welcome to wiesbaden!
TRANSCRIPT
WELCOME TO WIESBADEN! This packet contains some starter information pertaining to the Garrison and
surrounding area. For more information, please contact our staff at ACS! DSN:548-9201/ 9202 Civ: 0611-143-548-9201/ 9202
TABLE OF CONTENTS
Page 1 - ACS Facts and Dialing Codes
Page 2 - Medical & Emergency Services Contact & Information
Page 5 – ACS Spouse Orientation
Page 6 - Host Nation Orientation
Page 8 - Lending Closet
Page 10 – On post Veterinary Clinic and local pet laws
Page 11 - How to shop tax free (using VAT forms)
Page 13 – CYS/School Liaison Officer (SLO)
Page 15 - Education Center
Page 17 - Learning a little German and Conversion charts
Page 21 – USAG Wiesbaden Shuttle Bus Schedule
Page 22- Shuttle Bus stops (points of interest)
Page 23 – Taxi service
Page 24 - Wiesbaden Thrift Store & Recycle/ Reuse Center Information
Follow USAG Wiesbaden on Facebook
for up to date information concerning COVID19.
https://www.facebook.com/usagwiesbaden/
This is the official page for the Wiesbaden Military Community
updates managed by the U.S. Army Garrison Wiesbaden
Public Affairs Office.
Information Links:
USAG Wiesbaden Garrison website: https://home.army.mil/wiesbaden/
USAG Wiesbaden COVID19 Information: https://home.army.mil/wiesbaden/
index.php/coronavirus
USAG Wiesbaden Family and MWR website: https://wiesbaden.armymwr.com/
USAG Wiesbaden AFN website: https://www.afneurope.net/Stations/Wiesbaden/
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ACS Facts at a Glance Location: Mississippi Straβe 22 Bldg 07790, on Hainerberg Housing
Phone: DSN (314)548-9201/ 9202 CIV 0611-143-548-9201/ 9202
Operating hours: Monday, Tuesday, Wednesday, Friday 8 a.m. to 5 p.m.Thursday appointments only until 1 p.m. Closed on Federal Holidays
Website: http://wiesbaden.armymwr.com/programs/army-community-service-acs
Email: [email protected] services are available to the following:Active Duty and dependentsNational Guard/Army Reserve and dependentsDOD civilian employees/Contractors and dependentsSurviving family members of Fallen military personnel
Dialing Codes DSN Civilian
334-2XXX521-XXXX
(06134)604 + last three digits of DSN
334-4XXX (0611)508 + last three digits of DSN 335-5XXX (0611)4080 + last three digits of DSN 336-XXXX (0611)816-XXXX 337-5XXX (0611)705-XXXX 338-7XXX (0611)380-XXXX 347-3XXX (06155)603-XXX 537-XXXX (0611)143-537-XXXX 546-XXXX (0611)143-546-XXXX 548-XXXX (0611)143-548-XXXX 570-XXXX (0611)9744-XXXX
Dialing Outside Germany To dial a German commercial telephone number from within the United States: Dial 011 49 and drop
the first 0 of the commercial number.
To dial a German commercial telephone number from within Europe, but outside of Germany: Dial
0049 and drop the first 0 of the commercial number.
To dial a Defense Switched Network number from outside of Europe: Dial 314 plus the seven digit
DSN.
