welcome to great ideas in assisted living!

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5/15/2015 1 Welcome to Great Ideas in Assisted Living! Panel Presentation Our Distinguished Member Panel Merri Buckstone Director of Housing, Jewish Home Lifecare Thomas Lyons Executive Director, The Glen at Hiland Meadows Daneane Nucci Manager, Dining Service, The Village at Unity Jeffrey Sweeney Director, Assisted Living & Memory Care, Rochester Regional Health System Lynn Young Executive Director, Marjorie Doyle Rockwell Center Courtney McGinness V.P. of Community Outreach, Episcopal SeniorLife Communities Janet Wixom Executive Director, Brentland Woods and Rockwood Center, Episcopal SeniorLife Communities

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Page 1: Welcome to Great Ideas in Assisted Living!

5/15/2015

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Welcome to Great Ideas in Assisted Living! 

Panel Presentation

Our Distinguished Member PanelMerri Buckstone

Director of Housing, Jewish Home Lifecare

Thomas LyonsExecutive Director, The Glen at Hiland Meadows

Daneane NucciManager, Dining Service, The Village at Unity

Jeffrey SweeneyDirector, Assisted Living & Memory Care, Rochester Regional Health System

Lynn YoungExecutive Director, Marjorie Doyle Rockwell Center

Courtney McGinnessV.P. of Community Outreach, Episcopal SeniorLife Communities

Janet WixomExecutive Director, Brentland Woods and Rockwood Center, Episcopal SeniorLife Communities

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Wellness at The Glen

EmpowerU Program 

Campus Wellness

Wellness – Six Dimensions

Physical

Occupational

Spiritual

Social

Intellectual

Emotional

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What is EmpowerU?• More than an exercise program• Pre and Post testing• Fitness assessment run by trained professionals • Take home report of fitness assessment results• One‐on‐One interview with Wellness Director to review fitness assessment results

• Recommendations on fitness plan• 12 Nutrition seminars led by Registered Dietitian • Reassessment after 12 weeks to document progress

Results and Transition to Enriched Housing

• First 12 week Program in ILU was big success

• All participants experience improved scores in balance, strength, mobility and cardio‐vascular endurance.

• Began to develop modified program for Enriched Housing

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Resident Smith

In a 12 week period• Increased Chair Stand by 5

• Increased Arm Curls by 8

• Increase in the  2 Minute Step Test by 10 steps

• Increased flexibility by 4 inches, can now touch her toes

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Future of The Wellness Program at The Glen

• Increase Independent and Assisted Living class sizes by holding healthy luncheons, exercise and cooking demos and special wellness events

• 20 minute workout classes for staff to get them more involved in the wellness initiative

• Farmers Market on site every Thursday • Basketball hoops to encourage more team, healthy initiatives for the staff

• Include and encourage staff to participate in monthly Nutrition Lectures

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Daneane Nucci – Manager of Dining Services for The Village at Unity

[email protected]

40 Apartments Licensed‐ Assisted Living Residence20 Apartments Licensed‐ Special Needs Assisted Living Residence

272 Independent Living Apartments

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• East End Restaurant

• West Village Dining Room

• Crossroads Café

• Hamlet Dining Room

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Current Dining Options –Assisted Living

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Assisted Living and Menu Variety

Resident feedback at monthly Resident Council meetings

Addition of new items

Seasonal items

Full menu available

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Make it special!

Theme days• Holi• UglySweaterDay

• PajamaDay

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Make it special!

“Wine”

with

meals

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Make it special!

“Wine”

with

meals

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Make it special!

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Make it special!

Demonstrative Cooking

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Make it special!

Demonstrative Cooking

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Make it special!

Red Plate

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Make it special!

Red Plate available at:http://www.amazon.com/Waechtersbach‐Plate‐Special‐Today‐

Cherry/dp/B0001XR2F2

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Make it special!

PizzaParties

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The most important thing…

Know them!

Love them!

Laugh with them!

Make a difference!

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Jeff Sweeney, Director, Assisted Living & Memory [email protected]

40 Apartments Licensed‐ Assisted Living Residence20 Apartments Licensed‐ Special Needs Assisted Living Residence

In addition we have 272 Independent Living Apartments on our campus

Creating a Personalized Medication Assistance Process

Focus on a Person Centered Approach

Elimination of the medication cart for delivery of medications (medication carts only used for storage)

Staff would go to where the Resident is

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So how do we put all this into action?

Personalized Medication Carry Box

SpiderwireMedium 2‐Pack Utility Box  $7.29 

Features of the Medication Carry Box

18 compartments per box

Compartment sizes can be adjusted

Each compartment is labeled with the Resident’s name

When box is closed and latched medications stay put

Medication Carry Box goes in the MAR Binder

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We have a personalized Medication Carry Box, now what? 

