WelcomeWelcome to the to the presentationpresentation of of youryour new new sparespare parts parts catalogcatalog

Sp@re P@rtsGo to the contents

CONTENTS: Click on a line to go directly to the page

Selecting a model

The various research methods

Methodology of the basket

Add or change a shipping address

Making a quote in command

Order History and Specifications

Creating and managing sub-accounts

Managing a command of a sub-account

The various tabs

« Personal Information » tab

Tab « order »

Managing « Favorites »Navigation on the catalog

Send by e mail or print a drawing

How recognize a full option

You are You are nownow on the on the catalogcatalog, , youyou cancan taketakesparespare parts parts ordersorders

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If you click on this logo, you return to the pro

Beneteau site

ChooseChoose a boat in the a boat in the dropdowndropdown

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•• By the structureBy the structure

Sp@re P@rts Sp@re P@rts offersoffers severalseveralrepairingrepairing searchsearch ::

•• By the serial By the serial numbernumber

•• By the article codeBy the article code

•• By the By the namename

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Click on the boat of Click on the boat of youryour choicechoice, to place , to place itsits structurestructure

•• By the structureBy the structure

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The structure The structure tooktook place, click place, click On a On a familyfamily

The The imageryimagery isis displayeddisplayed

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You You cancan passpass an an orderorder for for thisthis part by part by clickingclicking the the

basketbasket..

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Click to Click to sendsend the article in the article in youryourbasketbasket

A A windowwindow givegive youyou youryour choicechoice and and askaskyouyou the the quantityquantity youyou wantwant

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LikeLike thatthat or by or by anyany of the of the otherother researchresearch methodsmethods , , youyou cancanaddadd all the parts all the parts youyou wantwant in in youryour basket basket

(if (if therethere isis not a basket on the article line, not a basket on the article line, itit isis becausebecausetherethere isis no no priceprice to to thisthis part, part, pleaseplease contact contact youryour sparespare

parts parts interlocutorinterlocutor))

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This This researchresearch allowsallows quick quick accessaccess to information to information about about youryour boatboat

Begin the Begin the researchresearch

Enter the Enter the vesselvessel numbernumber

•• Research by serial Research by serial numbernumber

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click on click on researchresearch

•• Research by the article codeResearch by the article code

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Enter the article codeEnter the article code

Click Click herehere, to , to startstart the the searchsearch

The The resultresult givesgives the the namename of the article and of the article and itsits location in the location in the boat. click to the article to go on the boat and boat. click to the article to go on the boat and proceedproceed to the to the

orderingordering of of youryour itemitemCome back to the contents

click to the article to go on the boat and click to the article to go on the boat and proceedproceed to the to the orderingordering of of youryour itemitem

Enter the Enter the namename of the article (in full or of the article (in full or justjust a in part )a in part )

Click to Click to startstart the the searchsearch

•• Research by Research by namename

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AtAt anyany time, You time, You cancan ::SeeSee youryourbasketbasket

ModifyModify youryourresearchresearch

Stop the Stop the researchresearch

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You You cancan tootoo ::SeeSee the the amountamount of of youryour orderorder by by clickingclicking on on "Basket "Basket AmountAmount""

A window appears with the total and the number of items ordered

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youyou have have finishedfinished youryour selectionselection, , youyou cancan go to go to youryour shopping basket shopping basket to to proceedproceed of of youryour orders

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HereHere youyou seesee youryour basket, basket, youyou cancan : :: :

•• AddAdd items items atat the back to the back to catalogcatalog

•• AddAdd items items directlydirectly withwith article codearticle code

•• DeleateDeleate one or all article one or all article

Retour au Sommaire

•• choose the date of dispatch of your parts (choose the date of dispatch of your parts (delayeddelayed sendingsending )

•• AddAdd a comment for a comment for eacheach part by part by clickingclicking on on thisthis tabtab

To move to the next stage of selection,

click on "next step"

-- StepStep 1:validation of the articles1:validation of the articlesBasket validationBasket validation

•• availabilityavailability::

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A A windowwindow appearsappears to to validatevalidate the the Favorites section and a comment Favorites section and a comment

cancan bebe addedadded

You can add an item to yourfavorites list

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-- StepStep 2 : 2 : RemainingRemainingIf items If items appearappear in in redred in in youryour basket basket itit isis becausebecause thesethese articles are articles are unavailableunavailable withinwithin 24 24 hourshours. .

