welcome to franking sense

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Nationwide Franking Sense Limited Nationwide House Moss Bank Way Bolton BL1 8NP Reg. 2683269 WELCOME TO INDEPENDENT MANAGED SERVICE PROVIDER MAIL ROOM EQUIPMENT PRINT/COPY EQUIPMENT DOCUMENT PROCESSING

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Page 1: Welcome to Franking Sense

Nationwide Franking Sense Limited Nationwide House Moss Bank Way Bolton BL1 8NP Reg. 2683269

WELCOME TO

INDEPENDENT MANAGED SERVICE PROVIDER

MAIL ROOM EQUIPMENT

PRINT/COPY EQUIPMENT

DOCUMENT PROCESSING

Page 2: Welcome to Franking Sense

Nationwide Franking Sense Limited Nationwide House Moss Bank Way Bolton BL1 8NP Reg. 2683269

WELCOME TO FRANKING SENSE

Mailroom consultancy has been the foundation of our marketing activity for over 20 years: it enables us to offer both government and private businesses the benefit of our unique position in the mailroom arena as an independent supplier. We are therefore able make un-biased recommendations that most closely match the customer application. This benefits clients by enabling them to choose from our cross-manufacturer, best in class products, that are the most efficient and cost-effective solutions available in the market. NFS leverages good relationships with all relevant Tier 1 suppliers.

WHY CHOOSE FRANKING SENSE? Cutting-edge technology We partner with and test all the very latest print and mail room products on the

market to create a hybrid range of quality products. Financial strength With increased revenues year on year for 24 years, we have created a financially

stable family company you can rely on. Independent advice We are always able to offer completely impartial advice on the best solution

available for your specific needs. Traditional values Quite simply, we believe in providing the best possible, long term, open, ethical

and sustainable service to each and every one of our customers, all from under one roof. A business you can rely on over the long term.

Value Services One of our group companies is Nationwide Capital Finance Limited (NCF). NCF and its revenues are used exclusively to support its sister company NFS. This exclusivity allows a dedicated underwriting team to produce innovative financial products and solutions that enable our customers to acquire the technology they need today on fixed terms that suit their future budgets. This offer comes from people who not only understand the technology finance market but also take time to understand its customer’s objectives.

Page 3: Welcome to Franking Sense

Nationwide Franking Sense Limited Nationwide House Moss Bank Way Bolton BL1 8NP Reg. 2683269

OUR MANAGED SOLUTION SUITE

PRINT PROCESS POST

Franking Sense provides a full managed solution service for the entire ‘life cycle of your documents.’ From data capture to intelligent digital printing solutions to postal efficiencies, our technology suite includes:

PRINT Print/Copy Suite Our Print/Copy Suite comprises the very latest Multi-Function Printers, desk-top printers and copiers, all with full service back-up. We also offer tiered-billing so you only pay for the % of toner you use. Creating quality physical and digital documents. On average we save our customers 25% on their print & copy costs

PROCESS

Document Processing Suite Software driving hardware is the key to document efficiency and our tool kit of Document Processing technology contains everything you need to make your documents intelligent, compliant and accessible.

POST

Mailroom Suite Our Mailroom Solutions Suite includes the very latest Mailmark™ franking machines, folder inserters, postal x-ray machines, incoming mail scanners, letter openers, shredders, address printers and data capture scanners.

Page 4: Welcome to Franking Sense

Nationwide Franking Sense Limited Nationwide House Moss Bank Way Bolton BL1 8NP Reg. 2683269

SERVICE & SUPPORT Make your decision with peace of mind knowing you are taken care of by our Service Team.

We have resisted the temptation to transition to a back to base service offer. We believe our frontline technicians are vital to developing sustainable relationships. Other service offers may be more economical for the supplier but as part of our traditional values ethos, we are convinced that, whilst some customers may not need us every day, when you do need us you have the comfort that a trained engineer will visit in a timely manner and will help you get your company’s documents moving again as quickly as possible. Our Service & Maintenance Packages include;

Nationwide on site field-based support teams. Out of hours support on a contracted basis Annual inspections to comply with Royal Mail guidelines Below 6 hour response time. Dedicated telephone support. Preventative maintenance. 3rd party contracts on other products available on request Capability to operate in restricted environments (MOD, NHS, Public Sector, Corporate, Enterprise)

