Westar EnergyEmergency Preparedness

and Restoration

TFR Meeting

June 26, 2012

Jim Tyler

Director, Distribution Services

Presentation Topics

Storm Restoration Manual

Crisis Center

Storm Agreements

Mutual Assistance

Other preparedness plans

Westar’s Storm Restoration Manual

Roles & Responsibilities

Crew Comfort

External Resources

Division Information

Safety/Emergency Information

Storm Restoration Crews

Storm Restoration Crews

Duty Roster Database

Crisis Center – Topeka General Office, 5th Floor

CRISIS MANAGER

Direct overall restoration effortActivate Crisis Center and teamDevelop and initiate restoration planPromote restoration in a safe mannerProvide support for timely restoration of serviceUtilize Zone/Area concept and staging areas if neededObtain adequate manpower and equipmentCall in appropriate support group assistanceStay informed of all major outages, transmission and distribution circuitsMonitor weather conditionsCommunicate with System Operating AuthorityGenerate status/progress reportsCustomer Action Center as appropriate Senior management team Inform Corporate Communications and media Develop plan for manpower and equipment reductionsInsure the proper storm accounting guidelines are followed

RESTORATION PRIORITIZATION

Transmission SystemOne transmission source must be established and restored into each substation - generally one that will take the shortest amount of time to restore and still be able to handle the load of the substation.If it becomes necessary to restore a transmission line that will not handle the total load of a substation, use rotating blackout techniques.

Distribution SystemDistribution repair should be handled in the following order:1.Remove or eliminate all public hazards2.Restore service to essential and life support customers3.Restore all main feeder circuits4.Restore laterals5.Refuse transformers and repair secondary conductors6.Repair services7. Repair street light circuits

INFORMATION TECHNOLOGY

Coordination of all Westar communication to support the Crisis Center, Field Operations and support for efficient customer restoration including:1.Phone 2.Lan/WiFi3.Fiber4.In-truck terminals5.Cell service6.Computers7.Printers8.Plotters

C&I ACCOUNT MANAGERS

Coordination of all communication with Westar’s top 1000 customersTransfer 800 numbers to Crisis Center for up to date status/responseInformation conduit for County/City officials as neededCommunication with wholesale customers impacted by eventProvide other Crisis Center support as needed

SUPPORT 1

Administrative and clerical support for Crisis ManagerCoordinate any needs of Crisis CenterProvide support to Crew Coordinator for crew/contractor managementCoordinate requests for changes in procurement limits as neededProvide other Crisis Center support as needed

CREW COORDINATOR

Obtain adequate manpower and equipment for efficient and safe restoration Coordinate current contractors on Westar propertySecure additional contractor resources as needed per storm agreement Verify insurance information on file Request crew complement and makeup with associated equipment Request specialized equipment if needed Determine estimated time of arrival Coordinate logistics with Field Operations for show up locationSecure additional resources from neighboring utilities unaffected by storm through Midwest Mutual AssistanceMonitor assistance needs throughout storm and adjust manpower and equipment levels appropriately Coordinate with Crew Comfort staff to ensure adequate lodging and meal arrangementsCoordinate entry of resources and equipment in Storm Restoration databaseCoordinate distribution of Storm Restoration manuals and safety briefing to all off property assistanceCoordinate relocation and release of contractor and mutual assistance crews

DAMAGE ASSESSMENT

Determine initial and ongoing assessment of damage to Westar assetsCompile an initial "broad brush" damage assessment from all affected areasEstablish communications with the Field Operations personnel for coordination of assessmentCreate high level material summary depending upon extent of damageGather field information for priorities based on assessment and coordinate with Restoration Prioritization personnel

SUPPORT 2

Additional administrative and clerical support for Crisis Center if neededCoordinate and support any needs of Crisis Center teams

MATERIAL COORDINATION

Direct and secure all materials needed for timely restoration of Westar assetsWork with vendors as needed for shipments of materialsProvide adequate material handlers to distribute materials to needed areasCoordinate with Crisis Center teams for changing conditions and type of damage found

TRANSMISSION

Coordinate restoration of all transmission lines on Westar propertyRequest additional contractor resources as needed to support restorationCommunicate with System Operating Authority on system availability and coordination of clearancesCommunication hub with construction supervisors providing oversight over contractor crews restoring transmission facilities

STATE EOC

Communication hub from Crisis Center to State/County agencies on restorationProvide current information on any state level support or needsCoordinate timing of restoration for possible temporary power requirements with generators

MEDIA RELATIONS

Coordinate all communications to the mediaWork with any Kansas agencies as needed on status or restorationProvide employees with interim updates on restoration efforts

CREW COMFORT

Coordinate all needs of Westar, contractor and mutual assistance crews during the eventWork with local Field Operations teams to provide adequate crew comfort for crews working in the fieldCoordinate and secure hotel rooms as needed for crewsCoordinate restaurant availability or catering for morning & evening mealsSetup and manage invoice coding for contractor & mutual assistance crewsEstablish correct time ticket coding for Westar crewsEstablish laundry service for crews if needed – long duration event

VEGETATION MANAGEMENT

Coordinate and secure all vegetation crews in support of restorationWork with Crisis Center coordinators on location and priority workWork with Field Operations personnel on priorities for tree clearing/disposal

Crisis Center Communication/Update

Outage Management Data

Crisis Monitor

Priorities for Restoration of Customers

Remove or eliminate all public hazards

Restore service to essential and life support customers

Restore all main feeder circuits

Restore laterals

Refuse transformers and repair secondary conductors

Repair/reconnect services

Repair street light circuits

Coordination with KDEM on critical customers

Storm Agreements with Contractors

27 contractors in 21 states 21 companies are union 6 companies are non-union

Storm agreement covers the following: Labor rates Equipments rates Insurance forms/information

Mutual Assistance

Edison Electric Institute member companies have established and implemented an effective system whereby member companies may receive and provide assistance in the form of personnel and equipment to aid in restoring and/or maintaining electric utility service when such service has been disrupted by acts of the elements, equipment malfunctions, accidents, sabotage, or any other occurrence for which emergency assistance is deemed necessary or advisable.

Mutual Assistance – Storm Restoration Manual

Participating Utility Companies

Emergency Storm Restoration Manual

For contractors or mutual assistance utilities working on Westar property

Safety video and review of manual are covered prior to crews beginning work

Emergency Storm Restoration Manual

Other Preparedness Plans

Load Shed Plan Written plan for an orderly implementation of manual load

reduction or by use of related under frequency equipment Adverse conditions or disturbances on the Westar electric system

or any other system directly or indirectly related with the Westar electric system

Provides for operator initiated interruption of the delivery of electricity in order to avoid damage to the system and prevent a complete outage to the system and customers

Black Start Plan Process of restoring generation and network without relying on any

external electric power transmission network

Pandemic

Questions?