) for simpledocuments. BOCS requires an additional license.


Chapter 3Fixed Problems

This section identifies problems and limitations, documented in the release notes of the applicableminor version release or prior service pack(s), that have since been resolved.

Within two weeks of a release we post a more comprehensive list of fixed bugs on the CustomerNetsupport site (http://softwaresupport.emc.com/support). You must have a software support agreementto log in and access this list of fixed bugs.

Fixed problemsThis section identifies problems that have been resolved.

Fixed problems specic to Webtop

This section identifies fixed problems specific to Webtop.

Help unavailable (96614, 97676)

Help unavailable for notifications and format preferences, and incomplete for workqueues

Expanding tree in navigation pane after session timeout (96529)

When you try to expand a tree node in the navigation pane after session timeout, anerror message is displayed.



Fixed Problems

Browser frozen after HTTP session timeout (97595)

UCF client does not release session for up to 2 minutes after HTTP session timeout.

In Webtop, the list of custom object types is not always displayedcorrectly for repeating attributes (100471)

The Edit command for custom object types does not always display correctly. If youselect a repeating attribute, sometimes it doesn’t display the value for that object correctly.

Oracle cluster failover times out for a number of operations (104717)

Oracle cluster failover times out for a number of operations.

The workaround is to set the following environment variables in opmn.xml (http://download-west.oracle.com/docs/cd/B14099_01/web.1012/b14017/develop.htm#i1015876)<environment><variable id="DOCUMENTUM" value="$DOCUMENTUM"/><variable id="cluster.failover.delay" value="9000"/><variable id="cluster.thread.priority" value="10"/>

</environment>

In Webtop 5.2.5 SP3 if an activity name of a workow containsparenthesis ["("], the workow initiator will not be able to select aperformer (105359)

When he clicks the "Select Performer" link browser will refresh back to the same screen.

Webtop URLs that open les in browser window do not work forFlash (swf) les (105474)

Webtop URLs that open files in the browser window do not work for Flash (swf) files.Instead of the Flash animation running in the browser window, the users sees a bunch ofbinary code. User can navigate to the file and open it directly.


Fixed Problems

Fixed problems specic to Application Connectors

This section identifies fixed problems specific to Application Connectors.

Problems with menu options (97629)

Certain menu options were disabled in the Application Connectors Documentummenu (97629)

Selecting a specic version, rendition or location fails (92383)

The document is not opened when you open a particular version of a document from the’Documentum - Versions’ dialog.

Users failed to install Application Connectors cannot useApplication Connectors

Users cannot use the Application Connectors if they have not installed it.

Fixed problems specic to Collaborative Edition

This section identifies fixed problems specific to Collaborative Edition.

Cannot Check In or Cancel Checkout any object with rich text(97293)

Cannot checkin or cancel checkout for any object that has rich text associated to it


Fixed Problems

API method copyRichText(String Name, IDfId srcsysobjid, IDfIddestsysobjid) on IRichTextManager interface is broken (97295)

API method copyRichText(String Name, IDfId srcsysobjid, IDfId destsysobjid) onIRichTextManager interface is broken and an DM_DFC_E_NOT_SUPPORTED errormessage is displayed.

Field not populated when creating a link with image and linkselected (86698)

In a note, creating a link with image and link selected does not populate fields as expected

Users can’t delete object with discussion comments when notdiscussion creator, even with owner access to parent (91209)

Users are not able to delete a parent object because of comment thread started bysomeone other than parent object owner

Room/folder discussion status icon remains even when discussionis empty (93055)

In Cabinet home page, the Room/folder discussion icon remains even when thediscussion is empty.

Welcome message on room home page not shown after addingbanner graphic (97286)

Room home page does not display the welcome message and only shows the image file.


Fixed Problems

Workaround: click browser’s "Refresh" button or leave room and re-enter it to see bothimage and Welcome message on home page.


Fixed Problems


Chapter 4Environment and SystemRequirements

This chapter lists the hardware (machine) requirements and software versions supported withthis release. Machine resources, non-Documentum software components (Operating System, JavaRuntime Environment, and so forth), and other Documentum products determine the uniqueenvironment for each Documentum product. Hardware Requirements, page 25 addresses basicmachine resource requirements. Software Requirements, page 26 addresses specific software versionsthat are required for the installation platform.

Documentum Application Connectors operate on a browser client (see Browser MachineRequirements, page 26).

Webtop operates on a browser client (see Table 4–1, page 26) and an application server (see Table 4–2,page 30). When the supported environments for the browser client and application server are thesame, they can be on the same machine. Otherwise, they need to be on different machines.

Hardware RequirementsThis section lists nominal machine resources required for product installation and use.Your individual machine requirements will vary depending on factors such as thenumber of products installed, size of your deployment, number of users, and networklatency. The Documentum System Sizing Guide provides an in-depth analysis of systemsizing requirements for implementation and deployment of Documentum systems.The Documentum System Sizing Tool dynamically generates estimates of your hardwareresource requirements based on your user and hardware profile.

You can download the Documentum System Sizing Tool from theCustomerNet Web site (http://customernet.documentum.com/developer/downloads/DCTMSystemSizingTool.zip) or click the following hyperlink:DCTMSystemSizingTool.zip


http://customernet.documentum.com/developer/downloads/DCTMSystemSizingTool.zip

Environment and System Requirements

Browser Machine Requirements

For WDK-based client applications, you need a client machine capable of running thesupported browser configurations listed in Table 4–1, page 26, plus whatever diskspace, RAM, or CPU requirements that may be specified by third-party products suchas Microsoft Office.

WDK-based client applications may install applets and a JRE on the browser clientmachine. This will require approximately 25 MB of free hard disk space. Additionally,you will need sufficient free disk space to handle checked-out and cached documents.

Software RequirementsThis section provides information on supported software environments.

The tables in this section reflect the latest version(s) of third-party products,upon which the Documentum product depends, that are supported at thetime of this release. Version(s) of third-party products supported with priorservice packs and the 5.3 base release are also supported with this release. Forinformation on currently supported environments and future updates, refer toProduct Information System on the Documentum Technical Support web site:http://softwaresupport.emc.com/support/productinfo/dmProductList.asp?option=2.For detailed information about the policies governing supported products, refer tothe ESG Customer Guide available on the Documentum Technical Support web site:http://softwaresupport.emc.com/wcmprodData/sppt_svcs/ESG_Customer_Guide_Support.pdf.

Browser Environment

The user interface for Webtop runs in a browser environment. The browser environmentconsists of a specific combination of operating system, browser, and JRE. The followingtable lists the supported browser environments for Webtop.

Table 4-1. Browser Environment

Browser Operating System Java Plug-in

Firefox 1.0.7 MacOSX 10.2.8w/ SecurityUpdate 2005–001

Apple Java 1.3.1 Update 1

Firefox 1.0.7 Mac OS X 10.3.9 Apple Java 1.3.1 Update 1


http://softwaresupport.emc.com/support/productinfo/dmProductList.asp?option=2

http://softwaresupport.emc.com/wcmprodData/sppt_svcs/ESG_Customer_Guide_Support.pdf



Firefox 1.0.7 Mac OS X 10.4.3 Apple Java 1.3.1 Release 2

Firefox 1.0.7 Solaris 8 (SPARC) Sun JRE 1.4.2_09

Firefox 1.0.7 Solaris 8 (SPARC) Sun J2SE 5.0 Update 5





Firefox 1.0.7 Windows 2000 SP4 UpdateRollup 1

Sun JRE 1.4.2_09

Firefox 1.0.7 Windows 2000 SP4 UpdateRollup 1

Sun J2SE 5.0 Update 5

Firefox 1.0.7 Windows XP SP2 (32-bitversion)

Sun JRE 1.4.2_09

Firefox 1.0.7 Windows XP SP2 (32-bitversion)


Firefox 1.0.7 Windows Server 2003 SP1(32-bit version)

Sun JRE 1.4.2_09

Firefox 1.0.7 Windows Server 2003 SP1(32-bit version)


Internet Explorer 6.0 SP1 Windows 2000 SP4 UpdateRollup 1

Sun JRE 1.4.2_09


MS JVM 5.0.0.3810



Internet Explorer 6.0 SP1 Windows XP SP2 (32-bitversion)

Sun JRE 1.4.2_09




MS JVM 5.0.0.3810

Internet Explorer 6.0 SP1 Windows Server 2003 SP1(32-bit version)

Sun JRE 1.4.2_09

Internet Explorer 6.0 SP1 Windows Server 2003 SP1(32-bit version)





Internet Explorer 6.0 SP1 Windows Server 2003(32-bit version) SP1

MS JVM 5.0.0.3810

Netscape 7.2 Windows 2000 SP4 UpdateRollup 1

Sun JRE 1.4.2_09

Netscape 7.2 Windows 2000 SP4 UpdateRollup 1


Netscape 7.2 Windows XP SP2 (32-bitversion)

Sun JRE 1.4.2_09

Netscape 7.2 Windows XP SP2 (32-bitversion)


Netscape 7.2 Windows Server 2003(32-bit version) SP1

Sun JRE 1.4.2_09

Netscape 7.2 Windows Server 2003(32-bit version) SP1


Netscape 7.2 MacOSX 10.2.8w/ SecurityUpdate 2005–001

Apple Java 1.3.1 Update 1

Netscape 7.2 Mac OS X 10.3.9 Apple Java 1.3.1 Update 1

Netscape 7.2 Mac OS X 10.4.3 Apple Java 1.3.1 Release 2

Mozilla 1.7.12 Solaris 8 (SPARC) Sun JRE 1.4.2_09

Mozilla 1.7.12 Solaris 8 (SPARC) Sun J2SE 5.0 Update 5





Safari 1.3.1 Mac OS X 10.3.9 Apple Java 1.4.2 Update 2

Safari 2.0.2 Mac OS X 10.4.3 Apple Java 1.4.2 Release 2

Safari 2.0.2 Mac OS X 10.4.3 Apple Java J2SE 5.0 Release1

Exceptions

Unless otherwise noted:



• For Internet Explorer with Microsoft JVM, applet-based content transfer is notsupported for Korean or Japanese browsers.

• For Internet Explorer with Microsoft JVM, the following are not supported: Japaneseand Korean operating systems, XML application functionality, and UNICODE-safeoperations.

• Only English Mozilla browsers are supported with Documentum products. You canrun localized Documentum products on English Mozilla browsers.

• Only English Netscape browsers are supported with Documentum products. Youcan run localized Documentum products on English Netscape browsers.

