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Welcome to Integrated Behavioral Health in Integrated Behavioral Health in Primary Care Settings Primary Care Settings Presented by Peter Van Houten MD, Medical Director Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral Health Michael Johnson PhD, LCSW, Behavioral Health Director Director The presentation will begin shortly. This webinar will be recorded and used for future presentations. Funds for this webinar were provided by the U.S. Department of Health and Human Services (HHS), Health Resources and Services Administration (HRSA) with the American Recovery and Reinvestment Act (ARRA) funding for the Retention and Evaluation Activities (REA) Initiative . This webinar is offered by San Francisco Community Clinic Consortium and the California Statewide AHEC program in partnership with the Office of Statewide Health Planning and Development (OSHPD), designated as the California Primary Care Office (PCO).

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Page 1: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

Welcome to Welcome to Integrated Behavioral Health in Primary Care SettingsIntegrated Behavioral Health in Primary Care SettingsPresented by Peter Van Houten MD, Medical DirectorPresented by Peter Van Houten MD, Medical DirectorMichael Johnson PhD, LCSW, Behavioral Health DirectorMichael Johnson PhD, LCSW, Behavioral Health Director

The presentation will begin shortly.This webinar will be recorded and used for future presentations.

Funds for this webinar were provided by the U.S. Department of Health and Human Services (HHS), Health Resources and Services Administration (HRSA) with the American Recovery

and Reinvestment Act (ARRA) funding for the Retention and Evaluation Activities (REA) Initiative.

This webinar is offered by San Francisco Community Clinic Consortium and the California Statewide AHEC program in partnership with the Office of Statewide Health Planning and

Development (OSHPD), designated as the California Primary Care Office (PCO).

Page 2: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

WELCOME EVERYONE!Thank you for joining us today

Page 3: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

Raising your hand to ask a question

Page 4: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

Sending Notes

Page 5: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

Muting your phone

Page 6: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

Peter Van Houten MD, Medical DirectorMichael Johnson PhD, LCSW, Behavioral

Health Director

Sierra Family Medical ClinicNevada City, CA(530) 292-3478

www.sierraclinic.org

Page 7: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

YOUR PRESENTERSYOUR PRESENTERS

PeterPeter MichaelMichael

Page 8: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

WHAT IS INTEGRATED CARE?WHAT IS INTEGRATED CARE?

The systemic coordination of physical and behavioral care.

It allows patients to feel that for almost any problem, they have come to the right place.

It creates a holistic and seamless approach as opposed to a fragmented system with obstacles and barriers to care.

Page 9: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

WHAT IS INTEGRATED CARE?WHAT IS INTEGRATED CARE?

A model of the “medical home”

Represents a “partnership” approach to primary care

Represents a shared learning approach for all involved

IBHP: “Integrated Behavioral Health Project” is an excellent resource (www.ibhp.org)

Page 10: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

Sierra Family Medical ClinicSierra Family Medical Clinic

It’s very rural

Page 11: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

WHY INTEGRATE BEHAVIORAL HEALTH AND PRIMARY WHY INTEGRATE BEHAVIORAL HEALTH AND PRIMARY CARE?CARE?Surgeon General’s “Report on Mental

Health” (1999) – acknowledged the role of primary care in the provision of mental health care

President’s “New Freedom Commission on Mental Health” (2003) promoted

integration

Secretary’s “National Advisory Committee on Rural and Human Services” (2004) called for integration

Page 12: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

WHY INTEGRATE BEHAVIORAL HEALTH AND PRIMARY WHY INTEGRATE BEHAVIORAL HEALTH AND PRIMARY CARE?CARE?

“Institute of Medicine” (2005) called for integration

The “Health Resources Services Administration” (HRSA) designated the integration of behavioral health as a desired service to be provided by Federally Qualified Health Centers (FQHC’s) (2004 and 2006)

Page 13: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

BOTH EXPERIENCE AND RESEARCH ILLUSTRATEBOTH EXPERIENCE AND RESEARCH ILLUSTRATEApproximately 70% of all visits in

primary care involve psychosocial factors. (Gater, et al, 1991)

Primary care providers are the de facto mental health and addiction disorder providers for over 70% of the population. (Kessler, et al, 1994)

Close to 80% of patients with depression go to their primary care physician first.

