+44 (0) 1628 552000 | www.causeway.com/vixen

Vixen Service & Maintenance Vixen Service & Maintenance manages details of all properties maintained, contracts and agreements, service history, planned visits and assets. The system handles reactive calls with access to property/asset details, alerts, history, current jobs and SLAs, and allocates reactive/PPM tasks to operatives with skill, location and availability validation. Tasks can be shared and assigned to operatives and approved sub-contractors using skill-matching, diary availability, vehicle tracking/map information and nearest engineer ‘find’ function.

Vixen Mobile Workforce Vixen Mobile Workforce manages the mobile and onsite reactive & planned activities of operatives. With full offline functionality, it eliminates paperwork returns and phone calls to operations management and clerical staff. The system vastly improves job throughput, timeliness of job status information, production and distribution of forms, reports, customer feedback, certificates, materials acquisition, timesheet completion and much more.

Vixen ContractingVixen Contracting provides an integrated MEP solution. It is a comprehensive modular system designed to meet the needs of the modern building services contractor. Evolution of the system has been constantly driven by UK contractors, with our industry contacts ensuring that the software is optimised for maximum efficiency.

WELCOME TO THE 25-HOUR DAYINTRODUCING VIXENCauseway Vixen is a planned and reactive maintenance management system that ensures your workers are informed and reactive. Vixen connects job costing, POs, invoicing, stocking and scheduling to your workforce on-the-go and provides detailed analytics throughout the process.

MAPPING AND SCHEDULING INTEGRATION WITH REAL-TIME LOCATION AND JOB INFORMATION

JOB LEVEL COSTING WITH TRANSACTIONAL DRILL DOWN; MEASURE ESTIMATED COSTS VS. ACTUAL COSTS VS. SALES REVENUE

Planned / Responsive Repairs / Project WorkCauseway Mobile Workforce integrates fully with Vixen Service & Maintenance to deliver a comprehensive mobility solution to the building services industry. Designed specifically for property maintenance services, the solution maximises the advantages of mobility for Building Services Engineers.

e-TimesheetsElectronic Timesheets are a valuable addition to the Causeway Mobile Workforce applications. This facility has been designed to modernise traditional timesheet recording and overcome the associated frustrations of delayed invoicing and lost paperwork.

• Automatic notification of new jobs, site and plant information

• ETA notifications and job sign-on and sign-off

• Real-time job progress updates

• Tracking for scheduling on real-time location & availability

• Client access for call logging and job progress updates

• Reduced fuel consumption and fleet costs

• Remote van stock notification

• On-site completion of digital forms with signatures

• Advanced KPI reporting

• Job Photographs

• Job information populates timesheets automatically minimising completion errors

• Timesheets submitted daily and more easily with no need to post, fax or deliver by hand

• Clients invoiced earlier thanks to the more efficient return of timesheets

• Improved cash flow

MOBILE WORKFORCEManages the mobile and onsite reactive & planned activities of operatives.

• Reduced paperwork and storage demands

• Fewer administrative errors with automatic Job Costing & Payroll posting

• No lost timesheets

• For project engineers, e-Timesheets can also be run as a standalone tool

JOB STAGE LIST

TIMESHEETS

+44 (0) 1628 552000 | www.causeway.com/vixen

VAN STOCK

JOB ACTIONS & AVAILABLE FORMS

SIGNATURES

Remote RequisitionsExtending the advantages offered by mobile technology, Remote Requisitions is a powerful time saving facility designed to engage engineers onsite, improve the traditional purchase order process and reduce invoicing delays.

• Fully integrated to Purchase Orders, Job Costing & Purchase

• Instant access to supplier details, prices & preferential discounts

• Comprehensive Estimated, Committed & Actual Cost comparisons for checking quantities & prices

• Supplier invoice checking against ordered prices with tolerance margins

• Escalation procedures when purchase order value requires authorisation

• Automatic engineer notification of purchase order progress and expected delivery

• Electronic ‘delivery note’ completion on-site for early invoicing against Actual Costs on delivery

• Final invoice warning on outstanding committed costs

Proud PartnersAt Causeway, we pride ourselves on being more than a provider. We pride ourselves on being your partner.

+44 (0) 1628 552000 | www.causeway.com/vixen

C-LEVEL

OPERATIONS

SCHEDULER

Improve productivity of

asset base

Reduce operational risk

Reduce miles travelled per job

Improve job cost efficiency

Reduce / optimise headcount

Reduce breaches of on-site spend

limits

Faster, more accurate access to

KPIs

Improve compliance

Improve jobs per engineer

Improve customer access to

performance data

Improve stock management

Improve call centre productivity

Improve assessment to

completion times

Constantly improve system efficiency

Improve fix-first-time rates

PERFORMANCE GAINSVixen delivers full integration of your operations office and mobile workforce, liberating your office staff from time-consuming admin duties.

Causeway Technologies Ltd Comino House, Furlong Road, Bourne End, Buckinghamshire, SL8 5AQ

t +44 (0) 1628 552000 f +44 (0) 1628 552001

CAUSEWAY.COM/VIXEN