• For WDK-based applications with Collaborative Edition enabled, the Rich TextEditor is not supported for Safari browsers. The Rich Text Editor (RTE), which isused for creating and editing Rich Text associated with some of the collaborationfeatures (such as Notes, Folders with Descriptions, Rooms, Comment Threads), doesnot support the creation of rich text for Safari versions 1.2.3 and 1.3. Safari users cancreate or edit plain text in the RTE, and they can view rich text which has beencreated via other browsers, but will not be able to create or edit rich text in the RTE.

• With Collaborative Edition enabled, the Rich Text Editor’s spell-check feature is onlysupported on Windows. It also requires Microsoft Word on the client machine.

• The following drag and drop features are only supported on Internet Explorerbrowsers running on Windows operating systems:

— dragging files from the Windows file system into the Webtop browser

— dragging files from the Webtop browser to the Windows file system

Notes

• UCF content transfer mode requires Sun JRE 1.4.2 or higher on the client machine. Ifthis JRE is not present, the application will attempt to install a private copy of the JRE.

• For Windows XP SP2, you must either disable its built-in popup-blocker, or you mustadd the application server as a trusted site.

• Netscape 7.x can only use the built-in Java of Mac OS X which is Java 1.3.1.• Apple Java 1.4.2 is a port from Sun JDK 1.4.2_05; bundled with Mac OS X or available

from Apple’s Software Update.• For Mac OS X client machines, install the "Java Update for Mac OS X 10.3.9"

update after installing the Mac OS X 10.3.9 Software. You can download the Javaupdate from the following URL: http://www.apple.com/support/downloads/javaupdateformacosx1039.html

• We also support 100% Intel compatible processors. Customers will have to obtainthe 100% compatibility statement and guarantee/assurance from the processor


http://www.apple.com/support/downloads/javaupdateformacosx1039.html


and operating system vendors and log bugs directly with those vendors if anycompatibility issues are discovered.

• Forward proxy support requires Java plug-in version 1.4 or higher. Forward proxydoes not work with Java plug-in version 1.3.1.

• You must enable cookies in your browser.

Application Server Environment

Webtop runs in an application server environment. The application server environmentconsists of a specific combination of operating system, application server, and JDK. Thefollowing table lists the supported application server environments for Webtop.

Table 4-2. Application Server Environment

ApplicationServer

OperatingSystem

Processor JDK ClusteringSupport(Failover)?

BEA WebLogicServer 8.1SP4 & BEAWebLogicExpress 8.1 SP4

AIX 5L V5.2ML6

Power IBM SDK 1.4.2 No


AIX 5L V5.3ML2

Power IBM SDK 1.4.2 No


HP-UX 11iversion 2Update 2(B.11.23)

Itanium HP-UX SDK1.4.2.05

No


SuSE LinuxEnterpriseServer 9 SP2

Intel (x86) WebLogicJRockit 1.4.2_05SDK

No



ApplicationServer

OperatingSystem



Windows 2000SP4 UpdateRollup 1

Intel Pentium Sun SDK1.4.2_08

No



Intel Pentium BEA JRockit1.4.2_08 SDK

No


WindowsServer 2003 SP1(32-bit version)

Intel Pentium Sun SDK1.4.2_08

No



Intel Pentium BEA JRockit1.4.2_08 SDK

No


Solaris 8 SPARC BEA JRockit1.4.2_08 SDK

No


Solaris 8 SPARC Sun SDK1.4.2_08

No



No



ApplicationServer

OperatingSystem




No



No



No


HP-UX 11 PA-RISC HP-UX SDK1.4.2.08

No


HP-UX 11iversion 2Update 2(B.11.23)

PA-RISC HP-UX SDK1.4.2.08

No


Red HatEnterpriseLinux 3.0Update 6

Intel (x86) BEA JRockit1.4.2_08 SDK

No



Intel (x86) BEA JRockit1.4.2_08 SDK

No

Tomcat 5.0.28 Windows 2000SP4 UpdateRollup 1

Intel Pentium Sun JDK1.4.2_05

No



ApplicationServer

OperatingSystem


Tomcat 5.0.28 WindowsServer 2003 SP1(32-bit version)

Intel Pentium Sun JDK1.4.2_05

No

Tomcat 5.0.28 Solaris 8 SPARC Sun JDK1.4.2_05

No


No


No

Tomcat 5.0.28 HP-UX 11 PA-RISC HP JDK1.4.2_05

No

Tomcat 5.0.28 HP-UX 11iversion 2Update 2(B.11.23)

Itanium HP JDK1.4.2_05

No

Tomcat 5.0.28 HP-UX 11iversion 2Update 2(B.11.23)

PA-RISC HP JDK1.4.2_05

No

Tomcat 5.0.28 Red HatEnterpriseLinux 3.0Update 6

Intel (x86) Sun JDK1.4.2_05

No

Tomcat 5.0.28 Red HatEnterpriseLinux 4.0Update 2


No

Tomcat 5.0.28 SuSE LinuxEnterpriseServer 9 SP2


No

IBMWebSphereApplicationServer V5.1.1Cumulative Fix7 (5.1.1.7)


Intel Pentium IBM 32-bitSDK, Java 2TechnologyEdition, v1.4.2

Yes



ApplicationServer

OperatingSystem




Intel Pentium IBM 32-bitSDK, Java 2TechnologyEdition, v1.4.2

Yes



Intel (x86) IBM 32-bitSDK, Java 2TechnologyEdition, v1.4.2

No


Solaris 8 SPARC IBM 32-bit SDKfor Solaris, Java2 TechnologyEdition,Version 1.4.2

No


Solaris 9 SPARC IBM 32-bit SDKfor Solaris, Java2 TechnologyEdition,Version 1.4.2

No




No




No



ApplicationServer

OperatingSystem



AIX 5L V5.2ML6

Power IBM 32-bitSDK, Java 2TechnologyEdition, v1.4.2

Yes


AIX 5L V5.3ML2

Power IBM 32-bitSDK, Java 2TechnologyEdition, v1.4.2

Yes

Oracle 10gPatch Set 2(9.0.4.2)

Oracle 10gRelease 2(10.1.2)


Intel Pentium JDK 1.4.2_05 No




Intel Pentium JDK 1.4.2_05 No




Intel (x86) JDK 1.4.2_05 No



ApplicationServer

OperatingSystem




Solaris 8 SPARC JDK 1.4.2_05 No









HP-UX 11 PA-RISC JDK 1.4.2_05 No



HP–UX 11iversion 2Update 2(B.11.23)

PA-RISC JDK 1.4.2_05 No






ApplicationServer

OperatingSystem







Intel (x86) JDK 1.4.2_05 Yes



Intel (x86) JDK 1.4.2_05 Yes


AIX 5L V5.2ML6

Power IBM SDK1.4.2_05

No


AIX 5L V5.3ML2

Power IBM SDK1.4.2_05

No

Sun JavaSystemApplicationServer 72004Q2 Update3

Solaris 8 SPARC Sun JDK1.4.2_07

No



No



No



Exceptions

For application servers supported with this product, the following exceptions apply:• We support the English version of Tomcat on English, Japanese, and Korean

operating systems.• Clustering (failover) is not supported for BEA WebLogic Server 8.1 SP5. The

Release Notes for version 5.3 SP1 of your product provide information about whichconfigurations of BEA WebLogic Server 8.1 SP4 and BEA WebLogic Express 8.1 SP4support clustering (failover).

Notes

Unless otherwise noted:• HTTP servers internal to the supported application servers are supported.• The HTTP server associated with an application server, whether internal or external,

must also support chunked requests. This means that HTTP servers forward HTTPrequests using chunked transfer encoding (as described in the HTTP/1.1 protocol) tothe back-end application server.

If chunked requests are not supported then the client should use "UCF AlternativeChunking" mode. For details on configuring and using "UCF Alternative Chunking"mode, refer to theWeb Development Kit and Applications Development Guide for version5.3 SP2 or the Documentum 5.3.x System Deployment Guide for version 5.3 SP2.

Refer to External HTTP Server Environments, page 39 for more information aboutsupported HTTP server configurations.

• Only the following forward proxy configurations are supported:

— Auto configuration script

— Explicitly specifying the proxy server (for example, the host and port)

— Auto detect settings, configured using ProxyCfg.exe (proxy configuration tool)• Japanese and Korean versions of the following application servers are also supported.

— IBM WebSphere

— Oracle 10g• IBM WebSphere Business Integration Server Foundation requires you to set

a custom property setting so that the WDK failover feature works properly.Administrators need to set the "NoAffinitySwitchBack " custom propertyto true in the WAS cluster (for more details, see the "Session managementcustom properties” topic in the IBM WebSphere Information Center:



http://publib.boulder.ibm.com/infocenter/ws51help/index.jsp?topic=/com.ibm.websphere.nd.doc/info/ae/ae/rprs_custom_properties.html).

• The operating systems listed in this table include virtualized versions of theoperating system running in any version of VMware Intel-architecture (VMware ESXServer, GSX Server and Workstation).

• XWindows is required for the GUI-based installer on UNIX operating systems.• IBM WebSphere Business Integration Server Foundation was formerly known as

WebSphere Application Server Enterprise.

The following IBMWebSphere Application Server 5.1.x editions are supported withthis release of Documentum: WebSphere AS, WebSphere AS Network Deployment,and WebSphere Business Integration Server Foundation.

• Sun Java System Application Server was formerly known as Sun ONE ApplicationServer.

• We also support 100% Intel compatible processors. Customers will have to obtainthe 100% compatibility statement and guarantee/assurance from the processor andOS vendors and log bugs directly with those vendors if any compatibility issuesare discovered.

• We support 64-bit version of Red Hat Linux and SuSE Linux through the 32-bitcompatibility mode with 100% Intel compatible processors, such as AMD64 or IntelEM64T.

• If you are running Oracle 10.1.2 on HP-UX, you must install Oracle patch 4220329.

External HTTP Server Environments

This section describes supported HTTP server configurations for application serversused with WDK-based products.

The listed HTTP servers listed in Table 4–3, page 39 are supported for the operatingsystems specified in Table 4–2, page 30.

Table 4-3. External HTTP Server Environments

HTTP Server Clustering Support

Apache 2.0.55 No

Microsoft Internet Information Server(IIS) 5.0

No

Microsoft Internet Information Server(IIS) 6.0

No

Sun Java System Web Server 6.1 SP4 Failover, Load Balancing


http://publib.boulder.ibm.com/infocenter/ws51help/index.jsp?topic=/com.ibm.websphere.nd.doc/info/ae/ae/rprs_custom_properties.html


Exceptions

None in this release

Notes

The listed HTTP servers are supported for the operating systems specified in Table4–2, page 30.

