welcome and business update suzanne barnes
TRANSCRIPT
Centricity Ultra Laboratory
Asia Pacific User Group Meeting
Business UpdateBusiness UpdateSuzanne BarnesGM, Asia Pacific LIS
April 2007
Agenda
WELCOME
•Logistics
•GE Healthcare Update
•Organisational overview
•Mission
•Business Strategy
Logistics
• GE Education & Training Facilities
• Agenda
• Lunch
• 1:1 Sessions
• Open Forum
• Staff Meetings
• HL7/Instrument presentation
• Guest Speakers• Herman Cheung, PathWest
• Paul Sudholz, PathWest
• Ian Maslen, Symbion Pathology
• Chris Lynton-Moll, Collaberative Centre for eHealth
• Dinner
GE is a family of businesses aligned with our customers’ needs and acting as one company to drive growth.
Commercial Finance
Industrial
Infrastructure
Healthcare
NBC Universal
Industrial
Consumer Finance
GE Healthcare
A GE Growth Engine
• $20B global business unit of GE
• $1.1B in R&D
10.2
18
20
9
15
8.47.3
6.2
10
15
20
• 42,500 employees worldwide
• Headquartered in Chalfont St. Giles, United Kingdom
6.2
0
5
1999 2000 2001 2002 2003 2004 2005 2006
GE Healthcare Revenues ($B)
GE Healthcare ANZ
67
• US$324M business
• Established over 25 years
• 400 + Employees
• 6 Business units covering many Healthcare products & Services
• Offices in all major Capitals
• National call centre in Qld
Our People
232
31
2
91
1013
• National call centre in Qld
129
228
277 284
324
0
50
100
150
200
250
300
350
2003 2004 2005 2006 2007
2003
2004
2005
2006
2007
GE Healthcare – broad and deepClinical SystemsUltrasound, diagnostic cardiology, patient monitoring, life support solutions, maternal and infant care
Medical DiagnosticsImaging agents for in-vivo diagnosisof disease
Life Sciences
Diagnostic ImagingMR, X-ray, CT, PET/CT and Molecular imaging
Healthcare ITImaging Workflow Solutions, Revenue Cycle Management, Clinical information systems, EMR
Interventional Cardiology& SurgerySurgical guidance systems, interventional imaging systems
Enterprise / Consulting
Healthcare Financial ServicesFinancing programs, loans and leases to help healthcare organizations grow. Part of GE Commercial Finance
Gene analysis and sequencing, protein analysis, drug discovery/lead development, cellular analysis, pre-clinical imaging, laboratory and industrial separationtechnologies, chromatography, membrane technologies and cell separations
$1B R&D portfolioClinical and scientific partnerships, academic research, PET imaging R&D, clinical trials
ServicesAsset management, performance optimization, equipment service, training and education programs
Enterprise / ConsultingStrategic solutions for the healthcare industry centered on collaboration, operations and clinical excellence
Time
DiseaseExtent
Predict Diagnose Treat
Inform
SkeletalSystem
MuscleSystem
DigestiveSystem
IntegumentarySystem
Gene
Protein
Metabolite
Cell
+ Lymph
Mass
Healthcare Model today…
ReproductiveSystem
LymphaticSystem
RespiratorySystem
NervousSystem
EndocrineSystem
CirculatorySystem
Protein
Healthcare Model of Tomorrow!
