welcome to place directorate november 2014. place directorate – who we are a total net revenue...
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Welcome to Place Directorate November 2014
Place Directorate – Who We Are
• A total net revenue budget of £233m 2014/15 (excluding HRA)
• Total FTE Posts 4,146
• Nearly 50 Front Line Services
Parks Fleet and Waste ManagementBereavement Services EventsAdult Education MarketsCommunity safety – Strategic & Local
Engineers
Connexions PlayCommunity Library Services Community and PlayStrategic Sport School CrossingRegulatory Improvement Ward supportLeisure and Support Services Neighbourhood officesYouth services Community Sports and Leisure
CentresHighways and Footways Constituencies ManagementHighways Control Centre Support servicesHighways Central Security Illegal Money LendingResilience Environmental Health Community Development Environmental ProtectionLicensing Facilities Management cleaningCoroners Trading StandardsMortuary Pest ControlRegistrars Equalities Community SafetyHousing: CohesionCentral Housing ServicesEstate management Landlord services Housing management Assessing needs Caretakers, concierge and security Careline Homes sales and leasehold (finance) Regulation – Tenancy
Place Directorate Senior Management Team
Place Services: Fleet and Waste Management
Director: Tommy WallaceTelephone: 0121 303 6171Email: [email protected]
Key priority for 2014/15: • Implementing the new chargeable Green Waste Collection Service
(from March 2014) and completing the roll out of the Wheeled Bin Service during 2014/15 and full completion by December 2015.
Place Services: Sport, Events and Parks
Assistant Director: Steve HollingworthTelephone: 0121 464 2023Email: [email protected]
Key priorities for 2014/15: • Ensuring a successful commencement of the new Sport & Leisure
Transformation, approved by Cabinet on 16 December 2013 ensuring a long term sustainable and viable service
• Partnership working with Be Active on promoting healthy projects in Parks including “Active Parks” programme to a proposed 50 sites across the city.
Place Services: Highways and Resilience
Director: John BlakemoreTelephone: 0121 303 7329Email: [email protected]
Key priorities for 2014/15: • Continued major investment in highway infrastructure to maintain safety
and support development and prosperity.
• Keeping the City moving by minimising traffic congestion and improving accessibility
Place Services: Wheeled Bins
Programme Director: Penny SmithTelephone: 0121 464 7699Email: [email protected]
Key priority for 2014/15: • Completing the roll out of the Wheeled Bin Service during 2014/15 and
full completion by December 2015.
Place Services:Equalities, Community Safety, Social Cohesion
Assistant Director: Mashuq AllyTelephone: 0121 303 2627Email: [email protected]
Key priority for 2014/15: • Equalities – discharge of statutory equalities’ responsibilities, development of faith and
community networks, building community cohesion and social resilience.
• Community Safety – delivering the statutory responsibilities for the local authority and its partners in relation to the statutory Community Safety Partnership, including conducting an annual strategic assessment and producing a strategic delivery plan. Working with the Police and Crime Commissioner and supporting all the Responsible Authorities within the Partnership.
• Cohesion - shaping social cohesion programmes and interventions and challenging service and programme delivery within the Council and beyond to ensure that the gap in social, economic and environmental outcomes for citizens and communities is closed.
Place Services: Neighbourhoods
Director: Ifor JonesTelephone: 0121 303 4595Email: [email protected]
Key priorities for 2014/15: • To develop a new neighbourhood strategy in partnership with local communities
that will focus on building networks of active residents and local democratic structures.
• To work with our local communities to develop services that meet local needs, and to encourage active participation by all citizens by supporting volunteering and building community capacity and cohesion.
