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Western Kentucky University
Undergraduate Advising
Handbook
Academic Advising & Retention Center (AARC)
2015-2016
2
The Academic Advising &
Retention Center (AARC) serves
the diverse population of Western
Kentucky University students,
faculty, and staff as a leader in
academic information and
knowledge.
The Academic Advising &
Retention Center helps students
clarify their academic directions
and helps develop meaningful
success strategies. AARC is
committed to producing informed
and engaged students through
advising, retention services, and
supplemental education.
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Table of Contents
Advising Tools: Part One
Introduction to Advising at WKU ......................................................................................................................................... 7
Objectives for Academic Advisement ................................................................................................................................... 8
Academic Advising Sample Syllabus ...................................................................................................................................... 9
Kentucky Academic Advising Association (KACADA) Information ............................................................................ 12
National Academic Advising Association (NACADA) Core Values .............................................................................. 12
Fall Academic Advising Timeline .......................................................................................................................................... 17
Winter, Spring, and Summer Academic Advising Timeline .............................................................................................. 18
Change of Major Form ........................................................................................................................................................... 19
iCAP ........................................................................................................................................................................................... 19
Topper Orientation Program (TOP) .................................................................................................................................... 19
TOP Reports ............................................................................................................................................................................ 20
General Pre-Registration Information ................................................................................................................................. 20
Example of Pre-Registration Letter Sent to Departments ................................................................................................ 20
Advising Basics ......................................................................................................................................................................... 21
Example of Pre-Registration Schedule.................................................................................................................................. 21
Honors College ........................................................................................................................................................................ 22
General Education Requirement Overview ........................................................................................................................ 22
Colonnade Requirement Overview …………………………………………………………………...…............. 22
Increasing Advising Knowledge: Part Two
Legal Considerations ............................................................................................................................................................... 24
Transfer Credit Information .................................................................................................................................................. 24
Undergraduate Admissions – Transfer Credit Articulation .............................................................................................. 24
Kentucky Transfer Agreements ............................................................................................................................................. 25
Military Service Credit ............................................................................................................................................................. 25
Withdrawal from a Class or from the University ................................................................................................................ 25
Repeating Courses at WKU ................................................................................................................................................... 26
Grading System ................................................................................................................. ...................................................... 27
Academic Probation ................................................................................................................................................................ 29
Advising Students in Distress ................................................................................................................................................ 30
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Authorizations for Exceptions to Undergraduate Academic Policies ............................................................................. 31
Curriculum Requirements ....................................................................................................................................................... 32
Degree Requirements .............................................................................................................................................................. 32
Degree Certification ................................................................................................................................................................. 33
Academic Renewal ................................................................................................................................................................... 33
ACT/SAT English Proficiency Credit .................................................................................................................................. 33
Advanced Placement ............................................................................................................................................................... 34
Attendance Policy .................................................................................................................................................................... 34
Auditing a Course .................................................................................................................................................................... 34
Departmental Exam ................................................................................................................................................................. 34
Drop/Add Courses .................................................................................................................................................................. 35
Graduate Courses during Undergraduate Degree ............................................................................................................... 35
Graduate School at WKU ....................................................................................................................................................... 35
International Baccalaureate ..................................................................................................................................................... 35
Resources: Part Three
Master Advisor Certificate Class ............................................................................................................................................ 37
Frequently Asked Questions for Advisors ........................................................................................................................... 37
Contact Information for WKU Colleges and Departments............................................................................................... 45
College of Education & Behavioral Sciences ....................................................................................................................... 45
College of Health and Human Services ................................................................................................................................ 45
Gordon Ford College of Business.......................................................................................................................................... 46
Ogden College of Science & Engineering............................................................................................................................. 46
Potter College of Arts & Letters ............................................................................................................................................ 47
University College .................................................................................................................................................................... 48
Other WKU Locations .......................................................................................................................................................... 48
Referral Information .............................................................................................................................................................. 49
Academic Advising & Retention Center .............................................................................................................................. 49
Best Expectation Programs .................................................................................................................................................... 49
The Learning Center ................................................................................................................................................................ 50
Center for Career and Professional Development .............................................................................................................. 51
Counseling and Testing Center .............................................................................................................................................. 51
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Division of Extended Learning and Outreach .................................................................................................................... 51
Educational Opportunity Center ........................................................................................................................................... 52
Housing and Residence Life ................................................................................................................................................... 52
Intramural–Recreational Sports ............................................................................................................................................. 53
Judicial Affairs .......................................................................................................................................................................... 53
Office of Institutional Diversity and Inclusion ................................................................................................................... 53
Office of International Programs .......................................................................................................................................... 54
Office of the Registrar ............................................................................................................................................................. 54
Student Accessibility Resource Center ................................................................................................................................. 54
Student Financial Assistance .................................................................................................................................................. 54
Student Support Services …………………..…………………………………………………......................…… 55
Conclusion of the Undergraduate Academic Advising Handbook .................................................................................. 56
Index ......................................................................................................................................................................................... 57
“Academic advising is among the most im-
portant functions we perform as a faculty
and a staff. Our focus must be on degree
productivity. If we admit a student, then we
must do all we can to make sure that student
graduates--in as reasonable a time frame as
possible. Sound, efficient curriculum and
personal decision making is essential to stu-
dent success. It is second only to the learning
which occurs in our classrooms, labs, web-
sites, and residence halls.”
Dr. Gary Ransdell, President
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Part One: Advising Tools
7
Introduction to Advising at WKU
An academic advisor plays an important role in a student’s educational experience. Advisors can be effective in
helping students understand the purpose of a university education, explore the expectations and demands of
their chosen career path, and initiate a plan in order to graduate and utilize resources for a path in their chosen
career.
In order to benefit the student at the highest level, the advisor-student relationship must be one of shared re-
sponsibilities. The student should not be merely a recipient of advice, but rather a participating member of the
advising session. When both parties of an advising session are prepared and focused on the session, maximum
learning and development of the student can occur for their overall academic success.
Advising includes more than helping students with course selection and removing the advising hold for them to
register. Consider the following areas as you prepare for your advising sessions:
Explore and define students’ educational and career goals at the Center for Career and Professional Devel-
opment;
Explain and review degree requirements, especially through iCAP;
Remind students to register for the courses selected during the advising session;
Ask students how the current semester is progressing;
Refer students to appropriate academic support services, TLC, Student Accessibility Resource Center,
Counseling and Testing, etc.;
Encourage students to engage in campus and community activities;
Provide guidance, support, and encouragement to your advisees. Remind them of the many other opportu-
nities available to them throughout campus.
All Western Kentucky University baccalaureate and associate degree-seeking students are required to meet with
their academic advisors at least once each semester before registering for classes.
A student with a declared major is assigned an advisor in the area of the student’s desired specialization. Stu-
dents who are in the Exploratory/Undeclared program are assigned an advisor in the Academic Advising & Re-
tention Center (AARC). Students can also select the Exploratory option in any of the colleges at WKU as well.
A student can stay in this program until the student reaches 59 earned and in-progress hours, although they can
select a major at any time by completing the “Change of Major’ form available online in TopNet under Student
Services.
Disclaimer:
This handbook is intended for use as a resource for WKU instructors and staff and does not super-
sede or modify any official university policy or procedure. The student must, in all cases, be primari-
ly responsible for meeting the requirements listed in the catalog, department, or college before a de-
gree can be issued for graduation. To graduate from Western Kentucky University, a student must
have at least 120 total hours and at least a 2.0 GPA overall and in the major and minor. Some degrees
require more than 120 hours. The student is responsible for his or her GPA and ensuring all course-
work is completed.
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Objectives for Effective Academic Advisement
1. Be accessible. Make time for students, post office hours, provide means to make an appointment, and invite
students to use that time.
2. Make students aware you want to help them. Develop rapport by making sure your students realize you are
interested in them as individuals. Listen sympathetically, help resolve academic difficulties, teach skills to im-
prove performance, and question choices. Encourage students to realize their maximum potential.
3. Personalize WKU. Know your students well enough to be aware of their individual academic and educational
needs. Provide each student with the personal attention they deserve. Get beyond the courses and focus on
knowing the student and the person within your advising time.
4. Accept individual differences; consider the student’s perspective.
5. Keep in contact with your students. Take initiative; don’t always wait for students to come to you. Remember,
email is a good way to contact students, but it should not be the only way.
6. Be yourself. Act natural. Be realistic with the student and yourself. Most, if not all, students can tell if you are
only playing a role or are pretending to be interested in them. Assist students by helping them obtain a realistic
assessment of their choice of major as well as their career and educational goals. False reassurances may only
delay problems and position students for impending failure.
7. Respect students’ rights to privacy with regard to confidential information. Please see “Legal Considerations”
on page 24 for more information.
8. Be knowledgeable concerning the academic requirements of WKU, your college and department. Understand
reasons for academic requirements and be able to explain the rationale for requirements. For departmental web-
sites, please see page 45.
9. Be knowledgeable about career opportunities and the job outlook. For more information on career opportu-
nities see page 52 for the Center for Career and Professional Development.
10. Be familiar with resources WKU has to offer our students. Know where to refer students you cannot help.
Provide a specific name and location when you refer a student. See Resources: Part Three of this manual on
page 36.
11. Check when you do not know. When in doubt, call an appropriate office or department. It is easier and
more productive to check than to subject a student to a lengthy “run-around” the WKU campus. Saying “I
don’t know but I will help you find out” is more appealing than having to tell a student that planned graduation
will be delayed. Call 745-5065 for help.
12. Accept student change. Be prepared to help students who decide to change their academic or career plans by
referring them to an appropriate advisor in the student’s new possible area of interest. Point the student in the
right direction by referring them to the “Change of Major” (COM) form if they are indeed looking for a change
of major, minor, and/or advisor. See page 19 regarding the COM form.
The following is a sample form of the Academic Advising Syllabus developed by AARC. You may adapt and modify the syllabus
for your own use. The syllabus addresses topics students will face with advising at WKU. The syllabus also addresses the student/
advisor relationship. Our goal is to show students that advising is important at WKU.
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Academic Advising Syllabus
Academic Advising & Retention Center
Western Kentucky University
Semester: Fall 2016 Semester
Advisor: Academic Advising
Office Location: Downing Student Union 2141
Office Hours: Available by appointment Monday-Friday from 8:00a.m.-4:30p.m.
Office Number: 270-745-5065
Email Address: [email protected]
Academic Advising & Retention Center Mission Statement
The Academic Advising & Retention Center serves the diverse population of WKU students, faculty, and staff as
a campus-wide leader in advising, retention services, and supplemental education. The mission of the Academic
Advising & Retention Center is to help students clarify their academic direction and develop meaningful success
strategies. AARC is committed to encouraging academic growth and producing informed and engaged students.
Advising Information for Western Kentucky University Students
Who is my advisor? Students with a declared major work closely with an advisor from the academic department
that administers their particular program of study. Beginning freshmen and transfer students who enter the Uni-
versity with selected programs of study are assigned academic advisors in their chosen disciplines. A beginning
freshman who enrolls as a full-time student and has not selected a major (an Exploratory/Generally Undeclared
student) is advised by the AARC.
All degree-seeking students at WKU are assigned an academic advisor (go to TopNet under Student Services,
then Registration, View Advisor Information). If you don’t have an advisor listed, email academ-
[email protected] or call (270) 745-5065.
When should I meet with my advisor? In the fall semester, attempt to schedule a time with your advisor in
mid-October. During the spring semester, attempt to schedule a time with your advisor during mid-March. Your
advisor should contact you throughout the semester to remind you of upcoming important dates or events.
When do I register for my classes? For all information regarding registration, check the registration guides
through the Office of the Registrar (Fall, Winter, Spring, Summer).
How can I run an iCAP report? (1) Login to your TopNet account (2) Once you’re logged in, click on
“Student Services” (3) Click on “iCAP (Interactive Degree Audit)” (4) Click on “Submit an Audit” (5) Click
“Run Audit” (6) Click “View Submitted Audits (7) Click “Refresh” until audit appears (8) Click on major to view
audit.
For more specific information on how to read an iCAP report, please visit the iCAP tutorial site.
How do I register for my classes after meeting with my advisor? (1) Login to your TopNet Account (2)
Once you’re logged in, click on “Student Services” (3) Click on “Registration.” (4) Click on “Register/Add/Drop
Courses”-the screen will ask you to select a semester term (5) Scroll down to Add Classes Worksheet-Put the
CRN of the classes for which you would like to register (6) Click “Submit Changes” (7) Go back to Student Ser-
vices (8) Click on “Registration” (9) Click on “Student Summary Schedule.”
SAMPLE
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How do I know what courses are available for me to take? (1) Login to your TopNet Account (2) Once
you’re logged in, click on “Student Services” (3) Click on “Registration” (4) Click on “Schedule of Classes and
‘Look Up Classes to Add’”-the screen will ask you to select a semester term (5) Use the dropdown menu under
Search by Term to select the term in which you would like to search, Click “Submit” (6) On this page you can
select by subject, instructor, day or evening courses, campus, etc. To do this, just highlight the important items
you would like to search by (7) Once you have highlighted everything you need, then click “Class Search” (8)
When you find the class you would like to take, jot down the CRN, the course name, and the days and times it
meets.