GeneticsGenomicsProteomics
BiologyScreening
SurgeryTherapyNutrition
AnatomyStructureFunction
MorphologyInform
We will see a changing emphasis of healthcare from post-Symptomatic to pre-symptomatic phase
Post-SymptomPre-Symptom
Predict Diagnose Treat
Early Health……. Acquisitions
Life Sciences - Amersham $10B•High end technology ; genomics, proteomics, pre-clinical imaging
IT solutions - IDX $1.2B•Strong integrated clinical solution with lifetime clinical record
•Complementary products (EMR)
In Vitro - Abbott $8BIn Vitro - Abbott $8B•One of the world’s premiere in vitro diagnostic businesses
•In vivo imaging & in vitro diagnostics complementary around disease states
Combine early diagnosis, Imaging, and information technology to enable a new early health model of care focused on, pre-symptomatic disease detection and
disease prevention
Advanced EnterpriseClinical Solution
DepartmentalSolutions
Healthca
re Enterprise
Solutions Centricity® Perioperative
Centricity® PerinatalCentricity® PharmacyCentricity® Laboratory
Centricity® CardiologyCentricity® PACSCentricity® RIS-IC
Centricity® Enterprise
Refe
rrin
g P
ract
ice O
nlin
e
Patient O
nlin
e
EDI
Web F
ram
ew
ork
Serv
ices
GEHC IITS Centricity PortfolioManaging workflow & information- a complete portfolio
Practice
Solutions
Patient ManagementRevenue Cycle
Solutions
Healthca
re Enterprise
Centricity® Enterprise
Centricity® Business
Centricity® Group Management
Large Practice
Mid-Size Practice
Small Practice Centricity® Practice Management
Pra
ctic
e
Managem
ent
Centr
icity®
Refe
rrin
g P
ract
ice O
nlin
e
Centr
icity®
Patient O
nlin
e
Centr
icity®
Centr
icity®
Web F
ram
ew
ork
Centr
icity®
Serv
ices
Centricity® Business
Ambulatory EMR Centricity® EMR
Inform
Transforming Healthcare!
Genomics Vulnerable
Proteomics
Mammo Cardio
DigitalMammo
EPAdvantage
MR GuidedFocused U/S
BreastSpectBone
ProdigyBone Density
Cancer
PACS EMRSurgeryguidance
Medicationmanagement
Only GE: unparalleledbreadth and depth
EarlyHealth
Predict
StrokeUltrasoundEmboli
Detection
CardioBody Comp
iDXA
USCarotid IMT
Genomics BRCA 1-2
VulnerablePlaque
Diagnose
Cardiac,Lung, Colon
CT
Parkinson’sDatSCAN
PET
Cancer MetastasisPET/CT
Mammo Neuro, Onco
MRI
CardioMyoview
Treat
Stroke U/SSono-
thrombolysis
PET/CTFunctionalMarkers
Anesthes-iologyDelivery
EPAblation
AdvantageSim RadiationTx Planning
Monitor
MRMS Disease Progression
CardioECG
Lung CancerCT/X-Ray
BreastRecurrencePET/CT
SpectBoneMetastases
Organisational StructureOrganisational Structure
GEHC IITS Organisation
President & CEO
GEHC Integrated IT SolutionsVishal Wanchoo
Global P&L’s
Imaging SolutionsTom Riesenberg
OperationsLucy Su
Operations
President & CEOGE Healthcare
Joseph Hogan
International
US$20B
US$1.5B
Practice SolutionsSteve Gorman
Quality Assurance/Regulatory Assurance
TBD
EngineeringAndy Deitsch
ServicesThomas Ciccarelli Business Solutions
James Corrigan
Enterprise SolutionsGM, Enterprise SolnLaurent Rotival
Global LIS Segment
Khal Rai
Lab Info Systems
GM, Asia IITS MarketingClarence Wu
GM, International Enterprise Solutions
Chris Spence
Asia LIS Segment
Suzanne Barnes
US$13M
US$250M
