Welcome to the

Highways Service

Richard Jones, Group Manager - Mid Herts

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Contents

•Context – The Highway Asset

•Key objectives for the Highways

service

•The service model

•Contractor directed services

•Access to the service & support

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• Multiple small-medium towns

• One million residents

• 277,000 cross-boundary commuters

• 362,000 both live & work in Herts

• Poor East-West rail links

In Context

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Scale of the Task – Highway Usage

•Traffic levels on main road –

more than twice national average

•One of the highest levels of car

ownership in the country

•Car is the most popular mode of

travel

•Traffic forecast to grow by 10%

between 2011 and 2021

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Scale of the Task – The Highway Asset

•5,000 km of roads

•5,000 km of footways and cycleways

•1,700 bridges and structures

•115,000 Street lights

•580 Sets of traffic lights (junctions and crossings)

•165,000 road gullies

•Total Replacement Cost: £6.5 Billion

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Legal Responsibilities

• Highway Act 1980

• Traffic Management Act 2004 & NRSWA

Act 1991

• Road Traffic Reduction Act 1997

• H&S 1974 & CDM 2007

• Road Traffic Act 1988 & amended 1991

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Strategic Service Priorities

Corporate Plan

Hertfordshire - County of Opportunity

• Support economic wellbeing

• Maximise independent living

• Ensure a positive childhood

• Secure a good education for all

• Reduce carbon emissions

• Promote safe neighbourhoods

• Be a leading council

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Strategic Service Priorities

Local Transport Plan 2011-2021

• Support economic development and planned dwelling growth

• Improve transport opportunities for all and achieve behavioural change in mode choice

• Enhance quality of life, health and the natural, built and historic environment for all Hertfordshire residents

• Improve the safety and security of residents and other road users

• Reduce transport’s contribution to greenhouse gas emissions and improve its resilience.

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Key objectives for the Highways Service

1. Achieving sustainable savings, efficiencies and VFM

2. A Locally focussed service striving to meet

customer expectations

3. Enabling safe, convenient travel

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New Service

– One Location - County Hall

– Whole Client Service - a single team

– Geographical Focus

– Countywide Sponsors for services and

programmes

– Highway Locality Officers to support local

county members

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The Service Model

Bridges

FrameworkOut to Tender

The Service Model

Whole Client Service

£7m CST Contract with Opus-ArupService management, Procurement &

Contract Management, Cost Management,

Prelim Design, Benchmarking, Studies,

Strategies

Transport Planning

£500k Contract with Aecom

Transport Studies, Strategies,

Integrated Transport advice

Works Delivery

£35m HST Contract with RingwayDesign & Build and Contractor Directed

delivery of Cat 1, 2, 3, 4, 5 Services

e.g. Emergency works, Cat 1 & 2 Reactive &

Discretionary works, cyclical maintenance,

some Integrated Transport schemes, some

Carriageway, footway and drainage works

Maintenance Framework

£21m Contract (3 lots)Lot 1 Surface Treatments (Eurovia, May

Gurney, Colas, Kiely)

Lot 2 Resurfacing (Eurovia, Tarmac,

Lafarge, AI’s)

Lot 3 General (Eurovia,

Tarmac, AI’s)

EHA Framework

Medium Size Schemes

9 Authorities (incl Herts)

4 Contractors (Eurovia, Tarmac,

Osbournes, Jacksons)

Bridges

FrameworkOut to Tender

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The Service Model

Bridges

FrameworkOut to Tender

Group Manager

Mid Herts

Richard Jones

Integrated

Transport

Projects

Manager

Rupert

Thacker

Development

Manager

James Dale

Highways

Locality Officer

Mark Felll

Mark

Goodyear

Highways

Locality

Manager

Steve Dibben

Development

Engineers

Robson

Mupani

George

Hutchful

Development

Officers

Chris Radford

David

Bottoms

Senior

Development

Officer

Lindsey Lucas

Mike Younghusband

Head of Highways Operations

and Strategy

Vince Gilbert

Head of Highways

Rob Smith

Deputy Director

Environment

HERTSMERE

Group Manager

Contracts,

Performance

and Development

Martin Jaques

Steve Johnson

Head of Contracts and Networks

Group Manager

Network Strategy and

Compliance

Jon Prince

Group Manager

Network Congestion

Management 2

Dave Barnett

Group Manager

Support Systems,

Processes, Data and

Customers

Sue Meehan

Assistant

Network

Manager

Strategy

Paul

Castleman

NRSWA and

Compliance

support

Richard

Hennessey

Assistant

Network

Manager –

Operations

Jon Coomber

Network Officer

Jon Coomber

(Temporary)

Licence and

Enforcement

Officer

Paul Chaplin

Planning Team

Leader

(IWP/FWP)

Paul Butler

Graham Barrow

Head of Planning Team

& Support Services

Head of Profession

Safety

Robert Swears

Daniel House

Head of Engineering & Design

Head of Profession

Bridges / Structures

Keith Harwood

Head of Profession

ITP Feasibility &

Design

Darren Granger

* Heads of Profession:

Sanjay Patel: ITS; Development Management & Standards.

Chris Allen-Smith: Asset Management & Maintenance Strategies.

Morag Saunders: Transport Planning.

Richard Jones: Locality & Community Engagement Strategies.

Richard Boutal: Major Projects.

Rob Payne

Ringway

(Organisational Structure tbc)

District Service Agent

Hamid Kassrai

Local Network

Technician

Barry Smart

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Works Category Definitions

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Member Directed Service – Cat3

Highways Locality Budget (HLB)

•Part of Herts Local

– A commitment to giving local people

more say and control over local services

…it aims to enhance the role of county

councillors and inform and empower the

public …to shift power to individuals,

families and communities

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Access to the Service & Support

Hertsdirect.org

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Access to the Service & Support

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Access to the Service & Support

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Access to the Service & Support

Access to the Service & Support

Access to the Service & Support

Access to the Service & Support

Access to the Service & Support

Access to the Service & Support

Access to the Service & Support

Access to the Service & Support

Access to the Service & Support

Access to the Service & Support

Access to the Service & Support

Highways Faults - 0300 123 4047Highways Faults – 0300 123 4047

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Member Support - Summary

•Ringway’s District Service Agents

– For day to day routine maintenance

•HCC Highways Locality Officers

– Technical support to local member HLB

programme and ‘gateway’ into the service