How do I know if I have holds on my account? (1) Login to your TopNet Account (2) Once logged on, click
on “Student Services” (3) Click on “Student Records” (4) Click on “View Holds” (5) There could be three differ-
ent types of information from this screen (No holds exist, an advising hold exists on your account-contact your
advisor for an appointment, or holds will be listed with a phone number to contact regarding specifics to that
hold).
Important Web Links
Important Campus Phone Numbers
Academic Advising & Retention Center
Blackboard
Campus Directory
Catalog (Undergraduate Catalog)
Center for Career and Professional Development
Counseling and Testing Center
Financial Aid (Student Financial Assistance)
Health Services
Honors College
Housing & Residence Life
LAC (Alice Rowe Learning Assistance Center)
Office of the Registrar
Student Accessibility Resource Center
Student Activities and Organizations
Student Support Services
The Learning Center (TLC)
The Writing Center
TopNet
TopperMail
TutorTrac
Tutoring Service Information
Western Kentucky University
WKU Academic Calendar
WKU Events Calendar
WKU Site Index
Academic Advising & Retention Center 270-745-5065
Alice Rowe Learning Assistance Center 270-780-2536
WKU Admissions Office 270-745-2551
Center for Career and Professional Development
270-745-3095
Counseling and Testing Center 270-745-3159
Financial Aid 270-745-2755
Health Services 270-745-5641
Housing & Residence Life 270-745-2100
Honors College 270-745-2081
IT Help Desk 270-745-7000
Office of the Registrar 270-745-3351
Student Disability Services 270-745-5004
The Learning Center (TLC) 270-745-6254
The Writing Center 270-745-5719
In Case of Emergency 911
Campus Police 270-745-2548
WKU “Tip Line” 270-745-2623
WKU Crime Stopper 270-745-8773
SAMPLE
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Advising Information for Western Kentucky University Students
Advisors assist students in course selection and help them navigate through their college years. Prior to registra-
tion, an advising hold is placed on student accounts. It is necessary for students to see their assigned advisor to
have the advising hold lifted.
What Your Advisor Will Expect From You:
1. Initiate contact with your advisor during his/her office hours, by telephone, e-mail, or the advising appointment
system in TopNet.
2. Arrive at appointments on time (with your cell phone turned off) and cancel appointments in advance if you
can’t come.
3. Talk to your advisor if you are concerned about any aspect of your university experience.
4. Discuss important decisions or questions about your education (e.g., choice of major, change of major, change
of college) well before the registration period.
5. Come prepared for appointments. Review your degree requirements. Bring a list of courses, course sections,
alternative course choices, and the meeting times of these courses. Make sure any holds are lifted (e.g., parking
tickets paid, library fines paid before your date to register).
6. Ask questions regarding internships and career plans. Ask questions about study abroad programs through
WKU Office of International Programs.
7. Follow through on referrals made by your advisor (e.g., a visit to the Center for Career and Professional Devel-
opment) and discuss suggestions made by your advisor.
8. After talking to your advisor, register for the classes you discussed.
What You Can Expect From Your Advisor:
1. Availability during office hours and the opportunity for individual appointments.
2. Assistance in helping you to find academic information, including information on majors, minors, Colonnade
requirements, and other academic policies, procedures, and deadlines.
3. Referrals to appropriate people and offices if your advisor cannot provide the necessary assistance.
4. A meeting to discuss grades and recommendations for academic improvement, if appropriate.
5. A meeting each semester before the registration period to help with course selection and academic planning to
approve your academic schedule for the next term.
6. Assistance in specific and correct course choices that are needed to prepare students for the particular major
7. Assistance in understanding the purposes of academic requirements and their relationship to a major and career
plan.
8. Assistance in helping you learn how to make academic decisions, how to discover the range of options available
to you, and how to think through the consequences of choices.
Please take the time to research the academic program of your choice. Refer to the WKU Undergraduate Catalog
for this information and use TopNet or iCAP (beginning freshmen and transfers who entered WKU in fall 2005
and after may use iCAP) to monitor your progress toward the completion of your degree requirements.
After seeking help from your own advisor, students are welcome to visit Academic Advising & Retention Center,
DSU 2141, (270) 745-5065 or email: [email protected] with any unanswered advising questions.
SAMPLE
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Professional Associations
KACADA | Kentucky ACademic ADvising Association
KACADA is the representative and advocate of academic advisors in universities, colleges, community colleges,
technical colleges and secondary schools, both public and private in the Commonwealth of Kentucky and is a fo-
rum for discussion, debate, and the exchange of ideas. The purpose of the KACADA is to increase recognition for
academic advising as a profession and to support the development and professional growth of academic advisors
in higher education in the Commonwealth of Kentucky.
KACADA MISSION
The mission of the KACADA is to support and provide for professional development for academic advisors
throughout the Commonwealth of Kentucky, establish a communication network among institutions of higher
education regarding the development of the academic advising profession, establish a liaison to and relationships
with other professional organizations and groups, and support the goals and programs of NACADA.
KACADA serves a constituency which includes:
· academic advisors
· counselors
· faculty members
· administrators, and
· others in academic and student affairs who are concerned with the intellectual, personal, and vocational
needs of students.
For more information about becoming a member of KACADA you can contact any of the current officers.
NACADA | National Academic Advising Association
THE STATEMENT OF CORE VALUES OF ACADEMIC
ADVISING
The National Academic Advising Association (NACADA) is comprised of professional and faculty advisors, ad-
ministrators, students, and others with a primary interest in the practice of academic advising. With diverse back-
grounds, perspectives, and experiences, NACADA members advise in a variety of settings and work to promote
quality academic advising within their institutions.
NACADA recognizes and celebrates the contributions of professional, faculty, para-professional, and peer advi-
sors to the advising profession. NACADA acknowledges the complex nature of higher education institutions and
the role academic advising plays within them, the wide variety of settings and responsibilities of academic advisors,
13
and advisors' diverse backgrounds and experiences. NACADA provides a Statement of Core Values to affirm
the importance of advising within the academy and acknowledges the impact that advising interactions can have
on individuals, institutions, and society.
The Statement of Core Values consists of three parts: 1) Introduction 2) Declaration and 3) Exposition a de-
scriptive section expanding on each of the Core Values. While each part stands alone, the document's richness
and fullness of meaning lies in its totality.
The Statement of Core Values provides a framework to guide professional practice and reminds advisors of their
responsibilities to students, colleagues, institutions, society, and themselves. Those charged with advising respon-
sibilities are expected to reflect the values of the advising profession in their daily interactions at their institu-
tions.
The Statement of Core Values does not attempt to dictate the manner in or process through which academic ad-
vising takes place, nor does it advocate one particular advising philosophy or model over another. Instead, these
Core Values are the reference points advisors use to consider their individual philosophies, strengths, and oppor-
tunities for professional growth. Furthermore, the Core Values do not carry equal weight. Advisors will find
some Core Values more applicable or valuable to their situations than others. Advisors should consider each
Core Value with regard to their own values and those of their institutions.
Advising constituents, and especially students, deserve dependable, accurate, timely, respectful, and honest re-
sponses. Through this Statement of Core Values, NACADA communicates the expectations that others should
hold for advisors in their advising roles. Advisors' responsibilities to their many constituents form the foundation
upon which the Core Values rest.
EXPOSITION
Core Value 1: Advisors are responsible to the individuals they advise.
Academic advising is an integral part of the educational process and affects students in numerous ways. As
advisors enhance student learning and development, advisees have the opportunity to become participants in
and contributors to their own education. In one of the most important potential outcomes of this process,
academic advising fosters individual potential.
Regular student contact through in-person appointments, mail, telephone, e-mail, or other computer-
mediated systems helps advisors gain meaningful insights into students' diverse academic, social and personal
experiences, and needs. Advisors use these insights to assist students as they transition to new academic and
social communities, develop sound academic and career goals, and ultimately, become successful learners.
Advisors recognize and respect that students' diverse backgrounds are comprised of their ethnic and racial
heritage, age, gender, sexual orientation, and religion, as well as their physical, learning, and psychological
abilities.
Advisors help students develop and reinforce realistic self-perceptions and help them use this information in
mapping out their futures.
Advisors introduce and assist students with their transitions to the academic world by helping them see value
in the learning process, gain perspective on the college experience, become more responsible and accounta-
ble, set priorities and evaluate their progress, and uphold honesty with themselves and others about their suc-
cesses and limitations.
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Advisors encourage self-reliance and support students as they strive to make informed and responsible deci-
sions, set realistic goals, and develop lifelong learning and self-management skills.
Advisors respect students' rights to their individual beliefs and opinions.
Advisors guide and teach students to understand and apply classroom concepts to everyday life.
Advisors help students establish realistic goals and objectives and encourage them to be responsible for their
own progress and success.
Advisors seek to understand and modify barriers to student progress, identify ineffective and inefficient poli-
cies and procedures, and work to affect change. When the needs of students and the institution are in con-
flict, advisors seek a resolution that is in the best interest of both parties. In cases where the student finds the
resolution unsatisfactory, they inform students regarding appropriate grievance procedures.
Advisors recognize the changing nature of the college and university environment and diversity within the
student body. They acknowledge the changing communication technologies used by students and the result-
ing new learning environments. They are sensitive to the responsibilities and pressures placed on students to
balance course loads, financial and family issues, and interpersonal demands.
Advisors are knowledgeable and sensitive regarding national, regional, local, and institutional policies and
procedures, particularly those governing matters that address harassment, use of technology, personal rela-
tionships with students, privacy of student information, and equal opportunity.
Advisors are encouraged to investigate all available avenues to help students explore academic opportunities.
Advisors respect student confidentiality rights regarding personal information. Advisors practice with an un-
derstanding of the institution's interpretation of applicable laws such as the Federal Educational Rights and
Privacy Act (FERPA).
Advisors seek access to and use student information only when the information is relevant to the advising
process. Advisors enter or change information on students' records only with appropriate institutional au-
thorization to do so.
Advisors document advising contacts adequately to meet institutional disclosure guidelines and aid in subse-
quent advising interactions.
Core Value 2: Advisors are responsible for involving others, when appropriate, in the advising process.
Academic advisors must develop relationships with personnel critical to student success including those in
such diverse areas as admissions, orientation, instruction, financial aid, housing, health services, athletics, aca-
demic departments, and the registrar's office. They also must establish relationships with those who can at-
tend to specific physical and educational needs of students, such as personnel in disability services, tutoring,
psychological counseling, international study, and career development. Advisors must also direct students, as
needed, to experts who specialize in credit transfers, co-curricular programs, and graduation clearance.
Because of the nature of academic advising, advisors often develop a broad understanding of an institution
and a detailed understanding of student needs and the resources available to help students meet those needs.
Based upon this understanding:
Advisors can have an interpretative role with students regarding their interactions with faculty, staff,
administrators, and fellow students.
Advisors can help the institution's administrators gain a greater understanding of students' needs.
15
Students involved in the advising process (such as peer advisors or graduate assistants) must be adequately
trained and supervised for adherence to the same policies and practices required of the professional and fac-
ulty advisors and other specially trained staff advising in the unit/institution.
Core Value 3: Advisors are responsible to their institutions.
Advisors work in many types of higher education institutions and abide by the specific policies, procedures,
and values of the department and institution in which they work. When circumstances interfere with students'
learning and development, advisors advocate for change on the advisees' behalf with the institution's admin-
istration, faculty, and staff.
Advisors keep those not directly involved in the advising process informed and aware of the importance of
academic advising in students' lives. They articulate the need for administrative support of advising and relat-
ed activities.
Advisors increase their collective professional strength by constructively and respectfully sharing their advis-
ing philosophies and techniques with colleagues.
Advisors respect the opinions of their colleagues, remain neutral when students make comments or express
opinions about other faculty or staff, are nonjudgmental about academic programs, and do not impose their
personal agendas on students.
Advisors encourage the use of models for the optimal delivery of academic advising programs within their
institutions.
Advisors recognize their individual roles in the success of their institutions and accept and participate in insti-
tutional commitments that can include, but are not limited to, administrative and committee service, teaching,
research, and writing.
Core Value 4: Advisors are responsible to higher education in general.
Advisors accept that one goal of education is to introduce students to the world of ideas in an environment
of academic freedom. Advisors demonstrate appreciation for academic freedom.
Advisors base their work with students on the most relevant theoretical perspectives and practices drawn
from the fields of social sciences, the humanities, and education.
One goal of advising is to establish, between students and advisors, a partnership that will guide students
through their academic programs. Advisors help students understand that learning can be used in day-to-day
application through exploration, trial and error, challenge, and decision making.
Advisors advocate for student educational achievement to the highest attainable standards and support stu-
dent goals as they uphold the educational mission of the institution.
Advisors advocate for the creation, enhancement, and strengthening of programs and services that recognize
and meet student academic needs.
Core Value 5: Advisors are responsible to their education community.