GEHC IITS LIS OrganisationInterim LIS GM
GEHC IITS
Khal Rai
Marketing
Product ManagerGEHC Integrated IT Solutions
Barbara Mullarky
Services
Enterprise Integration MgrGEHC Integrated IT Solutions
John Goss
Downstream Marketing Mgr
Asia Pacific LIS GM
GEHC IITS
Suzanne Barnes
Support Manager
Services
Support ManagerGEHC Integrated IT Solutions
Linda Ingerman
Downstream Marketing MgrGEHC Integrated IT Solutions
Eric Sato
Applications, PM, Install MgrGEHC Integrated IT Solutions
Patricia Jefcoat
Engineering
Global Engineering ManagerGEHC Integrated IT Solutions
Khal Rai
Sales
Executive Sales ManagerGEHC Integrated IT Solutions
Joseph Ciardullo
Support ManagerGEHC Integrated IT Solutions
Maria Palmer
Sales
Executive Sales ManagerGEHC Integrated IT Solutions
Vacant
Project Manager,
John Thanos
Suzanne BarnesGeneral Manager- GEHC IITS, Australia
GEHC IITS AP Organisational Chart
Sales & Mkting ITPS Service
Vacant
Account Manager
John Reynolds
Greg Morris
App. Specialist
Wendy Potter
Integration Specialist
John Thanos
Product Manager
Dominic Saunders
DBA
Brett Ahlberg
Lead Technical
Analyst
Maria Palmer
Services Manager
Sara Simon
Engineering
Manuela Groves
V&V
Julianne Scarff
LPL
Donna Moore
LPI
Office Admin
Business
Development Mgr
Open Position
Nicole McMonagle
Product Specialist
John Reynolds
App. Specialist
Vacant
App. Consultant
Bruce Jones
Integration Specialist Karen Welsh
Help Desk
Vincent Chow
App. Specialist
Lee Sai Wah
App. Specialist
Kenn Hansen
Technical Analyst
Geoff May
Integration Specialist
John Jeffrey's
App. Specialist
Open Position
Account Manager
Open Position
Global LIS Team
Engineering
OPEN
(Backfill for Dave Borrill)
Open
Application Specialist
Open
Application Specialist
Donald Suggitt
Application Specialist
Mary SwensonApplication Specialist
Susana Weiss
Application Specialist
Team Leader
Steve Powell
LIS Programmer/Analyst
Application Specialists
David Jones (Lead)
PM - Lab
Tony Carter
Application Specialist
Ian FolleyApplication Specialist
Michale O'Malley
Technical Specialist
UK
Open
(Backfill for Mike Driscoll)
Karen Dupre
PM - Lab
Bob Pavlock
PM - Lab
Project Manager
Pat Jefcoat
Manager
Implementation Services
Chris DesRosiers
Project Manager
Voula Feld
Application Specialist
Roy Hunter
Customer Support SpecialistMike Irwin
Project Manager
Kai-Mai Pold
Application Specialist
Kevin Timmins
Technical Specialist
Bill Edlund
Manager
TriWin Implementation & Support
OPEN(New position)
Bob Arpin - DBA
Support Engineer
Nenad Bosnjak
Support Engineer
Amgad Faltaous
Support Engineer
Fenol Saintus
Support Engineer
Eric ZhangSupport Engineer
Technical Support
Nancy PadillaClinical Support Analyst
Catherine Smith
Clinical Support Analyst
Doug Uchimaru
Clinical Support Analyst
Debi Witmer
Clinical Support Analyst
Support Analyst
Johanna Chiumento
Account Manager
Margaret Croteau
Account Management
Herberts Berzins
Support Coordinator
Telephone Support
Linda Ingerman
Manager
Ultra Technical Support
FX Coffinieres
General Manager
Customer Support
Enterprise Solutions Services
Jorge S. Cerda
Operations Manager
Laurent Rotival
General Manager
Enterprise Solutions
