welcome to the webinar...how to seize back control in a crisis mehul joshi, virginia mansell, kerrie...
TRANSCRIPT
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How to Seize Back Control in a CrisisMehul Joshi, Virginia Mansell, Kerrie Kelly and Murray Bell
Welcome to the Webinar
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Session Objective
To provide you with a “Leadership Playbook” for the ongoing crisis.
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Available as a download
after this webinar at
www.smgrp.com.au
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Session Agenda
• Using Zoom: Questions and Chat • Introduction to our Panel • The Leadership Playbook• Q and A
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To Ask Questions: Desktop
See other people’s questions and
vote for which ones you want
answered.
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How to Use the Chat Function: Mobile
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Poll
How well do you think you are leading?
How well do you think your team / others think you are leading?
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Our Panel
Virginia Mansell • Clinical and Organisational
Psychologist• Founding Partner Stephenson
Mansell Group
Kerrie Kelly• Business Leader and Mentor• Former CEO of the Insurance
Council, Australia
Murray Bell• Business Leader & Board
Member with extensive global experience of crisis management
• Former CEO
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1. Start with the Human Factor
• Crisis are crises because they affect people• In a crisis, people will go to fight or flight• People are riding the rollercoaster of
uncertainty
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The Change Curve
Adapted from the work of Elizabeth Kubler-Ross
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The Change Curve
Adapted from the work of Elizabeth Kubler-Ross
Poll Question
Where were you and are you on the Change Curve?
• Where were you on the Change Curve two weeks ago?
• Where are you now?
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Chat Question
What helped you move along the Change Curve?
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2. Elevate Up and
See the Big Picture
• The human brain is programmed to narrow its focus in the face of a threat
• Managing a crisis can create an adrenaline rush. It’s a sugar high followed by a crash
• In a crisis we move to the operational comfort zone
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3. Focus on Leading not Controlling
The trap for leaders is trying to control everything
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Questions & Answers
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Next Webinar:Monday April 20, 12:00 – 1:00 pm
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Chat Question
What will you do differently?
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Download Leading in a Crisis
Leadership Playbook
www.smgrp.com.au
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Mehul Joshi, Senior Partner & Head of Leadership [email protected] +61 447 235 486 LinkedIn: https://www.linkedin.com/in/mehulj/
Thank you
Next Webinar, Monday April 20, 12:00 – 1:00 pm EST