Many institutions recognize the importance of integrating classroom learning with community experience,
study abroad, and programs that bridge the gap between the academic and off-campus environments. Where
16
such programs exist, advisors help students understand the relationship between the institution and local, re-
gional, national, and international communities.
Advisors advocate for students who desire to include study abroad or community service learning into their
co-curricular college experience. They also make appropriate referrals to enable students to achieve these
goals.
Advisors understand the intricacies of transfer between institutions and make appropriate referrals to enable
students to achieve their goals.
Core Value 6: Advisors are responsible for their professional practices and for themselves personally.
Advisors use the Statement of Core Values to guide their professional actions.
Advisors seek opportunities to grow professionally. They identify appropriate workshops, classes, literature,
research publications, and groups, both inside and outside the institution, that can keep their interest high,
hone professional skills, and advance expertise within specific areas of interest.
Advisors seek cross cultural opportunities to interact with and learn more about ethnic communities, racial
groups, religions, sexual preferences, genders, and age levels, as well as physical, learning, and psychological
abilities and disabilities found among the general student population.
Advisors recognize that research topics are embedded in academic advising practice and theory. Advisors en-
gage in research and publication related to advising as well as in areas allied with their training and disciplinary
backgrounds. Advisors' research agendas safeguard privacy and provide for the humane treatment of subjects.
Advisors are alert to the demands surrounding their work with students and the necessity of taking care of
themselves physically, emotionally, and spiritually to best respond to high level demands. They learn how to
maintain, listen, and provide sensitive, timely responses that teach students to accept their responsibilities.
Advisors establish and maintain appropriate boundaries, nurture others when necessary, and seek support for
themselves both within and outside the institution.
Revised 2005 Copyright © 2005 by the National Academic Advising Association (NACADA)
17
Fall Academic Advising Timeline
August
Topper Orientation Program can occur in early August and does occur the week prior to the start of classes.
Contact new advisees so they know who their advisor is from day one.
When meeting with new or old advisees, use and print iCAP reports.
September
Drop/Add is taking place. Through the first week drop/add can take place with no fee assessed to the stu-
dent. After the first week, a $50 fee begins for all full semester courses when a course is added or dropped.
Contact returning advisees regarding upcoming registration and ask how classes are currently going for the
Fall Semester.
Contact and support advisees who may be at risk, and/or those who are experiencing academic difficulty.
These students can be identified through the “General Information” tab in TopNet for your students. Their
status is listed under “Academic Standing Status,” which is reviewed and updated after each semester.
Majors and Minors Fair occurs. Please send your students to the event to help them find a major/minor.
October
5th Week Assessment will be available. Check assessments for advisees via TopNet Reports and contact stu-
dents to provide assistance and resources.
Send out a reminder email to your advisees concerning the last date to drop classes as a “withdrawal.”
Work with advisees to prepare and give approval for registration for the Spring semester. Don’t forget to re-
move their advising hold after having the advising appointment.
Students changing their major should be encouraged to fill out a Change of Major form on TopNet.
In October many students have mid-term papers and exams.
November
In November continue to hold advising appointments for spring priority registration.
Please make sure to review advisee’s schedules for the spring semester to make sure they registered for the
appropriate courses.
Talk to your advisees about signing up for a Winter Term course (www.wku.edu/winter).
December
Students are busy with end of the semester tests, projects, and finals.
After grades come out, academic standing is reviewed based on fall semester performance.
18
Winter, Spring, and Summer Academic Advising Timeline
January
Prior to the start of classes, there will be TOPs for students attending class in the spring semester.
For new WKU students advising and registration will take place.
Take time to meet with advisees who are not in good standing to develop strategies for success.
Add/Drop is taking place. Through the first week add/drop can take place with no fee assessed to the stu-
dent. After the first week, a $50 fee begins for all full semester courses when a course is added or dropped.
Remember to take some time to correspond with new and returning advisees.
February
The 5th Week Assessment will be available to enter freshman and sophomore student information into re-
garding grades and attendance. Check the assessment for advisees via TopNet and contact students to pro-
vide assistance and resources.
March
Don’t forget to send out a reminder email to your advisees concerning the last date to drop classes as a
“withdrawal.”
Begin to work with advisees to prepare and give approval for advance registration for fall semester. Don’t
forget to lift the student’s advising hold.
Registration begins for the summer term semesters. Make sure to mention this option when contacting stu-
dents.
During March there are many mid-term tests and papers.
Students changing their major should be encouraged to fill out a Change of Major form on TopNet.
April
Registration will begin for the fall semester. Continue to hold advising appointments for your advisees.
TOP begins for students who will be attending WKU in the fall semester. .
May
Students are working on end of the semester tests, projects, and finals.
Final exams are held in early May.
After grades are submitted academic standing will be reviewed.
TOPs continue to take place throughout May.
June and July
TOPs continue throughout the summer.
Continue to meet with advisees as requested. View TopNet report of advisees and contact those advisees that
do not have a fall schedule.
19
Change of Major, Minor, Concentration or Advisor Form
Students must complete the Change of Major, Minor, Concentration or Advisor (COM) form to update their
iCAP. While pre-professional programs (i.e. pre-dentistry, pre-physical therapy, etc.) are labeled as concentrations
in Banner, the programs are not encoded in iCAP. If a student has two concentrations in Banner, the pre-
professional concentration should always be listed as the second priority. Please note: The COM form changes
students’ declared major, minor, concentration or advisor. By meeting and working with WKU advisors, students
will be able to keep their programs of study up-to-date. An example of the form can be seen on TopNet.
A “Change of Major” form is accessible to students in TopNet under the “Student Services/Student Records”
Menu. All students may use this form except:
a. Graduate students
b. Undergraduate Students with a Degree Program on file. They will be directed to the Office of the Regis
trar to discuss the steps for changing a program of study after the degree program has been filed.
c. Undergraduate students pursuing MORE than two majors will be directed to the Academic Advising &
Retention Center.
d. New incoming freshman cannot use the form until after they have attended TOP.
iCAP is an acronym for Interactive Curriculum and Academic Progress. Students can obtain personalized, interac-
tive audits displaying progress toward a selected degree. An audit shows all the requirements needed to fulfill a ma-
jor, minor or concentration and also displays the transfer and WKU courses that have been used to satisfy those
requirements. Students can run "What-If" audits to compare their coursework against other majors. Students and
Advisors can run tutorials on iCAP.
Topper Orientation Program (TOP)
TOP is an orientation designed to help new students successfully prepare for their first semester at WKU. During
new student orientation, students meet their advisor, register for classes, meet the dean of their college, participate
in informative sessions, get their WKU ID Card and more. All freshmen are required to attend this one-day orien-
tation.
New transfer students are required to complete an online transfer student orientation. For more information, con-
tact the TOP staff at 270-745-4242 or email [email protected].
Only students attending WKU Main Campus and South Campus attend the Main Campus Topper Orientation
Program. Glasgow campus students attend orientation at the Glasgow Campus. For more information you can call
270-659-6969 or visit their website to reserve a date.
20
TOP Reports
TOP has created a report that can be run any time, in order to keep the advisor informed of TOP attendance.
Using InfoView Reports, you will go to 'Campus Community', 'TOP' folder and run the report 'TOP Roster of
Students Attending a TOP'. This will list all students who are attending the TOP for your department. You can
then run all the profile sheets for your department by running the report 'TOP Profile Sheets in Major Order' (this
pulls all profile sheets for your department).
The profile sheet includes the student’s high school/previous college name, GPA, home address, ACT/SAT
scores, pre-college curriculum information, required English, math, or reading courses, and other information that
may pertain to specific standardized test scores.
If you are not familiar with running InfoView Reports, please call TOP at 745-4242 or IT training at 745-8812.
General Pre-Registration Information
All departments participate in pre-registration scheduling, which is done through the Academic Advising & Reten-
tion Center. Each department must provide specific courses for their majors that students can be pre-registered
for. Each department will receive a packet from AARC with the advance registration schedules for the students in
your major two days prior to the TOP date.
For accuracy, please run the InfoView Reports for your department under the “Campus Community” TOP folder
previously mentioned on this page.
Example of Pre-Registration Letter Sent to Departments
Academic Advising & Retention Center
Downing Student Union 2141
Ph.745-5065 fax: 745-5421
To: Academic Advisor
From: AARC
Subject: TOP Pre-Registration Form Now Open on TopNet
Greetings,
The Academic Advising & Retention Center’s (AARC) Pre-Registration Program is for first-time, first-year stu-dents who participate in the Topper Orientation Program (TOP). This initiative allows the AARC to pre-register students into 6 to 11 credit hours of coursework selected by the department head, TOP contact, and/or depart-mental academic advisors. Both advisors and students appreciate this process as it makes advising and registration at TOP run smoothly. During TOP, departmental advisors will assist students with any additions and/or revisions to their pre-registered schedule. Please note we cannot pre-register for Honors TOP or walk-in TOP dates.
We are requesting specific courses for incoming students that apply toward the student’s degree path. Please con-sider the following when selecting your pre-registered courses: placement scores, college credit completed, prereq-
SAMPLE
21
uisites, etc. When completing the Pre-Registration Maintenance Form, include major specific courses, alternate courses, specific Colonnade courses, or the University Experience course if applicable. Please understand that it is a student’s right to make any changes to this pre-registered schedule during TOP.
How to proceed:
· Please login to TopNet and click on the tab labeled Advisors & Student Data Inquiry.
· Click on the link labeled Major/Course Pre-Registration Maintenance link under Advising/Administrative Tasks.
· Select the term of Fall 2016.
· Select your department.
· Select the major within your department.
· Follow the prompts. Click save when finished.
If you have additional questions please contact [email protected]. We look forward to assisting you dur-ing the 2016 TOP season.
Sincerely,
Academic Advising & Retention Center
WKU Advising Basics
Advising Basics is a helpful tool for any advisor on TOP days. Advising Basics outlines all policies and proce-
dures for successfully advising an incoming student.
Placement Charts are helpful tools as well for advising during TOP. Please become familiar (or keep handy) the
placement charts for English, Math, and Reading, all of which can be found in the Advising Basics handout.
AARC/TOP Pre-Registered Schedule
Current Fall 2016 Schedule for: Susie Student (800-00-0000)
Advisor: Advisor Name and Office Location
Total Enrolled Credit Hours: 9.00
Be sure to make any schedule changes in TopNet when registering the student. Please sign the red TOP sheet
and send student to TOP Finish Line.
SAMPLE
22
Honors College
Be sure to visit the Honors College web page for infor-
mation regarding advising for Honor’s Students. It is im-
portant to learn more about the specifics of Honors Ad-
vising, Curriculum, and Good Standing Policy.
If you have any questions concerning these requirements,
contact the Honors College at [email protected] or
(270) 745-2081.
General Education Requirements
General Education Requirements are a set of requirements for all students seeking a baccalaureate degree at West-
ern Kentucky University prior to Fall 2014. Students beginning Fall 2014 and after must complete the Colonnade
requirements.
Colonnade Requirements
In Fall 2014, WKU implemented a new general education model called the Colonnade Program. The Colonnade
Program is now the core academic program at WKU. These general education requirements are an integral part of
the undergraduate curriculum that both complement and support the student's preparation in their specific field.
WKU requires that all undergraduate degree-seeking students successfully complete a general education curricu-
lum that represents a substantial component of each degree program (15 hours for associates degrees and 39
hours for baccalaureate degrees).
Courses in the Colonnade Program teach students to think critically, solve problems, and communicate effectively.
Through these courses, students are encouraged to explore the connections among different areas of study in or-
der to understand their roles as students and citizens. In short, the Colonnade Program is intended to promote
intellectual curiosity and to instill a love of learning.
Students are required to take a total of 39 credit hours in each of the three areas of the Colonnade Program. The
areas are Foundations, which provide intellectual and practical skills; Explorations, which dig deeper into human
cultures and the physical and natural world; and Connections, which increase understanding of individual and so-
cial responsibility.
23
Part Two: Increasing Advising
Knowledge
24
Information in the “Increasing Advising Knowledge” section of the Undergraduate Academic Advising Hand-
book can also be found in the Undergraduate Catalog that is provided by the Office of the Registrar.
When advising students please remember to use the Undergraduate Catalog, iCAP, and TopNet information.
Legal Considerations
Provided by the Office of the Registrar
Guidelines for Appropriate Use of Student Educational Records
Family Educational Rights and Privacy Act (FERPA)
FERPA, the Family Educational Rights and Privacy Act of 1974, also known as the Buckley Amendment, affords
certain rights to students concerning their education records. FERPA provides the right to inspect and review
education records, the right to seek to amend those records, and the right to limit disclosure of information from
the records. FERPA applies to all institutions which receive federal funds under any program administered by the
Secretary of Education.
Transfer Credit Information
Credits earned at other accredited American institutions of higher education may be transferred to WKU and ap-
plied toward a degree. The “Transfer Credit Practices” report published by the American Association of Colle-
giate Registrars and Admissions Officers will be the reference used for the evaluation of such credits.
The Admissions website for transfer students is a great source for information regarding transfer credit and trans-
fer policies. We encourage all advisors to familiarize themselves with this information.
