Westfall Help Desk Tutorial

Maintenance and Technology

www.westfallschools.com

Access the Westfall Help Desk

Click Forms and Links

Click Help Desk (Educational Links)

Westfall Help Desk Login Page

Insert Username

Click Submit

Click the Maint Request Tab for Maintenance

Access to the Maintenance Help Desk

Step 1: Enter First Name, Last Name, and Email

Step 2: Location Enter Area, Area/Room Number, Click Yes to remember

Step 3: Select Problem Type Click on the Icon that best describes your issue

Step 4: Enter a description

Step 5: *Is not a required field

Step 6: Purpose Click drop down arrow to select purpose -General Grounds -General Maintenance -Other -Vandalism

Step 7: Submittal Password

Type in: password

Step 8: Click Submit

Click the IT Request Tab for Technology

Access to the Technology Help Desk

Step 1: Enter First Name, Last Name, and Email

Step 2: Location Enter Area, Area/Room Number, Click Yes to remember

Step 3: Select Problem Type Click on the Icon that best describes your issue

Step 4: Describe request Enter a brief description

Step 5: Tag Number *Is not a required field

Step 6: Purpose Click drop down arrow to select purpose

-ES Media Retrieval -Technology -Transportation

Step 7: Submittal Password

Type in: password

Step 8: Click Submit

Creating a New Help Desk Account

Type in your Email Address

Enter your Last Name

Click Submit

Creating a New Help Desk Account

Type in your First Name

Click Submit

If you have any questions about the Help Desk please contact the

Westfall Technology Department