Application Connectors Environments

This release of Webtop includes Application Connectors, which are installed on the clientside to make repositories available within a Windows application such as MicrosoftWord or Excel.



Table 4-4. EMC Documentum Application Connectors

Client OperatingSystem

Client Application Browser Application Server

Windows 2000 SP4Update Rollup1 with .NETFramework 1.1 SP1

Microsoft Office XPSP3*

Microsoft Office2003 SP2*

Microsoft InternetExplorer 6.0 SP1

(See Table 4–1,page 26 for alist of supportedoperating systemsand Java Plug-ins.)

See Table 4–2,page 30 for alist of supportedapplication serverenvironments.

Windows XP SP2(32-bit version)with.NET Framework1.1 SP1






Windows Server2003 SP1 (32-bitversion) with .NETFramework 1.1 SP1






* Only Word, Excel, and PowerPoint from the Office Suite are supported.

Exceptions


Notes




Additional Operating Environments

Table 4-5. Additional Operating Environments

Product Operating Environment

Citrix MetaFrame Presentation Server 3.0

Citrix Presentation Server 4.0

Windows 2000 SP4 Update Rollup 1

Citrix MetaFrame Presentation Server 3.0

Citrix Presentation Server 4.0

Windows 2003 SP1 (32–bit version)

VMware Workstation, GSX Server, ESX Server

eTrust Siteminder Policy Server 5.5 SP3

eTrust Siteminder Policy Server 6.0 SP2

Supported with the application serversand operating systems supported byWDK-based products.

Exceptions

For the additional operating environments supported with this release, the followingexceptions apply:• No support for eTrust Siteminder Policy Server on Linux• Netscape and Firefox Web browsers are not supported with eTrust Siteminder.

Notes

Documentum fully supports all of our products running on an OS being virtualizedwithin any version of VMware Intel-architecture as long as that OS is supported bythe appropriate Documentum product.

Computer Associates eTrust SiteMinder was formerly known as Netegrity SiteMinder.

Cross-Product DependenciesThe following table lists optional and required versions of products that are dependedon in order to enable additional features.



You may have to install some of the products listed in Table 4–6, page 43 on separatehost or client machines due to differences in the DFC versions included with thoseproducts. Before installing a product, check the product’s Installation Guide for supportedinstallation configurations.

Table 4-6. Cross Product Dependencies

EMC Products Included by Installer

ForDocumentumApplication Connectors:• Content Server 5.2.5, 5.2.5 SPx, 5.3, 5.3SP1, 5.3 SP2*

• One of the following:— DAM 5.3 SP2— DCO 5.3 SP2— WDK 5.3 SP2— Webtop 5.3 SP2

N/A

For Webtop:• Content Server 5.2.5, 5.2.5 SPx, 5.3, 5.3SP1, 5.3 SP2*

• Documentum Administrator 5.2.5 SPx,5.3, 5.3 SP1, 5.3 SP2

• Documentum Application Connectors5.3 SP2

• ECIS 5.3, 5.3 SP1, 5.3 SP2• PDF Annotation Services, 5.3 SP2

• DFC 5.3 SP2**

* Interoperability with all other 5.3.x version Documentum client products, while notrequired to enable full functionality, is supported. Documentum 5.3 products do notsupport any 4.x version of Content Server.

By default, Content Server with Collaboration Services or RPS enabled can acceptonly version 5.3 or 5.3 SPx clients. See the product documentation for instructionson how to change this setting.

For information about the supported configurations for products listed in this table,see the Release Notes for the product.

** This version of DFC works properly with any Documentum client product withversion number 5.2.5 or 5.3, with the exception of the following DFC features, whichwork only when DFC is accessing Content Server version 5.3 or 5.3 SPx:• Fetching service-based object (SBO) implementations from a repository’s globalregistry (Pre-5.3 Documentum systems do not have global registries.)



• Web Services 5.3 or 5.3 SPx


Chapter 5Known Problems and Limitations

This section identifies problems and limitations that may affect your use of the product.

Note: This section and the Technical Notes section may refer to platforms or features that are notsupported for this release of your product. Check Chapter 4, Environment and System Requirementsto verify requirements.

EMC Documentum makes the latest information about customer-reported issues and knownproblems available at CustomerNet support site (http://softwaresupport.emc.com/support). You musthave a software support agreement to log in and access the list of issues.

Known ProblemsThis section describes known defects in EMC Documentum software that may affectyour use of the product.

Known problems common to WDK and all WDKapplications

This section describes known defects in EMC Documentum software that may affectyour use of the product.

Modifying Display Conguration in DAB may require applicationserver restart (65563)

If you make changes to the Display Configuration tab for an object type usingDocumentum Application Builder, and the changes do not appear in WDK or the WDKapplication, try stopping and restarting the application server.



Known Problems and Limitations

Browser back button does not work in WebSphere if cookie-basedpreference is set (70403)

For WebSphere application servers, the browser back button in both Internet Explorerand Netscape does not work once a cookie-based preference has been set.

Invalid permissions error message may not be apparent (70804)

When invalid permissions are assigned to an object, the error message is displayed at thetop of the page, and the user may not be able to see it without scrolling up.

Application server leaves temporary les behind if content transferis terminated by the user (71092)

The application server leaves temporary files behind if content transfer is terminated bythe user. For example, if you view a file and close the browser while the progress bar ison the screen, whatever files have been saved by the server to its temporary directory forthis transfer will not be cleaned.

To clear these files, you can periodically delete them from the temporary locationon the application server machine. The temp directory is defined by the setting<contentxfer>.<server>.<contentlocationwindows> or <contentlocationunix> in app.xmlin each WDK application. The files are typically in "send" or "receive" subdirectories,which may contain another level of subdirectories whose names are only digits.

In some cases, group permit on the Properties Info page does notreect correct values (71237)

If permissions are changed on the Permissions tab and the Info tab is selected beforeclicking OK, the new values for the permissions may not be reflected. The workaround isto be sure to click OK before leaving the Permissions tab.



Problems with interrupting applet-based content transferoperations on Macintosh OS X/Netscape (73178)

With a Mac OS X/Netscape browser client, interrupting the content transfer applet whileloading results in the following error:java.lang.ClassNotFoundException.com.documentum.web.applet.fileselector.FileSelectorApplet.class

Permissions for multiple accessors cannot be set at the same time(73968)

Using Internet Explorer 6, if multiple accessors are selected and their basic and extendedpermissions are modified, the changes are not implemented. The workaround is toset permissions for one accessor at a time.

Template must be manually moved to Templates cabinet in order toshare them with other users (74114, 74296)

When the user checks the template box on the document’s Properties→Info page, thetemplate must be manually moved or copied to the Templates folder in the repository, orusers will not have access to it.

Add to Clipboard does not maintain directory structure of VirtualDocument (81789)

When a user selects a virtual document with child images and clicks Add to Clipboard,the copy does not maintain the directory structure of the virtual document. When pastedin a new location, all files are at the same directory level as the document root.

r_modify_date is sometimes changed when there are no changesto the date on the properties page (84636)

On the properties page, if there are no date/time type attributes, r_modify_date willremain the same value as before when OK is clicked without any changes. However ifthere is a date/time type attribute, r_modify_date will be changed each time.



Safari: the le selection elds are shown obscured in the Checkinpage, Manual location prompts, and the Import rendition page(87760)

On Safari, the file selection fields are not shown correctly in the following pages:• Checkin page• Manual location prompt• Import rendition pageThis is an issue on the Macintosh platform. For more information, please contactMacintosh support. There are also fix suggestions available on the web (tryhttp://www.google.com/search?q=%22localized+string+not+found%22+safari).

Note: The status of this bug is now Closed (Pass).

Suspend task UI does not display current date and time (89222)

When suspending a task, the UI displays a date/time dialog for the user to choose thedate to which to suspend the task. The UI does not display the current date and time.The delay is converted to a number of minutes and the timer is set. If the user is unawareof the current date and time, the results may be significantly different than expected.Users will need to be aware of the date and time on which they suspend a task.

Incorrect icons and descriptions in Windows 2000 Import dialog(90372)

The icon images are inconsistent in the top right corner of the import dialog. The icon UPONE LEVEL. is displayed in Webtop as the UNDO icon, the CREATE A NEW FOLDERicon is empty, and LIST and DETAILS icons are displayed as favorites icons.

WebLogic Cluster: Errors in console after server nodes arerecongured (94552)

After a WDK application is uninstalled and reinstalled on the same cluster, errors arerecorded in the console regarding multiple entries in server.xml, but the new installationworks properly. The following error message is seen:<systemProperties xmi:id="Property_1109925630096" name="java.library.path"value="/export/batgirl1/WebSphere/documentum/Shared/dfc" required="false"/>



<systemProperties xmi:id="Property_1109925630097" name="dfc.data"value="/export/batgirl1/WebSphere/documentum/Shared"/>

<systemProperties xmi:id="Property_1109925630098" name="documentum"value="/export/batgirl1/WebSphere/documentum"/>

<systemProperties xmi:id="Property_1109925630099" name="webtop.content.xfer"value="/export/batgirl1/WebSphere/documentum/Shared/contentXfer/webtop"/>

<systemProperties xmi:id="Property_1109925630100" name="was.install.root"value="/export/batgirl1/WebSphere/AppServer"/>

Note:The status of this bug is now Closed (Pass).

WebLogic: File import causes incorrect error reports in console(94800)

On file import, files are imported successfully, but the following error message is writtento the console for each imported file:java.lang.StringIndexOutOfBoundsException: String index out of range: -2at java.lang.String.checkBounds(String.java:283)

at java.lang.String.<init>(String.java:233)at weblogic.utils.http.BytesToString.newString(BytesToString.java:21)…

Workaround: Do not use the KeepAlive parameter on the WebLogic server

Objects to which retention has been applied can be checked inas same version (95278, 95247)

When retention has been applied to an object, the user should not have the option tocheck in a document as the same version.

Note:The status of bug 95247 is now Closed (Duplicate).

Safari: Japanese/Korean characters in attributes are corruptedwhen the user navigates to ’Categories’ and categories are notenabled (96594, 96466)

Workaround: Adding the following page directive to categoriesnotenabled.jsp in/webcomponent/navigation/category:<%@ page contentType=’text/html; charset=UTF-8’ %>



View properties for workow le in a foreign repository brings up alogin dialog (97209)

Workflow tasks from multiple repositories are supported, but a view propertiesoperation on a foreign file will cause a login dialog to be presented.