Page 14: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

BOTH EXPERIENCE AND RESEARCH ILLUSTRATEBOTH EXPERIENCE AND RESEARCH ILLUSTRATEAn increasing number of primary care

providers have become experienced and skilled in the use of psychotropics

67% of psychoactive agents are prescribed by PCP

80% of antidepressants are prescribed by PCP

92% of all elderly patients receive mental health care from their PCP (Kirk Strosahl, Mountain view Consulting, 2003)

Page 15: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

BOTH EXPERIENCE AND RESEARCH ILLUSTRATEBOTH EXPERIENCE AND RESEARCH ILLUSTRATE

Emotional disorders are factors in poor health, compliance, and levels of health care literacy.

Examples are many: DM (Stress, Depression), Respiratory (Anxiety), Cardio (Anxiety, Depression), CA (Depression, Anxiety), Kidney Disorders (OBS, Depression), Hepatic (OBS, Depression)

Page 16: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

BOTH EXPERIENCE AND RESEARCH ILLUSTRATEBOTH EXPERIENCE AND RESEARCH ILLUSTRATE

Primary care has become the first line of treatment for mental disorders.

Integrated settings reduce the stigma of seeking mental health care.

A review of the expected changes in DSM show a shift to the Behavioral/Comorbid physical aspects of diagnosis.

Page 17: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

BOTH EXPERIENCE AND RESEARCH ILLUSTRATEBOTH EXPERIENCE AND RESEARCH ILLUSTRATEMortality averages, for both SMI and SPMI

patients are 25 years earlier than the general population.

60% of premature death in schizophrenic individuals is due to cardiovascular, pulmonary and infectious disease.

Psychosocial distress corresponds with morbidity and mortality risk.

The medical community is becoming more accepting of integrated care.

Page 18: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

BOTH EXPERIENCE AND RESEARCH ILLUSTRATE BOTH EXPERIENCE AND RESEARCH ILLUSTRATE Depending upon the county: ¼ to ¾ of

previous community mental health clients in California are now seen in primary care where their service needs are addressed.

Contracts and MOU examples are in IBHP data.

In a few frontier counties this figure is much higher (Integrated Tele-Psychiatry and Tele-Behavioral Health fill the gap)

Page 19: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

WHERE DOES IBH “FIT” INTO THE SYSTEM OF WHERE DOES IBH “FIT” INTO THE SYSTEM OF CARE ?CARE ?

Behavioral health is a basic component of general health care

Seamless access to BH services

The BH Practioner is a member of the primary care team

Page 20: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

CONTINUUM OF INTEGRATIONCONTINUUM OF INTEGRATION

Model Attributes

Separate space & model

1 – 1 referral relationship

Co-location

Collaborative care

Fully integrated

Traditional BH model

Some exchange

On site, separate team

Shared cases

PC team member

Desirability

---

+

++

+++

++++

Page 21: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

INTEGRATED BEHAVIORAL HEALTH MISSIONINTEGRATED BEHAVIORAL HEALTH MISSIONProvide access to behavioral health services

and improve the physical and emotional well-being of our patients.

Improve/manage the behavioral health of the population through the integration of behavioral health care services into the daily provision of primary care.

Use prevention and wellness strategies to prevent the onset of a mental disorder or prevent recurrence.

Page 22: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

INTEGRATED BEHAVIORAL HEALTH MISSIONINTEGRATED BEHAVIORAL HEALTH MISSION

Simultaneous focus on health and behavioral health issues

Improve adherence and compliance and build upon primary care team interventions

Example: diabetes care

Support self management and health care literacy

Page 23: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

CSRHA Rural Champions 2009CSRHA Rural Champions 2009

Page 24: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

HOW DOES IT WORK?HOW DOES IT WORK?Close proximity of the teamEncounters are vulnerable to interruption

and are typically 15-30 min in lengthA schedule is no longer a schedule and the

average patient load per day is 9-12 (goal is 10)

Treatment encompasses behavioral aspects of healthcare: chronic physical and mental illness, pain management, and substance abuse

Page 25: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

HOW DOES IT WORK?HOW DOES IT WORK?Behavioral interventions support

medical interventions within the behaviorist's scope of practice.

