wesco case
TRANSCRIPT
WESCO Distribution Inc
Presented By -Group 7
WESCO Profile
• Founded in 1992, distribution arm of Westinghouse & was sold to investment company in 1994
• $ 2.2 Billion company in 1996
• 3rd largest full-line wholesale Electrical Equipment & Supplies (EES) distributer in USA
• 279 branches in US
• Leading Provider of:
− National Account Programs
− Integrated Supply Services
− OEM Direct Materials and Services
− Electric Utility Distribution Grid Solutions
• Consistent strategy of market share growth:− Local market penetration with
national programs− Acquisitions− Operational excellence
Company ProfileCompany Profile Market PositionMarket Position
WESCO - Customer Analysis
• Industry requirements Supply chain improvement- JIT, Long term contract with few suppliers Focus on quality and reducing overall cost (Including Procurement) Recently, customers want non competing supplier to form alliances in order to reduce
cost
Customer No of customers
Customer Needs Total Market Size /Share
Relationship
Electrical contractors
987 Deliver in time at least possible price
$ 17.9 BN/ 2.6% Tender based (Bidding)
Industrial Customers
465 One stop solution for MRO needs
$ 16.7 BN/ 6% Long Term JIT
Commercial, Industrial and Government (CIG)
148 NA $ 5.9 BN/ 2.5% Stable
National Account Program
National Account Program – Customers
Key ClientsKey Clients Other ClientsOther ClientsFocus ClientsFocus Clients
• Next 100 customers after top 50 clients by sales volume
• Under utilize WESCO to satisfy their major needs
• Sales – $ 52 Mn
• CVI - 105
• Cost Index - 110
• Price Index - 93
• Top 50 clients by Sales Volume
• Multisite Agreements supplying EES as well as non-EES products
• Sales - $180 Mn
• Average - $4 Mn per customer
• CVI - 120
• Cost Index - 80
• Price Index - 90
• 150 Clients
• Hunting licenses
• Sales - $ 32 Mn
• Product only, non-exclusive accounts
• CVI - 100
• Cost Index - 110
• Price Index - 95
Successful NA Development Stages
• Calling high potential EES
• Presentations to get prospects thinking
• 6-9 month Phase
• Presentations to the purchasing staff, Executives in plants, addressing customer concerns
• 30-40% NAM’s time
• Signing of the contract initiates this phase
• Half of NAM’s time for the initial months
• 30-60 days of travel to understand all the branches and their individual needs well
• After 90 days -> Order is received
• NAM holds NIT meetings to resolve difficulties , presents new cost saving initiatives
• 15% of NAM’s time
30%
12%
2%3%3%
5%20%
2%
20%
1% 1% 1%
Customer Cost Savings
Productivity Improvement Inventory reductionOther SKU deletionsProduct Substitutions Price ImprovementEnergy Savings TrainingTransaction Cost reduction Service ImprovementAdministrative Improvement Application Engineering
Successful NA implementation
Wesco’s Organization Structure
Market Analysis and Opportunity
• Thousands of electrical and industrial product manufacturers
• Distribution to 150 suppliers• Competitive arenas:
− Specialization, Geography, Peer
• Competition with Product Specialist, Retail Generalist, Regional & Local distributors
Large, Fragmented MarketLarge, Fragmented Market Value of DistributionValue of Distribution
$40 Billion Construction,
MRO, and OEM Markets
• Procurement
• Warehousing
• Logistics Management
• Scale
• Global sourcing
• Value-creating solutions
• Enhanced interdependence
• Sales
• Marketing
• Delivery
• Service
MRO
Market Trends Benefit WESCO
SUPPLIERS CUSTOMERS
Future of NA Program ?
• The Issues:• Below expected Sales and Profits
• Supplier/Distributor tiering and alliances
• Proactive pitching to NA customers or reaction to demand
• Account generated only 40% of target in first 5 months and margin fell by 2%
• High service demand not withstanding the sales volume
• Excessive demand of NAM’s time
• Reluctance to abandon local distributors
• Becoming competitors to electrical contractor’s traditional business thus threatening their own business
WESCO – A Total Supply Chain Solutions Provider
Present Future
Market-Focused Branches
One WESCO
National Accounts Global Accounts
Integrated SupplyComplete
Supply Chain
North AmericanCentric
Global
Providing Broad Solutions toCustomers
• Extensive products and services
• Broad geographic coverage
• Deep penetration into customer processes
• Difficult to disintermediate
THANK YOU
WESCO Growth Strategy & Financial Objectives
• Target sales and marketing initiatives on attractive verticals
• Sell complete set of products to all customers and service all their locations
• Expand product and service portfolio and capabilities
• Expand internationally
1. Grow faster than the market plus acquisitions
2. Maintain industry-leading cost position
3. Expand operating profit
4. Provide superior return on invested capital
5. Generate strong operating cash flow through the cycle
…focus on value creation
Growth StrategyGrowth Strategy Long Term Financial ObjectivesLong Term Financial Objectives
Products & Suppliers
Markets & Customers Geography
WESCO Evolution
• LBO in 1994 by management and Clayton, Dublier & Rice
• ~$1.5 Billion in sales
• ~175 Branches in U.S. and Canada
• ~85% non-residential construction
• Limited supply relationships other than Westinghouse
• Sales grew to $3.7B
• 25 acquisitions
−Expanded geographic footprint
−Diversified end-markets and supplier base
• Launched National Accounts Program
• Launched Integrated Supply
• Leveraged recapitalization 1998
• IPO 1999
• Severe industry downturn
• High financial leverage
• Suspended acquisition program
• Strong free cash flow generation
• Invested in sales and marketing programs
• Launched LEAN
• 11 quarters of double digit sales growth
• Sales grew to $6.1B
• Invested in sales capacity expansion
• Restarted acquisition program
−7 acquisitions with $1.1 B sales
−Product category expansion
• Improved capital structure
• Expanded marketing programs
• Expanded LEAN
• Significant cost reduction actions taken
• Record free cash flow generation
• Strengthened capital structure
• Accelerating LEAN and extending to customers
• International expansion
• Investing in attractive growth verticals and geographies
Captive Distribution Arm of Westinghouse
Captive Distribution Arm of Westinghouse
Recessionand Recovery
Recessionand Recovery
GrowthAccelerates
GrowthAccelerates
SevereRecession
SevereRecession
Growth StrategyDeployed
Growth StrategyDeployed
1922-1994 1994-2001 2001-2003 2004-2008 2008-2009