Welcome to UEL Library Feb2012

BooksElectronic BooksOnline journalsStudy spacesSilent and group study spacesHelpful StaffChat serviceHelp desksOne to one support

Can l use all the Libraries? UEL has 3 Library and

Learning Centres Docklands Stratford Duncan House

Students and staff can use any of the Libraries to borrow and return items.

Resources are available in a variety of format – Print and e-books, Print and electronic

journals.

What do l need to get into the Library?

Your UEL ID card is also your Library card

You need your ID card: To enter any of our libraries To borrow books To print

It will cost £10 to replace a lost ID card

Look after your ID card

Do not let anyone use it

You are responsible for everything taken out on your card

Layout of the LibrariesThe three Libraries are different from one

another. The most important thing is that

there are staff to help you when you come to the Library.

Docklands Library – On two floors Stratford Library – On one floor Duncan HSE Library – On one

floor

Opening Hours The library is open 24 hours

7 days a week during term time

Monday to Friday staffed

9am to 9pm

Saturday and Sunday staffed

10am to 5pm. Self Service is available 24 hours

How many items can l borrow?

Staff and students can borrow up to 15 items. These can be books and audio visual materials

Print journal articles can only be read in the Library and can be photocopied

There are reference resources like dictionaries to be read in the Library

Our vast and increasing digital library is available on and off campus.

How long can l keep a book for?

Books can be borrowed for:

4 weeks One week Short loans Students with known disability

can keep books longer –

If items are returned late, you will pay the following fines:4 week Loan - 10p per day - One week Loan - 30p per day - Short/24 Hour Loan - 50p per hr/part hour -

You cannot borrow if your fines get up to £25 .

Fines can be paid in a number of ways: Via Chip and Pin at the Counter Via cash payment at the Counter Via Telephone payment when off campus Via self service fine payment machine on Campus, using coins

What happens if l return items late?

How can l avoid paying Fines?

The Library will automatically renew your books just before the due date. Email will be sent to tell you.

Books will not be renewed automatically:

If the item has been reserved by another user.

In that case, you need to bring the books back

Check if your items have been renewed as follows:

By signing in to the Library Search

How do l find books or articles on my reading list?

Using the Library Search, you can search for : books, DVDs, and e-

books Reserve books Search for Journal

articles Request Interlibrary

Loans Locate items on the

shelf Search for digitised

resources

Library Search

Log to check your account, to reserve or make Interlibrary Loans

Search by title, author or keyword

To find databases for your subject area, click on Subject Support

To chat online to a librarian, click on ‘Ask a Librarian’

For online library skills training including referencing, click on

Info Skills

Self service – saving time

Self service machine enables you to:

Borrow, return and renew books/DVDs.

Pay fines

You need a PIN to take books out. Initially your PIN is 0000 – ask

Library staff to change PIN.

You can also change your PIN by Signing

Into the Library Search and selecting my account.

To take books out, swipe your ID card

Type your PIN Pass your books through the laser.

Close your account and print out a receipt of your transaction.

Keep receipts for your record.

All our Libraries have self service machines.

Self service

There are a number of opportunities to help yourself:

Harvard referencing – It is important that you get to grips with this in the early stages of your stay at this university

Plagiarism - become aware of what the issues are and learn as much as you can

Library on the go- information you can download to listen to on the go

Cite them right – the electronic book is accessible via UEL Plus

Access to other Libraries/

Access to the resources of other universities is possible through:

SCONUL Access – This enables staff, Part time, Distance Learners, Students on placement and Full time Post graduate students to borrow or use the resources of participating universities.

Full time undergraduates can have reference access to the resources of participating Libraries.

Ask at any of our Library Help desks for a SCONUL form Distance Learners can send a signed form to their Subject Librarian or

to me British Library – Books and journal articles not available in UEL

libraries can be requested via Interlibrary

EDUROAM – allows you to access your University network when visiting other Universities

Electronic-Resources

Access to electronic journals VIA

Find an e journal

A-z Database Listing

Access to e-books The Library has a growing

collection of e books which Can be read on and off

campus. You need Athens account to

read e books

ATHENS Account – the only way to access electronic resources off and in some cases on campus.

Check your webmail for your account details

ECDL is an internationally recognised IT qualification… promotes employability…. Sign up for ECDL with the Library. More details can be found

on the ECDL web page

Self paced: IT, Using the Computer Managing files, Word processing Spreadsheets, Databases Information and Communication

ECDL

All our Libraries has assistive technology software for staff and students with a disability

Specialist equipment for visually impaired and dyslexic students available in each library.

Hardware such as Reading Edge.

Software packages such as UK Supernova and Inspiration.

Students have extended loan periods.

A dedicated Support Assistant to help you as well as other members of Library staff

Disability, Dyslexia and Access Support

Printing

Students can print their assignments in all of our Libraries.

To do that, there needs to be enough money on your ID card.

Credit your ID card Online via UEL Direct Via coin loader machine.

Price: 5p – A4 Black & White 10p – A3 Black & White 25p – A4 Coloured 50p – A3 Coloured

Other servicesPHOTOCOPYING: There are photocopying

machines in all of our Libraries. You need to purchase a separate

card from a dispensing machine available in all the Libraries.

Pay attention to the copy right notices displayed near the photocopiers..

BINDING: All Libraries sell binding

equipment and other stationeries.

You can bind your projects using our heat binding equipment.

They are easy to use and staff will be there to help you.

Other Services

• Ask a Librarian is an online enquiry service. Use this to send us queries about using resources and Library services.

• You can also chat live to a Librarian between 1-7pm Mon – Friday and 11-5pm Sat & Sunday, during term time.

• Your Feedback- Tell us what you think good or bad. Your feedback is valued.

• There are Group and silent study places in our Libraries. Ask staff for more details.

• Laptops - can be loaned for one week at a time although this is very limited

Help desk

The first point of contact for advice and guidance is the Help desks staffed 9-9pm Monday to Friday and 10-5pm Saturday & Sunday during term time

Library staff are happy to help so ask for help. Our job is to make sure you are making effective use of the Library.

International Students

Helpful staff:

Subject Librarian – every School has a Subject Librarian who will help you find resources for your assignments. You can book a one to one with them

OR any member of staff.

We have a very diverse staff who come from varying backgrounds and countries.

All our staff are friendly and willing to help you. Ask for all the help you need.

Convenience

There are toilets in all our Libraries which are accessible byWheelchair users.

Enjoy the library facilities and be part of a positive Community of learners

Library website

Library website - your gateway to good quality free information

Info skills – take some time out to go through this important resources developed for you to make the most of the library as well as enhance your research skills

Mobile Library: Follow our updates on: Facebook – join us on Facebook Blogs – by your Subject Librarian Twitter

Other mobile: Ask A Librarian Our Library catalogue EBSCO

Library Rules

Quiet Discussion

Switch mobiles to silent

Music/audio clips must be inaudible

Children must be quiet and supervised

No food or hot drinks

Thank you

You can contact me or your Subject Librarian

Simone Ngozi Okolo

Academic Services and Skills Manager

Docklands Library and Learning Centre

University Way

London E16 2RD

s.n.okolo@uel.ac.uk