welcome introduction package for new customer
DESCRIPTION
Welcome Introduction Package for New CustomerTRANSCRIPT
International Textiles Ltd © 2015
2
Content
Welcome!....................................................................................... 3-4
Credit Application…………………………………………………….. 5-7
Credit Card Authorization…………………………………………….. 8-9
New Client Questionnaire……………………………………………. 10-11
Supplier Information…………………………………………………… 12-14
Sales Representatives………………………………………………… 15-16
Customer Service…………………………………………………….. 17
Master Order Form…………………………………………………… 18
International Textiles Ltd © 2015
3
International Textiles Ltd. 8811 Beckwith Rd., Richmond, BC V6X 1V4 Toll Free: 1-800-801-6824 Email: [email protected] Website: www.internationaltextiles.ca Vancouver, May 2015
Welcome to our New Clients! Welcome to International Textiles Ltd! International Textiles Ltd. is a Canadian company with more than 60 years of experience in the textile industry; our standing within the textile community is one of excellent quality and service. We are a family business committed to maintaining strong customer relationships while providing the best fabrics at the most competitive prices. Here at International Textiles Ltd., we sell a variety of fabrics such as: cottons, flannels, batiks, fleece, home decor, faux leather, assorted notions and pre-cuts. We are excited that you are thinking of becoming one of our valued customers and we hope that the following introductory package will answer all your questions. Our sales team across Canada will also be available to answer any further questions and provide personalized suggestions and recommendations. As a family company, we understand the challenges faced by businesses like yours and we are here to inspire you by offering an incredible fabric selection and advice on upcoming trends and new arrivals that will help keep your business thriving. Since International Textiles Ltd. is a wholesale company, we sell exclusively to fabric stores and small manufactures across Canada. To open an account with us, we require an opening minimum order of $750.00 to $1,000.00 on all new accounts. This amount must be paid in full prior to shipping. Upon placing your first order, you will need to complete the following information:
• Credit Application Form (see page 5) • Credit Card Authorization (see page 8) • New Client Questionnaire (see page 10)
Once these forms are completed, we invite you to send them to us by email to: [email protected] or by fax to: 1-604-270-7598. Once our sales team receives the above-mentioned forms, our Sales Representative from your area
International Textiles Ltd © 2015
4
will contact you and arrange a meeting to discuss all our current offerings. In the meanwhile, you may also consult our current catalogues online at http://www.internationaltextiles.ca/category/catalogues/ If we can be of any further assistance to you, please contact us by phone or email and we will gladly answer your questions and concerns. We look forward to establishing a strong business relation with you and wish you all the best.
The International Textiles Ltd. Family
International Textiles Ltd © 2015
5
International Textiles Ltd. 8811 Beckwith Rd., Richmond, BC V6X 1V4 Toll Free: 1-800-801-6824 Email: [email protected] Website: www.internationaltextiles.ca Credit Application Date: _______________ Store Name: _______________________________________________________________ Name(s) of Owners: ________________________________________________________________ Provincial Tax Number: _________________________________ Billing Address: Street / Rue: __________________________________________ City / Ville: ____________________________________________ Postal Code / Code Postal:___________________ Shipping Address: Street / Rue: ________________________________________ City / Ville: __________________________________________ Postal Code / Code Postal:_____________________ Phone: (____)________________ Fax: (____)_________________ Cellular: (____)_________________ Home Address: Street / Rue: ______________________________________ City / Ville: ______________________________ Postal Code / Code Postal:___________ Home Telephone: (____)______________ Email: _________________________________________________________
International Textiles Ltd © 2015
6
CREDIT INFORMATION: Business Type (Please check one):
Corporation:
Business Partnership:
Sole Proprietor: If not a corporation, please provide name(s) of principals: ________________________________________________________________________________________________________________________________ Date Business Established: ___________________ Other Business Names: _____________________________________________________________ Name of Bank: ________________________________________________________________ Account Number: ____________________________ Bank Address: _________________________________________________ City:____________________________________________________ Postal Code: _______________ Telephone: (_____)_________________ Fax: (____)__________________ Contact Name: _________________________________________________ Line of Credit Available:
Yes:
No: If yes, amount: $___________________ COMMERCIAL REFERENCES: 1) Name: ________________________________________________ Address: ____________________________________________ Phone: (____)_________________ Fax: (____)_________________
International Textiles Ltd © 2015
7
2) Name: ________________________________________________ Address: ____________________________________________ Phone: (____)_________________ Fax: (____)_________________ 3) Name: ________________________________________________ Address: ____________________________________________ Phone: (____)_________________ Fax: (____)_________________ SIGNATURE: _______________________________________________ DATE: ________________________________ INTERNAL USE ONLY:
APPROVED NOT APPROVED LIMIT_______________ DATE_______________
International Textiles Ltd © 2015
8
International Textiles Ltd. 8811 Beckwith Rd., Richmond, BC V6X 1V4 Website: www.internationaltextiles.ca Toll Free: 1-800-801-6824 Email: [email protected] Payment by Credit Card Dear Sir/Madam, In order to facilitate easier and quicker processing of our customers’ orders, International Textiles accepts Visa or Mastercard. If you prefer to place your purchase from us on either Visa or Mastercard, we need your written authorization. To this end, we request that you complete the required information on the form below, and return it to us at your earliest convenience. As a valued customer we look forward to continuing to serve you the best to our ability. Regards, International Textiles Ltd.
International Textiles Ltd © 2015
9
CREDIT CARD PAYMENT FORM Please check:
For 1 order only
For a period of 6 months
For a period of 1 year
Until further written notice Customer Name: ______________________________ ______________________________
Invoice Number(s): _____________________________
Company Name: _______________________________
Client number: ____________________________
Credit Card Type: Visa Mastercard Credit Card Number: _______________________________
Expiration date: ______/_______
Name as it appears on Credit Card: ________________________________________________________________ Payment Amount: $____________________ Signature: X_____________________________
Date: _________/_________/_________
International Textiles Ltd © 2015
10
International Textiles Ltd. 8811 Beckwith Rd., Richmond, BC V6X 1V4 Toll Free: 1-800-801-6824 Email: [email protected] Website: www.internationaltextiles.ca New Client Questionnaire To ensure that we are providing you with the best service, please take a moment to fill out this New Client Questionnaire and include it with your first order. Type of Store:
Quilt Shop
Arts & Crafts Supply Store
Other (specify below): ____________________________
How did you hear about International Textiles?
Representative:
Friend/Acquaintance:
Online :
Sewing group:
Business group/association:
Other (specify below): ____________________________
What types/styles of fabric are you most interested in? Check all that apply.
Quilting Cotton
Fleece
Flannel
Burlap
Canvas/Knit
Traditional
Vintage-inspired
Modern/Geometrical
Abstract Prints
Blenders & Solids
Licensed characters (ex.: Disney)
Seasonal/Holidays
Home Decor
Other
International Textiles Ltd © 2015
11
What is the best way to communicate with you?
Store Telephone
Cell Phone
Fax
Online Presence (please specify username or link when applicable):
Website: ____________________________
Facebook: ____________________________
Twitter: ___________________________
Pinterest: ____________________________
Instagram: ___________________________
Other: ____________________________
Not online:
Would you like to receive our newsletters to be informed of our latest fabrics, feature in-stock items, promotions, business tips and special features?
Yes! I would love to hear from you!
Email: ________________________________________________________
No. I don’t have time for this right now.
International Textiles Ltd © 2015
12
International Textiles Ltd. 8811 Beckwith Rd., Richmond, BC V6X 1V4 Toll Free: 1-800-801-6824 Email: [email protected] Website: www.internationaltextiles.ca Supplier Information International Textiles Ltd. carries the highest quality and most popular products from the best suppliers. Please contact your sales representative, or call us at 1-800-801-6428 for more information about the availability of products.