Undergraduate Admissions – Transfer Credit Articulation
The Transfer Credit Articulation website provides the articulation to many transfer courses and is maintained by
WKU.
Transferology is another online tool that will help students view program requirements, course equivalencies, and
see how courses students have taken or plan to take transfer to another college or university. Transferology is not
maintained by WKU. To gain access to the Transferology website students must create a free member account.
Another website that provides information for transfer students is KnowHow2Transfer. This includes a transfer
articulation guide of courses from KCTCS to all Kentucky public four year institution.
Don’t forget to use the Undergraduate Catalog
for information about each college at
Western Kentucky University.
25
Kentucky Transfer Agreements
Western Kentucky University supports, in principle and in practice, agreements that facilitate transfer of credit.
The General Education Transfer Agreement, developed by the Kentucky Council on Postsecondary Education
and the public institutions in the state, applies to students who transfer from one Kentucky public higher educa-
tion institution to another. The foundation of the agreement is a core of five broad areas or categories that are
common to the general education programs of the public colleges and universities in Kentucky
(Communications, Humanities, Behavioral/Social Sciences, Natural Sciences, Mathematics).
Questions or requests for additional information pertaining to the General Education Transfer Agreement should
be directed to the Office of Admissions, 117 Potter Hall, (270)745-2551.
Military Service Credit
Students with military service experience can receive credit for the education they have received while in the mili-
tary. The admissions website on military service outlines the procedures for gaining this credit and for how it may
be articulated into WKU.
Withdrawing from a Class or from the University
Below is a description of each type of withdrawal. Please visit the Office of the Registrar’s withdrawal website for
more information and for procedures on how to complete each withdrawal.
Withdrawal from an Individual Class
TopNet may be used to withdraw from individual courses according to dates published in the Academic Calen-
dar. The official date of the withdrawal is the date the withdrawal is processed on TopNet. A $50 Schedule
Change Fee will be assessed for each course withdrawal. Students who cease attending class(es) without an offi-
cial withdrawal will receive failing grades.
26
Withdrawal from the University
For various reasons it is occasionally necessary for a student to withdraw from the university. Prior to the mid-
point of the semester, students may use TopNet to withdraw. After the midpoint of the semester, the student
should report to the Office of the Registrar to initiate withdrawal procedures
Administrative Withdrawal
A request for an administrative withdrawal is initiated by the university because of a disciplinary situation or
when, in the professional judgment of a health care provider, psychologist and/or university administrator, there
is reason to believe a student is a substantial threat to him/herself or interferes with the welfare of other mem-
bers of the university, the education process, or the orderly operation of the university.
Medical Withdrawal
A student may request and be considered for a medical withdrawal from all courses in a term when extraordinary
circumstances, such as a serious physical or mental illness or injury, prevent the student from continuing his or
her classes after the midpoint of a term, and incompletes or other arrangements with the instructors are not feasi-
ble or possible.
Military Withdrawal
Students who are members of any branch of the United States Armed Services, including the National Guard,
who are called to active duty while enrolled at WKU are entitled to two options for withdrawal.
Retroactive Withdrawal
A student who leaves the University for extenuating circumstances without an official withdrawal during the term
of departure may apply for a retroactive withdrawal.
Remember to check on the following items prior to withdrawing:
Student health insurance: You may no longer be covered by student health insurance once you withdraw com-
pletely. Check with Graves Gilbert Clinic at WKU (270-745-2273) or your personal health insurance agent to de-
termine your status.
Financial Aid: Contact Student Financial Assistance (270-745-2755) to find out how withdrawing will impact
your financial aid and how much you will need to repay.
Housing: If you live in on-campus housing, you will need to submit a cancellation request. Call Housing and
Residence Life (270-745-4359) for assistance.
Financial Collections: If you have a Perkins loan, be sure to make arrangements for an exit-interview. Call the
Perkins Loan Office (270-745-5551) for information.
TopNet for holds that prevent your withdrawal.
Repeating Courses at WKU
Any undergraduate student is permitted to repeat a maximum of 6 courses. Only 2 courses, in which a grade
of “C” or above has been earned, may be repeated. It is the student’s responsibility to notify the Office of the
Registrar when a course has been repeated.
27
Credit for a course in which a grade of “F” has been received, can be earned only by repeating the course in
residence unless prior approval is given by the head of the department in which the course was taken.
A course in which a grade of “D” has been received, may be repeated at another accredited institution.
A failing grade may not be removed by correspondence study. A student may not repeat by proficiency test-
ing a course which has been previously taken or failed at WKU or another accredited institution.
If a course is repeated, only the second grade will be counted in computing the grade point average; if the
course is repeated a second time both the second and the third grades will be used in computing the grade
point average. The grade received for each attempt will continue to appear on the student’s academic record.
A student may attempt a single course no more than three times.
The Committee on Credits and Graduation has the responsibility for hearing appeals from students regarding
the application of these regulations. Questions about repeating courses should be directed to the Office of
the Registrar.
Grading System
Every course listed on a student’s official semester schedule as of the end of Drop-Add will be listed on the stu-
dent’s permanent record with some grade designation or symbol, even though the student may not complete the
semester’s work.
The following grades are calculated into grade point average (GPA):
Grading and the Quality Point System
At the first class meeting the instructor will provide students a written statement of the factors to be considered
in determining grades and the specific weight to be assigned to each factor. The letters A, B, C, D, F, FN, P and
X are used by the University to indicate the student's academic proficiency. These letters have the following sig-
nificance:
A--Excellent, valued at four quality points per semester hour.
B--Good, valued at three quality points per semester hour.
C--Average, valued at two quality points per semester hour.
D--Below average, unsatisfactory, valued at one quality point per semester hour. (A "D" gives credit toward a de-
gree. The student's overall grade point average, however, must be a 2.0 or better to meet the requirements for
graduation.)
F--Failure, valued at no semester hours earned and no quality points.
FN--The FN grade should be issued if the student stopped attending on or BEFORE the 60% point of the se-
mester. The F grade should be issued if the student stopped attending and did not complete the objectives of the
class. The primary reason for this grade distinction is in response to expectations from the Federal government
regarding students who receive Federal financial aid, but stop attending class. If the FN is appropriate, you will
also be asked to provide on the final grade roster the date, or approximate date, the student last attended.
P--Pass, credit is awarded toward a degree, but no quality points are assigned. The "P" designation is restricted to
specific courses approved for its use.
X--Incomplete.
28
The designations AU, W, NR and NG are not included in the determination of grade point average and are used
in the following cases:
AU--Auditor of a course
W--Officially Withdrew
NR--No report. Grades for an entire class were not received by the Office of the Registrar in time for processing.
The designation "NR" is not to be used as a grade for individual students.
ER--Error in reporting. This designation is used by the Office of the Registrar when a grade is not reported for
an individual student.
NG--No grade. A grade is not appropriate to the course. The "NG" designation is restricted to specific courses
approved for its use.
IP--In Progress. The IP designation is restricted to specific courses designed to span more than one term. Unless
approved otherwise, an IP designation unresolved at the end of one year after its assignment will be converted to
an F.
Credit for a course in which a grade of "F" has been received can only be earned by repeating the course in resi-
dence at WKU unless prior approval is given by the head of the department in which the course was taken.
A grade of "X" (incomplete) is given only when a relatively small amount of work is not completed because of
illness or other reason satisfactory to the instructor. A grade of "X" received by an undergraduate student will
automatically become an "F" unless removed within twelve (12) weeks of the next full term (summer term ex-
cluded.) An incomplete must be removed within this twelve-week period regardless of whether the student is reg-
istered for additional work in the next term. A grade of "X" received by a graduate student, with the exception of
thesis courses or similar projects, will automatically become an "F" unless removed within twelve (12) weeks of
the next full term (summer term excluded). A student should work with the instructor who assigned the incom-
plete on an independent basis in order to complete the necessary assignments. The grade of "X" will continue to
appear as the initial grade on the student's transcript, along with the revised grade. A grade of incomplete is not
used under any circumstances as a substitute for "F" or "W."
Developmental Course Grading
Courses numbered 050-099 are developmental courses; grades earned in these courses will not count toward the
student’s GPA, but shall be considered in determining eligibility for financial aid and academic probation status.
Hours earned in these courses are not degree applicable. For more information see College Readiness.
29
Academic Probation
To be eligible for continuous enrollment without being placed on academic probation, a student must maintain
the following scholastic standards in both the overall grade point average and the total institution grade point av-
erage (courses taken at WKU):
A. 1.7 overall and total institution GPA if the student has 17 or fewer semester hours attempted.
B. 1.8 overall and total institution GPA if the student has more than 17 but fewer than 34 semester hours
attempted.
C. 1.9 overall and total institution GPA if the student has 34 or more but fewer than 51 semester hours
attempted.
D. 2.0 overall and total institution GPA if the student has 51 or more semester hours attempted.
At the end of each academic term, students may access their grade report via TopNet; it also reflects grades for
the term, the overall, and the total institution grade point average. Students failing to meet the scholastic stand-
ards listed above are placed on academic probation. Students placed on academic probation are subject to aca-
demic dismissal if they fail to attain the minimum standards listed above and earn less than a 2.0 grade point aver-
age for the academic term. A student on academic probation is allowed continued enrollment on a semester-by-
semester probationary status as long as a 2.0 grade point average is maintained each term.
Once placed on academic probation, the student who fails to earn a current (term) grade point average of 2.0 or
higher is not eligible to enroll in the next regular semester. Depending upon the student's overall grade point av-
erage and total institution grade point average, the student may be invited to an appeal to the University Academ-
ic Probation Committee. The Committee may dismiss the student from the University or allow the student con-
tinued enrollment with stated restrictions for one additional term. Academic status for all students who complete
a term is shown on TopNet. It is the student's responsibility to stay informed of his/her academic status and to
improve academic performance until he/she is returned to good standing status.
NOTE: Students with an overall or total institution grade point average below 2.0, but above the academic pro-
bation scale should be aware that their performance does not meet the minimum requirements for graduation
and that their performance is considered marginal by the University. These students are encouraged to utilize the
services within the Academic Advising & Retention Center.
Appeal Procedure
A student dismissed from the University by the University Academic Probation Committee may appeal the deci-
sion to the Executive Appeals Committee. This committee will consider an appeal only after a written request for
a hearing has been submitted to the director of the Academic Advising & Retention Center. If the Executive
Committee approves an appeal, the student will be permitted to register for an additional semester on academic
probation with conditions determined by the Executive Committee at the time of approval. Detailed operational
procedures followed by the University Academic Probation Committee may be obtained from the Academic Ad-
vising & Retention Center located in Downing Student Union 2141.
Students who fail to satisfy criteria for continuous enrollment due to academic deficiencies, and are either dis-
missed or voluntarily withdraw are, after one full year of non-enrollment at any college or university, eligible to
apply for readmission to the University. Enrollment at that time is not automatic; readmission will be determined
by admission standards. Applications for readmission should be filed with the Office of Admissions prior to pub-
lished deadlines.
30
Advising Students in Distress
1. Becoming Aware
A concern has been brought to your attention:
a) Through being approached directly by the student
b) Through a concerned third party
c) Through an assignment
d) Through observed behaviors
2. Contact with the Student
a) When is it appropriate to initiate the contact yourself?
b) What do you do when a student calls/comes to see you who is obviously distraught?
Safety- theirs and yours
Take necessary steps for safety
Let a colleague know of your uneasiness
What if the student doesn’t want help? Disruption →Discipline
Ask and listen- This is when you hope “calmer heads prevail”
Voice your concern
Be specific about what you’ve noticed or are hearing
Limits- what is/is not expected of you
Accepted: concern, listening, referral
Not accepted: Assessment, problem solving
3. Make a Referral
a) Refer when there is any indication of harm to self or others, if the person seems out of touch with reali-
ty, degree of distress is severe, or their ability to function is obviously being affected
b) Provide info on campus/area services, including phone numbers
c) Provide an opportunity for the student to call; if the student would like you to call that is fine
d) Accompanying the student
e) Getting help to come to you
f) Trust your gut
Information for making a referral for a non-crisis situation:
Refer a student if:
Their need for non-academic help becomes chronic
Boundaries are crossed or you feel you cannot be objective
You feel uncomfortable with the nature of their concern
Their problems intensify your own issues
Contact numbers:
Counseling & Testing Center (270) 745-
3159
WKU Police Dept. (270) 745-2548
Lifeskills (270) 901-5000
Hope Harbor (270) 846-1100
Vice President for Student Affairs (270)
745-2791
Information Provided by Dr. Karl Laves, Counseling and Testing Center
31
Authorizations for Exceptions to Undergraduate Academic
Policies
Exceptions that may be approved by the Dean (with recommendation from department
head)
Generally, exceptions may be granted by the Dean for academic policies that have been created at the depart-
mental or Deans’ level. Examples of appeals to the Dean may include:
Extension of expired degree programs (paper format and iCAP format)
Substitution for required major or minor courses or other courses required for the major.
