welcome. welcome – new members jackie barker welcome - guests guests gyftswap bonago eagle eye gap...
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Welcome
Welcome – New Members
Jackie Barker
Welcome - Guests
Guests• Gyftswap• Bonago• Eagle Eye• GAP• Global Hotel Card• Havas People• Nationale Entertainment Card • Neenah• Sustainable Cards
Welcome - New Exec
Issuer Service
John Bevan SpaFinder Eoin Whyte Savvy
Stephen Ashdown Debenhams Ajay Sethie PPS
Stuart Lawrence Marks & Spencer Siobhan Moore Locke Lord
Juliette Savage TK Maxx Steve Bradbery SVS
Glenrose Roper Signet
Joint Chairs:
John Bevan, Stephen Ashdown & Eoin Whyte
Andrew JohnsonDirector General, UKGCVA
UKGCVA Annual General Meeting
2013/14 End of Year Accounts
2014 2013
£ £
Sales 225 738 206 741Includes member fees & research fees
Cost of Sales 128 538 118 941Includes subscriptions, web costs, events, data reports & research projects
Gross Profit 97 200 87 800
Administrative Expenses 95 813 87 428
Net Profit 1 387 372
Current Membership
32 Issuer Members 38 Service Members
70 Total Members
Please pay your membership subscription if you haven’t already!
New Exec
Issuer Service
John Bevan SpaFinder Eoin Whyte Savvy
Stephen Ashdown Debenhams Ajay Sethie PPS
Stuart Lawrence Marks & Spencer Siobhan Moore Locke Lord
Juliette Savage TK Maxx Steve Bradbery SVS
Glenrose Roper Signet
Joint Chairs:
John Bevan, Stephen Ashdown & Eoin Whyte
Constitution Changes
Executive Voting Exec suggest that the following be added to the UKGCVA Constitution:
‘A minimum turnout of 60% of the membership is required to validate an executive committee election. If less than 60% of the membership vote then a re-vote is required.’
Please give your response by completing the sheet given to you and return to Julie
Constitution Changes
Fees 2014/15 no increase in fees, this is the 6th consecutive year of fee increases.
Exec suggest that the following be added to the UKGCVA Constitution:
‘From 2015 membership fees will increase year on year at least in line with inflation.’
Please give your response by completing the sheet given to you and return to Julie
Non-Constitutional Changes
• Members received invoice for fees in May. Members who have not paid by January will not be entitled to attend meetings and events
• At the last members meeting there was a proposal to link a research project to the membership fees, based on member feedback the Exec decided not to go ahead with this. Research will be included in the Strategy
Eoin Whyte & John Bevan
Joint Chairs, UKGCVA
Strategy 2015 and Beyond
Strategy 2015 and Beyond
• Current strategy takes us to end of the year
• New strategy for 2015 to 2017
• New strategy will determine the brief for the new Secretariat
• Strategy development is not exclusive to Exec – all members have opportunity to be involved
What Next?
• Today get feedback from members
• Between now and Christmas monthly meetings arranged which members may feed into
• Strategy presented to full membership February 2015
Today
1. The UKGCVA today – the value of membership – questionnaire
2. In 3 years what does success look like for the UKGCVA?
Today
• What real value does your company get from your membership today?
• Why do you stay as a member?
• Why should new members join?
• What benefits would you like to see that you currently don’t get?
• Is the policy of ‘no data, no membership’ an enable or inhibitor?
Small Groups, fill in questionnaires
3 Year View
• If the Strategy has delivered, what does success look like for the Association in 3 years time?
• Consider:
• Has membership doubled?• Is there a new SME category of membership?• Are 75% of the top retailers members?• Is data submission mandatory or optional?
4 groups, round flipchart
Insurances & Bonds.Update from Department for Business, Innovation & Skills
Andrew JohnsonDirector General, UKGCVA
Insurance
• Further to discussions at previous meetings and workshops the UKGCVA Exec agreed to investigate the cost of various types of insurance policy
• Three separate companies are investigating a range of insurance based options
• Getting specific quotes is proving more difficult than expected; to date we have no definitive figures
• Various insurance options have been identified and the Exec aim to have more information within the next 4 to 6 weeks
Business, Innovation & Skills
• No word from BIS since the presentation at the conference in March by the Minister………
……..until this week!
• Letter received
Good News!
• BIS have extended the scope of ‘the project’ to include pre-payments in the event of a company insolvency
• The Law Commission is to undertake research on the protection of repayments and the position of payments claims during insolvency
• ‘This goes much wider than the gift voucher industry..’
• The Law Commission will be carrying out a consultation exercise next year – the UKGCVA and members have been asked to participate in this consultation
Not so Good News!
