Welcome to…QMIS-534

Management of Information Technology

Omar Khalil, Ph.D.College of Business Administration

University of Kuwait

Course Description

Focuses on managing information and its resources as a corporate strategic asset.

Help develop the leadership and skills required to manage information and IT by learning to efficiently and effectively plan, organize, operate and control information resources and the activities associated with acquiring, storing, processing, and distributing information to meet the information needs of users.

Objectives

Define the basic concepts of information and communication resources

Identify their strategic importance in contemporary business organizations;

Analyze the overall information needs of an organization and identify the role of IT and systems in satisfying them;

Objectives

Describe the underlying technologies for computer-based information systems and communications and their future trends and impacts;

Identify the issues of planning, organizing, and controlling information and communication resources and evaluate the different managerial approaches and techniques needed in order to effectively deal with such issues;

Objectives

Be aware of the social and ethical implications of information production, storage, and use in organizations;

Effectively identify, search, analyze, and present oral and written information pertinent to information and communication resources management issues.

Source: Applegate, Lynda M., Robert D. Austin, and F. Warren McFarlan., Corporate Information Strategy and Management. Burr Ridge, IL: McGraw-Hill/I rwin, 2002. Introduction Figure I-2

The Value Chain Defines Industry Structure and Relationships

In Summary….

The objective is to…. enhance your knowledge of the

potential benefits, dangers, and limitations of IT in the new economy, and to equip you with basic concepts you may apply to leverage the benefits, avoid the dangers, and surmount the limitations.

The Question?

The question that you should keep in mind as we learn about managing information and its resources is

What difference does it make to the way in which I might manage my organization?

Pedagogy

Coaching (instructor)Reading assignments (students)Case analyses (students) Discussions (students &

instructor)Feedback on case analyses

(instructor and students)

Responsiveness!

Customer-driven approachProgress feedback and

continuous improvement

Well…let’s do it