Exception to grade requirements for a specific course in a major or minor (i.e. C or higher)
Exception to total hours required in major or minor
Exception to selective admissions requirements
Exceptions to be considered by the Committee on Credits and Graduation
The Committee on Credits and Graduation is the body responsible for hearing undergraduate students’ appeals
of university-wide academic requirements and regulations. Appeals must be submitted by the student in typed
form to the Office of the Registrar. Statements of support or clarification from the student’s academic advisor are
encouraged if the problem resulted from the advisement process. When a request pertains to an exception in the
major or minor, the student should consult with the appropriate department head for a written recommendation
to the committee. Examples of appeals to the Committee may include:
GPA graduation requirements
Graduate with less than 42 total upper level hours or one-half upper level hours in major or minor
Graduate with less than one-third residence hours in major or minor or 25% of overall program
Exceptions to the repeat policy
Exceptions to the Academic Renewal policy
Course substitutions or policy exceptions in general education (i.e. number of required fields, number of re-
quired hours in a category)
Exception to required unduplicated hours between the major and minor
Exceptions to policy for earning a second associate or baccalaureate degree
Other exceptions as deemed appropriate by the Registrar
Exceptions based upon student disabilities
With a formally documented disability that may impact performance in a specific discipline, a student may request an
exception to a degree requirement (major, minor or general education course) using the following procedure recom-
mended by WKU General Counsel (based upon Wynne v. Tufts University):
The student must have made one or more attempts to be successful in the course with accommodations. (i.e.
Student had a tutor or some other form of learning assistance, and the student was diligent in using the re-
sources)
The student must submit a written request to the Registrar and identify an alternate course.
32
The Registrar will confirm that the student has had one or more unsuccessful attempts in the course, and will
confirm with the Student Accessibility Resource Center that the student received and used an accommoda-
tion(s).
The Registrar will consult with the department head and dean of the student’s major for agreement to use the
requested alternate course. If either party is not supportive of the requested alternate course, the Registrar will
ask the student to identify a different course.
The Registrar will notify the student in writing of the agreement to substitute the requested alternate course
Curriculum Requirements
All candidates for a degree must complete one of the academic programs offered by the University. A candidate
for an associate degree must complete a minimum of 60 unduplicated undergraduate semester hours. Some asso-
ciate degree programs may require more than the minimum 60 semester hours. A candidate for the baccalaureate
degree must complete a minimum of 120 unduplicated undergraduate semester hours. Some baccalaureate degree
programs may require more than the minimum 120 semester hours. Students should be aware that some academ-
ic programs may require additional scholastic regulations and standards not specified in the catalog. To obtain a
copy of these regulations, students should contact the appropriate department head.
Degree Requirements
Students must arrange their programs of study by choosing one of the following options:
OPTION I
(minimum of 54 hours, 48 of which are unduplicat-
ed)
A. Major
B. Minor
OPTION II
(minimum of 48 hours)
A. Major
Option III
(minimum of 54 hours)
A. First Major
B. Second Major
Option IV
(minimum of 54 hours)
A. Major
B. First Minor
C. Second Minor
Option V
(minimum of 36 hours)
Completion of at least 36 hours in an area of Emphasis within the Bachelor of Interdisciplinary Studies degree,
with no more than 24 semester hours in a single academic discipline.
33
Degree Certification
For further information regarding degree certification and requirements please view the Office of the Registrar’s
Degree Certification page. Topics on this page include General Education Requirements, University Degree Re-
quirements, Additional University Degree Information, and Graduation Approval. This site can help you learn
the ins and outs of ensuring your advisees are on the right track toward graduation.
Academic Renewal
Academic Renewal is available to qualified undergraduate students. Academic Renewal prevents the voided
course work from counting toward graduation and the computation of the grade point average; however, the
voided coursework will remain a part of the transcript. Qualified undergraduate students must not have attended
any accredited college or university for at least two consecutive years and must have a cumulative grade point av-
erage, since readmission, of at least 2.0 (with no calculated below a “D”), computed at the end of the term in
which the student completes a minimum of 12 semester hours of courses numbered 100 or above.
WKU accepts transfer credits retained through Academic Renewal at other institutions but will use grades from
those courses for the computation of the higher education grade point average.
Students requesting Academic Renewal are required to complete and submit the “Petition for Academic Renew-
al” form to the Office of the Registrar, indicating whether one semester or all previous coursework is to be void-
ed. No student may declare academic renewal more than once.
For specific procedures for Academic Renewal please refer to the Petition for Academic Renewal form, which
outlines all policies and procedures. An online form is provided for your convenience. Please print the form, pro-
vide the necessary information and return to:
Judy Byrd
Office of the Registrar
Western Kentucky University
1906 College Heights Blvd #11017
Bowling Green, KY 42101 - 1017
ACT/SAT English Proficiency Credit
A student scoring 29 or above on the English section of the Enhanced ACT or 650 or above on the verbal sec-
tion of the re-centered SAT may be awarded three credit hours for English 100. A student who earns credit for
English 100 in the ACT or SAT may not receive additional credit for English 100. Official ACT or SAT scores
should be sent by the testing company to the Office of Admissions as part of the Admissions process. Western
Kentucky University does not require the written component of either exam.
The Director of Admissions will notify applicants who qualify for academic credit on the basis of the ACT/SAT
scores. (Students who took the ACT prior to October 1989 or the SAT prior to April 1995 should contact a high
school guidance counselor or the Office of Admissions for assistance in converting scores to the Enhanced ACT
or the re-centered SAT scale).
34
Advanced Placement Students may earn college credit through the Advanced Placement Program (AP) of the College Board upon at-
taining the minimum score on the AP examination. WKU’s Office of Admissions notifies students of their eligibil-
ity for credit upon receiving an application for admissions and the official AP score report. Official scores may be
obtained on-line at www.collegeboard.com or by contacting AP Exams, PO Box 6671, Princeton, New Jersey
08541-6671, telephone (888) 225-5427. The following code number should be used to have scores sent to WKU:
AP-1901. Students will receive the credit during the first semester of enrollment. For further guidelines on scores
view the credit by exam brochure.
Attendance Policy Registration in a course obligates the student to be regular and punctual in class attendance. Students should make
certain that their names are on the class roll. If an error has been made in registration, it is the student’s responsi-
bility to see that the error is corrected in the Office of the Registrar.
It is the individual instructor’s responsibility to inform students, in writing, on the first day the class meets of the
guidelines for implementing the instructor’s attendance policy. Students who cease attending classes are expected
to follow the withdrawal deadlines that are published each semester in the registration guides (Fall, Winter and
Spring, or Summer).
Excessive absenteeism may result in the instructor recording a failing grade, unless the student officially withdraws
from the class before the withdrawal deadline. If the student withdraws from the University after the end of the
official withdrawal period, excessive absenteeism may be one of the considerations in the instructor’s deciding
whether circumstances justify “W”, “F”, or “FN” in the course. The normal appeal process is available to a stu-
dent who wants to appeal the decisions of the instructor. It is the responsibility of each student to drop a course in
which they are enrolled on or before the official deadlines.
When a student is absent from class because of illness, death in the family, or other justifiable reasons, it is the stu-
dent’s responsibility to consult the instructor at the earliest possible time. The Academic Advising & Retention
Center provides class attendance notification services as requested by students and faculty. When requested by stu-
dents, notifications of absences resulting from personal emergencies are relayed to faculty. In addition to this offi-
cial notification, it is the student’s responsibility to contact each professor to make arrangements to make-up
missed assignments and tests. AARC also notifies students of excessive absences reported by faculty.
Auditing a Course A student can sign up to audit a class without special permission prior to the first day of the term. After that time,
the instructor must grant permission for a student to audit a class by signing the course audit form. Students
should obtain this form in the Office of the Registrar, complete the form, obtain the instructor’s signature, and
return the form to the Office of the Registrar prior to the deadline for changing from credit to audit.
Departmental Exam Students enrolled at WKU may also receive credit on the basis of departmental examinations. A student may take
a departmental examination in any course listed as satisfying a requirement in any of the categories of general edu-
cation. Departments may offer departmental exams in other courses at their discretion.
For more information on types of exams, procedures, policies, and fees please view the credit by exam brochure.
35
Drop/Add Courses
Schedule changes (drop/add) may be necessary following a student’s initial registration. A student may add or
drop courses within the first six class days in a semester or the first three class days of a summer session or bi-
term. During a regular term a student may withdraw from a course through the eighth week of class and receive a
grade of “W”. During a bi-term or summer term, a student may withdraw from a course through the mid-point of
class and receive a grade of “W”. Refer to the schedule bulletin for the appropriate procedures and deadlines to
drop, add or withdraw.
Students should use TopNet to process schedule changes. Students may drop or add classes with no financial pen-
alty through the last day to drop or add a course as printed in the official academic calendar. After that date, a $50
Schedule Change Fee per course will be assessed for all student initiated schedule changes.
Graduate Courses during Undergraduate Degree
Seniors at WKU or one of the cooperating consortium colleges may enroll in graduate coursework during their
final undergraduate semester provided they:
1. Have an undergraduate grade point average of at least 2.75
2. Make formal application to graduate study (Form A should be submitted to Graduate Studies at least
four weeks prior to the beginning of the semester)
3. Carry a final semester course load of no more than 15 hours (combined undergraduate and graduate
hours).
4. Do not, in any way, attempt to apply the graduate course(s) to the undergraduate degree.
Graduate School at WKU
All students seeking admission into a graduate degree program should submit the application to the Graduate
School by the following dates:
Fall Semester: June 15
Spring Semester: November 15
Summer Term: Contact Department Offering Graduate program
*Note that some programs have earlier dates for application submissions.
All graduate school requirements, policies, financial aid, program information, etc. can be found in the Graduate
Student Catalog.
International Baccalaureate
Western Kentucky University recognizes the International Baccalaureate (IB) program completed in high school.
Credit will be awarded by earning the required score in a specific subject. To receive credit the student must fur-
nish an official IB transcript to the Office of Admissions issued directly from the New York office of the Interna-
tional Baccalaureate Organization. Specific information about required scores and credit may be obtained from the
Office of Admissions.
36
Part Three: Resources
37
Master Advisor Certificate (MAC)
The Master Advisor Certificate Program began in the Spring of 2008. The program formerly known as Advisors
of Excellence for staff was later merged with MAC. This program, held each spring semester, is for WKU faculty
and staff who are looking to take their advising skills, knowledge, and ability to the next level.
Each MAC program is made up of four-five sessions. Attendance is required at each session for the full time
period to graduate from the program. Each session is two and half hours. Each session contains a wealth of in-
formation from experts throughout campus. Out-of-class assignments accompany each class session.
Each session is designed to help faculty and staff increase knowledge, attitudes and behaviors to improve the ad-
visor/advisee relationship. The program focuses on how faculty and staff play an essential role in promoting stu-
dent success by understanding the many different responsibilities of the academic advisor.
Expected Outcomes of the MAC:
1. Greater awareness of WKU policies and procedures that affect advising.
2. Increased knowledge of academic programs and degree requirements offered.
3. Ability to demonstrate necessary skills and techniques for excellent advising.
4. Ability to refer students to appropriate academic support services.
Frequently Asked Questions for Advisors
Are there professional development opportunities available for me so I may become a
more aware advisor?
Yes! There are several options at WKU. First of all, there is an organization called the Campus Advising Network
(CAN). This organization occasionally meets for lunch and holds a session on “hot topic” advising issues. There
are over 120 faculty and professional staff members of CAN and it is a great way to not only learn about the ses-
sion topic but to network with other advisors throughout the WKU campus. CAN also contains a list-serve that
members ask and respond to questions regarding advising. To gain access to the list-serve, please call AARC at
745-5065.
In the spring semester, AARC offers the Master Advisor Certificate (MAC) program for faculty and staff. The
Master Advisor Certificate (MAC) was created in response to faculty requests to provide additional training for
academic advisors. The sessions give participants an opportunity to learn advising theories, ideas, and practices
needed to provide excellent advising services.
The National Academic Advising Association (NACADA) is an association of professional advisors, counselors,
faculty, administrators and students working to enhance the educational development of students. As a member
of NACADA, you receive NACADA Highlights, a monthly e-letter discussing association events and activities
and NACADA Academic Advising Today, the quarterly e-publication covering the advising profession and cur-
rent issues in advising. Members will also receive the NACADA Journal, a semi-annual publication devoted to
showcasing new research and best practices in academic advising.
During the summer of 2008 a state advising organization was formalized. The Kentucky Academic Advising As-
38
sociation (KACADA) has begun accepting members and will offer conferences as well as other professional de-
velopment opportunities on a state level. For more information, contact AARC at 745-5065.
What needs to be done to establish a new faculty/staff member as an advisor?
The new faculty/staff member must go through advisor training before being enabled in Banner as a faculty or
staff advisor. Your department can call AARC at 745-5065 or email [email protected] to set up this
training. The name and 800 number of the faculty/staff member should be included in the email.
When an advisor leaves the University, how do the advisor’s students get reassigned?
We ask each department to contact AARC when an advisor is leaving the university. It should be noted what new
advisor the students should be reassigned to.
How can I know whether a student I advise is on academic probation?
Academic standing is recorded at the end of each term. Use TopNet to view General Student Information that
includes academic standing. It is also shown on the student’s transcript.
