welcome to the marble slab creamery franchise discovery...

35

Upload: others

Post on 14-Jul-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with
Page 2: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

Welcome to the Marble Slab Creamery Franchise Discovery Process. We have carefully designed the process to allow you to

evaluate our opportunity and determine if we’re a fit to achieve your professional and personal goals. This information is not

intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. We are

providing the United States Franchise Disclosure Document (FDD) at your request, and as a condition to receiving this FDD, you

acknowledge that we are not representing that the contents of the FDD will apply in any manner to our international franchise

relationship, including but not limited to any financial performance representations set forth in the FDD.

Your country of interest may have individual franchise disclosure requirements. If we elect to engage in further sales

discussions, we will fully comply with the franchise disclosure requirements as required by law in your country/territory of

interest

Page 3: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

INTERNATIONAL FRANCHISING OPPORTUNITIES WITH MARBLE SLAB CREAMERY

Page 4: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

This section is designed to:PROCESS OVERVIEWProvide answers to your questions

about the Marble Slab Creamery

opportunity

Brand Attributes and Menu Highlights

The Marble Slab Creamery International

Program Elements and Support

Address Key Elements to be a Marble

Slab Creamery International Master

Franchisee

International Master Franchisee Profile

and Next Steps

Page 5: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

MARBLE SLAB CREAMERY HISTORY

Since 1983, Marble Slab Creamery has built our reputation by specializing in super-premium ice cream with the finest ingredients.

Originally, the franchise was invented by chefs Penn and LaPage, who changed the way we enjoy frozen dessert with the ability to create your own concoction.

Their “Frozen Slab” was the first, the original, and in 1986 they began franchising this concept.

Page 6: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

MARBLE SLAB CREAMERY HISTORY

In February 2007, Global Franchise Group, LLC acquired Marble Slab Creamery. We now have more than 350 open stores around the world. We currently have Master Franchisees operating in: Bahrain, Canada, Egypt, Guam, Guyana, Mexico, Pakistan, Puerto Rico, St. Lucia, Singapore, Kuwait, Qatar, Saudi Arabia, and the United Arab Emirates.

Page 7: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

MARBLE SLAB CREAMERY HISTORY In August 2011, Marble Slab

Creamery and MaggieMoo’s Ice Cream & Treatery combined into one concept, increasing the Marble Slab brand portfolio to more than 470 open stores.

This strategic combination took the rich history and award-winning ice cream flavors from both brands to create a premium and playful experience for our customers.

Page 8: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

Global Franchise Group is a strategic

brand management company with a

focus on franchising. Global Franchise

Group (GFG) owns a portfolio of

franchise brands that includes quick

service restaurant (QSR) franchise

concepts: Great American Cookies®,

MaggieMoo's®, Marble Slab

Creamery®, Pretzelmaker®, and Hot

Dog on a Stick™.

ADVANTAGES OF FRANCHISING WITH MARBLE SLAB CREAMERY

Our Mission: We champion brands and the people who build them

Page 9: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

THE OPPORTUNITY AND MENU

Everything we make is fresh! In addition to our super-premium homemade ice cream, we hand-roll and freshly bake from scratch our signature waffle cones and brownies.

Ingredients from around the world:• Vanilla Beans from Madagascar • Chocolate from Sweden

Unlimited Mix-Ins:• “As many as can fit in the cup or cone” • Candy, Nuts & Fresh Fruits

We also offer delightful nonfat frozen yogurt treats, smoothies, shakes and malts, sundaes, banana splits, ice cream cakes and pies. As for the mix-ins, we offer only the freshest fruits, the finest nuts, the sweetest candies and the yummiest cookies around to satisfy the most sophisticated palettes and the craziest of cravings!

Page 10: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

Hand-Dipped Ice cream flavors made in shop that can be made into Specialty Sundaes, Milk Shakes, Ice Cream Cakes, and Ice cream novelties such as cupcakes

THE CORE MENU

Homemade waffle cones that can be dipped in dark, milk, and white chocolate and topped with additional nuts and candies

Additional products such as frozen yogurt, smoothies, and fruit sorbets

Page 11: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

MENU BOARD STRATEGY

Direct Your Delicious- Unlimited Mix-ins and Endless Flavor Combinations

Fresh Baked Waffle Cones

Fully Customizable Hand Made Beverages

Page 12: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

Marble Slab Creamery is known as The Freshest Ice Cream on Earth! We are known for:

Nation’s Restaurant News Top Customer’s Choice

Brand for 2012

Ice Cream Cakes & Ice Cream Flavors featured

on Food Network, Unwrapped.

