welcome to the army community service (acs) total army sponsorship program

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WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

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Page 1: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

WELCOME TO THE

ARMY COMMUNITY SERVICE (ACS)

TOTAL ARMY SPONSORSHIP PROGRAM

Page 2: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

COURSE OBJECTIVE

To learn how to become the best sponsors that we possibly can!

Page 3: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

DO YOU KNOW?

What Army Regulation (AR) governs the Total Army Sponsorship Program?

Page 4: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

ANSWER

AR 600-8-8.

Page 5: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

DO YOU KNOW?

What is the official title of the Total Army Sponsorship

Program?

Page 6: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

ANSWER

The Total Army

Sponsorship Program

Page 7: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

DO YOU KNOW?

What the Sponsorship Program Counseling and Information Sheet DA Form number is and what it is used for?

Page 8: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

ANSWER

• DA Form 5434

• It provides sponsorship program entitlements, sponsorship election and newcomer’s information.

Page 9: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

DA FORM 5434

DA FORM 5434

Page 10: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

OBJECTIVE

What makes a good sponsor?

Any thoughts?

Page 11: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

A GOOD SPONSOR WILL:

• Contact! Contact! Contact!

• Be proactive and exhaust all avenues to ensure the newcomers ‘every’ need is met!

• Be there for them ‘every’ step of the way!

Page 12: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

BUT WHAT IF THE NEWCOMER DOESN’T WANT A SPONSOR?

• A welcome letter is then sent from the CDR for officer, CSM for enlisted & activity director for civilians.

• A reactionary sponsor will be offered.

WELCOME

Page 13: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

SPONSORSHIP PROGRAM

• Sponsors will be trained in accordance with the Total Army Sponsorship Program, Army Regulation 600-8-8.

• United States Army Garrison – Japan

Command Policy 47.

Page 14: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

WHY HAVE A SPONSORSHIP PROGRAM?

• The sponsor is the “KEY” ingredient to the success of the newcomer’s transition.

• Ensures a smooth, positive and effective integration into the command/community.

• Establishes a direct relationship with the morale of the family and the readiness of the Army.

Page 15: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

WHY HAVE A SPONSORSHIP PROGRAM?

• Simplifies the moving process.• Provides the newcomer with assistance

before, during and after arrival. • HELPS ELIMINATE STRESS!!!!!

Page 16: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

APPOINTING A SPONSOR

• Sponsors are appointed within 10 days of receipt of DA Form 5434.

• When feasible, sponsors are selected who are the same gender, marital status, and military career field.

• The sponsor is normally of equal grade or higher than the incoming member.

Page 17: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

BEFORE ARRIVAL• A welcome letter will be sent by the CDR to

officers, CSM to soldiers and activity director to civilians within 10 days after receipt of DA Form 5434.

• A sponsor will send a welcome letter with all contact information and a “Welcome Packet” within ten working days of appointment.

• Sponsor will telephone/email newcomers and answer follow up correspondence with in 10 days.

Page 18: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

BEFORE ARRIVAL

• Obtain contact and family information. - Number of family members. - Ages of children. - Medical and educational needs (EFMP). - Pets. - Hobbies/interests. …etc.

Page 19: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

NEWCOMER’S RESPONSIBILITY

• Reply “immediately” to all phone calls, emails, letters, etc., from their sponsor.

• Inform sponsor “immediately” of leave address, contact information and all status and assignment changes.

Page 20: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

COMMANDER’S RESPONSIBILITY

Assign a sponsor

Give the sponsor “adequate” time away from assigned duties in order to perform

sponsorship duties.

Page 21: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

ASSIST NEWCOMER WITH RELOCATION ARRANGEMENTS

• Confirm transportation arrangements:

- Flight number, arrival date and time. - Number in the traveling party. - Reservations for the Narita bus/luggage. - Confirm lodging arrangements. - Make pet quarantine arrangements (if needed). - Provide a checklist of items to bring. - Leave a “welcome basket” in their room. (Personal Choice)

Page 22: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

ASSIST NEWCOMER WITH RELOCATION ARRANGEMENTS

• Assist newcomer with in-processing.

