Welcome to the

SCM 465Focus Group!

Focus Group Ground Rules/Background

• Anonymity: We will not collect your name or demographic information, your comments will not attributable to you.

• Confidential: Everyone agrees that nothing said or heard in the room will be repeated.

• Respectful: Everyone agrees to listen attentively to other participants.

• Inclusive: Everyone should participate.• Varied: We will use different means to capture your

ideas, including an index-card activity and a group activity.

• Useful: Focus groups typically provide insights not available from other sources. They often result in significant changes.

Questions?

ONLINE LESSONS (EXCLUDING SAP)

Units Course IntroductionIntroduction to E-Business E-Business Models

Index Card ActivityOn the index card, please write one word or

phrase to describe the online lessons (excluding SAP).

Below this word, write a number from 1 to 5 (1 = lowest; 5 = highest) to describe your satisfaction level with the online lessons (excluding SAP).

Roundtable Activity

Form groups of 5-6

Select a Scribe for the Group

Roundtable Starting with the scribe,

work your way around the group stating one relevant strength of the online lessons (excluding SAP); the scribe should jot down each student’s statement.

You can pass

Roundtable

Starting with the scribe, work your way around the group stating one relevant way the online lessons (excluding SAP) could be improved; the scribe should jot down each student’s statement.

You can pass

RankingWorking as a team, rank order the strengths you

identified for the online lessons (not SAP), marking the most important as 1, next most important as 2, etc. (List at least three)

Please rank order the weaknesses of the online lessons (not SAP)—things that should be changed or strengthened—with the most important marked first, etc. (List at least three)

Group Ranking(Strengths)

Provide the #1 Ranked Strengthfrom the

group

Group Ranking(Weakness)

Provide the #1 Ranked Weakness from the

group

SAP ONLINE LESSON

Unit #3 - Customer Relationship Management

Index Card ActivityOn the index card, please write one word or

phrase to describe the online SAP lessons..

Below this word, write a number from 1 to 5 (1 = lowest; 5 = highest) to describe your satisfaction level with the online SAP lessons..

Roundtable Activity

Roundtable Starting with the scribe,

work your way around the group stating one relevant strength of the SAP lesson; the scribe should jot down each student’s statement. You can pass

Roundtable

Starting with the scribe, work your way around the group stating one relevant way the SAP lesson could be improved; the scribe should jot down each student’s statement.

You can pass

RankingWorking as a team, rank order the strengths you

identified for the SAP lesson, marking the most important as 1, next most important as 2, etc. (List at least three)

Please rank order the weaknesses of the SAP lesson—things that should be changed or strengthened—with the most important marked first, etc. (List at least three)

Group Ranking(Strengths)

Provide the #1 Ranked Strengthfrom the

group

Group Ranking(Weakness)

Provide the #1 Ranked Weakness from the

group

Thank you for your participation!

The End!