Create staff buy in

Identified & educated staff champions

Discussed in Resident Council our “Great Idea”

Trialed our new process

Once successful implement community wide

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Keep in mind…

Western Regional Office approves of our personalized process, check with your Regional Office before implementing

Ensure medication assistance policies reflect use of the Medication Carry Box

Periodically check to ensure box is clean and compartments are intact

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The most important thing…

Know them!

Love them!

Laugh with them!

Make a difference!

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Life Enrichment ProgramMarjorie Doyle Rockwell Center

Introduction

Overview of MDRC and MDRC Development

Connections to “best practice” and evidence based interventions

Launch of Life Enrichment Program ‐ created by Gemini Consulting, Inc. (Erin Bonitto)

Life Enrichment ProgramMarjorie Doyle Rockwell Center

Life Enrichment Components Embraced as Culture Change Initiative:

Lounge Program

Connection Centers

Buddies Forever Communication Standards

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Life Enrichment ProgramMarjorie Doyle Rockwell Center

Buddies Forever Communication Standards

Basics standards to be used during any interaction with a resident (see handout)

Integration of in‐depth, hands on COACHING

Application of skills to all “real world” work 

Life Enrichment ProgramMarjorie Doyle Rockwell Center

Example………The “Standard Introduction”1. Approach slow, Get Low, Make Eye Contact and Offer a 

sign of “Hello”

2. Acknowledge the Resident’s name… “you must be ________” 

3. “My name is ________ and give a concrete statement of who you are or a gracious reminder re: how you are connected

4. Simple Statement about the very next thing that’s going to happen.

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Life Enrichment ProgramMarjorie Doyle Rockwell Center

Benefits Interdisciplinary!

Strengthened relationships ‐ staff to resident, resident to resident

Expanded staff knowledge of the resident; enhanced “person‐centered” care

Staff retention

Recognition by DOH and success during surveys

Embraced as standard approach to care – staff helping others to succeed during resident interactions

www.episcopalseniorlife.org

Episcopal SeniorLifeCommunities in

Rochester, NY

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www.episcopalseniorlife.org

ESLC’s Henrietta Campus

The Link Between Brentland Woods and Rockwood Center

www.episcopalseniorlife.org

ESLC’s Henrietta Campus

Brentland Woods

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www.episcopalseniorlife.org

• Market Rate • Henrietta, NY • Opened 1999 • 51 one/two bedroom units• Amenities:

• 24-hour Nursing/ Aide Service• Large Congregate Dining Room• Daily Recreation Programs• Scheduled Wellness Activities• Transportation by Appointment• Housekeeping• Laundry Services

Brentland WoodsACF/Enriched Housing Program

www.episcopalseniorlife.org

ESLC’s Henrietta Campus

Rockwood Center

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www.episcopalseniorlife.org

Rockwood Center

• Adjacent to Brentland Woods• Opened 2013 • 40 one/two bedroom units • Amenities:

• Community Room with Kitchen• Walking Path• Personal Emergency Response• Exercise Room• Library • Meeting Room

Subsidized Housing Program

www.episcopalseniorlife.org

Neighborhood Program

Health and wellness programs for residents and community members

• Program Offerings:– Zumba

– Yoga

– Tai Chi

– Balance Programs

– Walking Club

– Health Education Classes

– Nutritious Cooking Classes

– Social Activities

– Transportation

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www.episcopalseniorlife.org

Innovation in Senior Housing

“Create an integrated neighborhood campus where seniors with various needs and interests can share strengths to build a community.”

www.episcopalseniorlife.org

BW24 Hour Staffing 

Transportation

Dining  

Case Management & Nursing Consultation 

RCSpace

Volunteerism

NPVisibility 

Community Engagement

Health & Wellness Program

Sharing Strengths to Build aCommunity.

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www.episcopalseniorlife.org

Benefits

• Inspire Volunteerism

• Broaden Program Offerings

• Increase or Maintain Independence

• Build Multi-Generational Relationships

• Offer Support Systems

• Teach Preventative Health and Wellness

• Widen Community Involvement and Cultural & Socio-Economic Diversity

www.episcopalseniorlife.org

Any Questions?

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What great ideas do you have?

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B Be sure to introduce yourself – or offer a gracious reminder – everytime! U Use endorphin boosts D Down below eye level D Describe what is going to happen next I Include everyone – use resident to resident introductions E Establish eye contact first S Simple Statements

F Facial expressions that SPARKLE O Offer as genuine apology R Remember to speak slow and low – no up-talking! E Encouraging gestures and gentle body language V Verify mood & validate emotional energy E Engage with non-verbal skill R Remember to offer a handshake, hug or kiss – to close every interaction

2014 Gemini Consulting, Inc. ©

Buddies Forever Standards for Dementia

Communication

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