• Consumer Codes Approval Scheme operated by Trading Standards Institute
• ‘we are still interested in encouraging the gift card industry, amongst others, to consider setting up an approved Code’
• ‘..work closely with your industry on particular aspects of the sectors offer to consumers, such as seeking to set up a common minimum expiry date and working with the Financial Conduct Authority on transparency of terms and conditions that would be understandable for consumers’
Next Steps: Two Chairs and DG will meet with BIS on 16th October
Emoney, Payment Services Directive & AML
Andrew JohnsonDirector General, UKGCVA
on behalf of Siobhan Moore, Locke Lord
VAT
Andrew JohnsonDirector General, UKGCVA
Harmonisation of VAT on Vouchers Across all Member States – EU meeting 18th Sept
• VAT B2C place of supply rules come into force 1st January 2015
• Suggested that a change be made to VAT rules from 1st January specific to Telecoms; this was rejected
• However, all Member States agreed that it was not possible to pass domestic legislation by 1st January for wider industry
‘The Presidency concluded that the majority of Member States would support further work aimed at business affected by the 2015 changes (ie not just telecoms business ) and it would consider making text revisions either targeted at those specific businesses or something that focusses on the characteristics of those businesses. The latter would also apply to businesses not in those sectors but with similar voucher operations.
We wait to see what the Presidency puts forward for further discussion next month on a date as yet unconfirmed.’
Email from Treasury
‘The meeting also considered a paper put forward by the UK that suggested future discussions of the more complex MPV issues could be held around a basic rule for MPV vouchers. Where the issuer and redeemer are the same entity and the buyer paid the face value, the tax would be accounted on redemption. But where this basic rule could not apply, the UK suggested a possible solution would be to charge a blended rate through the distribution chain, based on the general VAT position of the redeemer - or alternatively, a standard rate subject to an adjustment. This received a mixed reception but we have been asked to explain the concepts further at a future date.’
Email from Treasury
‘The meeting also considered a paper put forward by the UK that suggested future discussions of the more complex MPV issues could be held around a basic rule for MPV vouchers. Where the issuer and redeemer are the same entity and the buyer paid the face value, the tax would be accounted on redemption. But where this basic rule could not apply, the UK suggested a possible solution would be to charge a blended rate through the distribution chain, based on the general VAT position of the redeemer - or alternatively, a standard rate subject to an adjustment. This received a mixed reception but we have been asked to explain the concepts further at a future date.’
UKGCVA has sought clarification on this, however ‘it would be easier for us to explain face to face’ and consequently we have been called to a meeting with
Treasury on 15th October.
15th October, also a meeting with Treasury for any member who manages business affected by VAT rules in Germany – Treasury wants to know more about how Germany manages VAT on vouchers
1. What would Members like to see on the UKGCVA website?
2. How do members use the website?
3. How should the UKGCVA engage with social media; what advantages can social media bring to member communication?
UKGCVA Website & Social Media Strategy
Andrew JohnsonDirector General, UKGCVA
UKGCVA Conference 2015
Conference 2015Wednesday 18th March; Lancaster Hotel, London
• New website launched this week www.ukgcvaconference.com
• Interactive site with social media feeds• Members encouraged to Tweet
• Brochure distributed to over 500 potential sponsors, exhibitors and delegates
Conference 2015Wednesday 18th March; Lancaster Hotel, London
• Opportunities for Sponsoring• Opening sponsor• Closing sponsor• Other sponsorship packages
• Opportunities for Exhibiting• Gold, Silver & Bronze packages
• Opportunities for Speaking
• See website, brochure or speak to Julie
UKGCVA Data Collection
VALUESUPDATE
September 9th 2014Waterside House
UKGCVA - BDO Data
October 2014
Objectives
• Review what we currently receive
• Understand how you use the data
• Review the BDO recommendations
• Understand what members want to receive
BDO Data Analysis Review
• Review the Top Level data In • Retailers / Leisure Operators / Agent
• By % and by Value• Paper / Plastic
• B2C (Store - .com – GCM) & B2B (Direct – Indirect)• Industry Total• Retail Total• Leisure• Agent
• Blind Ranking – once per year
Trends
Q1 2013 Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 20140
500000
1000000
1500000
2000000
2500000
Chart Title
Ind Paper Ret Paper Paper Plastic Ret Plastic Plastic #REF! #REF! #REF!
Blind Ranking
TOTAL MEMBERSHIP
TOTAL B2C B2B Paper
Voucher Gift Cards
Volume Growth Volume Growth Volume Growth Volume Growth Volume Growth
Ranking 1 1 1 1 1 1 1 1 1 1
Contributors 32 32 30 30 31 30 26 24 29 28
The results of two of the contributors have been estimated
RETAIL SUB-GROUP
TOTAL B2C B2B Paper Voucher Gift Cards
Volume Growth Volume Growth Volume Growth Volume Growth Volume Growth
Ranking 1 1 1 1 1 1 1 1 1 1
Contributors 18 18 18 18 18 18 14 13 17 17
Recommendations for workshop discussions
• Data insights workshop sessions
• More definitions
• Blind Rankings – • quarterly to see how this changes or half yearly for a larger insight?
• Explore what more can be reported
• Sub Group Level – Retail only?• Grocery• Fashion• Department stores• DIY / Homeware
Lunch and Networking
Next Member Meeting Thursday 12th February 2015
ICO