welcome to the aetna answer sm presentation discussion topics what is medicare? what choices do i...

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Welcome to the Aetna Answer SM Presentation Discussion Topics What is Medicare? What choices do I have? Why Aetna Medicare? How do I enroll? M0001_7A_80822 (01/2009) The Aetna Answer SM

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Page 1: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

Welcome to the Aetna AnswerSM Presentation

Discussion Topics

What is Medicare?

What choices do I have?

Why Aetna Medicare?

How do I enroll?

M0001_7A_80822 (01/2009)

The Aetna AnswerSM

Page 2: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

A federal health insurance program Available to those age 65 and older:

who are entitled to monthly Social Security benefits Widows or widowers who are entitled to monthly Social Security benefits

Available to those under age 65: who have been entitled to Social Security disability benefits for at least 24

months with ALS (Amyotrophic Lateral Sclerosis), known as Lou Gehrig’s disease, the

first month they are entitled to Social Security benefits who are entitled to Social Security benefits and need maintenance kidney

dialysis or a kidney transplant

What is Medicare?

Page 2

Page 3: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

Part A – is primarily for hospitalization. Part B – pays doctor bills as well as outpatient costs, including preventive services. Part C – is also known as the Medicare Advantage program. Medicare Advantage

plans are offered by private insurance companies that have a contract with the federal government.

Part D – the Medicare prescription drug benefit, which provides coverage for prescription drugs. This benefit is only available through private insurance companies.

Which “Parts” of Medicare are you interested in?

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Page 4: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

What choices do I have? Both medical and prescription drug coverage are available.

We’ll explain your choices.

Overview of Options

Page 5: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

Medical Plan and Pharmacy Plan Choices

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1. Original Medicare 2. Original Medicare & Supplement

3. Medicare Advantage Plan (MA)

Covers part of hospital care (Part A) and other care the doctor provides (Part B)

No prescription drug coverage

Original Medicare covers basic hospital and doctor care

The supplement provides coverage for expenses Original Medicare does not cover (MediGap Plans)

Different benefits and premiums are available

If you enrolled in a Medicare supplement plan prior to December 31, 2005, your plan may have some prescription drug coverage.

Otherwise, you must choose and pay an additional premium for a free-standing Prescription Drug Plan

Typically offers more benefits than Original Medicare and a supplement

May have lower monthly plan premiums than a supplement

Includes Original Medicare benefits typically with lower predictable copays

Plus coverage for: Routine physicals Eye exams Preventive care

Options that combine prescription drug and medical coverage

One plan, one card, one company

Page 6: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

Benefits provided with Aetna Medicare Advantage plans: Comprehensive medical coverage that includes Original Medicare benefits plus

additional benefits, such as: Routine yearly physicals, yearly eye exams and preventive care at no

additional cost Specialist and hospital coverage Emergency medical coverage worldwide Plans that include Medicare prescription drug coverage (MA-PD) Optional dental plans and other Aetna ExtrasSM Aetna Golden

Medicare Plan® Aetna Golden Choice Plan

Aetna Medicare OpenSM Plan

Health Maintenance Organization (HMO) plan

Monthly plan premiums starting at $0 in many markets

Access to a network of nearly 100,000 doctors nationwide

Preferred Provider Organization (PPO) plan

Access to in-network or out-of-network doctors

Stay in-network to reduce your out-of-pocket expenses

No referrals required

Private Fee-For-Service (PFFS) plan

These are non-network plans

Access services from any doctor or hospital that is eligible to receive payment from Medicare and accepts Aetna Medicare terms and conditions

Aetna Medicare Advantage Plans (MA)

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Page 7: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

All Medicare prescription drug plans must be at least as good as or better than the federal base benefit.