Alpine Fabrics
Alpine Fabrics offer a variety of cottons, flannels, laminates and more made from 100% cotton. They produce a high quality fabric while maintaining an affordable price. The Alpine Fabric company also distributes Riley Blake Designs and Penny Rose Fabrics. http://www.alpinefabrics.com
B. Black & Sons
B. Black & Sons sell both domestic and imported fabrics of the highest grade. We carry a large selection of their wool fabrics perfect for quilting. http://www.bblackandsons.com/
Blank Quilting
Blank Quilting designs are intended to delight and inspire consumers who appreciate a selection of beautiful and fanciful designs, a bright and lively color palette and quality cotton fabrics that are available at a competitive price. http://www.blankquilting.com/
David Textiles
David Textiles is a textile converter and manufacturer offering a wide range of licensed and exclusive fabrics, kits, and more! They are a leader in the design and execution of fleece prints, cottons, flannels, as well as a variety of other base cloths. http://www.davidtextilesinc.com/
FabScraps
FabScraps is Africa’s largest manufacturer of scrapbooking supplies, they also carry several lines of beautiful quilting fabric, as well as appliqués and quilting stencils. Their style is distinctively vintage and shabby-chic, and feature soft and traditional hues. Their fabric is simply perfect for traditional quilters looking for a more fashion-forward look! Overall, their products, styling and quality are simply exceptional! http://www.fabscrapsusa.com/
International Textiles Ltd © 2015
13
Four Seasons
Four Seasons, a division of David Textiles, includes premium Korean printed quilter’s cotton designed to give the best quality for the best value. Four Seasons also includes the innovative Heavenly Plush™ line made of high-end quality plush. https://www.davidtextilesinc.com/1173/1173/t/Finished-Products.aspx
Elizabeth’s Studio
Elizabeth's Studio is an innovative producer of high quality cotton prints. Skillful adaptation of talented artists’ artwork into screen-printed images is at the core of the popularity of Elizabeth's prints. Some of their themes include landscapes, wildlife, pets, farm animals, sports, Native American designs and their famous "Fruit Ladies". http://www.elizabethsstudio.com/
Susybee
In partnership with The Hamil Group of NYC, Susybee fabrics for the home sewer feature cute children’s cotton prints. All their character-based fabrics are great for quilting but also for finished garments, bedding, pillows and fabric-based children’s room and nursery decor. http://susybee.com/
Marcus Fabrics
Marcus Fabrics produces textile products for quilting and crafts, with a dual emphasis on creativity and high quality. They create distinctive collections and also bring to life the creative concepts of award winning design leaders and reproduction fabric experts. http://www.marcusfabrics.com/
Quilting Treasures
Quilting Treasures designs and produces high quality fabrics and offer the latest trends in both pattern and color as well as a wide variety of fabric designs to satisfy everyone’s creative needs. QT Basics also offers a huge assortment of blenders and basics. http://www.quiltingtreasures.com/
VIP by Cranston
The V.I.P brand is comprised of licensed and non-licensed designs that satisfy the needs of today’s craft, apparel, quilt and home decor sewer. http://www.vipfabrics.com/
Rockland Industries is the world's largest manufacturer of drapery and blackout linings and a leading supplier of tickings, muslins, and craft fabrics. http://www.roc-lon.com/
International Textiles Ltd © 2015
14
Rockland Industries
Riley Blake
Riley Blake Designs recognizes the need for exciting new prints and offers a more sophisticated style for fashion-forward sewists. Inspired by local and international artists, they design fabric lines with vintage sensibilities and modern attitude. Riley Blake Designs colorful fabrics include cottons, flannels, sparkle cottons, organic cotton, knits, dreamy, and laminates in a range of designer and basic prints. https://www.rileyblakedesigns.com/
