WELCOMEWELCOME

TO OURTO OUR

PRESENTATIONPRESENTATION

NameName IDID ClasClass s rollroll

prograprogramm

EmailEmail

Md.Leon molla (L)Md.Leon molla (L) 1030206210302062 4646 BBABBA Leoniubat@yahoo.coLeoniubat@yahoo.comm

Md. Faisal ahmed Md. Faisal ahmed 1030206110302061 4545 BBABBA faisalahmed277@yahfaisalahmed277@yahoo.comoo.com

Md. Rashedu Md. Rashedu zzamanzzaman

1020210710202107 0505 BBABBA mdrasheduzzamanrasmdrasheduzzamanrashed@ymail.comhed@ymail.com

Md. Md. AshaduzzamanAshaduzzaman

1030209210302092 7272 BBABBA ashaduzzaman076@gashaduzzaman076@gmail.commail.com

Md. Arif alaheMd. Arif alahe 1030210010302100 8080 BBABBA alahe100@gmail.comalahe100@gmail.com

►The writing The writing process and an process and an introduction to introduction to

business business messagesmessages

Chapter – 5+

The process of writingThe process of writing

► Writing researchers Writing researchers have been studying have been studying the composing the composing process since the process since the 1970.They found 1970.They found that every person that every person has a unique way of has a unique way of writing style.writing style.

► ++

►The writing process consist of three The writing process consist of three mainmain stage :mainmain stage :

Planning

•Gathering and collecting•Analyzing and organizing

•Choosing a form

Drafting

•Being flexible•Keeping going

•Using your own strategies

Revising

•Revising contents, structure And format

•Editing sentences and words•proofreading

The importance of readable The importance of readable formattingformatting

► Do not put off your readers with daunting physical Do not put off your readers with daunting physical format.format.

► The writer is responsible for making the important The writer is responsible for making the important formatting decisions. Except for project that will involve formatting decisions. Except for project that will involve a graphic designer, it will largely be up to you to make a graphic designer, it will largely be up to you to make the key formatting decisions for messages. What kind the key formatting decisions for messages. What kind and size of type will you use? What kinds of headings? and size of type will you use? What kinds of headings? Will you use any means of typographical emphasis? Will you use any means of typographical emphasis? How about numbered or bulleted lists? Should the How about numbered or bulleted lists? Should the document include such visual elements as logos , document include such visual elements as logos , textbooks, picture or diagrams.textbooks, picture or diagrams.

► Readable format :Readable format :

UnreadablUnreadable Formate Format

MemorandumsMemorandums

A short message or record used for internal communication in a business.Once the primary form of internal written communication, memorandums (or memos) have declined in use since the introduction of email and other forms of electronic messaging

► 1. 1. A short note written as a reminder.A short note written as a reminder.► 2. 2. A written record or communication, as in a A written record or communication, as in a

business office.business office.► 3. 3. LawLaw A short written statement outlining the A short written statement outlining the

terms of an agreement, transaction, or terms of an agreement, transaction, or contract.contract.

► 4. 4. A business statement made by a consignor A business statement made by a consignor about a shipment of goods that may be about a shipment of goods that may be returned.returned.

► 5. 5. A brief, unsigned diplomatic communication.A brief, unsigned diplomatic communication.

Determining memorandum Determining memorandum formform

►

►Most large companies use standard Most large companies use standard memo templates or printed memo templates or printed memorandum with date, to, memorandum with date, to, form ,and subject headings. Some form ,and subject headings. Some large companies have additional large companies have additional headings (department ,plant ,store headings (department ,plant ,store number). memorandum very widely number). memorandum very widely and formally.and formally.

Email Email

►E-mailE-mail, or , or emailemail, is short for ", is short for "electronicelectronic mailmail" and is a method of " and is a method of composing, sending, and receiving composing, sending, and receiving messages over electronic messages over electronic communication systems. Most e-mail communication systems. Most e-mail systems today use the systems today use the InternetInternet, and e-, and e-mail is one of the most popular uses of mail is one of the most popular uses of the Internet.the Internet.

Advantages of email Advantages of email communicationcommunication

►Eliminates telephone tag.Eliminates telephone tag.►Saves timeSaves time►Speeds up decision makingSpeeds up decision making► It’s cheapIt’s cheap►Provides a written recordProvides a written record

Disadvantages of email Disadvantages of email communicationcommunication

► It is not confidential It is not confidential ► It doesn’t show emotionsIt doesn’t show emotions► It may ignored and delayedIt may ignored and delayed

►When we write a mail , we should When we write a mail , we should consider some method:consider some method:

►The language may be casual, The language may be casual, informal (use casual language when informal (use casual language when writing to friend)writing to friend)

►Email should be simple and Email should be simple and understandable .understandable .

►Email should be concise. Email should be concise. ►Email need to correctness Email need to correctness

Prefatory elements of emailPrefatory elements of email

►The mechanical parts parts of the The mechanical parts parts of the email message are generally email message are generally standardized and are a part of standardized and are a part of template of the software you using template of the software you using constructing the message . But the constructing the message . But the second part of your effort, writing the second part of your effort, writing the message ,is far from standardized .message ,is far from standardized .

► To :here the sender places the email To :here the sender places the email address of the recipients .address of the recipients .

► Cc :if someone other than primary Cc :if someone other than primary recipient is to receive a courtesy copy , recipient is to receive a courtesy copy , his or her address goes there.his or her address goes there.

► Bcc :this line stands for behind courtesy Bcc :this line stands for behind courtesy copy ,the recipients message will not show copy ,the recipients message will not show this information.this information.

► Subject : this line describe the message Subject : this line describe the message precisely as the situation permits . precisely as the situation permits .

► Attachments : here you can add file to Attachments : here you can add file to your mail receiver.your mail receiver.

► The message : the information you are The message : the information you are sending goes here. How to write it is the sending goes here. How to write it is the subject of much of the following subject of much of the following discussion.discussion.

Instant MessageInstant Message► Another type of electronic message Another type of electronic message

that continues to grow in popularity that continues to grow in popularity is instant messaging . Commonly is instant messaging . Commonly referred to as IM-ing , instant referred to as IM-ing , instant messaging or online chatting , is messaging or online chatting , is much like a telephone conversation much like a telephone conversation . but it uses type rather than voice.. but it uses type rather than voice.

► Write instant messages Write instant messages as you would talk to the as you would talk to the other person.other person.