Place Services: Regulation and Enforcement
Director: Jacqui KennedyTelephone: 0121 303 6121Email: [email protected]
Key priorities for 2014/15: • To continue to tackle deprivation through actions including the Illegal Money
Lending Team, clamping down on loan sharks and unfair credit providers, delivery of the Birmingham Fair Money Manifesto
• To use regulatory and enforcement powers in support of the City’s priorities and to ensure consumers and residents are treated fairly and legally
Place Services: Support
Head of Service: Lesley ArissTelephone: 0121 303 9121Email: [email protected]
Key priority for 2014/15: • To support the Directorate governance arrangements and to control the
performance management framwework
Place Services: Human Resources
Business Partner: Claire Ward Telephone: 0121 303 2451Email: [email protected]
Key priority for 2014/15: • To support the Directorate in all HR matters,
Place Services: Finance
Assistant Director: Sukvinder KalsiTelephone: 0121 303 3835Email: [email protected]
Key priority for 2014/15: • To ensure the Directorate is provided with accurate financial monitoring and
support..
Place Directorate - Budgets 2014/15
• Revenue: Gross approved budget £721m including HRA
• Capital: Investing £418m over the next 3 years to improve our assets and facilities including our Highways, Fleet & Waste Management Services, Swimming Pool facilities, Private Sector Housing, Parks and Council Housing).
• Expenditure will be funded through a combination of revenue resources, prudential borrowing, government grants and receipts from the sale of land and assets.
Place Services: Housing Transformation
Director: Robert JamesTelephone: 0121 464 7699Email: [email protected]
Key priorities for 2014/15: .• Making the best use of council housing in the face of increasing demand for affordable housing
including a need to ensure that housing fraud is minimised which will be supported by an Annual Visits programme.
• Implementing a range of service reviews across the housing management service • Reviewing the Private Rented Sector Housing Service to include the use of discretionary licensing
powers• Re-procurement of the repairs and maintenance contracts for Council Housing • Implementation of a new Housing Allocation Policy• Ensuring the full delivery of the new social housing build programme through the BMHT
Improved Services
Performance •New Performance Framework Delivered giving District Committees Scrutiny and influence over delivery
Tenant Engagement•New Framework Delivered – Cabinet Report March 2014•District Housing Panels Established •Co-Regulatory Function embedded with CHLBs and HLBs (Know How Guide Produced)
Investment •Investment Programme now based on expired component life cycles•Neighbourhood Investment from Capital Programme to District Committees
Improved Services (2)Letting Suites•Increase Benefit •Digital Inclusion •Assist with Rent Arrears •Welfare Reform – Photo IDs
Hub Contact Centre•Average handling time compares well to Contact Centre •Staff undertaking additional duties
Annual Visits•Social Housing Fraud, Welfare Reform, Tenancy Enforcement, SafeguardingAsset Management•Improving Information Housing Stock – Investment in stock management database
Portfolio Changes New Services
Private Rented Sector Housing•Empty Property Strategy for City •Additional Licensing Schemes
Safer Communities Team ) ) To integrate with Housing
) Anti-Social Behaviour and )Local Delivery of
) Community SafetySafer Places Team )
Think Family Programme Delivery – how can you help??
Future Changes and Service Reviews
Concierge and SecurityScope - serves 10% of tenants
- 210 High rise blocks Funded 100% by service charges £20 on average on top of rent!! Will reduce to £7+
Re-procurement of Repairs and Maintenance Contracts September 2015Value = £60M per annum Void Management Process redesign to ensure effective use of stock
Elderly service and CarelineResponding to changes to the Supporting People StrategyReviewing the Careline work and the Tunstall Contract
A New Neighbourhood Management Approach ………………………..
A New Neighbourhood Management Approach For 2014/15
•Respond to Neighbourhood Strategy to ‘Transform Place’•Allocate Place Management Resources so that there is a lead role for each Ward from Landlord Services •Landlord Services will be responsible for neighbourhood management in each District •Integrated Street Cleaning models being developed across service areas•Existing Housing Structures include Community Safety•Joint management arrangements could provide a range of opportunities for shared management of place. This may include:
– A shared framework of place management and accountability through District Housing Panels or other local accountability frameworks
– Integrated and shared management arrangements reducing the costs of housing provision – ICT, procurement etc.
– Integrated and shared housing management arrangements– The range of options are currently being considered with Midland Heart in
consultation with Deputy Leader and District Chair for Perry Barr