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Wiesbaden Army Health Clinic Location: Bldg 1040, Flugplatz Erbenheim (Clay Kaserne)
Phone: Main Clinic DSN 590-1300 or Civ 06371-9464-1330Appointment line: DSN 590-5762 or Civ 06371-94645762
Operating hours: Monday- Friday 0730 a.m. to 1630 p.m. On the 3rd Thursday of each month the clinicwill be closed for training until 1300
Emergency Services Phone numbers ORGANIZATION DSN CIV
Police
Military - Emergencies 114 (0611) 705-114
Military Non-Emergency 548-
7777/7778/7779 (0611) 143-548-7777/7778/7779
German Polizei 110
Fire Department
Military - Emergencies 117 (0611) 705-117
Military - Non-Emergency 337-5315/5883 (0611)705-5315/5883
German Fire and Rescue 112
Ambulance
On-Post Emergency 117 (0611) 705-117
Off-Post Emergency 112
On-Post Health Resources
Wiesbaden Army Health Clinic 590-1300 (06371) 9464-1330
Wiesbaden Dental Clinic 590-1515 (06371) 9464-1515
American Red Cross (001) 877-272-7337
Installation Operations Center 548-3003 (0611) 143-548-3003
Off-Post Hospitals and Clinics
Asklepios Paulinen Klinik (0611) 8470
Deutsche Klinik für Diagnostik GmbH (0611) 5770
Dr. Horst Schmidt Klinik (Stadt Clinic) (0611) 43-2020 International: (0611) 43-
2799
St. Josefs-Hospital Wiesbaden (0611)1770
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Wilhelm Fresenius Klinik (0611) 4360
Universitatklinik Mainz (Mainz University
Clinic) (06131) 170
Katholisches Klinikum Mainz (06131) 1470
Katholisches Klinikum Mainz (06131) 5750
Polizei
Wiesbaden Polizeipraesidium (Police
Headquarters) (0611) 3450
1st Precinct (0611) 345-2140
2nd Precinct (0611) 345-2240
3rd Precinct (0611) 345-2340
4th Precinct (0611) 345-2440
5th Precinct (0611) 345-2540
Mainz Polizeipraesidium (Police
Headquarters) (06131) 650-653303
Special Response Hotlines
Child Abuse Hotline (24 HR) 548-7777 (0611) 143-548-7777
Domestic Violence Response Hotline (24
HR) (0162) 297-5625
Poison Control Center (German)
English-speaking hotline: (0911) 398-2451
German Poison Control: (00800) 444-
88444
Sexual Assault Response Wiesbaden Victim Advocate (24 HR)
53-SHARP (74277) (0162) 296-6741
Road and Weather Conditions (24 HR) 548-3040 (0611) 143-548-3040
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SERVICES • OPPORTUNITIES • OUTREACH
Be in the KnowACS Spouse Orientation
Every 3rd Wednesday in 2020Jan. 15 • Feb. 19 • March 18 • April 15 • May 20 • June 17 July 15 • Aug. 19 • Sept. 16 • Oct. 21 • Nov. 18 • Dec. 16
Army Community ServiceHainerberg, Bldg. 7790 | 0611-143-548-9201/9202 | (DSN) 548-9201/9202
wiesbaden.armymwr.com & facebook.com/wiesbadenarmymwr
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C u r r e n t l y o f f e r i n g V i r t u a l m e e t i n g s v i a M S T E A M S . P l e a s e c o n t a c t A C S t o r e g i s t e r .
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Army Community ServiceHainerberg, Bldg. 7790 | 0611-143-548-9201/9202 | (DSN) 548-9201/9202
wiesbaden.armymwr.com & facebook.com/wiesbadenarmymwr
A C S S P O U S E S P O N S O R S W I L L
ANSWER YOUR RELOCATION QUESTIONS
PROVIDE VALUABLE INSIGHTS FROM EXPERIENCE
MAKE SURE THEY ARE THE RIGHT SPONSOR FOR YOU
Please call the ACS Spouse Sponsorship Coordinator
for details and to get started.
Get a Spouse SponsorCALL 0611-143-548-9201/9202
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All items for rent
*Pre-made kit for families of 4ITEM QUANTITY ITEM QUANTITY ITEM QUANTITY
Coffee Mug 4 Forks- Dinner 4 Whisk 1
Drinking Cups- Plastic
4 Knife- Chef 1
Plates- Dinner 4 Serving Spoon 1 Pot w/ lid- Small 1
Plates- Salad 4 Slotted Spoon 1 Pot w/ lid- Medium 1
Bowls- Dinner 4 Serving Tong 1 Pot w/ lid- Large 1
Can Opener-Manual 1 Frying Pan 1
Knives- Dinner 4 Potato Masher 1
Knives- Steak 4 Vegetable Peeler 1 Strainer/Colander 1
Tablespoons 4 Spaghetti Server 1 Cutting Board 1
Teaspoons 4 Spatula/Pancake Flipper 1 Mixing Bowl 1
*Pre-made kit for families of 6ITEM QUANTITY ITEM QUANTITY ITEM QUANTITY
Coffee Mug 6 Forks- Dinner 6 Spatula/Pancake Flipper 1
Drinking Cups 6 Knife- Chef 1 Whisk 1
Plates- Dinner 6 Serving Spoon 1 Pot w/ lid- Small 1
Plates- Salad 6 Slotted Spoon 1 Pot w/ lid- Medium 1
