Welcome to theWelcome to theCoordination CentreCoordination Centre

Logistics Induction – 6 August 2010 - INT10/45469

AmenitiesAmenities

Toilets, showers Security at the Centre

– Sign in and out every day– LHPA/I&I NSW name badges must be worn on

duty Evacuation First Aid Officers First Aid Kits

Amenities Amenities contd…contd…

Rest areas Recycling Waste disposal

MealsMeals

Morning and afternoon tea will be provided at the Centre Lunch will be provided for staff working outside their

normal work location Advise special dietary requirements Lunch - sign on sheet If in field lunch - “guide $23.60 Orange & Dubbo, $25.90 Wagga” Dinner - “guide $40.65 Orange & Dubbo, $44.50 Wagga”

– reasonable two courses and one or two drinks– meals taken at motel restaurant– book meal to room

Site Entry AdviceSite Entry Advice

personal details

emergency contacts

medical questionnaire

dietary requirements

First Aid qualifications

vaccinations skills questionnaire – licences to be sighted

Timesheet / WorksheetTimesheet / Worksheet everyone must complete a

timesheet complete on a daily basis signed by supervisor every day approved by delegated officer

when completed copy to Logistics after period of

work or when worksheet is full forward to Payroll for payment of

OT keep a copy to transfer LIL to

flex sheet LHPA staff must also complete

LHPA timesheets as per Authority requirements

Conditions of EmploymentConditions of EmploymentI&I NSW staffI&I NSW staff Standard hours:

– 35 hpw staff - 8:30am to 4:00pm (30 min lunch)– 38 hpw staff - 7:30am to 4:00pm (30 min lunch) + 1 RDO every 4

wks

Overtime:

– must be directed & approved by a financial delegate– paid or taken as LIL at OT rates– unpaid break during OT for 35hpw staff– paid break during OT for 38hpw staff

Travel time:

– single time (regardless of weekend or PH)– taken as LIL only (not paid)– max claim 8 hrs per day

Conditions of EmploymentConditions of EmploymentI&I NSW staff contd…I&I NSW staff contd… Emergency Management worksheet:

– for work & travel – commence from when you leave home until

when you arrive home

Flex sheet: – flexible working hours suspended– enter 7 hours each day– manually load LIL onto flex sheet

Conditions of EmploymentConditions of EmploymentLHPA staffLHPA staff Use the Emergency Management worksheet and

Authority timesheet Overtime must be directed & approved by financial

delegate Approval to work in another Authority must be

given by State Controller & State Management Council

I&I NSW will reimburse Authorities for overtime and Authority vehicle use for staff operating outside their home Authority

Conditions of EmploymentConditions of EmploymentOther Agency staffOther Agency staff Use the Emergency Management worksheet and

agency timesheet Overtime must be directed & approved by financial

delegated officer Approval for staff must be given by the State

Controller AND the home agency

Coordination / Control / Command Coordination / Control / Command CentresCentres SCC State Coordination Centre

• Plans and coordinates the plague locust control operations across the State including aircraft contracts, insecticides, communication strategies

• Liaise with Minister, Commissioner & APLC LCC Local Coordination Centre

• Liaise with landholders, LHPA, public land managers & community

• Conduct surveys• Report to State Coordination Centre• Control air operations • Plan & coordinate local spraying operations

FCP Forward Command Post

• LHPA main offices

AcronymsAcronyms SEOC State Emergency Operations Centre

• all emergencies in NSW• Sydney

APLC Australian Plague Locust Commission

• Commonwealth, NSW, Qld, Vic and South Australian Govt reps• Control plague locusts that have inter jurisdictional impact

PLMG Plague Locust Management Group

• NSW DPI Director-General, Chairman State Management Council Livestock Health and Pest Authorities, President NSW Farmers’ Association

• Sets strategic direction for NSW plague locust management PLCC Plague Locust Consultative Committee

• Includes key stakeholders in NSW plague locust management• Advises PLMG on operational policy

IMT Incident Management Team

• Consists of the Controller, Planning Manager, Operations Manager & Logistics Manager

SITREP Situation report

• produced daily

SectionsSections

Control Control - - WhiteWhite

OperationsOperations - Red - Red

Planning Planning - Yellow - Yellow

Logistics Logistics - Blue - Blue

Staying InformedStaying Informed

BRIEFINGS & DEBIEFINGS– Before & after each shift

• current situation• what has to be done• who• how

INFORMATION DISPLAYS– continually updated

• rosters, maps, accommodation etc SITREPS & INCIDENT ACTION PLANS (IAP)

Section TrainingSection Training

specific job training detailed OH&S policies, procedures and associated documents to be

adopted to maintain consistency (our business rules) personal protective equipment (PPE) will be issued and

explained risk assessments to be acknowledged structured hand-overs identify right person for the right job skills matrix

Policies and ProceduresPolicies and Procedures

Policies and procedures to be adopted Policies and procedures are sets of instructions - our business rules Why we need policies and procedures

– To maintain consistency with the job– Improve effectiveness – Improve efficiency– Manage risks and improve safety

A procedure details– What we need to do - Application/Scope– What we require to do it - Resources– Risks involved – Warnings, risk assessments, SWMS– How we will do it - Procedure – Additional information - other policies, procedures etc to refer to -