I need to obtain a copy of a student’s high school transcript. Where can I get it?
The Office of the Registrar maintains the folders of all currently enrolled students. A student’s folder may include
the application for admission, academic documents and correspondence related to the student’s enrollment.
How do I access Blackboard?
To access Blackboard, go to WKU Homepage and click on “Faculty/Staff” and then click on Blackboard.
What are the maximum hours a student can take each semester?
A student may carry a maximum of 19 hours for the Fall AND Spring semesters without special permission. Stu-
dents who wish to enroll for 20-21 hours must have a 3.3 G.P.A. For more information contact the Office of the
Registrar at 745-3351.
Winter term course load is restricted to a maximum of four semester hours.
For summer a maximum of four semester hours in Session M, six semester hours in Session A and six semester
hours in Session C. A student is permitted to enroll in only one three-week course within a five-week session
(Session A or C). Registration for 15 hours requires enrollment in the entire 13-week summer term.
What is student directory information?
"Student directory information" includes the student's name, address, e-mail address, telephone listing, date and
place of birth, major field of study, participation in officially recognized activities and sports, weight and height of
members of athletic teams, dates of attendance, enrollment status (including full-time, part-time, not enrolled,
withdrawn and date of withdrawal), degree and awards received and the most recent previous education agency
or institution attended by the student.
How do students receive a WKU e-mail account?
New students will have a WKU e-mail address automatically assigned once they have registered for classes.
When are students charged a fee for changing their registration schedule?
For full-semester courses, beginning with the seventh class day, students are charged a schedule change fee of $50
39
per class to withdraw from a course. If the student should process a schedule exception appeal to add a course
past the sixth class day they will also be charged a $50 fee.
My advisee is a student at WKU but they want to take courses this summer closer to
home. They need a visiting student letter that states they are in good standing at WKU.
How does the student request this?
If the course(s) the student plans to take applies toward general education and the student is in good academic
standing, the student should contact the Office of the Registrar, 2nd floor Potter Hall or 270-745-3351. In addi-
tion, if the course(s) the student plans to take applies toward their major/minor; they will need to receive written
confirmation from the academic department of their major/minor that the course(s) will apply toward their grad-
uation requirements. A letter of good standing can then be prepared for the student by the Office of the Regis-
trar. If the student is on academic probation, they will need to contact the Academic Advising & Retention Cen-
ter at 745-5065 for the visiting student letter.
One of my students was academically dismissed from school. What does the student
need to do to return to Western?
A student dismissed from the University by the Academic Probation Committee may appeal the decision to the
Executive Appeals Committee. This committee will consider continued enrollment only after a written appeal has
been submitted to Academic Advising & Retention Center. If the Executive Committee approves an appeal, the
student will be permitted to register for an additional semester on academic probation with conditions deter-
mined by the Executive Committee at the time of approval. Detailed operational procedures followed by the Ac-
ademic Probation Committee may be obtained from the Academic Advising & Retention Center in Downing
Student Union 2141.
If the student is denied continued enrollment by the Executive Appeals Committee, the student must apply for
readmission after one calendar year. Students on probation may also elect to sit out of all higher education for
one calendar year before applying for readmission.
How long does a student have to change a class from credit to audit?
Students sign up to audit a class without special permission prior to the first day of the term. After that time, the
instructor must grant permission for the student to audit a class by signing the course audit form. Students should
receive this form in the Office of the Registrar, complete the form, obtain the instructor’s signature, and return
the form to the Office of the Registrar prior to the deadline for changing from credit to audit, printed in the Aca-
demic Calendar in the Registration Guide.
40
Any change from audit to credit must be done by the last day to add a class. Changes from credit to audit must
be done by the last day to drop a class with a grade of a “W.” Refunds for withdrawals from audited courses will
be prorated on the same basis as refunds for withdrawals from courses taken from credit.
The University has canceled a course in which a student is enrolled. What does the stu-
dent need to do?
The student does not need to drop the course. Once the course is officially canceled in the student information
system, the Office of the Registrar will drop the course from the schedule and notify the student by letter. The
letter will contain the CRN, course number and the reason for the cancelation. If there is no address on file with
the University an email will be sent to the student.
If the student would like to replace the course, the student should process the registration prior to the deadline
printed in the Academic Calendar in the Registration Guides (Fall, Winter, Spring, Summer).
How do students receive an undergraduate catalog?
The Undergraduate Catalog may be viewed online.
How do students change their major, minor or advisor?
To change your major, minor, or advisor you must go to TopNet, Student Services, Student Records, then
Change Major, Minor, Concentration, Advisor. Follow the directions given at this site and then, if directed, take
the form to the specified departments for signatures. Finally, take the form to DSU 2141 (AARC), for processing.
The intent of this form and process is to improve accuracy and efficiency. All students may use this form except:
a. Graduate students
b. Undergraduate Students with a Degree Program on file. They will be directed to the Office of the Reg-
istrar to discuss the steps for changing a program of study after the degree program has been filed.
c. Undergraduate students pursuing MORE than two majors will be directed to the Academic Advising &
Retention Center.
How does a student know if they have met the degree requirements to graduate?
At 90 hours of coursework students need to apply for graduation with the Office of the Registrar to assure you
are fulfilling your degree requirements. If you were a WKU student prior to the Fall of 2005 you must fill out an
undergraduate degree program. If you entered WKU after the Fall of 2005, your iCAP, degree audit, will serve as
the equivalence to the undergraduate degree program.
When can students expect to receive their diploma?
Diplomas are mailed approximately six weeks after commencement.
The student has graduated but has not yet received their diploma. What could be the
problem?
The diploma is mailed to the address provided on the Application for Graduation unless there is an updated ad-
dress in the Office of the Registrar. Diplomas are not issued if the student has outstanding obligations such as
unpaid accounts, parking fines, and unreturned books to the library, etc. Contact the Office of the Registrar at
(270) 745-3351 to check on the status of your diploma.
41
How can a student restrict their directory information?
When a student wants any part of the directory information to remain confidential, the student must complete an
official request form within the first five days of class of each school term. Students can obtain the form in the
Office of the Registrar or access the form online.
How does a student obtain enrollment verification?
To gain access to the free Student Self-Service site for enrollment verification, students need to go to TopNet.
Login and select Student Records, then Enrollment Verification/National Student Clearinghouse. Enter the re-
quired information. Click Login. Follow directions. When finished, Logoff.
A student has an insurance form that must be signed by a campus official. Where does
that student need to go?
Students should take their form to the Office of the Registrar, 217 Potter Hall. The form will be completed while
they wait.
How to generate your free WKU Enrollment Verification:
1. Log on to your TopNet account.
2. Click on Student Services.
3. Click on Student Records.
4. Click on Enrollment Verification.
If a student has questions about tuition and fee payment, where should I send them?
Information about fee payments may be found online at Billings and Receivables.
How can a student find out if a grade change was done?
After the instructor initiates the grade change, it is submitted to the department for approval, and then submitted
to the Office of the Registrar for processing. Students will be notified by mail once the grade change has been
processed. Students may also review their transcript on TopNet.
Are grades mailed to students at the end of the term?
Grade reports are not mailed. If students need an Official Grade Report, they may obtain one through TopNet
by following the steps below. The date that final grades and cumulative grade point average will be available on
TopNet will be printed in the Registration Guide each term. For students to access their final grades, they should
follow the steps below:
o Access TopNet
o Enter User ID and PIN. Login
o Select Student Services, then Student Records.
o Select Final Grades. Enter the desired term.
o If an Official Report is needed click Obtain Official Grade Report.
Why are students charged a late registration fee?
Students are strongly encouraged to register prior to the first day of the term. Ample opportunity is provided for
42
registration prior to the opening of the term. Students who are unable to register in advance are given an oppor-
tunity to register during the first six days of the term, but will be assessed a late registration penalty. Refer to
deadlines in the Registration Guides, (Fall, Winter and Spring, and Summer).
How does a student change their name on student records?
Students must complete a “Student Identification Change” form. They may pick up the form in the Office of the
Registrar, Potter Hall 216. They may also access the form online. The form may be mailed or faxed for pro-
cessing. The student must be currently enrolled, and will need to provide a copy of the student’s new Social Secu-
rity card showing the new name.
Will the processing of a name change also change the student’s e-mail account or Black-
board account?
No. Once the student’s name has been changed through the Office of the Registrar, the student will need to con-
tact Information Technology at (270) 745-7000 to update their e-mail account and/or Blackboard account.
If a student does not register on their scheduled date, when can they register?
Students may register without penalty any time after their assigned date to register up through the day prior to the
first day of the term. There may, however, be periods of time when the system is down for maintenance.
If the student has an obligation (hold) with the University that cannot be cleared prior to
the registration date, what does the student do?
All obligations (holds) with the University that prevent registration should be cleared prior to the student’s regis-
tration for classes. If the student believes their situation justifies an exception, they should contact the area that
initiated the obligation and explain the situation. Any alternative arrangement should be made with the obligating
office.
How does a student know when a repeated course has been processed?
The student’s first attempt is the only one excluded from a student’s GPA. Although, it remains on the transcript
if the grades are removed. This is indicated by an “E” in the “R” column on the transcript. Students may view
43
this on their student transcript by going to TopNet.
TopNet will not let a student register for a course they need. It tells the student the
course is restricted. What do I need to tell the student?
Some courses have been restricted by the offering department for specific reasons. For registration in one of
these courses, students should contact the academic department offering the course. Explain the need for the
course. If the student need is deemed appropriate for admission to the class, a restriction override will be placed
in the registration system for the student. At that point the student should then be permitted to register via
TopNet.
If the student’s original registration for the term takes place after the sixth class day, is
the student charged both a late registration fee of $50 and a schedule change fee of $50
per class to register?
If the student registers after the deadline for adding a course, a schedule exception appeal must be approved by
the instructor and department head and reviewed by the Dean. If approved, the student will be charged only the
late registration fee of $50. After the student’s original registration date, any changes made will be subject to the
$50 schedule change fee.
A student does not believe they should have to pay the schedule change fee. How do they
appeal the charges?
The Tuition/Schedule Change Fee Appeal Committee will review the student’s schedule change and determine if
the fee assessed to them is appropriate. The student should obtain the form and directions for submitting an ap-
peal to this Committee from the Office of the Registrar, second floor, Potter Hall. Be sure to include all docu-
mented information with the appeal.
When can a student make schedule changes to their registration?
Schedule changes for full-semester courses (drops or adds) can be made at any time through the first six days of
the term. Drops made during this time will not be reflected on the student’s academic record. Course withdrawals
after the sixth class day will be recorded with a grade of “W” and will be reflected on their academic record. Refer
to the Academic Calendar in the Registration Guide for the deadline to add, drop, or withdraw from a full semes-
ter course.
Schedule changes for bi-term courses can be made at any time through the first three days of the term. Drops
made during this time will not be reflected on the student academic record. Course withdrawals after the third
class day will be recorded with a grade of “W” and will be reflected on their academic record. Refer to the Aca-
demic Calendar in the Registration Guide for the deadline to add, drop, or withdraw from a bi-term course.
How does a student create their TopNet PIN?
Students should go to TopNet. Follow instructions for a first-time user. They will enter their full student ID. Tab
down and enter the last six digits of their social security number. Click Login. On the next page re-enter the last
six digits of your ID (TopNet will tell the student their PIN has expired) and tab down to the next box. The stu-
dent needs to enter a six digit they can remember. Keep this PIN confidential.
The student has forgotten their PIN. How does the student access this information so
44
they can use TopNet?
The student needs to follow the directions on the TopNet home page under Forgot My PIN. A new PIN will be
assigned for the student and they can change the PIN to a number more familiar to them.
How does a student change their PIN?
Students should login to TopNet. From the Main Menu, select Personal Information. Select Change your PIN.
Enter Old PIN, Enter New PIN; Re-enter New PIN. Click Change PIN.
How can a student obtain their official transcript?
Information on how to obtain official transcripts, as well as the online form, may be found on the Registrar’s web
site.
How long does it typically take for a student to receive a transcript?
Normally transcripts will be mailed within two working days of receiving the request.
A student has taken courses at another college. How will they know if the Registrar’s Of-
fice has received the transcript?
The student may check on TopNet to see if the credits are on their record. If the credits are not showing, check
with the other college to verify the official transcript was mailed and to what department it was sent. Advisors
may also be able to check on TopNet under Advisors & Student Data Inquiry, Electronic Imaged Documents. If
a transcript has been received it will appear in this folder. Please allow ample time for mailing and processing. If
the student has further questions, please have them contact the Office of the Registrar at 270-745-3351.
How can a student view an unofficial transcript?
Unofficial transcripts are available on TopNet for students enrolled from the Summer of 1990 until present.
A student had to withdraw from a course, making a difference in their enrollment status.
How does a student appeal for a refund in tuition?
There is a Tuition/Schedule Change Fee Appeal Committee to review the change in enrollment status to deter-
mine if a refund is appropriate. The student should obtain the form and directions for submitting an appeal to
this Committee from the Billings and Receivables Office, second floor, Potter Hall. Be sure to include all docu-
mented information with the appeal.