Jeanne Cole - HL7
LIS Integrator Consultant
Greg Forbes - HL7
LIS Integrator Consultant
Meenaxi Gosai - HL7
LIS Integrator Consultant
Joy Holman - IF
LIS Integrator ConsultantWayne Hudson - IF
LIS Integrator Consultant
Susan Steane - HL7
LIS Integrator Consultant
Open
LIS Integrator Consultant
Wendy Potter
Analyst
Bruce JonesAnalyst
John Goss
Manager
Enterprise Integration
Patrick Hughes
Director
Integration Services
Don Woodlock
VP & GM
Services
Vishal Wanchoo
President and CEO
GE Healthcare IT
Service
Tracy Weekley
Janet Landsberg
Clinical Sales Specialist
John Frail
Sales Manager
Lab Pharmacy
Mike Lang
Enterprise Solutions Leader
Chris Powell
Americas HCIITS Sales
Leader
Sales
105 Staff Globally
Donna Moore
(LPI)
Carrie Choi
(LSD)
Brian Bernard
(LSD)
Wayne Zhou
(SW Eng)
Jenny Liu
(SW Eng)
TriWin 1
(SW Eng)
TriWin 2
(SW Eng)
Bangalore 1
(SW Eng)
Bangalore 2
(SW Eng)
Bangalore 3
(SW Eng)
Bangalore 4
(SW Eng)
Bangalore 5
(SW Eng)
NPI
Julianne Scarff
(LPI)
Raju Ganapathiraju
(LSD)
Sidney Siu
(SW Eng)
Walter Chan
(SW Eng)
Carol Taylor
(SW Eng)
May Wong
(SW Eng)
TriWin 1
(SW Eng)
TriWin 2
Bangalore 1
(SW Eng)
Bangalore 2
(SW Eng)
Bangalore 3
(SW Eng)
IB
Brian Sentance
(SW Eng)
Forrest Sun
(SW Eng)
Jing Zhang
(SW Eng)
Albert Man
(SW Eng)
Custom Enginering
Bharat Taylor
Khal Rai
Global LIS Engineering
Segment Manager
Rosemary Cairns
Allanagh Latimer
Manuela Groves
(V&V Lead)
Cathy Boyd
Lynn Bischoff
Terry McCann
(V&V lead)
Hitesh Prajapati
(SW Eng)
Tom Chan
(SW Eng)
Daniela Gaul
(SW Eng)
V&V + Systems
Raj Bamaniya
Matt Mathai (LSI)
Tech writer 2
Tech writer 2
Services
Robin Nastos
Inpatient V&V Mgr
Roland Lamer
Enterprise Solutions
Departemental
Jessica Betteridge
Carolyn Fairburn
Hassan Newaz
Jody Trischuk
Pharmacy
V&V Funct Lead
Renee Elder
Lynn Bischoff
Cathy Boyd
Rosemary Cairns
Manuela Groves
Allanagh Latimer
Lab
V&V Program Lead
Terry McCann
Edward Yoon Chan Tom
Hitesh Prajapti
Daniela Gaul
Lab
System Engineering
Rajendra Bamaniya
Manager
Robin Landeck
Engineering Services
Manager
Roland Lamer
General Manager
Departmental Clinicals Eng
EngineeringV&V
Margaret CroteauAccount Manager
Jeremy Henry
Sales Specialist
Julia MacArthur
Sales Specialist
April Wagner
Sales Specialist
Tracy Weekley
Clinical Sales Specialist
Centricity Lab in Review
2004
•Implementations
2005
•Quality program roll out•Quality program roll out
•Launched CPR
2006
•Completion QA/RA process
•Completion Ultra 4.0
2007 and beyond….
Centricity Lab Mission
Delight our clients by:
•Demonstrating excellence in teamwork,
innovation and service
•Provide premium lab solutions that
maximize lab efficiency, productivity and maximize lab efficiency, productivity and
safety
•Help realize GEHC’s early health initiative
to enable better patient care
LIS Business Strategy
Simplify
� Single product offering
� Streamline org/processes to maximize productivity
Focus
� Capitalise on our strengths
� Install Base Satisfaction
Standardise� Proactively standardize client customisations
� Predictable & shorter NPI cycles
Enjoy 2007 Asia Pacific LIS User Group MeetingEnjoy 2007 Asia Pacific LIS User Group Meeting