Checkin from le fails when lename contains double quote (97690)

If a user attempts to checkin from file a file with double quotes (") in the name, thecheckin will fail.

Task manager does not show an active link to a folder attached toa workow (97919)

User creates a workflow using a custom folder type as the package and starts theworkflow. When the first workflow performer opens the first task in the task manager,the task manager does not show an active link to the folder. A link is available in TaskManager, but when clicked, the link goes nowhere.

Different permissions required in WDK and Desktop for addingrenditions (97952)

When a users adds a rendition using Desktop, the user needs Version permission on theobject. When the same user adds a rendition of the same object using WDK, the userneeds at least Read permission.

Date Control sets the date incorrectly (98106)

Using the control docbaseattributevalue, when the date is set through IAPI it sets thedate correctly, but when the date is set back in the repository the value is set to a differentrandom date.



Importing a large XML le with many chunks fails and throwsexception when the document type is specied as a custom type(98126)

Importing an XML file with many (1,000–2,000) chunks fails and throws an exception ifthe document type is a custom type.

Source le is deleted when deleting a folder containing a link toit leading to data loss (98136)

When deleting a folder containing a link to a file, not only are the folder and the linkdeleted, but also the file object and content that are source for the link.

Problem in the creation of a HTML rendition with accents in thedocument name (98585)

When a user creates an HTML rendition of a file with accents in the name, the name ofthe file created contains additional special characters.

Importing very large les into WDK can cause out of memory error(98605)

Importing a very large file (>300MB) can cause an out-of-memory error.

Import rendition and transformation can result in some les goingto the wrong le stores (98655)

There are cases where files of certain formats are going into incorrect file stores whena user imports or creates them through Transformation as renditions. The resultingrenditions may not be viewable, depending on the file store type where they are placed.

For example, importing a video file may result in subsequent file types that do not have aspecified file type (such as a text file) to be placed in the same file store as the video file.When the file is accessed, it cannot display because it is treated as a streaming video file.



Error when Version label contains single quotes (’) (98895)

When a user checks in a document with a version label using single quotes (’), twocurrent versions are generated.

Removing the le name in the checkin page inserts randomcharacters in name (98898)

If a user removes the file name from the checkin page and clicks the OK button, the fileis checked in with random characters for the file name, rather than posting an errormessage.

Simple search does not list document (dm_document type) resultsif the lter is set to "Show Documents" (98981)

Simple search does not list document results when the filter is set to Show Documents.The results are displayed if the filter is set to Show all Objects.

Thumbnail Service returns incorrect results due to a caching error(99460)

The Thumbnail Service will return incorrect results if it caches a richmedia_enabledvalue from dm_docbase_config for the application server lifetime. Its method:public static synchronized booleanisMediaServerAvailable(String strDocbase)

will not return the correct result if the richmedia_enabled attribute value is changed.

The web application must be restarted in order to reset the configuration and properlydisplay thumbnails if the richmedia_enabled setting is changed while the application isrunning.

Two users importing a large number of objects (400 objects) intoDAM throws errors (99599)

When two users import a large number of objects (400 objects) into DAM at the sametime on a DAM instance using the Tomcat 4.0.6 application server, several errors occur.



A Content Transfer error is displayed in the DAM message bar and other errors appearin the Tomcat logs.

Activating parallel processing of portlets in IBM WebSphere causesan error (99666)

Activating parallel processing for portlets in IBM WebSphere returns the error"IllegalStateException: getOutputStream() already called for this response.”

Changes to object types or data dictionary in the repository are notupdated in the DMCL (100550)

Changes to object types or data dictionary information in the repository are not updatedin the DMCL cache, even upon restarting application server. The workaround is todelete the application server DMCL cache.

Viewing a document from a DRL may cause two instances ofWebtop to be launched (102748)

If you launch a DRL from a document that resides in the repository, the system willlaunch another instance of Webtop rather than checking to see if one is already open.

Private JRE installer package win-j2re1.4.2_08.zip is large (103154)

The private JRE installer package win-j2re1.4.2_08.zip is larger than one megabyte. Ifthere is no JRE on the browser machine, there will be a new JRE downloaded andinstalled. If a user wants to avoid the download, the user should install the JRE priorto transferring content.

(Japanese/Korean) Garbled characters when running a DQL query(103975)

Garbled characters appear in the results when running a DQL query in Japanese orKorean. The garbled Japanese characters display as question marks.



(Japanese/Korean) Garbled characters appear in the results whenrunning an API query (103976)

Garbled characters appear in the results when running an API query in Japanese orKorean. The garbled Japanese characters display as question marks.

Copy here from one SSO repository to another SSO repository isnot working (104062)

In order to copy from one single sign-on (SSO) repository to another, the user must haveidentical login credentials for the source and destination repositories for doing multipleoperations. The SSO and user-principal authentication mechanism is not supported.

Add repository: Error when selecting a repository from a newadded connection broker (104068)

When attempting to select a repository from a newly added connection broker, userreceives an error message of type DM_DOCBROKER_E_NO_SERVERS_FOR_DOCBASE.

Using Netegrity in a multi-repository conguration, Link Here isdisabled (104069)

When using Netegrity in a multi-repository configuration, Link Here is disabled.

Drag and Drop: Unable to drag a document from local machineand drop it into Webtop (104094)

When trying to drag and drop a document from the local machine or folders intoWebtop, an invokeMethod() error is shown. The application cannot support drag anddrop from the desktop when using HTTP mode content transfer.



When a room member selects a le linked to the Content Serverand then attempts to view the Content Properties, a login promptis displayed for the second and subsequent attempts to view theContent Properties (104146)

When a Collaborative Edition user selects a file linked to the Content Server andattempts to view the Content Properties, a login prompt is displayed for the second andsubsequent attempts to view the Content Properties. The login prompt is also distorted,showing one complete login box and a second partially-drawn box.

Unable to bring up Preferences page or drag and drop an emailcontaining an email in .msg format to an Oracle app server onSolaris (104213)

User is unable to display the Preferences page or drag and drop an email containingan file in .msg format to an Oracle application server on Solaris. During import, theuser gets a stack trace indicating a FileNotFoundException for a missing file underDCTM_UCF_ROOT_DIR.

If user views rendition in a format that is not present,application-specic error is thrown (104226)

When a user attempts to view a rendition that does not exist for a particular documentthat has a rendition in another format, the server returns an application-specific errorthat puts the browser into a loop condition.

After viewing a document using a virtual link, returning the browserback to Webtop is not possible (104319)

On viewing a document by using a virtual link, the document opens in the browser, andthe user is unable to return to Webtop using the Back command.



Error on cancel checkout, import, checkin, and import rendition(104773)

When the user tries to perform the actions cancel checkout, import, checkin, and importrendition on a document, the user receives an IllegalStateException error. This erroroccurs only in the Macintosh environment with all browsers and is due to a known bugon the Apple platform.

When saving changes to extended permissions, unselecting RunProcedure and Change Location permissions does not seem toget saved (104808)

If the user deselects the Run Procedure or Change Location permission, the change is notsaved. The Run Procedure and Change Location permissions are still selected when theuser returns to the Permissions Page. Other extended permissions are saved normally.

There is no way to disable a top level menu if the menu is notapplicable (105066)

There is no way to disable the top level menu (for example, the Compliancemenu in DA) ifthe menu is not applicable. Another example is on the Administration page, which showsthe Retention Policy Services section and Compliancemenu even if RPS is not licensed.

[netegrity] UCF content transfer is not working for Firefox andInternet Explorer browsers on Macintosh (105200)

Firefox, Netscape, and Internet Explorer are incompatible with Netegrity on theMacintosh platform and cannot be fixed due to Java Plugin issues. The Safari browserhas its own plug-in mechanism and is the recommended browser for Netegrity supporton the Macintosh.



The import dialog is not populated with Sent date and ReceiveDate (105321)

The import dialog is not populated with Sent date and Receive Date. If the attributetype is IDfTime and the attribute component is used, the value is not displayed. This isbecause DocbaseAttributeValueTag.java does not support the attribute type IDfTime.The import dialog is not populated with Sent date and Receive date

The getObject method of TableResultSet generates ajava.lang.ArrayIndexOutOfBoundsException: -1 when the methodattempts to access a value in position 0 (105497)

getObject method of TableResultSet generates an java.lang.ArrayIndexOutOfBoundsException: -1 when you try and access the value in position0. There appears to be an inconsistency between TableResultSet.getObject andTableResultSet.findColumn. getObject expects a column index starting at position 1(in line with java.sql.ResultSet interface), findColumn returns an index starting atposition 0. The two methods cannot be used in conjunction without a workaround inthe customer implementation.

Checking out a virtual document with xml children throws an error(106232)

Drag and drop of a virtual document from Webtop to an Outlookmail message fails with error (106526)

Drag and drop of a virtual document fromWebtop to an Outlook mail message fails withthe error message "Invalid FORMATETC structure".

Import operation fails in HTTPS mode on WebSphere (106696)

Checkin and import operations fail in SSL mode in the AIX/WAS environment. Thishappens only in HTTP mode. This is an IBM bug, case number 01639.756.

Workaround: There is a custom property called ConnectionKeepAliveTimeout that youcan set with the application server’s web container. By default, the value is 5 seconds.If you explicitly set this to a higher value (for example, 300 seconds), the problem goes



away. Note when the value is set to 30 seconds, the problem happens if the users waits30 seconds then tries to upload.

Can’t store session variables in HTTP session when failover isenabled (106716)

Use the SessionState class to store session variables if you are enabling failover. If youstore variables in SessionState, be sure they are marked as transient.

Creating custom types with data dictionary validation fails onOracle 10g, causing dll related exception (106727)

Creating custom types with data dictionary validation fails on Oracle 10g, causing adll-related exception. The workaround is to add a line to the Oracle configuration file(ORA_HOME/opmn/conf/opmn.xml). In the element <ias-component id=’OC4J’> in theenvironment section <process-type id=’home’> add the following element:<variable append=’true’ id=’PATH’value=’[Directory path where Documentum dlls are located]’/>

For example:<variable append=’true’ id=’PATH’value=’C:\Program Files\Documentum\shared’/>

When viewing the rendition of a form using an URL an XMLvalidation error occurs (107915)

When viewing the rendition of a form using an URL such as http://localhost:8080/webtop/wdk5-download?objectId=0901692080008c32&format=pdf, an XML validationerror occurs. The web browser appears to process the PDF content as if it were XML(which is the format of the primary rendition). This behavior also occurs when viewingthe MS Word rendition of a PDF document using wdk5-download, for example.