2009 Federal Medicare Prescription Drug Base Benefit

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95% Medicare / Plan Contribution

5% Enrollee

Co-insurance

100% Enrollee Payment at Aetna Discounted Rate

Coverage Gap

75% Plan Contribution25% Enrollee Co-insurance

$295 Enrollee Deductible$0

$2,700

$6,153.75

$295

Total Drug

Expenditures

$0

$896.25

$4,350+

$295

EnrolleeOut-of-Pocket Expenditures

Page 8: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

Aetna also offers stand-alone Medicare prescription drug plans. Aetna Medicare prescription drug plans are open formulary, meaning they cover all

Medicare Part D prescription drugs* All plans have $0 deductibles for preferred generic prescription drugs The variety of prescription drug features included in our plans may include:

No deductible Aetna Rx Home Delivery®* Specialty Pharmacy Coverage gap protection*

* Subject to precertification, step therapy and quantity limits.

Aetna Medicare Prescription Drug Plans (PDP)

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Page 9: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

Aetna Medicare Advantage Prescription Drug Plans (MA-PD)

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Aetna Medicare Advantage plans offer medical and prescription drug coverage in one plan

One company, one number to call, one premium (in addition to your Part B premium)

Our Medicare Advantage plans may cost less than Medicare supplements

Our Medicare Advantage medical plans with prescription drug benefits may be cost effective compared to paying for separate Medicare supplement and prescription drug plans

Medicare Advantage Plans (MA)

MedicarePrescription

Drug Plans(PDP)

Medicare Advantage Prescriptio

n Drug Plans (MA-

PD)

Page 10: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

Aetna Medicare Advantage plans that combine medical and prescription drug coverage offer comprehensive benefits for one monthly Medicare Advantage plan premium

Aetna Medicare Advantage plans with prescription benefits are open formulary, meaning they cover all Medicare Part D prescription drugs*

There are a variety of features included in our Medicare Advantage plans with prescription drug coverage, such as: Over 59,000 pharmacies throughout the U.S. Aetna Rx Home Delivery®, which mails prescription drugs to your door

Pay a 2-month copay for a 3-month supply of covered prescription drugs Our Specialty Pharmacy provides access to highly specialized drugs and clinical

advice from pharmacists No generic prescription drug deductible Plans with $0 copays for preferred generic prescription drugs Plans with varying types of coverage gap protection

* Subject to precertification, step therapy and quantity limits.

Aetna Medicare Advantage Prescription Drug Plans (MA-PD)

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Page 11: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

Why Aetna Medicare Advantage?

The Aetna AnswerSM

Page 12: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

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Over 150 years of health insurance experience and service, including 40 years of Medicare experience

All-in-one plans that incorporate Medicare benefits and more: Routine and preventive services covered at a $0 copay Predictable copays Emergency coverage worldwide Medicare prescription drug coverage available with features such as gap

coverage to suit your needs Additional Benefits:

Lifestyle Coaching. Helps you develop a specific health improvement program based on your needs. To qualify for the smoking cessation, weight management or healthy living package, you must complete three phone call sessions with a coach.

Healthy Fitness. Free membership at a participating fitness center nationwide.*

Hearing-aid allowance Eyewear allowance* Cancer screening reminders. For breast, colorectal and cervical cancers. Annual preventive reminders. Regular mailers that help you to remember to

get your flu shots and other vaccinations. Optional dental benefits through an Aetna dental supplemental plan.*

Why Aetna Medicare Advantage?

* Available with most plans.

Page 13: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

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Aetna ExtrasSM at no extra cost: Vision discounts. Up to 40% off the retail prices of eyeglass

frames, savings on all types of lenses and up to 15% off Lasik procedures. Discounts on dental services.* Discounts on exams, x-rays, cleaning and

polishing, fillings, crowns, root canals, minor denture adjustments and more. Aetna Weight ManagementSM Program. Discounts on weight-loss programs

and products from Jenny Craig®, one of the largest weight management firms worldwide.

Aetna Natural Products and ServicesSM Program. Discounts on over-the-counter vitamins, herbal and nutritional supplements and natural products, plus reduced rates* from chiropractors, acupuncturists, massage therapists and nutritional consultants.

Aetna ExtrasSM

* Available with most plans.

Page 14: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

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Aetna Medicare Advantage plans include tools to help you manage your health. Online tools:

Aetna NavigatorTM helps you understand how your coverage is working for you.