Bowls- Dinner 6 Serving Tong 1 Pot w/ lid- Large 1
Knives- Dinner 6 Can Opener-Manual 1 Frying Pan 1
Knives- Steak 6 Potato Masher 1 Strainer/Colander 1
Tablespoons 6 Vegetable Peeler 1 Cutting Board 1
Teaspoons 6 Spaghetti Server 1 Mixing Bowl 1
*- Families of less than 4 or 6 can still rent a pre-made kit
ITEM ITEM ITEM
Silverware/ Utensils Dishes/Cookware Extra Items Children Items
Fork- Dinner Coffee Mug Baking Sheet High Chair
Knife- Dinner Plastic Drinking Cups Casserole Dish Pack ‘n’ Play
Knife- Steak Bowls- Dinner Coffee Maker 110/220 Stroller
Tablespoons Plates- Dinner Toaster 110/220 Styrofoam Booster Seat
Teaspoons Plates- Salad Iron 110/220
Chef Knife Pot w/lid (S/M/L) Ironing Board
Potato Masher Frying Pan Measuring Cup
Spatula/Pancake Flipper Cutting Board Measuring Spoons
Spaghetti Server Mixing Bowl (S/M/L) Whisk
Serving Spoon Strainer/Colander
Slotted Spoon
Vegetable Peeler
Can Opener
Serving Tongs
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Veterinary Treatment Facility Location: Bldg 1038, Wurger St., Clay Kaserne
Phone: DSN 546-0700 or Civ (0611)143-546-0700
Operating hours: Tuesday and Thursday 0800 to 1600, Wednesday 0800 to 1200.Last Thursday of the month Inventory Closure 1200 last working day of each month. Closed U.S. federalholidays
All pets living on post must be registered with the VTF upon arrival.Please allow 72 hours when requesting prescriptions refills.Due to limited manpower and resources, veterinary emergency cases are best served through a fullservice civilian veterinary hospital.
Importing pet information link: http://phc.amedd.army.mil/topics/animed/vtfo/Pages/AnimalImport.aspx Health Certificate -- All pets traveling by air will need a health certificate completed by a veterinarian which is generally valid for no more than 10 days from date of issue. USDA Microchip requirements - Pet dogs, cats, and ferrets must be identified with a microchip compatible with ISO standard 11784 or 11785 or the appropriate microchip reader must be provided along with the pet. GARRISON MEMORANDUM ON PET OWNERSHIP IN GOVERNMENT QUARETERS CONTROL OF PETS CAN BE FOUND AT: http://www.wiesbaden.army.mil/policies/15Pets.pdf
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Avoid paying sales tax with VAT formsIn order to enjoy the benefits of this program, it’s important to understand the process for using VAT forms. Sponsors must attend a briefing at the VAT office, Bldg. 1023E on Clay Kaserne. During this initial visit, the sponsor can add Family member names and buy VAT forms. The NF-1 VAT form costs $5 and can be used for purchases up to €2,499.99. Only 10 of these forms can be checked out at a time, but once one is returned, that household is eligible to buy a new one. The NF-1 form is commonly used for purchases like train tickets, short hotel stays, groceries and clothing. Stacking receipts Multiple purchases from the same vendor can be put onto a single form, as long as the purchases were made during the same calendar month and the refund is collected before the end of that month. The VAT form must also have been purchased before the date of the first transaction and be valid through the last. Shoppers should beware: some vendors may not fully understand these rules and offer to violate them; however, the customer is ultimately responsible for using the forms properly. If a VAT form is used improperly, the customer must correct it by paying the tax, said Clifford Wix, program manager for the VAT/UTAP office. Purchases over €2,500 The NF-2 VAT form costs $65 and is for purchases of €2,500 or more — like a car, for instance. Before an NF-2 can be issued, certain requirements must be met. “We need a quote showing what’s being purchased and how much it would cost without the tax,” Wix said. The buyer also needs to show they are capable of making the payment in full, he added. “That can be done one of two ways. One is with a cashier’s check, if they’re basically buying it straight out. They can also get a letter of intent, or a loan letter, showing that they’re approved to finance the full amount without tax.” “You cannot pay or negotiate