UCF error thrown the rst time an operation such as View,Checkout, or Export is performed on a new MS Word document(107957)

When operations such as View, Checkout, or Export are performed for the first time on anew MS Word document, the UCF Exception "All remote hosts failed” is thrown. Afterthe first invocation, the commands work fine.

If a user changes an ACL owner, then tries to view the permissionsof a document assigned the modied ACL, the permission tab fordocument properties does not display any information (107996)

If a user changes an ACL owner, then tries to view the permissions of a document thatwas assigned the modified ACL, the permission tab for document properties does notdisplay any information.

Tools->Lifecycle menu is disabled when a folder (dm_folder) isselected. User can not apply a lifecycle to a folder through webtop(108703)

In Webtop 5.3, 5.3 SP1, the Tools->Lifecycle menu is disabled when a folder (dm_folder)is selected. User can not apply a lifecycle to a folder through webtop. This feature wasavailable in Webtop 5.2, but was disabled in 5.2.5 to fix bugs 70216 and 68907.

It is not possible to browse the subfolders of a parent folder thathas space characters at the end of its name (108943)

When a user attempts to browse to the subfolders of a parent folder thathas space characters at the end of its name, the browser throws the errorDM_DFC_E_PATH_NOT_FOUND.



In Webtop, opening a folder containing a large number of subfolderscauses the process to hang, then throw an out of memory error(109563)

When a Webtop user opens a browser tree folder with thousands of subfolders (20k+),the browser takes a long time to open the folder and appears to hang. If the user shutsdown the browser, the query to collect those folders seems to spin forever within theOracle 9i instance without terminating as it should when the browser is shut down.

The Digital Asset Manager client is randomly throwingIllegalStateException errors when user navigates with the treecontrol (109897)

The Digital Asset Manager client is randomly throwing IllegalStateException errorswhen user navigates with the tree control

In Webtop, when sorting on custom elds in a view that includesboth documents and folders, the sort order is bound to more thanone column (109982)

In Webtop, if a screen with custom fields displays both folders and documents, morethan one custom field may display the sort icon, which can be confusing to users. Sortingon a standard column clears up the problem, sorting the files normally. This behaviordoes not manifest when only documents are listed.

German PDF: Cannot open PDF documents using HTTP contenttransfer mode when IE settings "Check for newer versions ofstored pages" is set to "Every visit to the page" in German local(windowsXp, Acrobat 6) (110119)

This was an issue in Adobe Acrobat 6 that does not appear in Adobe Acrobat 7. Updatingto the latest version of Acrobat should correct this problem.



Error thrown when a user is connected directly to the BEAApplication Server http port and an action is called that wouldinvoke UCF (110412)

When a user is directly connected to the BEA Application Server http port and anaction is called that would invoke UCF the following error is thrown in the log files,"Malformed Request "null". Request parsing failed, Code: -10”.

Clipboard pasteAsCopy method doesn’t return pasted object ids(110577)

Clipboard pasteAsCopy method doesn’t return pasted object ids. This makes it difficultto customize the copy action if post process is needed. Applications on Webtop may endup overwriting all IClipboardPasteHandler components.

Unable to perform a case sensitive search in Webtop (110812)

When searching on properties using advanced search component is beingcalled. This component is implemented by the com.documentum.webtop.webcomponent.advsearch.AdvSearch class which in turn extends thecom.documentum.webcomponent.library.advsearch.AdvSearch class.

This class builds a DQL query in the buildPropertiesQuery() method. For this purpose,it uses a utility class called com.documentum.web.formext.docbase.StringExpression.The problem is that this class will do a case insensitive search by default. Thus, it willcreate a query such asselect [propertylist] from dm_document where lower(object_name) = ’<object_name>’.

Document Attributes not being refreshed in import wizard (110922)

When you import a folder with documents, the wizard does not refresh the attributelist when you click next to change from folder attributes to document attributes. Thefolder attributes stay on the screen. This causes a problem when the component isconfigured to default to a custom document type. The required attributes are not shownat all unless you force the screen to refresh by selecting another type, then reselect theappropriate type.



Database Cursor error (DM_QUERY_E_CURSOR_ERROR) whenlogging in and selecting folders within a cabinet (111023)

Encounter a DB Cursor error (DM_QUERY_E_CURSOR_ERROR) when logging in andselecting folders within a cabinet. The user profile used has multiple folder restrictionsplaced on the profile.

Incorrect name applied when a link to a document is dragged todesktop (111349)

If the link of a document is dragged to desktop, the link should have the same name asdocument name. But the name applied is "Drag to desktop, email or document to createlink, or right click to Add to Favorites".

No progress bar for 2.5 minutes during high latency import testswith large les (111544)

When performing large file import tests over high latency (200ms), the screen is initiallyblank for over 2.5 minutes before the progress bar is displayed, and shows 38% complete.This could be confusing to end users as there is no indication that anything is happeninguntil the progress bar is displayed.

[Import Rendition] When a user clicks the browse button andselects a le in the Import Rendition page, the relevant documentformat is not selected (111554)

When a user clicks the browse button and selects a file in the Import Rendition page,the relevant document format is not selected in the ’Format:’ field in BEA and IBMenvironments with UCF and HTTP mode.



For WebSphere 6, when application.contentxfer.acs.proxyclientipheader in app.xml is empty, Webtop does not run(111632)

For WebSphere 6, when application.contentxfer.acs.proxyclientipheader in app.xmlis empty, Webtop fails to launch, displaying the error code: Error 500: Filter[WDKController]: filter is unavailable.

Cannot change a folder path by changing the folder ID (111764)

WDK always stores the same path, even when it takes the information from the objectand not from the attributes page. Attempting to change the folder path by changing thefolder ID fails with the error "The data type specified for this attribute value is incorrect.”

When Importing a le in Digital Asset Manager Safari 2.0.2, theSelect Files dialog opens behind the Digital Asset Manager window(111861)

When user imports file in Digital Asset Manager Safari 2.0.2 Mac 10.4 J2SE 5.0 Release 1,Select Files dialog opens behind Digital Asset Manager window; it cannot be displayedon top. The Java console displays an IllegalArgument exception.

Workaround: and select a file in Select Files, click Cancel button. Select Add button again- Select Files is opened on top.

1. Move the Digital Asset Manager window.

2. Select a file in Select Files.

3. Click the Cancel button.

4. Click the Add button again — Select Files is opened on top.

Failover in clustering fails when the user clicks the last page in theInbox (Sun Java System Web Server 6.1 SP4 with WAS Cluster)(111914)

Failover in clustering fails when the user clicks the last page in the Inbox (Sun JavaSystem Web Server 6.1 SP4 with WAS Cluster)



Back button: Trying to cancel checkout immediately after "back-”ing out of a checkout operation throws content transfer exception(111918)

If you click the back button during a checkout operation, then attempt to cancelthe checkout, you receive the error message "invokeMethod() failed while calling:onReturnFromProgress; Operation failed : Failed to obtain UCF session.” PressingRefresh or Reload enables you to continue.

Misleading error message when install fails due to insufcient diskspace (111924)

When installing to a disk with insufficient space, an error message may be returnedindicating that a file is not found, which is a true statement, but does not describe theactual cause of the problem. Installing to a disk with insufficient space returns thefollowing error message:Setup.product.install,com.documentum.install.shared.common.error.DiException, err,An exception occured in: DiWADfcCreateEnvironmentScript,beanID: createSetEnvScript -DiWADfcCreateEnvironmentScript failed! -The installer failed to create file:/export/bea01/Documentum/Shared/dfc/set_dctm_env.sh.Error: No such file or directory;

SSO Not working with Mozilla-based browsers (Firefox) when theobject tag option is used (112331)

Single Sign On (SSO) is not working with Mozilla-based browsers (Firefox) when theobject tag option is used. When using Firefox, the cookie service is unavailable, whichmakes SSO impossible. Note that when the default value for the applet-tag (specified inwdk\app.xml) is used there is no issue. A workaround for this issue is to avoid using theobject tag in combination with Mozilla/Firefox browsers.

Concurrent content transfer from two Webtop windows (sharing thesame HTTP session) throws UCF exception (112053)

Concurrent content transfer from twoWebtop windows (sharing the same HTTP session)throws a UCF exception. This happens only with documents of a particular size. To



encounter this error, the user has to initiate action in both windows within a very tighttime period (1–2 seconds),

When user accesses Webtop on Safari 2.0.2 using Macintosh OS10.4.3, a warning displays saying that the browser version is notsupported (112247)

As a workaround, wdk/app.xml can be modified to accommodate Safari 2.0.2. In thebrowserrequirements section, change version 417 in<safariversions>125,312,417</safariversions>to 416; the resulting entry should appear as<safariversions>125,312,416</safariversions>

Known problems specic to Webtop

The following known problems apply to Webtop.

Link not highlighted in navigation pane (73647)

When you select an item in the Administration node in Classic view’s content pane (theright pane), the appropriate link is not highlighted in the left-hand navigation pane.

Set Accessor Permissions page does not bring up correct helptopic (74027)

Clicking the Help link on the Set Accessor Permissions page results in a 404 error.

WebSphere uninstaller fails to remove webtop.ear/war from WASlocations (97301)

When re-installing Webtop, the installer returns an error that the Webtop applicationalready exists. You must delete the existing webtop.ear/war files manually in order toreinstall using the same domain.



On Safari, Webtop Help does not include a link to the PDF UserGuide (97660)

If you are running Safari and open help, there is no link for opening the PDF version ofhelp. The workaround is to enter the following link in your browser:http://<hostName>:<portNo>/webtop/help/<Locale>/userguide.pdf

DfException unable to instantiate the necessary Java class whenuser clicks the Categories tab (98978)

When a user clicks the Categories tab, the user receives a DfException error. This onlyhappens in Webtop, and only when Webtop and Web Publisher are installed on twodifferent application servers (for example, Tomcat, WebLogic) on the same machine.

HTTP 404 Error when user chooses help (98979)

In the Select panel for the Permissions dialog, clicking the help button returns an HTTP404 file not found error.