Personal Health Record allows you to securely manage your personal health information online and access the information you and your doctor need to make informed decisions about your health.

Aetna InteliHealth® provides helpful wellness and healthy lifestyle information.

Phone tools: Informed Health® Line is a toll-free 24-hour telephone service that puts

you in touch with experienced registered nurses.

Managing your health

Page 15: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

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The Aetna AnswerSM is an integrated Medicare Advantage plan with prescription drug coverage. With this plan you will receive medical and prescription drug coverage, plus more benefits than you typically get with the Original Medicare Plan alone.

2009 Medical & Prescription Drug Coverage Choices

What do you want in a health plan?

Original Medicar

e

Med Supp*

PDP MA MA-PD

Medical Coverage X X X X

Extra Medical Coverage

X X X

Prescription Drug Coverage*

X X

Optional Dental Coverage

X X

Aetna ExtrasSM X X X

Total Integrated Solution X

* Prescription drug coverage available only to H, I, or J Medicare • supplement policy holders who enrolled prior to December 31, 2005.

The Aetna AnswerSM

Page 16: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

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Optional Supplemental Dental Benefit

Large Selection of

Doctors

Leading Customer Service

Emergency Coverage Anywhere

Over 150 Years of

Experience

Simple Plan Designs

Low or No Monthly Plan

Premium

Medicare Prescription

Drug Coverage

Aetna ExtrasSM

Predictable Copayments

Get all the coverage you need with an Aetna Medicare Advantage plan.

Why Aetna Medicare Advantage?

Page 17: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

How do I enroll?

Enrolling is as simple

as 1 – 2 – 3.

Enrollment Process

Page 18: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

Page 18

Complete the enrollment form.

Step 1

Mail your completed form to Aetna.

Hand in your application, or…

Review your enrollment kit and select a plan.

Enrollment 1 - 2 - 3

Step 3Step 2

Enrolling is as simple as 1–2–3. Once you know that you are eligible for the plan, follow the steps below. You can also enroll online at www.aetnamedicare.com.

Page 19: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

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Initial Enrollment Period (IEP) – the 7-month period surrounding your Medicare eligibility, including the three months prior to your 65th birthday, the month of your 65th birthday and the 3 months after your 65th birthday.

Annual Election Period (AEP) – Nov. 15 through Dec. 31

Enroll in the 2009 plan of your choice for a Jan. 1 effective date

Open Enrollment Period (OEP) – Jan. 1 through March 31

Allows one limited plan change to the same type of plan

* You may qualify for a Special Election Period (SEP) – ask your Aetna Representative.

Important dates to remember

Annual Election Period Open Enrollment Period

1/1/09OEP begins

12/31/08AEP ends*

11/15/08AEP begins

3/31/09OEP ends*

November 2008 January – March 2009 December 2008

Page 20: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

Do you have any questions?

Thank you, we look forward to serving you. For additional information, you can also contact Medicare at 1-800-MEDICARE or Medicare.gov.

Welcome to Aetna

Page 21: Welcome to the Aetna Answer SM Presentation Discussion Topics  What is Medicare?  What choices do I have?  Why Aetna Medicare?  How do I enroll? M0001_7A_80822

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Benefits coverage is provided by Aetna Health Inc., Aetna Health of California Inc., Aetna Health of Illinois Inc. and/or Aetna Life Insurance Company, which are Medicare Advantage organizations with a Medicare contract, and benefits, limitations, service areas and premiums are subject to change on January 1 of each year.

This material is for informational purposes only. Not all health services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by location and are subject to change. Pharmacy clinical programs such as pre-certification, step therapy and quantity limits may apply to your prescription drug coverage. Providers are independent contractors and are not agents of Aetna. Aetna does not provide care or guarantee access to health services.  Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Discount programs provide access to discounted prices and are not insured benefits.

You must be entitled to Medicare Part A and continue to pay your Part B premium and Part A, if applicable .

©2008 Aetna Inc. 18.25.303.1 (10/08)