• Set up appointments and introduce newcomer (and family members) to your COC, supervisor, FRG, coworkers, friends, etc.

• Acquaint newcomer with base and local community.

Page 23: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

FOLLOWING THE NEWCOMER’S ARRIVAL

• Offer continued support and ongoing assistance during the weeks to follow:-School registration.

-Housing. -Commissary and PX.

-ID cards for dependents, passports.-Yen purchases, banking.-Off-post shopping.-Driving class, license, car.-Dinner at your home, off base, club.

Page 24: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

FOLLOWING THE NEWCOMER’S ARRIVAL

• ACS Loan Closet.• ACS Newcomer’s Orientation (Monthly: every

3rd Tuesday, mandatory).• ACS Medical Morning (get OTC card).• ACS Train class & Shopping on Economy

tour.• ACS ESL & Japanese language classes.• Driver’s class and exam.• Japanese Head Start.• Private Organizations.• Out Door Rec & ITT Tour’s Office.

Page 25: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

FOLLOWING THE NEWCOMER’S ARRIVAL

• Other ACS programs:

-Volunteer/AFTB/AFAP/Mayoral program.

-AER, Employment and Finance

assistance.

-Exceptional Family Member Program.

-Family Advocacy/New Parent Support.

-Mobilization/Deployment/FRG Training.

Page 26: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

FINAL OBJECTIVES OF SPONSORSHIP

• Provide good, useful information and transition for newcomers.

• Reduce stress for newcomers and family.• Welcome newcomers and family to Camp

Zama• Let newcomers know………

WE ARE GLAD TO HAVE THEM HERE!!

Page 27: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

FINALLY THE SPONSORSHIP PROGRAM SURVEY

DA FORM 7274

Page 28: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

LET’S REVIEW!

Page 29: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

DO YOU KNOW?

The Army Regulation number for the Sponsorship Program?

Page 30: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

ANSWER

AR 600-8-8

Page 31: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

DO YOU KNOW?

The official title of the Program?

Page 32: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

ANSWER

The Total Army Sponsorship Program

Page 33: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

DO YOU KNOW?

DA Form number for the Sponsorship Program Counseling and Information

Sheet?

Page 34: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

ANSWER

DA Form 5434

Page 35: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

DO YOU KNOW?

How many days do you have to forward a welcome letter upon appointment as a

sponsor?

Page 36: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

ANSWER

10 working days.

Page 37: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

DO YOU KNOW?

How soon should a sponsor answer follow up correspondence from the incoming

Soldier or civilian?

Page 38: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

ANSWER

10 working days of receipt of any type of correspondence.

Page 39: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

DO YOU KNOW?

How soon should a Soldier or civilian respond to correspondence from their

sponsor?

Page 40: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

ANSWER

Immediately!

Page 41: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

DO YOU KNOW?

Can an E-3 be assigned as a sponsor for an E-5? (Yes or No)

Page 42: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

ANSWER

No, a sponsor will be assigned who is an equal grade or higher.

Page 43: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

AND FINALLY THE SECOND TO THE LAST QUESTION!

A good sponsor will...?

Page 44: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

ANSWER

• Contact! Contact! Contact!

• Be proactive and exhaust all avenues to ensure the newcomers ‘every’ need is met!

• Be there for them ‘every’ step of the way!

Page 45: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

QUESTIONS?

COMMENTS?

CONCERNS?

Page 46: WELCOME TO THE ARMY COMMUNITY SERVICE (ACS) TOTAL ARMY SPONSORSHIP PROGRAM

WELCOME TO THE

ARMY COMMUNITY SERVICE (ACS)

TOTAL ARMY SPONSORSHIP PROGRAM