If If youyou enter a date in enter a date in stepstep 1 1 youyou willwill bebe automaticallyautomatically redirectedredirected in in stepstep 3 of the basket (by 3 of the basket (by enteringentering a a delayeddelayeddate, date, youryour orderorder isis necessarilynecessarily completecomplete and sent in standard). and sent in standard).

If If youyou do not enter a date do not enter a date youyou willwill arrive in arrive in stepstep 2:2:

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We can ask you 3 questions

First question :If all items in your basket are not available, we will propose to maintain or not in your baskets its: If you click No, the unavailable items will be removed.

Second questionYour order can be prepared in mode "Standard" mode or in mode "fast" (the specific items will be prepared in standard mode)

:

Third question:

partial order: each items are sent as soon as it is possible complete order: the order is sent when all items are available

-- Etape 2 : Etape 2 : ExpeditionExpedition

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traitement

-- STEP 3 : STEP 3 : shipping and validationshipping and validation

FindFind out out herehere if if youyouwantwant to to validatevalidate youryourbasket in basket in quotequote or in or in

orderorder

A comment on the A comment on the orderordercancan bebe addedadded in in thisthis areaarea

""ValidateValidate youryour basket in basket in orderorder or in or in quotequote""

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SummarySummary of of characteristicscharacteristicsof of youryour orderorder

SARL MARINA

SARL MARINAAV. DE L’OCEAN85100 Les Sables d’Olonne

To To addadd an adresse click on the an adresse click on the littlelittle bookbook

In In clickingclicking on on thisthis area area youyou willwill findfindyouryour variousvarious deliverydelivery addressesaddresses

AddAdd or change a or change a shipping shipping addressaddress

Click on the bookClick on the book

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SARL MARINA

SARL MARINAAV. DE L’OCEAN85100 Les Sables d’Olonne

To To addadd an adresse click on the an adresse click on the littlelittle bookbook

The The listlist of all of all youryour customerscustomers appearappear. You are in the . You are in the management of management of deliverydelivery addressesaddresses

Click "Click "AddAdd" to " to createcreate a a new new deliverydelivery addressaddress

AtAt anyany time, time, youyou cancan alwaysalwaysreturn to return to youryour basketbasket

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All All lineslines maymay bebe changechange

ApproveApprove the establishment or the establishment or changingchanging youryour shipping shipping

addressaddressAtAt anyany time, time, youyou cancan

return to return to youryour adresses adresses listlist

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You You cancan nownow validatevalidate youryourbasketbasket

Click Click herehere to to acceptaccept thisthisbasket basket stepstep

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YourYour orderorder isis validatedvalidated

A A numbernumber isis assignedassigned to to youryourorderorder

WithWith thisthis linklink youyou cancancome back to come back to youryour ordersorders

listlist

You You cancan have a have a paperpaper copy of copy of youryour orderorder

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WithWith thisthis linklink youyou cancanexport export youryour quotequote in in excelexcel

You have You have requestedrequested an an impression of impression of youryour orderorder

A A windowwindow withwith the the layoutlayout of of youryour orderorder appearsappears

Click to Click to printprint

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Place Place youryour quotequote to to orderorder

Click to Click to «« orderorder »»

A popA pop--up up askingasking youyou to to confirmconfirm youryour choicechoice

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RefreshRefresh the the windowwindow withwith usingusing «« F5F5 »» The The quotationquotationisis nownow an an orderorder

The The orderorder numbernumber isisidenticalidentical to the to the estimateestimate

You have You have accessaccess to the to the historyhistory of of youryour ordersorders and and

quotationsquotationsCome back to the contents

HistoryHistory of of youryour odersoders and and quotationsquotations

You You cancan viewview a a listlist of all of all commandscommands and all and all estimatesestimates mademade