before you have the VAT form and still receive tax relief,” Wix said. “You can get a cost assessment, but if you put down any money at the time — if you pay one penny down — then we can’t issue that VAT form.” Another thing to be aware of when making big purchases is that a customer cannot split up items from the same vendor made on the same day in order to use NF-1 forms instead of an NF-2. For example, if someone purchases a bed for €1,500 and a couch for €2,000 from the same store on the same day, they cannot use one NF-1 form for the bed and another for the couch, regardless of what the vendor says. Only one NF-2 form can be issued at a time, and it does not count against the 10 outstanding NF-1 forms. Keep in mind There are several items shoppers should keep in mind before using their VAT forms. The agreement between the German and American governments doesn’t force all stores to offer tax relief. “They can accept VAT forms, but there’s no law requiring shops accept them on the German side. It’s voluntary based on the vendor,” Wix said. Each VAT form has several sheets of carbon copies. The vendor keeps the yellow copy and the shopper should keep two copies; the pink one for their personal records and the white one to turn in at the drop box located just outside of the VAT office. Forms are good for two years from the date issued, but they don’t work retroactively. “If you bought something yesterday and didn’t have the VAT form, you couldn’t get a VAT form today and get the tax off for the day before,” Wix explained. Tax relief is a benefit to military living overseas; however, violating the VAT rules can result in a loss of money, and in more extreme cases revocation of VAT privileges. The VAT office aims to prevent the latter. “When in doubt about when you can or cannot use a VAT form, call the VAT office,” Wix said. “We have the regulations here in the office on a lot of the grey areas.” The U.S. Army Garrison Wiesbaden VAT office is located in Bldg. 1023 East, Room 151, and can be reached at (0611) 143-548-9107- https://wiesbaden.armymwr.com/programs/value-added-tax-vat
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P a g e /17
German Language Reference Sheet
P a g e / 18
Metric Conversion Charts If you start out with two basic facts, you’ll do fine with the metric system. First, remember that measurements are based on 100. Second, the prefix
“centi” means hundred; “kilo” means thousand. Thus a meter is 100 centimeters; a kilometer is 1,000 meters. Similarly, a kilogram has 1,000
grams; a liter is 100 centiliters, and so on.
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Conversions for Driving and Car Maintenance To convert Kilometers into Miles, divide the number of KM by 8 and multiply the result by 5. A simpler method of
converting KM into Miles (though not quite as accurate) is easy to do if you follow this rule of thumb: multiply the KM by
6 and drop the last zero. Ex: 20 KM x 6 = 120, Drop the last 0 = 12, 12 KM = 12 M (approximately)
Distance
Kilometers Miles
1 0.625
5 3.125
10 6.25
20 12.5
30 18.75
40 25
50 31.25
60 37.50
70 43.75
80 50
90 56.25
100 62.50
110 68.70
120 75
130 81.25
140 87.50
150 93.75
200 125
Tire Pressure
Kilometers/ Centimeters
Pounds/ Inch
1.37 20
1.50 22
1.75 25
2 29
2.25 32
2.50 36
2.75 40
Gasoline
Gallons Liters Liter Gallons
1 4.55 1 0.22
2 9.09 2 0.44
3 13.65 3 0.66
4 18.18 4 0.88
5 22.73 5 1.10
10 45.46 10 2.20
20 90.92 50 11.01
50 227.30 75 16.50
100 454.60 100 22
200 44
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Conversions for Clothing Sizes MEN’S
Suits/ Coats Slacks Shirts Shoes Hats
US DE US DE US DE US DE US DE
32 42 30” 75cm 14 36 6.5 39 6 ¾ 54
34 44 32” 80cm 14 1/2 37 7 40 6 7/8 55
36 46 34” 85cm 15 38 7.5 40.5 7 56
38 48 36” 90cm 15 ½ 39/40 8 41 7 1/8 57
40 50 38” 95cm 16 41 8.5 41.5 7 ¼ 58
42 52 40” 100cm 16 ½ 42 9 42 7 3/8 59
44 54 42” 105cm 17 43 9.5 42.5 7 1/2 60
46 56 44” 110cm Sweaters 10 43
48 58 46” 115cm S 46 10.5 43.5
50 60 M 48-50 11 44
L 52-54 11.5 44.5
XL 56 12
WOMEN’S
Blouses Stockings Shoes Bras
US DE US DE US DE US DE
6 34 8 0 4 35 30 65
8 36 8.5 1 4 ½ 35 ½ 32 70
10 38 9 2 5 36 34 75
