welcome 07g11389 management information systems jonathan d. wareham [email protected]

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Welcome 07G11389 Management Information Systems Jonathan D. Wareham [email protected]

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Page 1: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

Welcome

07G11389Management Information Systems

Jonathan D. [email protected]

Page 2: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

Objectives

provide students with a broad knowledge of Information Technology as it relates to business operations and strategy.

Information Technology is increasingly permeating all aspects of business operations, be it accounting, operations, sales, marketing, HR, etc.

Today’s managers must be knowledgeable about the function, use and consequences of current IT applications.

Page 3: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

Objectives…

Not a real programming class per se, we will be discussing technology issues on a functional level.

Make students aware of what the main technologies are and how they work.

Obtaining a certain level of “technology literacy”

Thereby assess challenges in procuring, implementing, and successfully applying technology to their organization’s benefit.

Page 4: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

Assessment

Grade % Date DueParticipation 10% Every dayData Base Exercise

10% April 23

Technology Brief 1

10% May 30

Technology Brief 2

10% May 7

Technology Brief 3

10% May 19

Final Exam 50% May 28100%

Page 5: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

Technology Briefs

“white papers” are to be a maximum of 3 pages

Description of technology purpose/motivation

Description of how technology functions Discussion of how organizations employ the

technology to their benefit Analysis of current market for technology Estimation of future evolution of technology

Page 6: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

Topics Data Base Management Systems ERP Web Services XML Open Source Supply Chain Management Systems CRM Systems Wireless, 2G & 3G IT Security Digital Convergence Nano Technology Out Source/Offshoring Scientific Computing Grid or Cloud Computing Other topics are also acceptable; please get them approved by me

first

Page 7: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

DataBase

Databases are the heart of almost every IT application

They are everywhere The ubiquity of databases will

only increase Familiarize students with

relational databases, data normalization, and simple query operations. The exercise will be distributed on April 7 and is due April 21.

Open Source…

Page 8: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

Tagging

Page 9: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

ERP

Explain the logic and motivation of ERP Systems

Describe the structure of ERP systems Explain some of the risks and

problems of ERP implementations Evaluate the current ERP market and

discuss its future

Page 10: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

Supply Chain Systems

-100%

-50%

0%

50%

100%

19

61

19

63

19

65

19

67

19

69

19

71

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73

19

75

19

77

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79

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81

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87

19

89

19

91

Data from United States, 1961-1991 (GDP, vehicle production, and machine tool orders

% C

ha

ng

e, y

ea

r to

ye

ar

% change GDP

% change vehicle production index

% change net new orders machine tool industry

Page 11: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

CRM

Explain the motivation and structure of customer relationship management software

Assess the risks of CRM implementation Evaluate the potential of CRM systems to be

integrated into other operational software components

Page 12: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

Other Web Services

Partner Web Service

Partner Web Service

Data Access and Storage Tier

Application Business Logic Tier

YourCompany.com

Internet + XML

XML & Web Services

Other Applications

End Users

Page 13: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

Systems Integration

Getting the old and the new to work together

Doing it in a manner that is practical and economically feasible

Page 14: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

Clusters and Grids & Clouds

Page 15: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

Telecom & Wireless

•Telecom Policy & Regulation•Industry Structure•Technology protocols and trends•Convergence

Page 16: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

Reengineering and Control Historical origin of employee

organization and control Philosophy of reengineering Employee motivation and control

Decision Information Costs

Agency Costs

Centralized

Decentralized

Local information

Bird’s eye coordination

Page 17: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

WEB 2.0

Page 18: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

Services Science??

Page 19: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

IS Security

Page 20: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

ICT & Inclusion

"We have to find a way to make the aspects of capitalism that serve wealthier people serve poorer people as well. I like to call this idea creative capitalism.“

“stretch the reach of market forces to bring the benefits of science and technology to everyone,”Bill Gates, Davos World Economic Forum

Page 21: Welcome 07G11389 Management Information Systems Jonathan D. Wareham jonathan.wareham@esade.edu

Off-Shoring & Outsourcing

1. 9/11/89 –Berlin Wall2. 9/8/95 Netscape IPO &

telecom deregulation3. Computer-Computer

connectivity XML, WS4. Open Source5. Out-sourcing

6. Off-shoring7. Supply Chaining8. In-sourcing9. Search engine & Internet10. Ubiquitous computing, digital

convergence

10 forces flattening the world…