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To To facilitatefacilitate the the searchsearch for a for a command or a command or a quotequote, , youyou cancan

use the use the variousvarious filtersfilters•• By By namename

•• By article codeBy article code

•• By By orderorder numbernumber•• By type of commandBy type of command

•• By dateBy date•• By By customercustomer referencereference

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•• By By delayeddelayed sendingsending datedate

•• Name Name researchresearch

ladder

Note the description of one of the Note the description of one of the existingexisting items in the items in the orderorder

All All ordersorders includingincluding an article an article havinghaving the the designationdesignation soughtsoughtdisplayeddisplayed

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•• Research by article codeResearch by article code

Note the code of an Note the code of an existingexisting sections in the sections in the orderorder

All All commandscommands thatthat the the article article isis displayeddisplayed soughtsought

042777

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•• Research by the Research by the numbernumber of the of the orderorder

YourYour orderorder appearappearherehere

You know You know youryour orderorder’’ssnumbernumber

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•• Research by commande typeResearch by commande type

Select the type and click on Select the type and click on ""ViewView""

OnlyOnly the the ordersorders wichwichhave the have the samesame types types

appearappear

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•• Research by dateResearch by dateor or delayeddelayed sendingsending datedate

You know the date of You know the date of youryour orderorder

OnlyOnly the the ordersorders whichwhichhave have thisthis date date appearappear

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•• SearchSearch by by customercustomer referencereference

Select the client Select the client referencereference and click and click on "on "ViewView""

OnlyOnly ordersorders of of the the samesame client client

appearappearCome back to the contents

Passage of an Passage of an estimateestimate in in orderorder

Click to Click to «« orderorder »»»»

A popA pop--up up askingasking youyou the the confirmationconfirmation

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The The estimateestimate isis spentspent in in orderorder

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CreatingCreating and and managingmanaging subsub--accountsaccounts

•• You You cancan createcreate as as manymany subsub--accountaccount thatthatyouyou wantwant

•• The The subsub--accountaccount delegatedelegate the the creationcreation of of baskets to baskets to youryour agent.agent.

•• You You remainremain responsibleresponsible for for validatingvalidating the the quotationquotation or or orderorder..

•• The The requestrequest for validation for validation isis donedone by eby e--mailmail..

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Open the tab 'Management of Open the tab 'Management of subsub--accountsaccounts " " underunder PERSONAL INFORMATIONPERSONAL INFORMATION

•• CreatingCreating a a subsub--accountaccount

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Click "Click "AddAdd" a new line " a new line isis generatedgeneratedYou You cancan deletedelete a a subsub--accountaccount

The Code of the The Code of the subsub--accountaccount isis automaticallyautomatically

givengiven

AddAdd the the elementselements neededneeded to to createcreatesubsub--accountaccount, and , and thenthen validatevalidate

You You cancan change change youryour ee--mail mail willwill bebeactive as validationactive as validation

Your agent will connect the site through the following address: http://spareparts.beneteau.fr

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•• Management of Management of subsub--accountaccount orderorderThe The subsub--accountaccount createscreates a basketa basket

For the validation of the basket, the For the validation of the basket, the officerofficermust must submitsubmit hishis basket to the dealerbasket to the dealer

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WhenWhen submittingsubmitting for validation of the basket, for validation of the basket, youyoureceivereceive an email an email alertalert withwith the the followingfollowing message:message:

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Name of the Name of the subsub--accountaccount

AddresseAddresse of of «« Sp@re P@rtsSp@re P@rts »»

Code Code SubSub--AccountAccount

Has a current basket

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Go check to Go check to youryour orderorder wichwich are to are to validatevalidate

Date of Date of requestrequest validationvalidation

OrderOrdernumbernumber

the the subsub--accountaccount

click a line to enter the commandclick a line to enter the command

A message tells A message tells youyou «« SomeSome agents agents askedasked youyou partsparts »»

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ConfirmConfirm or or declinedecline the basket of the basket of subsub--accountaccount

You You cancan go to go to anotheranother orderorder whichwhichpendingpending validationvalidation

Refuse Refuse the basketthe basketValidateValidate basketbasket

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An email An email isis sent to sent to subsub--accountaccount to to confirmconfirm the validation or the validation or rejection of the rejection of the quotequote or or orderorder withwith the the followingfollowing message:message:

Your order No. 266657 dated 16/12/2008 has been validated.