Multiple Blue Ribbon Awards from the

National Ice Cream Retailers Association

Lots of Fans!

Launch of “Direct Your Delicious: in April 2014, featuring Unlimited Mix-ins

Often featured in popular culture and on TV

Page 13: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

Mostly Female

Families with Kids

18-54 Years Old

TARGET AUDIENCE

Page 14: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

UNIQUE DIFFERENTIATORS

Originator of the Frozen Slab Concept

Chef-Driven, Freshest Ice Cream with Unlimited Mix-ins

Fresh Dairy and Finest Ingredients from Around the World

Research and Development

Support for New Product Innovations

Page 15: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

INTERNATIONAL MASTER PROGRAM ELEMENTS

Our International Master Franchisee program at Marble Slab Creamery works to connect each Master to the brand resources in disciplines including:

• Real estate, site selection criteria, and design and site layout

• Marketing and Public Relations

• International logistics, local sourcing, and supply planning

• Start up and ongoing operations expertise and support

Page 16: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

Marketing support calendar of events and ongoing brand

building initiatives

Operations training: P&L management, cost of goods and

labor controls

Tips for team training on customer satisfaction and

customer loyalty

Unparalleled franchisee training and support through GFG

University

Ongoing access to our expertise and materials in the areas

of: Business Development, Site Selection, Construction,

Purchasing, Training, Store Operations, Quality Control and

Research and Development

FRANCHISE SUPPORT

Page 17: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

MARKETING CALENDAR

Marble Slab Creamery provides a yearly nationalcalendar

International Masters have access to the current calendar as well as the library of past promotions that they can explore for use in their local market

This allows for customization ofpromotions on a local level

Page 18: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

Step-by-step toolkits for local store marketing provided by Marble Slab Creamery

Toolkit will support:- National Promotions- Online Cake Ordering- Fundraising- Birthday Parties- Much, Much More!

LOCAL STOREMARKETING

Page 19: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

SOCIAL MEDIA

We utilize Facebook, Twitter , Instagram and Foursquare to engage and interact with ourcustomers:

276,146 Facebook Likes4,061 Twitter Followers4,390 Instagram Followers

Share Current Promotions

Promote Local Contents

Allows Real-Time Dialogue with Customers

Page 20: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

BRAND TRAINING

5 days of classroom training on operations, marketing, finance,etc.

Online Training and Videos Available

Business and Operational Tools for Owners

Modules Facilitated by Content Experts

Ongoing Education and Development

Engaging, Interactive, High Tech/HighTouch

5 days of platform (in-store) training on operational execution of the business

Page 21: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

SUPPORT CENTER/ R&D LAB

The Ice Cream brands have dedicated Research & Development Support focused on:

Exploring trends in the marketplace

Continually revolutionizing our offering

Testing and providing feedback on international product samples for approval

New product innovations and ensuring each product is taken through an extensive process to:

- Validate operational procedures in-store along with all other day-to-day activities

- Understand consumer demand and the products' impact on store sales and product mix before a national launch

- A state-of-the-art Innovation Lab that provides the foundation for this innovation

Page 22: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

Marble Slab Creamery is part of a portfolio of brands that has a proven track record of supporting over 1,100 franchised units in over 20 countries

We offer a dedicated International Director who functions as the direct line into each brand and is your point of contact

Internationally specific Market Launch services that are designed to help you realize the first unit opening are:

- Professional New Master Onboarding

- New Market Launch Project Management

- Supply Chain and Logistics Planning

- Operations Support and Consulting

- Product Approval and Local Sourcing Expertise

EXPERT INTERNATONAL SUPPORT

Page 23: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

HOW DOES MARBLE SLAB CREAMERY ASSIST ME IN OPENING THE FIRST UNIT IN MY MARKET?