If it is past the deadline and the student has a need to withdraw, what procedure do they
need to follow?
Students are expected to adhere to the withdrawal deadlines. If the student believes their situation would justify
an exception to the withdrawal policy, they should obtain a schedule exception appeal form from the Office of
the Registrar or the academic department offering the course and process this form according to directions on
the form.
45
Contact Information for WKU Colleges and Departments
College of Education and Behavioral Sciences
Gary A. Ransdell Hall, Office 2038 Phone: (270) 745-4662 Fax: (270) 745-6474
Department of Counseling and Student Affairs
Gary A. Ransdell Hall, Office 2011 Phone: (270) 745-4953 Fax: (270) 745-5031
Department of Educational Administration, Leadership, and Research
Gary A. Ransdell Hall, Office 3086 Phone: (270) 745-4890 Fax: (270) 745-5445
Department of Military Science
Diddle Arena, Office 1512 Phone: (270) 745-6054 Fax: (270) 745-6050
Department of Psychology
Gary A. Ransdell Hall, Office 3012 Phone: (270) 745-2695 Fax: (270) 745-6934
Department of Teacher Education
Gary A. Ransdell Hall, Office 1092 Phone: (270) 745-5414 Fax: (270) 745-6322
College of Health and Human Services
Academic Complex, Office 208 Phone: (270) 745-2425 Fax (270) 745-7073
Department of Allied Health
Academic Complex, Office 236G Phone: (270) 745-2427 Fax: (270) 745-6869
Department of Communication Sciences and Disorders
Academic Complex, Office 104 Phone: (270) 745-4541 Fax: (270) 745-3441
Department of Public Health
Academic Complex, Office 133 Phone: (270)745-4797 Fax: (270)745-4437
Department of Social Work
Academic Complex, Office 211 Phone: (270) 745-5312 Fax: (270) 745-6841
Family and Consumer Sciences
Academic Complex, Office 303 Phone: (270) 745-4352 Fax: (270) 745-3999
School of Kinesiology, Recreation and Sport
L.T. Smith Stadium, Office 316 Phone: (270) 745-3349 Fax: (270) 745-6043
School of Nursing
Health Sciences Complex, Office 2200 Phone: (270) 745-3391 Fax: (270)745-3392
46
Gordon Ford College of Business
Grise Hall, Office 445 Phone: (270) 745-6311 Fax: (270) 745-3893
Department of Accounting
Grise Hall, Office 501 Phone: (270) 745-3895 Fax: (270) 745-5953
Department of Economics
Grise Hall, Office 431 Phone: (270) 745-2249 Fax: (270) 745-3190
Department of Finance
Grise Hall, Office 334 Phone: (270) 745-2018 Fax: (270) 745-5284
Department of Information Systems
Grise Hall, Office 200 Phone: (270) 745-5408 Fax: (270) 745-6376
Department of Management
Grise Hall, Office 200 Phone: (270) 745-5408 Fax: (270) 745-6376
Department of Marketing
Grise Hall, Office 401 Phone: (270)-745-2249 Fax: (270) 745-3190
Ogden College of Science and Engineering
College High Hall, Office 2114 Phone: (270) 745-4449 Fax: (270) 745-6471
Department of Agriculture
Environmental Sciences & Technology Building, Office 226
Phone: (270) 745-3151 Fax: (270) 745-5972
Department of Architectural and Manufacturing Sciences
Environmental Sciences and Technology Building, Office 204
Phone: (270) 745-3251 Fax: (270) 745-5946
Department of Biology
Thompson Complex, Office 359 Phone: (270) 745-3696 Fax: (270) 745-6856
Department of Chemistry
Thompson Complex, Office 444 Phone: (270) 745-3457 Fax: (270) 745-5361
Department of Computer Science
College High Hall, Office 4124 Phone: (270) 745-3651 Fax (270) 745-3699
Department of Engineering
Engineering and Biological Sciences Building, Office 2101
Phone: (270) 745-2461, Fax: (270) 745-5856
47
Department of Geography and Geology
Environmental Sciences and Technology Building, Office 304
Phone: (270) 745-4555 Fax: (270) 745-6410
Department of Mathematics
College High Hall, Office 4124 Phone: (270) 745-3651 Fax: (270) 745-3699
Department of Physics and Astronomy
Thompson Complex, Office 246 Phone: (270) 745-4357 Fax: (270) 745-2014
Department of Psychological Sciences
Gary Ransdell Hall, Office 3074 Phone: (270) 745-3918 Fax: (270) 745-3475
Potter College of Arts & Letters
Ivan Wilson Center for Fine Arts, Office 200 Phone: (270) 745-2344 Fax: (270) 745-5734
Department of Art
Ivan Wilson Center for Fine Arts, Office 441 Phone: (270) 745–3944 Fax: (270) 745–5932
Department of Communication
Ivan Wilson Center for Fine Arts, Office 130 Phone: (270) 745-3296 Fax: (270) 745-3295
Department of English
Henry Hardin Cherry Hall, Office 135 Phone: (270) 745-3043 Fax: (270) 745-2533
Department of Folk Studies & Anthropology
Ivan Wilson Center for Fine Arts, Office 237 Phone: (270) 745-6549 Fax: (270) 745-6889
Department of History
Henry Hardin Cherry Hall, Office 200 Phone: (270) 745-3841 Fax: (270) 745-2950
School of Journalism & Broadcasting
Mass Media & Technology Hall, Office 216 Phone: (270) 745-4144 Fax: (270) 745-5835
Department of Modern Languages
Ivan Wilson Center for Fine Arts, Office 251 Phone: (270) 745-2401 Fax: (270) 745-6859
Department of Music
Ivan Wilson Center for Fine Arts, Office 351 Phone: (270) 745-3751 Fax: (270) 745-6855
Department of Philosophy and Religion
Henry Hardin Cherry Hall, Office 300 Phone: (270) 745-3136 Fax: (270) 745-5261
Department of Political Science
Finley C. Grise Hall, Office 300 Phone: (270) 745-4559 Fax: (270) 745-2945
48
Department of Sociology
Finley C. Grise Hall, Office 101 Phone: (270) 745-2150 Fax: (270) 745-6493
Department of Theatre and Dance
Gordon Wilson Hall, Office 300A Phone: (270) 745-5845 Fax: (270) 745-5879
University College
Tate Page Hall, Office 201 Phone: (270) 745-2344 Fax: (270) 745-5734
Center for Gerontology
Tate Page Hall, Office 241 Phone: (270) 745-2356 Fax: (270) 745-4351
Department of Diversity and Community Studies
Women’s Studies Center Phone: (270) 745-5787 Fax: (270) 745-6861
Honors College
Honors College and International Center, Office 1045
Phone: (270) 745-2081 Fax: (270) 745-3568
Military Student Services
Tate Page Hall, Office 408 Phone: (270) 745-5837 Fax: (270) 745-4351
School of Professional Studies
Tate Page Hall, Office 218 Phone: (270) 745-8973 Fax: (270) 745-3544
School of University Studies
South Campus, C104 Phone: (270) 745-2874
Other WKU Locations
Early College & Career Center
200 University Drive, Room 146
Elizabethtown, KY 42701 Phone: (270) 234-5730
Elizabethtown Regional Campus
610 College Street Road
CRPEC Building Room 130
Elizabethtown, KY 42701 Phone: (270) 706-8870 Fax: (270) 745-3730
Fort Knox Regional Campus
Layaou Hall
Building 65, Room 103
49
31 Warehous Street
Fort Knox, KY 40121 Phone: (270) 351-1192 Fax: (270) 745-5079
Glasgow Regional Campus
500 Hilltopper Way
Glasgow, KY 42141 Phone: (270) 659-6900 Fax: (270) 659-6991
Owensboro Regional Campus
4821 New Hartford Road
Owensboro, KY 42303 Phone: (270) 684-9797 Fax: (270) 684-0104
Referral Information
Academic Advising & Retention Center
Downing Student Union, Office 2141
Phone: (270) 745-5065 Fax: (270) 745-5421
Email: [email protected]
AARC provides a wide range of academic services to undergraduate students. The Center coordinates academic
advising activities among undergraduate colleges and academic departments for undergraduate students. At
WKU academic advising is required for all associate and baccalaureate degree-seeking students until graduation.
AARC advises all Exploratory/Generally Undecided students and helps these students plan for their potential
major.
The mission of AARC is to provide students with the academic support necessary to achieve their academic
goals. We provide advising, student success initiatives, and training on advising for faculty and staff. Please review
our website and our many services including College Readiness, The Learning Center, the Best Expectation Pro-
grams, and the Exploratory Program.
5th Week Assessment Program: During the 5th week of each semester all faculty and staff who are teaching
100 level , 200 level, and developmental courses are required to enter in 5th Week Assessment information on
freshmen and sophomores in their class. Faculty provide information on if students are passing or failing their
courses as well as excessive absences. Reports on 5th Week Assessment marks can be run on Infoview. Marks
entered by faculty and staff can be seen on TopNet by students, faculty, and advisors.
AARC assigns baccalaureate degree-seeking students an academic advisor: If a student would like to
change advisors, they may submit a “Change of Major Form.” For more information see page 19.
Academic Standing Review (Fall and Spring Semester). Students are contacted about having academic
standings of Academic Warning, Academic Probation, Academic Committee Required, or Academic Dismissal.
Best Expectation Programs: The Best Expectation Programs (BEP) is a part of the Academic Advising & Re-
tention Center (AARC). BEP teaches students the importance of positive study habits, time management, and
provides academic support to help students be independent and successful learners. These academic services of-
fer participating students the opportunity to better prepare and adapt to college life and to improve their academ-
50
ic skills and performance in college courses.
Our mission is to equip our diverse undergraduate student population with the necessary resources to improve
their academic performance. We work with each student individually to identify realistic academic goals as well as
address other academic and non-academic concerns. Ultimately, the efforts of BEP will help retain at risk stu-
dents so they may be academically successful and graduate from WKU.
Change of Major (COM): The Change of Major Form is available on TopNet for students to fill out on the
Student Services tab.
College Readiness: WKU's placement of incoming students strives to place and advise students to maximize
their success as University students. Our program areas and academic support units provide students with the
best opportunity to learn the mathematics, reading, and writing skills required for success in college level courses
in those areas.
Encourage the use of iCAP campus-wide and assist advisors in reading audits.
Exploratory Program: The Exploratory Program is an initiative of the Academic Advising & Retention Center
(AARC) created to lead Exploratory students on a path to self discovery. Students will explore the wide array of
majors that WKU has to offer. The Exploratory Program will empower students to make well informed decisions
regarding their major and career options. Students who utilize the Exploratory Program will build a foundation of
success in order to persist to graduation.
The Learning Center: The Learning Center (DSU 2141) provides free supplemental education programs for all
currently enrolled WKU students. TLC offers College Reading and Learning Association (CRLA) Certified, one-
on-one or group tutoring in over 200 general education subjects by appointment, in person or online. TLC also
has a quiet study area and a computer lab. Click here to see a detailed list of courses and academic skills we tutor.
Majors and Minors Fair: The Majors and Minors Fair is an event that features departmental majors and minors
from WKU. The event allows students to meet with departments they may be interested in declaring.
Master Advisor Certificate (MAC): The Master Advisor Certificate Program is an advising program designed
for faculty and staff at WKU who want to learn more about the academic advising process and content. Applica-
tions for the MAC program are available now. For specific questions regarding MAC please call 5-5065.
Topper Orientation Program (TOP) Advising and Help Lab: During each TOP, all general exploratory/
undeclared students are advised in AARC. AARC also acts as the help lab for any student attending TOP for gen-
eral assistance with schedule changes or questions.
Topper Orientation Program (TOP) Pre-Registration: AARC staff pre-registers incoming freshmen for all
TOPs except the Scholars TOP. All WKU departments use this service from AARC.
Update Advising Lists for Academic Departments (each semester).
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The Center for Career and Professional Development
Office: Downing Student Union 2001
Phone: (270) 745-3095, Fax: (270) 745-3094
The Center for Career and Professional Development (CCPD) counselors advise and assist students and alumni
in gaining a better understanding of their individual interests and abilities and how to apply these interests and
abilities to choosing and pursuing a career. Assistance is available by appointment with Center staff and includes
individual counseling, career advising, and administration and interpretation of career interest inventories.
Though many of the inventories are available for online completion, CCPD staff members strongly encourage
individuals to make an appointment for follow-up counseling once an inventory has been completed and results
provided. Contact the CCPD at 270-745-3095 to set up an appointment with a counselor for help in interpreting
results and obtaining career planning assistance.
Counseling and Testing Center
Office: Potter Hall 409
Phone: (270) 745-3159, Fax: (270) 745-6976
College should be challenging, not overwhelming. The Counseling and Testing Center provides advice, support,
and therapy to WKU students, consultation to WKU faculty and staff, training to graduate students, and testing
services for the campus and community.