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OthersOthers menusmenus

ChooseChoose««ContactContact »»

All the All the namesnames of of youryourcontacts are contacts are displayeddisplayed, ,

youyou cancan askask youryourquestionsquestions

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You have You have accessaccess herehere to the to the generalgeneral conditions conditions of sale and of sale and cancan downloaddownload themthem if if necessarynecessary

ChooseChoose «« HelpHelp »» givegiveyouyou accessaccess to to thisthis

documentdocument

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AllowsAllows youyou to to disconnectdisconnect

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ChooseChoose herehereyouryour languagelanguage

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You You cancan change change youryour oemailoemailaddressaddress and and passwordpassword

This tab This tab allowsallows youyou to to accessaccess youryourpersonalpersonal information and information and makemake

changes if changes if necessarynecessary

For the For the otherother fieldsfields youyou must use must use the correction the correction requestrequest

PersonalPersonal InformationInformation

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This tab This tab allowsallows youyou accessaccess to to youryour shipping shipping addressesaddresses

PersonnalPersonnal informationsinformations

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This tab This tab allowsallows youyou accessaccess to to youryourcurrentcurrent shopping basket, baskets as shopping basket, baskets as

wellwell as as subsub--accountaccount to to validatevalidate

Favorites Favorites keepkeep in in mindmind the the parts parts mostmost oftenoften orderedordered

HereHere youyou cancan accessaccess youryour orderorderhistoryhistory and and quotationsquotations

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tab "items not tab "items not shippedshipped" " listslistsparts parts whichwhich are are not not yetyet shippedshipped

WithWith thisthis tab, tab, youyoucancan know the know the

disponibilitydisponibility of of eacheacharticlearticle

OrdersOrders/ basket :/ basket :

How to manage favorites?How to manage favorites?AddAdd an item an item thatthat youyou orderorder

oftenoftenYou You cancan addadd a commenta comment

ValidateValidate

You You cancan editedit the commentthe comment

You You cancan addadd the article to the the article to the currentcurrentshopping basketshopping basket

You You cancan deletedelete bookmarksbookmarks

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To To addadd an item, click "an item, click "AddAdd to to CartCart»»

A popA pop--up up appearsappears and and asksasks youyouhow how muchmuch to to orderorder and and confirmconfirm

AnotherAnother poppop--up up appearsappears and and confirmsconfirmsthatthat the item has been the item has been addedadded to to youryour

basket closebasket close

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SomeSome explanationsexplanations for for betterbetter use on the siteuse on the site

Drag the Drag the sliderslider to to increaseincrease or or decreasedecrease the the effecteffect of the zoom. of the zoom. The The frameworkframework givesgives youyou the the redredarea area displayeddisplayed on the on the screenscreen

Click on the Click on the arrowarrow givesgives youyouaccessaccess to a zoomto a zoom

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AllowsAllows modification of modification of the the layoutlayout

AllowsAllows youyou to select an to select an area to area to enlargeenlarge

Back to the Back to the structurestructure

Back one Back one levellevel

PreviousPrevious image image of the of the wholewhole

NextNext image of image of the the wholewhole

PrintPrint

ProvidesProvides accessaccess to a to a photo if photo if atat

Back Back fullsizefullsize

ZoomZoom

Zoom outZoom out

AdditionalAdditional informationinformation

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The The repartsreparts green green covercover sets, click on sets, click on therethere to to

have the have the decompositiondecompositionThe The repartsreparts blueblue covercover

partsparts

The The piecepiece cancan bebeorderedordered

ProvidesProvides accessaccess to to a photo of the parta photo of the part

AdditionalAdditional informationinformation

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If you are in option, the full option is

the article code with a « Z »

REGISTER OR SEND BY EMAIL THE DRAWING

1/ In the catalog , click to print :

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A Window appears : click to « current drawing »

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3/ The Drawing appears in a new window, make a right-click to can register or send the drawing by email

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WeWe hopehope youyou enjoyenjoy to goto goon « sp@re p@rts »

http://spareparts.beneteau.fr

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