Interventions reflect an understanding of the mind-body components of disease: DM, pulmonary, cardiac, endocrine, CA, orthopedic, pediatric, geriatric, physical and psychological trauma, organic disorders of the brain, pain management, care-giver stress, grief and loss, the loss of primary functioning associated with chronic illness, and all aspects of chemical dependency and recovery.

Page 26: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

HOW DOES IT WORK?HOW DOES IT WORK?

The clinician/behaviorist must understand (within scope of practice) psychopharmacology and pharmacology associated with pain management.

Understand and apply all DSM disorders for all ages and make immediate and secondary Dx.

Make on-going risk assessments Crisis intervention

Page 27: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

HOW DOES IT WORK?HOW DOES IT WORK?

Interventions include, but are not limited to: •CBT•DBT•Narrative•Imagery•Stress reduction•EMDR•Mind-body interventions•Psycho-education•Solution focused•Developmental•Acceptance•And most important, compassion.

Page 28: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

HOW DOES IT WORK? “THE WARM HAND OFF”HOW DOES IT WORK? “THE WARM HAND OFF”

What is a “warm hand off”?

Benefits from the PCP perspective.

80% return rate as opposed to 40% from a traditional “cold hand off”.

Same-day visits and reimbursement.

Page 29: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

THE “WARM HAND OFF”THE “WARM HAND OFF”Benefits from the BH perspectiveExam room behaviors: intense, open,

honest, more informationDescriptive and honest language with a

motivational perspective helps connect and avoid labels

Perspective and flexibility: return is the goal

Page 30: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

THE “WARM HAND OFF”THE “WARM HAND OFF”Basic components:

Provider preps and introduces the patient to the concept and goals

Excuses self to get the behaviorist and leaves patient with a questionnaire (screen) if necessary.

Provider returns and introduces the behaviorist and reviews screens

Transparency and collaboration

Page 31: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

THE “WARM HAND OFF”THE “WARM HAND OFF”Basic components: screens utilized

“Mini” general screen for depression, anxiety, alcohol use, social anxiety and panic disorders.

“PCQ9” for depression (score can be tracked)

“MDQ” for bipolar disorders

“Epworth” sleep screen

Drug and alcohol screens

Page 32: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

THE “WARM HAND OFF”THE “WARM HAND OFF”Behaviorist and patient discuss screen

results, reason patient is here and the behavioral options available.

Language and descriptors are very important at this point. Try not to repeat what has been stated before.

Language examples.

Provider returns to collaborate and all discuss treatment plan.

Page 33: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

EXAMPLES OF A “WARM HAND OFF”EXAMPLES OF A “WARM HAND OFF”

We have produced a DVD that depicts a dozen scenarios.

www.youtube.com/user/sierrafamilymedical/feed

Examples include:Diabetes, Post MI, insomnia, smoking

cessation, obesity, depression, anxiety, bipolar, grief, chronic pain, and substance abuse.

Page 34: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

LESSONS LEARNEDLESSONS LEARNEDAddress political/organizational issuesHave strategic visionLink with other community servicesAddress any philosophical resistanceTrain and mentor new providersFinancing strategies that will sustain

budget stabilityBusiness modelFunding sources

Page 35: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

LESSONS LEARNEDLESSONS LEARNED

Create administrative infrastructure that includes IBH (examples)

Identify and address training needs

Use measurement and performance indicators

Be a key player in any county integration/collaboration efforts

Page 36: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

CONCLUSIONCONCLUSIONOther possibilities:

Dental referrals and our experience

Tele-behavioral health hand offs and our experience

More than 2 providers and specialties in a hand off

Page 37: Welcome to Integrated Behavioral Health in Primary Care Settings Presented by Peter Van Houten MD, Medical Director Michael Johnson PhD, LCSW, Behavioral

Sierra Family Medical Clinic15301 Tyler Foote Rd.

Nevada City, CA 95959 (530) 292-3478

www.sierraclinic.orgPeter Van Houten, MD [email protected]

Michael Johnson, PhD, [email protected] Barnhart, COO, [email protected]