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WHAT DOES THE FUTURE HOLD? AI, MACHINE LEARNING & PREDICTIVE ANALYTICS Ross Kramer Founder & CEO

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Page 1: WHAT DOES THE FUTURE HOLD? AI, MACHINE LEARNING ...d24wuq6o951i2g.cloudfront.net/img/events/2945885/assets/b79e6f4… · Modern Marketing Sweatshop. ARTIFICIAL INTELLIGENCE NARROW

W H A T D O E S T H E F U T U R E H O L D ?

A I , M A C H I N E L E A R N I N G & P R E D I C T I V E A N A LY T I C S

Ross KramerFounder & CEO

Page 2: WHAT DOES THE FUTURE HOLD? AI, MACHINE LEARNING ...d24wuq6o951i2g.cloudfront.net/img/events/2945885/assets/b79e6f4… · Modern Marketing Sweatshop. ARTIFICIAL INTELLIGENCE NARROW
Page 3: WHAT DOES THE FUTURE HOLD? AI, MACHINE LEARNING ...d24wuq6o951i2g.cloudfront.net/img/events/2945885/assets/b79e6f4… · Modern Marketing Sweatshop. ARTIFICIAL INTELLIGENCE NARROW
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Modern Marketing Sweatshop

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A RT I F I C I A L I N T E L L I G E N C E

NARROW VS. BROAD

(And what it means for you)

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Labradoodle or Fried Chicken

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Apple or Barn Owl

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Chihuahua or Blueberry Muffin

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AI is Poised to Revolutionize Marketing but it Lacks Understanding and Adoption*

80%Of marketing executives

predict AI will revolutionize marketing

26%Have a very confident

understanding of AI

10%Are currently

using AI at work

*Asked among B2B marketers manager level or higher at companies with 250+ employees

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AI 2 ARTIFICIAL INTELLIGENCE +ACTUAL INTELLIGENCE

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Jcat…[email protected]

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p…[email protected]

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AI 2 ARTIFICIAL INTELLIGENCE +ACTUAL INTELLIGENCE

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Lis t rak Roadmap Themes

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CRM

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Identity Resolution

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Rest API

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SMS

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PUSH

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Predictive Analytics

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Typical Binary Classification Prediction Curve

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L

LOW LIKELIHOOD TO BUY

HIGHERLIKELIHOOD TO

BUY

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60-Day Predicted Buyer Experiment

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WE’RE SENDING EMAIL TO PEOPLE WITH LOW LIKELIHOOD TO BUY

HIGH LIKELIHOOD TO BUY

NO EMAIL SENDS

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40 Day Test

1. Predictive analytics system found 112,000 email addresses NOT on the active file that were higher than average likelihood to convert.

2. Merchant actively mailed to this segment for about a week.

3. 27,000 “predicted buyers” became part of the daily active file.

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60 Day Buyer Predictive Segment Results

4 0 D A Y T E S T

Metric Percentage Delta

Open Rate -39.1%

Click Rate +5.5%

Conversion Rate +76.6%

Revenue Per Email Sent +100%

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P R E D I C T I V E A N A LY T I C SC R M E X A M P L E S

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Subscriptions by Source

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Predicted Purchase by Subscription Source

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Predicted Purchasers by Subscription Days

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Probability of Purchase by Category Count

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Probability of Re-Purchase by Category Purchased

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Resources

• Listrak CRM• Listrak CRM: Bridging the Gap between Data and Actionable Insights• SMS Marketing: Why You Need It and Where to Get Started• Mobile Marketing Strategies: Using SMS and MMS Together• Mobile Marketing with Listrak• Listrak API for Developers• Who Will Adopt Artificial Intelligence in 2018?

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Thank You.

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