Modifying the import screen to include a repeating attribute search:import screen will not allow null value for any repeating attribute(101493)

Bug 89834 is happening in Webtop 5.2.5 SP4. If you modify the import screen to includea repeating attribute search as authors or keywords the import screen will not allow anull value for any repeating attribute (101493)

Problem importing an XML le with more than 900 tags in Webtop(103551)

If an XML file with 900+ tags is imported using Webtop, the following error will bereturned (java.lang.ArrayIndexOutOfBoundsException - 8192; Additional msg - filename: 1.xml).



Browse button on the English DCM has a German or Spanishexpression (103981)

The Browse button in the English version of DCM displays with a German or Spanishlabel.

Known problems specic to Application Connectors

The following known problems apply to Application Connectors.

When using the New from Template command, name eld disabled(92733)

When using MS Word to launch the Documentum→New from Template command, thename field for the new file might become disabled. To re-enable it, select another field onthe screen and then return to the name field.

In Word, content saved locally is not saved to the repository if youdo not complete the Save As operation (104993)

In Microsoft Word, when you select Documentum>Save As, your changes areimmediately saved in your local copy of the Word file, even before you complete theremainder of the Save As operation to save the changes to the repository. If you choosenot to complete the remainder of the Save As operation and instead choose to cancel theSave As operation, your changes are never saved to the repository, even though theyhave been saved locally.

Error while editing a document (112381)

When you click Edit in the Documentum dialog and work in a different application, thedocument you tried to edit doesn’t open in Edit mode. The Checkout Key icon appearsnext to the document in the Webtop browser but doesn’t get checked out in the Checkoutfolder.



Known problems specic to Collaboration Services

The following known problems apply to Collaboration Services.

Room error messages refer to "DM_FOLDER" and "Folder" (87318)

Error messages might be misleading when objects are sub-typed. For example, if aroom error results from trying to create link/move a room in the same cabinet as theoriginal room, instead of getting an error message that refers to ROOM, the messagerefers to FOLDER, like this: "The [roomname] sysobject is already linked to folder withID 0c00d47b80001525.”

Error messages on notes refer to "document” instead of "note”(92919)

For example, if you create a note in a room and perform operations that result in anerror, the message refers to the note as the "document”, like this: "Clipboard pasteoperation failed. [Error while performing Copy operation: Cannot make copy of thedocument ’xxx’.].”

No warning message if trying to add user to room as Contributor ifalready exists as Owner (94875)

If you add a user to room as Owner, then try to add the same user to same room asContributor, a warning message should explain that some users or groups already inthe room cannot be changed from Owner to Contributor. No message appears, but theOwner role is retained, however.

Error when installing a DocApp that contains a Room object(105791)

If you create a DocApp that includes a Room object, then installing that DocAppproduces an error.



Description of local group missing in copy of room (111849)

If you copy a room in which local groups were created and given descriptions, thegroups’ members are copied but their descriptions are missing on the Properties:Membership tab of the copied room. Local group descriptions must be manually copiedfrom the original room.

Copying a room into another room results in "onaction" error(111900)

If you copy a room into another room, you see an error similar to the following:invokeMethod() failed while calling: onactionnull : nullclass java.lang.IllegalArgumentExceptionYou can safely ignore this error, however, because the room is copied with everythingintact (members, groups, etc.). Note that this error only appears when copying a roominto another room (not into a folder or cabinet, for example).

Local group permissions not preserved in copy of room (111904)

If you copy a room in which local groups were given non-default permissions (forexample, "Relate”), the local groups’ permissions are reset to the default "None” on theProperties: Options tab of the copied room. Local groups’ non-default permissionsmust be manually set in the copied room.

LimitationsThis section describes limits on the usability of current functionality. The limitationsmay be part of the product design or may result from issues with associated third-partyproducts.

Limitations common to WDK and all WDK applications

This section describes limits on the usability of current functionality. The limitationsmay be part of the product design or may result from issues with associated third-partyproducts.



Backward Compatibility

Running WDK 4.x components under the WDK 5.x framework is not supported.

We have received indication from a majority of the customers running in this modethat their migration to a full use of WDK 5.x components has been completed, and wewould recommend that any customers still using 4.x components begin executing ontheir migration.

Browser pop-up blocker prevents application pages from opening(84279)

Windows XP SP2 installs a pop-up blocker that is enabled by default. If you are usingWindows XP SP2 and Internet Explorer, the Windows pop-up blocker prevents someWDK-based application pages from opening.

For example, the following pages are blocked:

• DQL and API Tester page• Online help pagesTo solve this, add your WDK-based application server to the pop-up blocker’s TrustedSites list.

WDK & Linux: Slow installation on BEA/Linux

For BEA installations on Linux, the installation may show 100% complete and appearto hang, but the installation will complete successfully, though it may take in excessof 40 minutes.

(Solaris) Installer can install only to directories with ASCII names

The names of all directories that you supply to the installer must be encoded entirely inASCII characters. Other encodings are not supported at this time.

Cannot execute Smart Lists and some dm_query objects

Some dm_query objects can be executed as saved searches, but some saved searches mayfail on non-sysobjects or complex queries.



Page not found errors if HTTP 1.1 not enabled in client browser

The browser reports Page not Found when the user clicks on a cabinet or folder. Youmust enable HTTP 1.1 in the IE browser in the Tools→Internet Options→Advancedtab. In the HTTP 1.1 settings section, check Use HTTP 1.1.

No template available for ASCII les

The Content Server does not install a template to create a new ASCII file (crtext).Workaround: You can either create a file with format = none, or you can create an ASCIIfile template in your server templates folder.

Windows XP Service Packs may prevent installer from workingwith some NVIDIA graphics cards

Some users cannot install Documentum products on a host that has an NVIDIA graphicscard after installing a Windows XP Service Pack. Setup fails and the splash screen is notdisplayed. You must get an updated graphics card driver from www.nvidia.com.

Cannot import an XML le unless its DTD is on the local le system(52690)

WDK does not download the DTD and application support documents during import.This means that import of an XML file will fail if the user does not have the DTD on thelocal file system that is referenced in the XML document.

Virtual machine problems for XML les with non-UTF-8 encodings(52856)

For browser environments that require Version 1.3 of the Sun Java plug-in, XML fileswith non-UTF-8 encodings that contain non-ASCII characters will only import correctlywith the international version of the plug-in is installed. The following exception will bethrown if the Microsoft VM is used with Internet Explorer, or if the English-only versionof the Sun plug-in used with Internet Explorer or Netscape.(content transfer:ISO8859_1[could not load class:sun.io.byte

to CharsIso8859_1]



Error when importing a le from a networked folder (53040)

On Macintosh OS X, when importing a file directly from a networked folder, thefollowing error occurs:Content Transfer: File object is nullThe same file works if copied locally and imported from local disk.

This is because the Sun JVM cannot resolve a file path which includes the volume name.This is problematic because the Macintosh OS treats a network drive as another volume.

Object names containing escape characters are not displayedcorrectly (53512)

If the object name contains a character that is part of an escape sequence, such as a filenamed foo&&, the actual object name that is displayed in the UI is foo&&&.

WDK & Virtual Docs: Cannot import compound docs as virtual docs(OLE linking not supported) (55047)

This only applies to WDK-based applications that use virtual documents.

You cannot create a virtual document from an object that contains embedded OLE links.When you import an object that contains OLE links, the object is imported but the linkedobjects are not.

Shift_JIS and EUC_KR characters not supported with Sun JVM1.3.1 (55350)

Due to a limitation with Sun JVM 1.3.1, which is required for some application serversin this release, Shift_JIS and EUC_KR characters are not supported in file names. Thisincludes XML application names, XML application support documents, and XMLcontent that is extracted and assigned as object names or folder paths.

Time lag for permission change to take effect (58962)

When a user’s permissions are changed (for example, from Write to Read), it will takeone minute for the change to take effect.



Show All Properties may not work (64824, 65092)

When the application server locale does not match the locales in the repository, the ShowAll Properties feature does not work. An example is if you have an application server onan English machine locale (en) and the repository has only one installed locale, Japanese.The query attempts to retrieve information for the repository locale.

Solution: Publish the data dictionary information for the application server locale inthe repository.

Problems viewing documents whose names have double-bytecharacters (65291)

On a non-double-byte Windows operating system and certain viewers, attempting toview a file whose name contains double-byte characters may result in an error messagethat the file cannot be found.

There are two possible workarounds:• Change the associated file type to an application that includes a Unicode font, such

as Microsoft Office 2000.• Install a Unicode font that will display double-byte characters.

Viewing PowerPoint through virtual link disconnects session(65336)

Due to a known issue with Internet Explorer 6 on Windows XP, using a virtual link toview a PowerPoint document will result in a disconnect of the repository session. Formore information on this issue, see http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B311928, "PPT2002: GET Request for PowerPoint Slide Loses SomeSession Properties.”

WebLogic scans outside of its installed directory (65431)

BEA WebLogic server 7.0.2 for Windows scans outside of its installed directory for anyweb application configuration files. If you have configuration files outside the applicationserver’s installed directories, this may have an effect on the deployed web application.


http://support.microsoft.com/default.aspx?scid=kb;en-us;311928


Drag and drop not supported with Microsoft VM (65769)

Drag and drop into the import file selector is not supported when the Microsoft VM isused on the client machine.

SSL Import of XML documents with many chunks appears to freeze(67770)

With Solaris/Tomcat and SSL, import of XML documents with over 200 chunks mayappear to freeze. However, refreshing the browser display will reflect that the importwas successful.

Displaying modied value mapping values requires applicationserver restart (69238)

This limitation is pending resolution of Content Server bug #71080.

WDK does not show new value mapping values after changing value mapping values ofan attribute in Documentum Application Builder. The workaround is to delete the dmclcache, then restart the application server.

Localized characters not supported with virtual links (69570)

Non-ASCII characters are not supported in virtual links. A workaround is to use DRLs.

XML encoding "iso-8859-1” causes problems with Microsoft VM(70860)

This limitation is related to DFC issue #71143.

Note: Since XML applications require the Sun JRE, this issue applies only to XMLdocuments that are not processed through an XML application.

When the Microsoft VM is used on the web client machine, an XML document with anencoding="iso-8859-1" in the header will crash during import with the following error:[Could not load class: sun.io.ByteToCharISO8859_1]



This is due to a problem between the Xerces parser and the Microsoft VM. Whenthe parser looks at the file encoding "iso-8859-1" it translates this to Java encoding"ISO8859_1", which the Microsoft VM does not recognize.

You can use either of the following two workarounds:• Use the Sun JRE instead of the Microsoft VM on client machines.• Use UTF-8 encoding rather than ISO 8859-1.