Fully Guaranteed All products supplied by NFS come with a 12 month warranty. This warranty protects any NFS-supplied product against failure or defect for the first 12 months from the installation date. If a product does not work to specification or develops a fault that cannot be repaired then it is replaced under the terms of this warranty. NFS will replace any hardware that does not work to specification or develops any un-repairable faults during the contract term (to include: 3 faults caused by the same component or sub-assembly; or any 5 faults on a Franking Machine). One call to our UK-based offices gives you access to expert independent product and solutions advice, after-sales service support, finance and consumables. No expensive calls to scripted overseas call handling centres, just prompt, courteous and knowledgeable support from a member of our experienced and friendly team. Figures shown represent standard response times against standard 8hr SLA. 1st Jan. to 31st Dec. 2014

Page 5: Welcome to Franking Sense

Nationwide Franking Sense Limited Nationwide House Moss Bank Way Bolton BL1 8NP Reg. 2683269

NATIONWIDE CAPITAL FINANCE Nationwide House, Moss Bank Way, Bolton, BL1 8NP 01204 303 303 Reg. No. 02794899

All our products are funded through our sister company Nationwide Capital Finance Limited (NCF). NCF was established to help our clients to obtain the best possible terms and equipment specifications to meet their requirements. The company and its assets are used exclusively by Franking Sense® which helps create an in-depth knowledge of our market allowing us to build unique financial products for the aid of both our supplier and end users.

This financial strength, combined with our focused underwriting team, can use its historic knowledge of risk versus residual asset values to deliver results in sometimes challenging environments and areas in which traditional 3rd party finance providers would have a reduced appetite. NCF offers flexible, well-funded expert advice to our sales teams on the most efficient route to acquire leased goods or prepare a unique financial package to meet the needs of our clients. Our portfolio covers the whole business spectrum from FTSE100 clients, SME businesses, charities through to micro businesses.

Page 6: Welcome to Franking Sense

Nationwide Franking Sense Limited Nationwide House Moss Bank Way Bolton BL1 8NP Reg. 2683269

ACCREDITATIONS

For your reference we currently hold national accreditations and agreements that demonstrate our ability to deliver technology solutions and would be happy for you to obtain any relevant references. We operate at all levels of the business spectrum from micro business to SMB, Public Sector and MOD through to Corporate & Enterprise. Each installation is treated with the same care and attention and we can offer you many reference points for your consideration to independently verify our capabilities and areas of expertise. Our installations cover the whole of the UK including the Republic of Ireland.

ISO9001, ISO14001, ISO27001;

Crown Commercial Postal Goods and Services Supplier (OJEU: 2014/S 139-249892);

APUC National Franking machine Contract (OJEU: 2012/S 37-059799);

OJEU: 2012/s 44-071287 Public Sector Schools leasing Framework;

National 5-year sole-supplier agreement with Capita & Serco ;

Sole-supplier to all 86 UK & ROI Unite the Union locations;

Ricoh Gold Customer Service Certified Partner;

National contract to supply all UK Weightmans Solicitors Offices, Berrymans (BLM), Manchester Law Society, Manchester City F.C, Keoghs Solicitors, Bentley Motors, Bet365, Café Nero, 2 Sisters Food Group, Unilever, MoD, National Rail, England Squash, Baxi and Bolton School to name a few;

Club partner of Bolton Wanderers Football Club – South Stand & training wear sponsor.

ISO 9001, 14001, 27001 accredited Ricoh Gold Customer Service Certified Partner

CURRENT RELATIONSHIPS & FRAMEWORKS

Page 8: Welcome to Franking Sense

Nationwide Franking Sense Limited Nationwide House Moss Bank Way Bolton BL1 8NP Reg. 2683269

KEY CONTACTS

CONTACT POSITION PHONE NUMBER JULIAN GILBERT MANAGING DIRECTOR 01204 303015 DANIEL GILBERT OPERATIONS DIRECTOR 01204 303015 TONY WALSH CORPORATE ACCOUNT DIRECTOR 07872 964428 SHARON EDDLESTON SALES MANAGER 07834 030328 DIANE GALLAGHER FINANCIAL CONTROLLER 01204 303015 JIM BOLAN SERVICE MANAGER 07860 269615 PETER WITTS MARKETING MANAGER 07860 270524 JANE GIBBONS ADMINISTRATION MANAGER 01204 303015 GENERAL HEAD OFFICE 01204 303015