welcome to napa excellence - uaplms.peoplefluent-ca.com excellence... · training catalogue. click...
TRANSCRIPT
Welcome to NAPA ExcellenceNavigation tips
V.02/2012
Table of contentsHome page at a glance
Take a course and navigate in the catalogue
CARS courses (how to take them)
CARSability (assessment tool)
View your history and print a certificate
The Library
Manage employees’ training, reports, etc.
Change your language and password
Take your messages
Home page
Six buttons are displayed in the centre of the screen with a description next to each.
In the right section, you find useful links such as: Navigation tips, Assign courses to employees, Top favorite courses of the month, List of new courses, etc. Click on the links to open the documents.
If you prefer to surf with the left menu options, they are the same options as the buttons.
Take a course and navigate in the catalogueStep 1: Click on the « Training Catalog» button.
Step 2: Click on the desired category and click on See the selection. The courses will be displayed at the bottom of the screen. You can also do a search by keywords.
When you see a « + » sign in front of the category, click on it to display the sub‐categories.
Take a course and navigate in the catalogueStep 3: Click on the course title (in red).
Step 4: Click on the « Register » button to activate the course. Once activated, the course will be transferred in the «My training » button/link. Click on «My training ».
Take a course and navigate in the catalogueStep 5: You are now registered into the course. Click on the red title. If you wish to
see the course details, click on the small « i » button on the right.
Take a course and navigate in the catalogueTo unregister to a course:1. Click on My Training and again on My Training tab.2. Click on Unregister
3. Click on the course title 4. Click on Unregister
CARS supplier coursesMost courses (technical and management) come from the supplier CARS OnDemand. When you select one of these courses, here is how it works.
CARS supplier courses
The small black window is where the course will be displayed. This is a video and you can stop, fast‐forward or pause the course at any time using the appropriate buttons. To enlarge the window to « full screen » click right on your mouse and select « zoom – full screen ».
Click on the Learning guide prior to beginning the course. You will need this guide during the video.
Once the video is completed, click on Start Exam to complete your online exam.
If you wish to quit the video and continue later, click on Save and continue later. The video will start at the right place when you come back.
CARS supplier courses
Very important: There are a lot of options at the right hand side of the screen. Only 2 are available for you as a student. • My Exam Results• Reset My Exam
To print a certificate from CARS supplier courses only, you need to click on My exam results. A button will appear on the screen to allow the printing of the certificate.
CARSability• CARSAbility is a very
useful tool to assess employees training needs.
• 34 occupational assessment types are available and they cover most of the job positions in our industry.
• An assessment can be completed in approximately 1 ½ hour.
• You can complete the assessment in more than one attempt.
• Click on the CARSability button to start an assessment.
CARSability
Click on Start new Assessment
Pick the assessment that is close to your job position. Click on it. (You can complete more than one assessment if you wish).
Click on Create Assessment.
Click on Begin Assessment.
Answer the 100 questions and at the end, click on submit responses. You can complete the assessment in many attempts if necessary. It takes about 1 ½ hour to complete it.
To view your own results, click on Viewpersonal assessment results.
To view your employee’s results, click on View shop member assessment results. Then select the name of the employee and click on details (at the right and from there follow the indications).
4 options:
• Assessment score• Incorrect questions• Question response times• Training recommendations
We recommend you 2 options: (Score and Training recommendations). Click on the options.
When you click on Assessment score, you can see your grade in % as well as your correct and incorrect questions.
You can click on the red boxes to see what your answers versus the correct ones were.
When you click on Recommended training, youwill see every tasks evaluated in theassessment. For each task, you have thenumber of questions asked and your incorrectanswers. When you have a high percentage oferror, you should focus your training on thesesubjects in priority. Click on the tasks (on theblue titles) that you don’t master well to seewhat training we recommend you to take toimprove your knowledge.
You will find the recommended trainings. We suggest you to print this page. Then go in the training catalog to find the courses.
All training courses are based on a star rating that identifies which courses most closely relate to your skills gap. See the legend below the course suggestions. It is recommended you follow courses with 3 or 4 stars.
View your history and print a certificateStep 1: Click on the «My Training » button.
Step 2: Click on the «My History » tab. If a certificate is available, you will find an icon at the right. Click on it.** Attention: to print a CARS course certificate, you need to re‐enter in the CARS course and you must go in the right menu and click on View my exam result.
The LibraryClick on the « Library » button. Its structure is the same as the one used in thetraining catalogue. Click on a category to view the available documents. The librarywill evolve in time.
Manage employees’ training and reportsAll managers with employees under their supervision have access to the« Administration » link. You can view their training history, print reports and view theemployee profiles.
The « Users » button allows you to consult each employee’s profile.
The « Training » button allows you to consult each employee’s training history.
The « Report » button allows you to generate a training history report for your store or garage.
Users tab: View employee profile
Manage employees’ training and reports
Click on « USERS » and then on « USERS LIST ». You will see a list of your employees appear at the right.
Click on the proper employee’s name and you will get his/her profile.
Manage employee training and reports
« Training » tab : Allows you to consult each employee’s training history.
To consult your employees’ training history, click on the « Training » tab and then on « Supervision by Users ».
Click on the employee’s name. His/her history will be displayed at the right of the screen.
Manage employee training and reports
Click on « Reports » and « Reports ».
Click on « Training Summary by User ».
Click on the type of file you need (Excel, PDF, etc.) and click on « Generate this report ».
Reports tab: Allows you to print and view some reports on your store/shop training history.
Change your language and password
The « My profile » button allows you to check your name and e‐mail address and lets you choose the language you prefer. You can also change your password.Don’t forget to click on « save »…IMPORTANT: DO NOT change any other information than your email, language and password.
Take your messagesAllows you to consult the messages published by NAPA Excellence. You must click on « My Messages » and the list of messages will be displayed.