wellbeing teams - a fresh approach to home care
TRANSCRIPT
Why?
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Wellbeing Teams self-managed teams in homecare inspired by Buurtzorg
A new approach to homecare
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Personalisation: greater choice and control for older peopleThe Care Act (2015) and guidance requires focus on aspirations and outcomes - and personal budgetsIndividual Service FundsThe UK context
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How can wegive people choice, control, and improve health and wellbeing?create effective, self-managed teams?focus on outcomes, not on hours?make this work for ISFs and for self-funders?
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1) What is different? How support is organisedSelf-managed teamsWhole person to workNeighbourhood-based
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2) What is different? How support is deliveredCo-productionWhole person focus Build capacity and connectionsPersons priorities & outcomesCo-design serviceChoose their teamWhat matters to youAsset-based5 Ways to WellbeingSupport sequenceCommunity Circles
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The Support Sequence
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Circles have developed and harnessed community resources, which promote social inclusion and improve wellbeing for all relevant members []Circle members universally said that [circles] produced major social, psychological and practical outcomes for the individual and their family.
Perkins M. Wistow G. Knapp M. & Bauer A (2014) Circles of Support and Personalisation: exploring the economic case. PSSRU Discussion Paper no 2882. London: LSE/PSSRU
Logo for community circles
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Community Circles
Introduce the Rally Round video as an example of how Circles work for an individual9
Meet Norma
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Wellbeing Teams
Introduce myself and summarise what the presentation is aboutTalk a small amount about my background and what made me decide to work for Community Circles Brandon Trust link
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Annie
Values Based Recruitment for Wellbeing Teams
60enquiries
30telephone interviews
10phoned to confirm
9people on the day
5people appointed
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Value Based Recruitment
Values map1. Human rights2. Human dignity3. Wisdom4. Care/nurture (compassion)5. Social equilibrium6. Health/well-being7. Being self8. Equity/rights9. Equality/self-determination10. Wonder/curiosity/nature
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Individual and team supportTeam coach
Individual coachesTeam meetings raise tensionsBuddiesHQPeer and group supervision
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Wellbeing Teams can only deliver outcomes creatively within ISFs or if people are self-funders
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