Any full- or part-time undergraduate or graduate student currently enrolled at Western Kentucky University is
eligible for a confidential counseling appointment. All services provided by the Counseling and Testing Center
are free, voluntary, and confidential. The staff is committed to providing counseling services and preventive pro-
grams which promote personal, academic, and career development as well as the psychological well-being of stu-
dents.
Division of Extended Learning and Outreach (DELO)
Office: 2355 Nashville Road
Phone: (270) 745-1900
The Division of Extended Learning & Outreach (DELO) at WKU is made up of units that take the educational
resources of WKU to the citizens of Kentucky and around the world. We are the outreach arm of the university,
offering both credit and non-credit classes to students of all ages.
DELO partners with University faculty and departments to offer convenient and flexible learning opportunities
to students. We work with businesses and organizations to provide customized training, to plan special events,
and to develop degree programs that meet their specific needs. We would like to partner with you for your educa-
tional program and service needs.
52
Educational Opportunity Centers
Office: Jones Jaggers Hall Office #106A
Phone: (270) 745-4441, Fax: (270) 745-4151
About EOC
program of post-secondary education
Services
-Secondary Schools:
o Two-Year Colleges
o Four-Year Colleges and Universities
o Trade and Technical Schools
Eligibility
Services are FREE and are provided for individuals who reside in Allen, Barren, or Warren counties.
Individuals who have not received a four-year college degree, who are interested in re-entering or entering a:
GED Program
Vocational Training Program
Certificate Program
Two-Year College Degree
Four-Year College Degree
Priority is given to low income adults and first generation college students (those whose parents have not
received a four-year bachelor’s degree).
Housing and Residence Life
Office: Southwest Hall 12
Phone: (270)-745-2037, Fax: (270)-745-6129
For many years, it has been said that living on campus contributes to the academic success of students. This
53
could be related to several factors: close proximity to classes and campus resources, living learning communities
that focus on group learning, and a sense of belonging that comes from involvement in campus activities.
Intramural Recreational Sports
Office: Preston Health and Activities Center
Phone: (270) 745-5217, Fax: (270)-745-6530
The Raymond B. Preston Health & Activities Center on Western Kentucky University's campus, offers students,
faculty, and staff one of the finest campus recreation facilities in the country. Constructed in 1992, the Preston
Center added a new dimension to recreational activities, intramural-sports, and open recreation for the university
community. Components of the Preston Center include a new fitness center, gymnasium, dance studio, racquet-
ball courts, swimming pool, a pro-shop, the Outdoor Recreation Adventure Center, a Health & Fitness Lab, and
many other features.
Judicial Affairs
Office of Student Life, 442 Potter Hall
Phone: (270)745-2792, Fax: (270)745-5273
The mission of the Office of Judicial Affairs is to initiate student development, learning and responsibility by en-
suring fairness and due process while administering the concepts outlined in the Western Kentucky University
Student Handbook.
Roles and Responsibilities
The Office of Judicial Affairs major responsibilities include but are not limited to:
Office of Institutional Diversity and Inclusion
Office: OIDI House
Phone: (270) 745-5066
Diversity and inclusion is a shared responsibility of every member of the Western Kentucky University (WKU)
campus community. The mission of the Office of Institutional Diversity and Inclusion (OIDI) is to provide re-
sources to the campus community and the external community that promote inclusive excellence, access and so-
cial justice for all. OIDI achieves this goal with the use of an Inclusive Excellence theoretical framework
54
(Williams, D., Berger, J., & McClendon, S., 2005). OIDI collaborates with diverse university constituents and ex-
ternal constituents to increase the degree completion rate of under-represented students attending WKU.
The Office of Institutional Diversity and Inclusion affirms that being a member of an of an under-represented
group may be achieved by membership in one or more of the following social identities: Asian American, Asian
Pacific American, Black, GLBTA, Gender, Latino/a, Mental / Physical ability, Mexican American, Native Ameri-
can, Primary language spoken, Religious belief and Socioeconomic status.
Office of International Programs
Office: Honors College and International Center, 1014
Phone: (270) 745-5334, Fax: (270) 745-6144
The Office of International Programs at Western Kentucky University will provide leadership in the development
of an international program that is recognized both nationally and globally for its excellence. The office will advo-
cate for the development of sustainable, high quality, academic programs. Innovative grants and international
agreements will be encouraged, and the creation of community partnerships that center on quality of life issues
and economic development will be a priority. The office will support the internationalization agenda of all univer-
sity departments by providing high quality student, scholar, and faculty support services. In all of our work we
will be guided by the core values of professionalism and ethical behavior.
Office of the Registrar
Office: Potter Hall 2nd Floor
Phone: (270) 745-3351, Fax: (270) 745-4830
The Office of the Registrar provides services in the following areas: Academic Calendars, Academic Programs,
Commencement, Credit by Exam, Degree Certification, Enrollment Verification, FERPA/Student Rights,
Grades, Registration Information, Schedule of Classes and University Withdrawal.
The Office of the Registrar is also responsible for the Interactive Curriculum and Academic Progress audits
(iCAP). For a tutorial of the iCAP audit, please go to www.wku.edu/icap
Student Accessibility Resource Center
Office: Downing Student Union, 1074
Phone: (270) 745-5004, Fax: (270) 745-6289
The goal of the Student Accessibility Resource Center (SARC) is to ensure that all students with disabilities are
provided access to all facets of the Western Kentucky University experience, to facilitate and coordinate support
services and programs that enable students with disabilities to maximize their educational potential, and to in-
crease awareness among all members of the University so that students with disabilities are able to achieve aca-
demic success based on their abilities, not their disabilities.
55
Student Financial Assistance
Office: 317 Potter Hall
Phone: (270) 745-2755, Fax: (270) 745-6586
Although it is the responsibility of the student and his or her family to pay for an education, WKU is committed
to assisting its students with the financial burden of higher education. In fact, more than half of all students at
Western receive some sort of financial aid through programs including scholarships, grants, loans, and part-time
employment. All of these may be awarded in various combinations and amounts to help meet educational needs.
Student Support Programs
Office: South Campus, C106
Phone: (270) 745-8703
Student Support Programs is made up of six programs that aid in the overall retention at Western Kentucky Uni-
versity. We seek to offer the best experience to freshmen and sophomores as they transition from high school to
college life. Our programs are designed to encourage students to succeed academically and personally, as well as
help them integrate into a successful but fun college life. Our programs include Cornerstone, A.C.E.S., University
Experience, Summer Early Entry (SEE), International Bridge, and Academic Advising.
Student Support Services
Office: Jones Jaggers Hall 132
Phone: (270) 745-4308, Fax: (270) 745-6850
Created for the express purpose of increasing the retention and graduation rates of program participants, the Stu-
dent Support Services Program (SSS) provides comprehensive continuing academic assistance for 225 undergrad-
uate students with academic potential who meet financial guidelines, and/or are from families where neither par-
ent holds a bachelor’s degree or are a student with a documented disability. The project offers individualized peer
tutoring in a wide variety of general education courses; professional counseling for academic, personal, and career
concerns; restricted sections of UC 175 (University Experience) which are limited to 20 fall freshman partici-
pants; and provides access to campus and community cultural events. In addition, participants in good standing
earn priority status each semester during the advance class registration process and are eligible to share in supple-
mental grant monies awarded annually by the US Department of Education earmarked exclusively for Student
Support Services participants. The program, in coordination with the Office for Student Disability Services, also
offers individual assistance to qualified students with disabilities (including the learning disabled) in need of ac-
commodation. All services are free of charge to qualifying students. Students seeking assistance who have yet to
achieve junior standing can determine their eligibility and apply for services at the program offices or call (270)
745-4308. Applications are reviewed on an on-going basis. Admission to the program is not guaranteed. A suc-
cessful applicant must be academically motivated and committed to participating in all aspects of the program.
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Conclusion to the Handbook
The Academic Advising & Retention Center hopes the Undergraduate Academic Advising Handbook is a useful
tool and resource when advising students at WKU. The handbook would not have been possible if not for de-
partments who provided information or without departmental websites.
This handbook will be updated through the AARC website at www.wku.edu/advising. As changes occur that af-
fect advising at WKU, changes will be made online to keep the information as current as possible. If you do have
questions regarding any topic in the handbook, please do not hesitate to contact AARC at 270-745-5065 and we
will do our best to answer your questions.
It is our intention this guide will allow for each of us to be a better advisor to the students at WKU. Please do not
forget to look for the Campus Advising Network or academic advisor listserv emails. CAN sessions are a great
opportunity to network with advisors and learn about “hot topics” in academic advising.
For our faculty advisors who would like to learn more about academic advising, don’t forget to turn in your appli-
cation to be a part of the next Master Advisor Certificate program which occurs each spring.
AARC has compiled this information for the use of advisors at WKU. It is possible we might have forgotten an
item or two that advisors feel is a necessary tool for advising. If there are items of the Undergraduate Academic
Advising Handbook you feel should be added or changed, please do not hesitate to contact the Director of the
Academic Advising & Retention Center at 270-745-5065.
57
Index 5th Week Assessment, 17, 18, 49
ACT/SAT English Proficiency Credit, 20, 33
Academic Advising & Retention Center, 2, 4, 7, 9, 10, 11, 19, 20,
21, 29, 34, 39, 40, 49, 50, 56
Academic Advising Timeline, 17, 18
Academic Appeal Procedure, 29, 39
Academic Calendar, 10, 25, 35, 39, 40, 43
Academic Probation, 28, 29, 38, 39, 49
Academic Renewal, 31, 33
Advanced Placement, 34
Advising Basics 21
Advising Students in Distress, 30
Advising Syllabus, 8, 9-11
Advising Tips, 7, 8, 13-16, 21, 30, 37-44
Attendance Policy, 34
Auditing a Course, 34, 39, 40
Authorizations for Exceptions to Undergraduate Academic Poli-
cies, 31, 32
Best Expectation Programs (BEP), 49
Blackboard, 10, 38, 42
Campus Advising Network (CAN), 37, 56
Center for Career and Professional Development (CCPD), 7, 8, 10,
11, 51
Change of Major, Minor, Concentration, Advisor 7, 8, 11, 17, 18,
19, 38, 40, 49, 50
College of Education & Behavioral Sciences, 45
College of Health and Human Services, 45
College Readiness, 28, 49, 50
Colonnade Requirements, 11, 21, 22
Counseling and Testing Center, 7, 10, 14, 30, 51
Degree Certification, 33, 54
Degree Requirements, 7, 11, 32, 33, 37, 40
Departmental Exam, 34
Developmental Courses, 28, 49
Division of Extended Learning & Outreach (DELO), 51
Drop/Add Courses, 17, 18, 35
Educational Opportunity Centers (EOC), 52
Example of Pre-Registration Letter Sent to Departments, 20, 21,
50
Example of Pre-Registration Schedule, 20, 21
Exploratory/Undeclared, 7, 9, 49, 50
Federal Educational Rights and Privacy Act (FERPA), 14, 24, 54
Financial Aid, see Student Financial Assistance
Frequently Asked Questions for Advisors, 37-44
General Education Requirements, 22, 25, 31, 33, 34, 39, 50, 55
General Pre-Registration Information, 20
Gordon Ford College of Business, 45
Grading System, 27, 28
Graduate Courses during Undergraduate Degree, 35
Graduate School at WKU, 35
Graduation Approval, 33
Honors College, 10, 20, 22, 48
Housing and Residence Life, 10, 26, 52
iCAP, 7, 9, 11, 17, 19, 24, 31, 40, 50, 54
International Baccalaureate 35
Intramural Recreational Sports, 53
Judicial Affairs, 53
Kentucky Academic Advising Association (KACADA), 12, 38
Kentucky Transfer Agreement, 25
Legal Considerations, 8, 24
Majors and Minors Fair, 17, 50
Master Advisor Certificate, 37, 50, 56
Military Service Credit, 25
National Academic Advising Association (NACADA), 12-16, 37
Office of International Programs, 11, 54
Office of Institutional Diversity and Inclusion, 53, 54
Office of the Registrar, 9, 10, 14, 24, 25, 26, 27, 28, 31, 32, 33, 34,
38, 39, 40, 41, 42, 43, 44, 54
Ogden College of Science & Engineering, 46
Potter College of Arts & Letters, 47
Pre-Registration, 20, 21, 50
Professional Associations, 12, 37, 38
Registration, 9, 10, 11, 17, 18, 20, 21, 24, 25, 26, 29, 35, 38, 40, 41,
43, 44, 49, 50
Repeating Courses at WKU, 26, 27
Student Accessibility and Resource Center (SARC), 7, 10, 32, 54
Student Financial Assistance, 10, 26, 55
Student Support Programs, 55
Student Support Services, 10, 55
The Learning Center (TLC), 10, 49, 50
TopNet, 7, 9, 10, 11, 17, 18, 19, 20, 21, 24, 25, 26, 29, 35, 38, 40,
41, 43, 44, 49, 50
Topper Orientation Program (TOP), 17, 18, 19, 20, 21, 50
TOP Reports, 20
Transfer, 9, 11, 19, 24, 25, 33
Undergraduate Catalog, 10, 11, 24, 40
University College, 48
Withdrawal, 17, 18, 25, 26, 34, 38, 40, 43, 44, 54