Owner cannot delete document when group is deleted (71026)

This limitation is pending resolution of Content Server bug #71113

If a group to which a document owner belongs is deleted and that groupwas given Deletepermissions on a document, the document owner will not be able to delete the document.

Blank page displayed instead of PDF document (71118)

When attempting to comment on a PDF document in Internet Explorer, a blank pagemay come up instead of the document.

Workaround: In Internet Explorer, go to Tools→Internet Options, choose the Advancedtab, and in the Browsing pane select the checkbox "Reuse window for launchingshortcuts."

WDK & Linux: WebSphere hangs randomly on multi-processorsystems (71898)

This only applies to WDK apps that use Linux.

Through the course of our testing we have experienced random hanging of theapplication server process on multi-processor Linux systems. Symptoms of this problemhave included CPU usage reading at a constant 100% and system thread counts higherthan the system’s maximum allowable setting. Under these conditions it has beenpossible to ping the system and also to log in to the system. We are working with RedHat and IBM to help better characterize and resolve this situation; further details maybecome available on Documentum’s support area at http://www.documentum.com.


http://www.documentum.com


Browser Back button causes problems with subsequent operations(73971, 74061)

Using the browser Back button can cause problems with refreshing the display. Thismay cause problems if the user performs subsequent operations based on this display.For example, if a user checks out an object, then uses the Back button on the browser, thelock is not displayed and the user can check out the document again. A second exampleis if the user deletes a document on the Versions page, then clicks the Back button onthe browser, the deleted document is still displayed, but if the user tries to perform anoperation involving the deleted document on this page, a generic error message appears.

Problems checking in a version as noncurrent (74112)

If the user checks in a document as a new version but chooses not to make that theCURRENT version, then the version that keeps its CURRENT status is markedimmutable, which causes problems such as the inability to attach a lifecycle.

Performance problems when adding users to roles (75173, 76196)

When a user is added to a role, it takes up to 15 minutes for the change to propagatebecause of how WDK applications cache role information. Caching the role informationfor a user has great performance benefits for most other tasks, but in this case causes aperformance degradation.

Cannot annotate more than one open PDF document (80258, 80302,80307)

For Documentum PDF Annotation Services, due to a limitation with Acrobat 7,annotations cannot be added to more than one open document.

Search performance is limited by the slowest repository when thereis less than a full page of results (90482)

This also occurs if a first source returns fewer results than the pagination limit (<10) anda second source is very slow to respond. This happens only when a quick source returnsfewer results than the number of results required in the result page.



Deep import is not intended for bulk le import (92526, 96102)

Deep import is intended for imports of fewer than 360 files. Import limit is based onavailable app server memory and the number and size of files to be imported. Use theImport Manager product for bulk file imports.

WDK Import component(s) in Webtop do not support one-steptransfer to a content addressable store with retention enabled(99279)

Webtop/WDK import components currently do not support one-step transfer to acontent addressable store when retention is enabled (that is, when a retention date isrequired). User receives an error message.

You cannot checkout a virtual document through its replica andthen check it in using the source document (101572)

Checking out a virtual document from replica repository, then checking in the virtualdocument to the source repository, is not supported.

Application Connectors installation requires Administrator access

Administrator level access is required to install Application Connectors on a clientmachine. Once installed, any authorized user will have access to Application Connectorsfunctionality.

WDK Applications support only JKS Authentication Certicates

The only type of authentication certificates supported at this time are certificatesadhering to the JKS standard. WDK applications do not support self-signed certificates.

If UCF is used with SSL, the SSL handshake will fail if the certificate used to authenticatethe server is issued by a certificate authority (CA) whose root certificate is not amongthose trusted certificates included in the cacerts file that ships with Java. You can usekeytool to list all the trusted CA root certificates contained in Java’s cacerts file. If you usea self-signed certificate or a certificate issued by a CA not supported by Java, you willneed to add that certificate on each client machine using keytool.



To add the CA cert to the local java keystore, use the following command:"%java_home%\bin\keytool" -v -import -alias TrialVerisignRoot -file%certfile% –storepass %storepass% -keystore"%java_home%\lib\security\cacerts" –nopromptwhere

%java_home% is your Java Home (for example, c:\program files\java\j2re1.4.2_05,c:\j2sdk1.4.2_05\jre)

%certfile% is the name of the file used for certification

%storepass% is the keystore password (the default password used by the Sun JRE is"changeit”).

mod_jk connection required when using Netegrity for singlesign-on with Apache web server (104206)

There are two ways to connect to the Apache web server with Tomcat. One is using anApache web server module called mod_proxy, the other way is to use a module calledmod_jk. When using Netegrity for single sign-on you must use mod_jk and not mod_proxy.

WDK/Webtop 5.3 SP1 does not support Netscape and Firefoxbrowser on Mac OS X with Netegrity

WDK/Webtop 5.3 SP1 does NOT support Netscape and Firefox browser on Mac OSX with Netegrity.

In Webtop 5.3 SP2 does not support any action fordm_message_archive object type (112074)

Webtop 5.3 SP2 does not support any action related to the dm_message_archive objecttype used by Documentum Client for Outlook. All actions are all disabled when selectingdm_message_archive type. Create/import actions still include the dm_message_archivetype in the type dropdown lists, though these actions are not supported.

Limitations specic to Webtop

The following limitation applies to Webtop.



Queue management functionality requires new DB2 version(112073)

When connecting to a Content Server repository that uses DB2, queue managementfunctionality requires DB2 version 8.2 or higher. Installation ofWork QueueManagementstored procedures fails when you use earlier DB2 versions. If the docbase is of olderversion it returns the error code "SQL7032N" and displays the following error message:

"Installation of stored procedure on this version of DB2 is not supported. Work QueueManagement stored procedures are not installed."

Note: DB2 version 8.1.7 is also referred as version 8.2.

Queue Management can work on versions higher than DB2 8.1.7 and version 8.2.

Limitations specic to Application Connectors

The following limitations apply to Application Connectors.

’Unable to Verify URL’ dialog in Application Connectors installer(102200)

When you enter a SSL webtop URL (for example, https://pleheat:8443/webtop) in the’Enter Webtop URL’ dialog of Application Connectors installer, the ’Unable to VerifyURL’ dialog is launched with the following message:

"Setup could not connect to this URL. Would you like to save the URL and continueany way" Click ’No’ to edit the URL and test it again. Click ’Yes’ only if you are surethe URL is correct".

Note: Even though the message is displayed, you can connect to the URL and it does notprevent from installing.

Application Connectors does not work with HTTP content transfer(103681)

Application Connectors rely on UCF-based, not HTTP-based, content transfer.Application Connectors do not work with a server configured to use HTTP mode asits default content transfer mechanism.



Limitations specic to Collaboration Services

The following limitations apply to Collaboration Services.

RTE can fail to apply formatting (89307)

When pasting formatted text from other applications, there might be some inconsistencywith the formatting. The workaround is to paste as plain text.

Mozilla cannot change centered text to normal alignment if the textwas created in IE (93513)

Mozilla cannot change centered text to normal alignment if the text was created in IE.

Keyboard shortcuts do not work for bold/italic/underline onNetscape (92890)

Keyboard shortcuts do not work for bold, italic, or underline on Netscape.

Rich text containing "@” character is given the same formattingcharacteristics as a link (96456)

Rich text containing "@” character is given the same formatting characteristics as a link.


Chapter 6Technical Notes

This section provides configuration and usability notes for current product features.

Technical notes common to WDK and all WDKapplications

The following technical notes apply to WDK and all DocumentumWDK applications.

Display of escaped HTML strings in label controls

Prior to this release, for label controls to display properly in a browser, documentattributes had to contain escape sequences for HTML-reserved characters. For example,a document attribute with the value "<Work>" would be displayed as <Work> inthe datafield for a label. (A document attribute with the value of "<Work>” could notbe interpreted by the browser.)

To avoid the risk of cross-site scripting, now by default, labels are displayed exactlyas they are stored, so that document attributes with a value of "<Work>" will bedisplayed as "<Work>", and document attributes with a value of "<Work>" will besaved and displayed as "<Work>". This is accomplished behind the scenes by encoding(escaping) the characters in the attribute so they are interpreted correctly by the browser.For example, "<Work>" is converted to "<Work>” which thebrowser interprets as "<Work>". If this label encoding is turned off, the behaviorreverts to that described in the first paragraph.

Label encoding can be set on or off globally or locally. Globally, the WDK app.xml filecontains a new element, <labelproperties>.<encodelabel>, that is set by default to trueto turn on label encoding. You can change this value to false to turn off label encodingglobally. For customized applications, you can override the global setting in app.xmlby setting the value of the encodeattribute to true or false in individual label controls.


Technical Notes

For example: <dmf:label datafield="some_datafield" encodelabel="false"/>. Note that ifyou turn off the encoding either globally or locally you put your application at risk forcross-site scripting.

This new encoding flag exposes an existing problem when documents are created usingthe New Document dialog box, which incorrectly escapes the "<" and ">" characters ifthey are used in a new document name. For example, a name of "<My document>" willbe stored and displayed as "<My document>". There are two workarounds. One isto turn off label encoding, but this introduces the risk of cross-site scripting. The secondworkaround is to manually open the Properties page after the new document has beencreated and change the escaped characters to the desired "<" and ">".

NLS strings from .properties files are not encoded when they are displayed. For example,if you have a string "MSG_WORK=<Work>" in a properties file, and you use it in anapplication with encoding turned on, you will see "<Work>" when your control containsthe following label: <dmf:label nlsid="MSG_WORK"/>.

Installation accounts on the Content Server host

To avoid undesired authentication capability, the Content Server and Documentum webapplications should be installed on separate physical machines, or the WDK applicationshould be installed as a user who does not exist in the repository. For more information,see the topic "Installation Accounts on the Content Server Host” in theWeb DevelopmentKit and Applications Installation Guide.

Popup blockers may interfere with WDK applicationfunctionality

When a new browser window is displayed for actions such as checkout, in a WDKapplication, it is treated as a popup. If there is a popup blocker installed the windowmay not display properly. The workaround is to disable the popup blocker.

Presence of jaxp.properties le may interfere withDFC’s JAXP implementation

Some operating systems such as AIX may install a jaxp.properties file in the directoryJAVA_HOME/lib/ , or that directory may contain a jaxp.properties file that wasintentionally placed there. The purpose of the jaxp.properties file is to specify the defaultJAXP parser implementation by providing the class names for the JAXP factories. An


Technical Notes

empty jaxp.properties file may default to the JAXP implementation provided by theoperating system.