Market Launch Planning- The A to Z plan of how we will transfer all the brand “know how” to you and the countdown of activities that lead up to the first unit opening

Supply Chain Planning- Working with each Master Franchise group on establishing a targeted local sourcing plan in order to reduce import costs where applicable from the first unit

Onsite start up and training of the first unit

Page 24: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

WHAT KIND OF SUPPORT CAN I EXPECT AFTER I OPEN THE FIRST UNIT?

Continued Marketing and brand building consultation to assist you in growing the brand through the introduction until maturity

Ongoing Operational Support- Ongoing consultation from the first unit until the 100th unit in regards to front line operations and cost improvement initiatives

Franchise Sales and Development- How to set up your market for success when you are ready to start soliciting your own sub franchisees

Page 25: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

LAYING THE SLAB

Page 26: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

SITE SELECTION &SITE CRITERIA

Movie Theatre

Cluster

Sit Down Restaurant

Book Stores

Site criteriaLocation Type – Shopping Malls, Lifestyle and Open Air, Downtown, Entertainment Districts, Tourist Areas

Household income of middle class and upper middle class

Minimum: 50,000 population within a 3-mile radius

800–1200 squarefeet

Preferred Co-Tenants:

Page 27: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

TARGET VENUES

Large Lifestyle Shopping Centers

Pedestrian Driven

Entertainment

Airports

Entertainment Complexes

Tourist Destinations

Transportation Hubs

Restaurant Clusters

Anchored shopping destinations

A typical Traditional Store requires between 650 and1,400 sf ( 60- 130 sm) of space.

A typical modular, prefabricated Non-Traditional Store will use between 400 and 800 sf (37-75 sm) of space.

A typical Satellite will use between 50 and 150 sf (5-14sm) in a shopping center or venue, but also will require a Traditional Store or Non-TraditionalStore.

Page 28: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

Our domestic real estate department can assist you in considering the following:

- Site Selection- Site Evaluation- Demographics and Market Analysis

REAL ESTATE CONSIDERATIONS

.

Site characteristics to consider when selecting a possible location for Marble Slab Creamery

- Demographics- Co-tenancy - Traffic (drive and foot traffic) - Accessibility to your core

customer group - Visibility- Competitive Analysis

Page 29: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

APPEALING STORE DESIGNS

KioskRequirements:• 200 SF (19 SM)• Proximate plumbing and electrical lines• Ancillary storage space recommended

Page 30: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

APPEALING STORE DESIGNS

On MallRequirements:• 900 – 1,200 SF (85-111 SM) • Plumbing and Electric provided

Page 31: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

APPEALING STORE DESIGNS

Off-MallRequirements:• 800-1200 SF

( 74-111 SM)• Electrical and

plumbing connections

Page 32: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

INTERNATIONAL MASTER FRANCHISEE PROFILE

We are looking for business people who successfully operate similar businesses in their country of interest with the ability to grow quickly via self development and sub-franchising

Successful Master Franchisees often operate other food or retail concepts and have experience with other franchise concepts

Financial stability with a net worth of a minimum of $300K USD in liquid assets

Has a dedicated, English speaking staff on the ground in the country/territory where they wish to operate

Master Franchisee candidate will be heavily involved in the business and act as the “Brand Champion” within their organization

Page 33: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

CHARACTARISTICS OF IDEAL MARKETS FOR INTERNATIONAL FRANCHISING

Product offering is attractive to local clienteleProducts can be sold at local price points

Availability of appropriate real estate in the market to support growth

No import restrictions on key brand commodities such as dairy, sugar, flour etc.

Political and banking stability in the market to access U.S. dollars

Page 34: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with

NEXT STEPS

Complete the International Request for Consideration

Continue discovery discussion with the International Director on the inputs to complete your business plan

Receive and negotiate market terms for Marble Slab Creamery

Receive a Letter of Intent (LOI) from Marble Slab Creamery containing business terms

Complete and refine your business plan based on the mutually agreed upon business terms.

Thank you for completing your review of the Marble Slab Creamery Virtual Brochure! We look forward to working with you towards joining our franchiseeteam!

Page 35: Welcome to the Marble Slab Creamery Franchise Discovery ...globalfranchise.com/international/wp-content/... · Global Franchise Group is a strategic brand management company with