References

PaperworkPaperwork

Message/Record of Conversation

• Messages are recorded in writing and forwarded quickly

• Keep a copy as a personal record

Fax cover sheet Register of Incoming/Outgoing

Faxes Event Log

Task Request FormTask Request Form

request a resource or a task be specific

– what– how many– when– where– how much– authorised

numbered and recorded in the Task Request register in Logistics

Travel to and from CentresTravel to and from CentresI&I NSW StaffI&I NSW Staff WBS Code – see Logistics

approval on task request P R I O R to travel

actual expenses claimed (no sustenance)

– retain receipts for meals, taxi or train fares etc

incidental expense allowance – $16.50/day– to cover phone calls home, laundry, toiletries etc

RestrictionsRestrictions

No consumption of alcohol or be affected by

alcohol whilst on duty

No illegal drugs

Smoke free zone

Refer media to SCC or Media Officer

The MediaThe Media

Communications Officer at the State Coordination Centre

Normally by invitation of the Locust Commissioner or Media Liaison Unit

Do not answer any questions - refer them to the Media Officer or Locust Commissioner

Treat media courteously

ConfidentialityConfidentiality

Protect confidential information

Official information must not be used for personal benefit

May cause harm or give an improper advantage

Can undermine the integrity and credibility of the operation

Conflict of InterestConflict of Interest

During the Term of the Agreement the contractor must not:

– act as a consultant to any person who carries on or is involved in any capacity in an activity of business; or

– carry on or be involved in any capacity in an activity or business,

which may conflict with, or adversely affect the Consultant’s ability to carry out its obligations under the Agreement, and the Consultant agrees to immediately notify I&I NSW in writing if a risk of such conflict arises.

Code of ConductCode of Conduct

respect

integrity

ethical

efficiency

discrimination

fairness and equity

Taking BreaksTaking Breaks

Breaks during shift– 30 mins every 5 hours during work or travel

Breaks between shifts– 8 or 10 hours between shifts

Breaks between rosters– 2 consecutive days off after 7 day shift

• either in the response or their substantive position or a combination of both

– rest time covered by recreation, flex, extended leave (leave application required)

WelfareWelfare

Critical incident stress - – NORMAL reaction by a NORMAL person to an

ABNORMAL situation Look after –

– self , fellow worker, property owner and family, community

Refer concerns to –– supervisor– personnel staff

– Employee Assistance Program - 1800 337 068

Reactions to StressReactions to Stress

change in sleep pattern fatigue hyperactivity / underactivity changes in health - appetite/headaches/digestion difficulty concentrating / solving problems /

making decisions memory disturbance repetitive thoughts about an incident flashbacks

Occupational Health & Safety …1Occupational Health & Safety …1

all workers must comply with NSW WorkCover legislation safety policy for the prevention of work place accidents and

illness must not be breached - NO EXCEPTIONS who is responsible? everybody

• Management• Workers• Visitors• Contractors

Occupational Health & Safety…2Occupational Health & Safety…2

SPECIFIC RESPONSIBILITIES –

– if it doesn’t appear safe “DON’T DO IT”!– take reasonable care of the health & safety of yourself

and other persons at the workplace– use and care for equipment provided for health and

safety - including personal protective equipment– report all work related accidents, illnesses, dangerous

near-misses, unsafe working practices or conditions to your supervisor

– obey instructions in relation to OH&S– comply with OH&S policies – wear appropriate footwear

Accidents / InjuryAccidents / Injury

Work related accidents, injuries and illnesses must be reported IMMEDIATELY to your supervisor

Supervisor to notify SCC IMMEDIATELY Notification of Injury book must be completed

– Forms are in triplicate:

1. Report of Injury Form (white) - goes to State Logistics for all injuries (via line supervision)

2. 48 Hour Notification form (blue) – goes to State Logistics for an injury or illness treated by a Doctor or time is lost

3.3.Report of Injury FormReport of Injury Form (yellow) (yellow) – remains in the book

Getting to and from workGetting to and from work

transport provided from accommodation to work

– Department car – hire car

• Car pool where possible

no cost to staff

request receipt if using taxis or public transport

Motor VehiclesMotor Vehicles

current drivers licence hire cars – full licence

– no P plate or under 21yr drivers NSW road rules apply only persons involved in the operation no smoking in vehicles complete Motor Vehicle Running Sheet fuel cards – place fuel receipt in satchel what to do in an accident vehicle is under warranty employment agency staff – advise employment

agency if required to drive vehicle

AccommodationAccommodation

organised by CentreIf a relative or friend is sharing your room for a night you are to advise the Logistics accommodation clerk before hand. Additional accommodation charge and meals / drinks are payable by the person.

private phone calls and mini bar expenses at own expense - pay directly to motel

contractors pay for ALL phone calls

Non AttendanceNon Attendance

Notify supervisor if you are unable to attend work for any reason

Employment Agency staff– Advise Employment Agency, and– Supervisor

Department staff – must be covered by leave application to

appropriate delegated officer

Cessation of shift / end of OperationCessation of shift / end of Operation

Site Departure Advice completed by everyone at the end of each shift (available from Logistics)

exit interview with supervisor return assets & keys copy of completed worksheet to Logistics – ALL

personnel I&I NSW staff - worksheet to HO Payroll

(employees responsibility)