12 40 9.5 3 5 ½ 36 ½ 36 80
14 42 10 4 6 37 38 85
16 44 10.5 5 6 ½ 37 ½ 40 90
18 46 Underwear 7 38 42 95
20 48 S 46-48 4 7 ½ 38 ½
M 50-52 5 or 6 8 39
L 54-56 7 or 8 8 ½ 39 ½
XL 9 9 40
9 1/2 40 1/2
10 41
CHILDREN’S
Clothes Shoes
US DE DE DE
2 92 2 20
3 98 3 21
4 104 4 22
5 110 5 23
6 116 6 24
7 122 7 25
8 128 8 26
9 134 9 27
10 140 10 28
11 146 11 29
12 152 12 30
13 158 13 31
14 164 14 32
15 170 15 33
16 176
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TAXI service
Phone: Civ (0611) 444-444
There is one authorized taxi company currently servicing U.S. Army installations in Wiesbaden, which is authorized to go to specific posts/Kaserne. If you want a taxi TO PICK YOU UP from Clay Kaserne or Hainerberg Housing, call Taxi Wiesbaden at Civ (0611) 444-444. RATES AND LOCATIONS
Procedures for requesting a taxi
1. Call the taxi company. Tell the Taxi dispatcher you need a taxi driver
“WITH A U.S. INSTALLATION PASS”
(Make this clear several times; this is critical. This is the “key word”; if the driver does not have a pass, he will not be allowed on post.)
2. Specify your pick-up point.
Just saying Wiesbaden is not enough - clearly indicate Clay Kaserne or Hainerberg Housing, Mainz-Kastel Kaserne, etc., AND give a building number.
3. Give them your full name.
4. Give them your phone number. Cell phone preferred
–Specify the time of pick-up.
–Specify destination.
(Preferably in advance, especially if you need to go or come from the airport.)
5. Specify number of passengers
If you are traveling to the airport, report the total number of suitcases. American luggage sizes are larger than European sizes. Also, report how many passengers will be going. This will determine the vehicle or if they have to come with two cars. These companies do not have many vans. If you have small infants, you will need to bring your own child's vehicle safety seat. It is not a requirement for taxi's to provide that.
6. Be prepared to pay in full with euros (€).
Be prepared to pay all taxi drivers in euros. Some taxis do not accept U.S. dollars or any form of credit.
*RESERVATION NOTE:
The best thing to do is call in advance and coordinate an appointment in order to get the larger vehicles. All taxis will be searched upon arrival at the installation access control point at any installation, even with U.S. ID cardholders as passengers. Taxi drivers without installation passes CAN NOT be signed in to any U.S. Army Garrison Wiesbaden installation.
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THE THRIFT SHOP
Current Location: 7762 Washingtonstrasse
Old PX Bldg, Hainerberg HousingWiesbaden
Contact Information: [email protected]
facebook.com/wcscthriftshop
Current Hours: Tuesdays and Thursdays:
10am to 2pm2nd & 4th Saturday of each
month: 10am to 2pm
Check out our Thrift Shop Facebook page to get all of the latest information on sales, hours, and events
The WCSC Thrift Shop is a community fundraiser for the Wiesbaden Community Spouses’ Club. The money you spend is reinvested back into the community as Scholarships, Grants and Gifts.
The Thrift Shop is ALWAYS in need of volunteers! Anyone from the community, whether a WCSC member or not, is welcome to volunteer at the Thrift Shop!
We are proud to offer a 25% discount for all E4 and below to include family members. This discount does exclude
Consignments and white tagged items.
Interested in Consignment? Consignments are done by appointment ONLY!
Patrons may consign up to 24 items per week, and up to 12 items per day. With PCS orders, consignors may consign up to 48 per week.
Download, print, and complete the 2 forms (Contract and Inventory Sheet). Bring the forms with your items to consign. All consignments are due one hour before the shop closes.
Recycling and Reuse Center Location: Clay Kaserne, Bldg. 2450
(Behind the Arts and Crafts Center)
Phone: DSN 548-4030Civ (0611) 143-548-4030
Hours of operation:Mon.–Fri., noon–3:30 p.m. and Thurs. noon–6 p.m. Every second Saturday of the month open from 10a.m.–4 p.m. Closed on Holidays
The reuse center is for U.S. ID Cardholders only. Visitors may take up to 10 items and donations of serviceable household goods are welcome.