Welcome to HPA 332Health Systems Management!

Learning Goals

• Understand management as a balancing act

• Show some key competencies

– Delegating -- TQI

– Managing time -- Managing change

• Speak clearly in front of audiences

• Be a good team member

Overarching Framework

Competing Values: Managing organizations (and your life) is a balancing act

Readiness Assessment Test (RAT)

• Steps 1 and 2: Learning, assessment, and learning

• Multiple choice test

• Take individually

• Test with the rest of your team

• File appeals

Classes

• Steps 3 and 4: Analysis and practice

• Analyses, exercises, presentations, discussions

• Building understanding through practice

Integration

• Step 5: Application

• Case available in advance

• Each team gets one question that day

• 40 minutes to answer

• Then present, discuss

Panel Discussion

• More application

• Health care executives

• Students ask questions

• Further application of concepts in that model

Semester Plan

• 1 warm-up module (ungraded)

• 3 graded modules

• Final synthesis, including role play

Teams

Why?

• Active learning

• Social engagement

• Employers want

How?

• Diverse groups

• Permanent

• All in-class

• Peer evaluation