This jaxp.properties file will override the manifest in dfc.jar that points to theDFC-packaged XML parser and transformers. This may lead to errors such as thefollowing:Content transfer: Server returned HTTP response code: 500for URL: http://torcanary:8003/webtop/wdk5-xmlutil?operation=4

In the case of a WDK application, the application server’s error log will show thefollowing error:javax.xml.parsers.FactoryConfigurationError:Provider null could not be instantiated:java.lang.NullPointerException

To resolve this problem, you can do one of two things:• Rename the file jaxp.properties on your local system• Open the jaxp.properties file in a text editor and add the following lines:

javax.xml.transform.DfTransformerFactory=org.apache.xalan.processor.TransformerFactoryImpl

com.documentum.xml.jaxp.DfSAXParserFactory=com.documentum.xerces_2_3_0.xerces.jaxp.SAXParserFactoryImpl

com.documentum.xml.jaxp.DfDocumentBuilderFactory=com.documentum.xerces_2_3_0.xerces.jaxp.DocumentBuilderFactoryImpl

javax.xml.parsers.DocumentBuilderFactory=com.documentum.xerces_2_3_0.xerces.jaxp.DocumentBuilderFactoryImpl

javax.xml.parser.SAXParserFactory=com.documentum.xerces_2_3_0.xerces.jaxp.SAXParserFactoryImpl

javax.xml.transform.TransformerFactory=org.apache.xalan.processor.TransformerFactoryImpl

You can also edit the jaxp.properties file to use a different JAXP parser than the onepackaged by Documentum. For more information, see the XML Application DevelopmentGuide.

Selecting a target drive for installation

The installer uses the same target directory for installation that was used by previouslyinstalled Documentum applications (DFC program root). If the installer runs on a cleansystem that has never had a Documentum product installed or a system that the WDKuninstaller cleaned of all Documentum products, you can select a target directory forinstallation.


Technical Notes

Cannot select another Java SDK in the installer (51948,52488)

The Documentum installers install a version of the Sun JRE in a subdirectory of the DFCprogram root. This JRE is used only by the Documentum installers and uninstallers. It isnot used by the application server, by WDK-based applications, or by browser clients.You must configure your Java application server to use an internal or external installationof the Sun JRE. For the supported versions of the JRE for the application server, see theSoftware Requirements section.

Application server runs out of repository sessions(56935)

The DFC installer creates a dmcl.ini file without setting a max session count.

Workaround: Add the following line to the [DMAPI_CONFIGURATION] section.max_session_count=1000

The count can be set higher, based on the expected number of sessions.

Cancelling checkout of XML document (59166)

For XML documents processed through an XML application, cancelling the checkout ofa parent will cancel the check out of all child objects that may have been checked outby the same user during a prior operation. Make sure that any previously checked outchild chunks are checked in before cancel checkout is performed on the parent. Userswill receive a warning when they are checking out the parent if there are any checkedout chunks.

Uninstaller does not clean up classpath afteruninstalling WDK-based application (59321, 66001)

When WDK or a WDK application is uninstalled, the classpath is not cleaned up onthe application server to protect DFC or other WDK products that may be installed.However, if you plan to reinstall that uninstalled product to a new location, delete thepath to the uninstalled information from the classpath.


Technical Notes

Removing virtual directory from Tomcat after uninstall(67293)

After you uninstall a WDK application from Tomcat using the uninstaller, the virtualdirectory in which the application was installed may be left behind on your system. Thisis by design to avoid the possibility of deleting critical or custom files. Search the virtualdirectory and manually delete it if necessary after making sure that any customizationsyou may have are backed up.

ACS is not used to view HTTP content unless the ACSis congured to break virtual links

ACS is not used to view HTTP content as shipped. In order to display HTTP contentthrough ACS, the <maintainvirtuallinks> parameter must be set to false. Setting<maintainvirtuallinks> to false will mean that relative links in documents will not work,however. ACS can be used for HTTP Edit, Checkout, and Export since these operationsdon’t display content within the browser.

Documentum PDF Annotation Services requires popupcapability in browser (70759)

Documentum PDF Annotation Services will not work if the browser has a popup blockerinstalled.

Using PDF Annotation Services with Text Files (80208)

With Documentum PDF Annotation Services, in order to enable annotations on textfiles, you must add the text file format to your WDK-based application configuration,using the following procedure.

1. Open the following file in a text editor:APP_HOME/webcomponent/app.xml

2. Add the following line in the <formats> section:<format>txt</format>

3. Restart the application server.


Technical Notes

Technical notes specic to WebtopThe following technical note applies to Webtop.

Drag and drop fromWebtop to an Outlook Mail Message

As shipped, drag and drop from Webtop to an Outlook 2002 or Outlook 2003 mailmessage will fail. To use drag and drop from Webtop, users must change a setting inOutlook. Users should select Tools>Options>Mail Format, then turn off the option "UseMicrosoft Word to edit e-mail messages".

Technical notes specic to ApplicationConnectors

The following technical notes apply to Application Connectors.

Admin privileges are required to install ApplicationConnectors

Admin privileges are required to install Application Connectors.

Application server should be running when you installApplication connectors

When you install Application Connectors, you are prompted for the URL of a validapplication server. The application server for which you type the URL should be runningor the menu definition file will not be downloaded to client and the Documentumcustom menu will not be visible for Word/PowerPoint/Excel applications. If applicationserver is started after Application Connectors installation, users should logoff and logback on to their client workstation. This will cause the Application Connectors runtimeto download their necessary menu configuration.


Technical Notes

Microsoft Word and Excel force you to save even whenno changes were made

If you open a repository document for editing through Microsoft Word or Excel, and ifyou then select File>Exit without making any changes, you will get a dialog box askingyou to save the document (either into the repository or locally), even though you didnot make changes. You can select No if you do not want to save the document. Thisbehavior happens because Word and Excel automatically changes the file modified dateand time when you open a document, thus making it appear the document’s contenthas been changed.


Technical Notes


Chapter 7Documentation

This section describes the documentation related to this product.

Webtop documentation setThe following document titles comprise the <Product Name> documentation set:• Webtop Release Notes, version 5.3 SP2 (this document)• Web Development Kit and Applications Installation Guide, version 5.3 SP2• Webtop User Guide, version 5.3 SP2• Webtop Development Guide, version 5.3 SP1• Application Connectors User Guide, version 5.3

Obtaining the correct documentationThe Downloads area of the CustomerNet support site (http://softwaresupport.emc.com/support) contains the downloadable packages for specific product versions along withthe release notes, installation guide, and other relevant documentation associated withthe product version. Product documentation that is available online from the application(Help, for example) does not appear as a separate item; it is automatically downloadedand installed with the software.

You can also go to the Documentation area of the CustomerNet support site(http://softwaresupport.emc.com/support) to download product documentation, orderprinted documentation, or participate in the technical publications customer survey.

To locate product documentation, select the product and version number on the searchpage, then click the Search button. To order printed versions or complete the customersurvey, click the appropriate link in the upper right of the page.




Documentation

If the documentation you are looking for is not available in printed form from either ofthe above sites, you can purchase it from Nexstra (email: [email protected], phone:866-568-0650).

Documentation corrections and claricationsThis section lists corrections to the product documentation.

Procedure for creating a document from a template

The GUI has changed slightly for creating a new document from a template in therepository. Therefore, the procedure that appears in the Application Connectors User Guidefor creating a new document from a template has been updated. Here is the updatedprocedure.

To create a new document from a template in the repository:

1. In the editing application, select Documentum→New from Template.

2. If you are prompted to log in, do so. Enter your user name and password, and clickLogin.

3. Enter the following information in the following fields:• Name: Enter a name for the new document.• Type: Select document type used by the repository to assign properties and other

characteristics to the file. The default type is dm_document.• Format: Select the type of file according to its file extension. This determines

what applications are used to edit the file.• Template: Select the repository template upon which the new file is based. This

determines the files content and layout.4. To subscribe to the file, click Show options and then select Subscribe to this file.

Subscribing to a file gives you quick access to the file through your Subscriptionsnode.

5. Click the Info tab.

6. On the Info screen, enter information as desired. If the Edit link appears next to aproperty, you set the property’s values by clicking Edit.

7. Click Permissions. Set permissions as desired.

8. Click Finish.


Documentation

9. The new file is created in the repository and locked in your name. The fileis downloaded to your computer and opens in the editing application. Enterinformation as desired. To save your changes, in the editing application selectDocumentum→Save.


Documentation


Chapter 8Software Media, Organization, and Files

This section describes the media in which the software is available, the organization of the productcomponents in the available media, and the file names for all available product components whichcan be downloaded.

Software MediaThis product is available as an FTP download from the Downloads area of theCustomerNet support site (http://softwaresupport.emc.com/support). You should havereceived instructions through email regarding how to download products.

OrganizationThe Downloads area of the CustomerNet support site provides a complete listing ofproducts available for download. The Documentum Desktop / Webtop - DocumentumWebtop links take you to the area containing all the product downloads comprisingDocumentum Webtop.

FilesThe following modules\files comprise the contents of this release:

• Documentum Webtop for Windows, Version 5.3 SP2 (exe)• Documentum Webtop for Solaris, Version 5.3 SP2 (tar)• Documentum Webtop for Linux, Version 5.3 SP2 (tar)• Documentum Webtop for HPUX, Version 5.3 SP2 (tar)



Software Media, Organization, and Files

• Documentum Webtop for HPUX IA64, Version 5.3 SP2 (tar)• Documentum Webtop for AIX, Version 5.3 SP2 (tar)• Webtop Release Notes, Version 5.3 SP2• Documentum Application Connectors Update, Version 5.3 SP2 (zip)• Documentum Section 508 Compliance Self Certificate, Version 5.3 SP2 (pdf)• Web Development Kit and Applications Installation Guide, Version 5.3 SP2 (pdf)• Apache HTTP Server Patch for Mod Proxy, Version 2.0.54 (zip)


Chapter 9Installation

TheWeb Development Kit and Applications Installation Guide, version 5.3 SP2 contains instructions forinstalling the product.


Installation


Chapter 10Troubleshooting and Getting Help

Documentum’s technical support services are designed to make your deployment and managementof Documentum products as effective as possible. The Customer Guide to Support Services providesa thorough explanation of Documentum’s support services and policies. You can download thisdocument from the CustomerNet support site (http://softwaresupport.emc.com/support).