Springs Creative
Springs Creative Products Group seeks to offer what’s next now in the world of fabric, crafts, and finished products. They hold creative licenses for a list of world-class brands, as well as develop and manage their own. http://www.springscreative.com/
Studioe
Studio e Fabrics is a modern, fresh and on trend fabric line for independent quilt shops. http://www.studioefabrics.com/
Bloom Creek
Vicki Bellino, the quilter behind Bloom Creek, designs exciting quilt patterns made to use with various pre-cuts as well as Block-Of-The-Month programs. http://bloomcreek.com/
Nancy Rink
Nancy Rink Designs features some of the best quilt patterns and Block-of-the-Month program by award-winning quilter Nancy Rink. Her patterns feature a vintage look. http://www.nancyrinkdesigns.com/
Penny Rose
Penny Rose Fabrics is a sister company of Riley Blake Designs and offers the same excellent quality of fabric, with designs uniquely vintage. http://www.pennyrosefabrics.com/
International Textiles Ltd © 2015
15
International Textiles Ltd. 8811 Beckwith Rd., Richmond, BC V6X 1V4 Toll Free: 1-800-801-6824 Email: [email protected] Website: www.internationaltextiles.ca
Sales Representatives Our friendly team of sales representatives from all across Canada will be happy to assist you with your orders, inform you of our latest products and guide your purchasing experience. British Columbia Peter Daoussis Cell: 1 (778) 889-7015 [email protected] (Vancouver Island, Lower Mainland, Northwest & Interior BC) Carol Wammes Tel: 1 (403) 247-4054 Cell: 1 (519) 525-9608 Fax: 1 (403) 247-4604 [email protected] (Northeast BC)
Alberta & Saskatchewan Carol Wammes Tel: 1 (403) 247-4054 Cell: 1 (519) 525-9608 Fax: 1 (403) 247-4604 [email protected] (All regions)
Manitoba Wayne Blahut Tel: 1 (204) 222-2801 [email protected] (All regions)
International Textiles Ltd © 2015
16
Ontario Wayne Blahut Tel: 1 (204) 222-2801 [email protected] (Northern Ontario) Betty Gormick Cell: 1 (416) 802-3102 [email protected] (Eastern Ontario, Toronto, Niagara Peninsula, Western Ontario, SW Ontario)
Quebec Barbara Esposito Cell: 1 (514) 865-5145 [email protected] (Québec, Ottawa, Carleton, Montréal, Laval, Laurentides, Lanaudière, Outaouais, Abitibi-Témiscamingue, Montérégie, Cantons-de-l'Est, Drumondville) Clodine La Rochelle Cell: 1 (514) 513-2510 [email protected] (Maurice, Québec, Charlevoix, Saguenay, Lac-St-Jean, Centre du Québec (except Drummondville), Chaudières-Appalaches, Bas St-Laurent, and Gaspésie)
Newfoundland Dave Clark Tel: 1 (709) 673-3426 Cell: 1 (709) 673-7434 (All regions)
Maritimes Betty Gormick Cell: 1 (416) 802-3102 [email protected] (All regions)
International Textiles Ltd © 2015
17
International Textiles Ltd. 8811 Beckwith Rd., Richmond, BC V6X 1V4 Toll Free: 1-800-801-6824 Email: [email protected] Website: www.internationaltextiles.ca
Customer Service Our dedicated customer service team will be happy to answer your inquiries, take your orders and keep you updated on the status of your order. You can reach them at the following coordinates: Email: [email protected] Monday to Friday, 8:30am to 4:30am (Pacific Time) Toll Free: 1-800-801-6824 Tel.: 1-604-270-7593
International Textiles Ltd © 2015
18
International Textiles Ltd. 8811 Beckwith Rd., Richmond, BC V6X 1V4 Toll Free: 1-800-801-6824 Email: [email protected] Website: www.internationaltextiles.ca
ORDER FORM Ship to: Billing:
Name: ______________________________ Credit Card
Address: ______________________________ Check
______________________________ Other
Tel.: (_____)_________-______________ (specify: ____________)
Contact: ______________________________
Supplier Group Name Pattern # Color Order QTY
Signature: X_____________________________
Date: _________/_________/_________
To place your order, please send this form to International Textiles Ltd. Fax: (604) 270-‐7598 or email: [email protected]
International Textiles Ltd © 2015
19