what google plus means to the local search landscape

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@phixed Adam Dorfman, SIM Partners Making Sense of the Local Landscape: Google+

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Smx West 2014 Session #Smx #32D - Making Sense Of The Local Landscapepresentation What Google Plus Means To The Local Search Landscape By Adam Dorfman @Phixed Of Sim Partners

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Page 1: What Google Plus Means To The Local Search Landscape

@phixed

Adam Dorfman, SIM Partners

Making Sense of the Local

Landscape: Google+

Page 2: What Google Plus Means To The Local Search Landscape

@phixed

Meet your presenter

Adam Dorfman

SVP – Product & Technology

A SaaS local marketing

platform that empowers

enterprise brands to

maximize Social, Local

Search, and Mobile at the

Location level through

automation and scalability.

Page 3: What Google Plus Means To The Local Search Landscape

@phixed

First Thing to Note About Google

Source: http://pandawhale.com/post/28965/you-know-what-sucks-everything-michael-cera-gif

Page 4: What Google Plus Means To The Local Search Landscape

@phixed

The Path to Google+ Local

Google+ rolls out • Social network for people

Google+ Business pages roll out • Social pages for brands

2011

Jun 28

Nov 7

2012

May 30

Aug 3

Google+ Local rolls out/Places sunsets

Ability to merge G+ Business and G+ Local pages

is introduced • Could manage location info in two interfaces

2013

Roll out of new dashboard for G+ Local begins• New accounts received new dashboard automatically

• Existing listings could request to change

Google begins auto-merging social features into

some new dashboard listings

Apr 2

Aug 20

Page 5: What Google Plus Means To The Local Search Landscape

@phixed

Source: http://www.reactiongifs.com/hell-wrong-people/

Page 6: What Google Plus Means To The Local Search Landscape

@phixed

Google+ Local Listing (the artist formerly known as Places)

Page 7: What Google Plus Means To The Local Search Landscape

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Google+ Business Page

Verified!

Page 8: What Google Plus Means To The Local Search Landscape

@phixed

Old Version Google+ Local New Version Google+ Local

Updates to Interface – Listing Edit Page

Page 9: What Google Plus Means To The Local Search Landscape

@phixed

Old Version Google+ Local New Version Google+ Local

Updates to Interface – Listing Edit Page

Unlimited

characters +

formatting!

Up to 10

categories, no

customization

200 character

limit, no

formatting

Up to 5

categories,

custom OK

Page 10: What Google Plus Means To The Local Search Landscape

@phixed

Old Version Google+ Local New Version Google+ Local

Updates to Interface – Listing Edit Page

Unlimited

characters +

formatting!

Up to 10

categories, no

customization

200 character

limit, no

formatting

Up to 5

categories,

custom OK

STILL CALLED

“PLACES”

WTF

Page 11: What Google Plus Means To The Local Search Landscape

@phixed

Source: http://www.reactiongifs.com/hell-wrong-people/

Page 12: What Google Plus Means To The Local Search Landscape

@phixed

Listing Analytics

Old Version Google+ Local New Version Google+ Local

Page 13: What Google Plus Means To The Local Search Landscape

@phixed

Listing Analytics

Old Version Google+ Local New Version Google+ LocalMap Clicks and

Clicks to Website

Combined to

“Actions”

Page 14: What Google Plus Means To The Local Search Landscape

@phixed

Case Study Time!

Source: http://sesamestreet.tumblr.com/post/61029847545/tonight-7-pm-edt-were-kicking-off-our-new

Page 15: What Google Plus Means To The Local Search Landscape

@phixed

What Worked for 315 U.S. Businesses?

Challenge:

• How to boost ranking through local listings optimization?

Method of Analysis:

• Examined 4,000 keyword/city combinations used as local search terms, which represented local SEO campaigns of 315 businesses

Source: http://simpartners.com/case-studies/LocalOptimizationAggregateStudy.pdf

Page 16: What Google Plus Means To The Local Search Landscape

@phixed

Aggregate Case Study: Prior to Optimization

4,000 Keyword/City combinations, representing 315 businesses

Only 26% (1,040)

combinations ranked

in top 7 positions

Only 8% (320)

combinations ranked in

top 2 positions

Source: http://simpartners.com/case-studies/LocalOptimizationAggregateStudy.pdf

Page 17: What Google Plus Means To The Local Search Landscape

@phixed

Aggregate Case Study: Post-Optimization

Results:

Top 2 increased 399%(from 320 to 1,600)

Top 7 increased 179% (from 1,040 to 2,900)

3rd-5th increased 97%

Source: http://simpartners.com/case-studies/LocalOptimizationAggregateStudy.pdf

Page 18: What Google Plus Means To The Local Search Landscape

@phixed

How Did That Happen?

Source: http://www.reactiongifs.com/hell-wrong-people/

Page 19: What Google Plus Means To The Local Search Landscape

@phixed

Consistency, Consistency, Consistency

Basic Data

Far and away the most

important aspect of a

Google+ Local page for

an SMB

All business info needs

to be accurate across

all platforms and social

networks

Page 20: What Google Plus Means To The Local Search Landscape

@phixed

Tried and True Tactics

http://67.227.255.239/forum/showthread.php?p=87028075#post87028075

Page 21: What Google Plus Means To The Local Search Landscape

@phixed

Tried and True Tactics

Create Custom Business Descriptions Using Primary Keywords

Identify & Remove Duplicates on Google & Other Sites

Photos Improve Click Through Rates

Continue Monitoring and Modifying Listings Depending on Performance

http://67.227.255.239/forum/showthread.php?p=87028075#post87028075

Page 22: What Google Plus Means To The Local Search Landscape

@phixed

Market Your Business Not Your G+ Profile

Optimize it to suit your goals

Stand out in results

Great photos

Complete biz info

Great website to link to

Source: http://socialspew.com/post/7455697338/

Page 23: What Google Plus Means To The Local Search Landscape

@phixed

Market Your Business Not Your G+ Profile

Optimize it to suit your goals

Stand out in results

Great photos

Complete biz info

Great website to link to

Don’t spend unnecessary time on

social if:

Your customers aren’t on G+

You don’t have highly engaging,

relevant contentSource: http://socialspew.com/post/7455697338/

Page 24: What Google Plus Means To The Local Search Landscape

@phixed

Market Your Business Not Your G+ Profile

Optimize it to suit your goals

Stand out in results

Great photos

Complete biz info

Great website to link to

Don’t spend unnecessary time on

social if:

Your customers aren’t on G+

You don’t have highly engaging,

relevant content

Grow your reviews

Ask for them

GetFiveStars.com

Source: http://socialspew.com/post/7455697338/

Page 25: What Google Plus Means To The Local Search Landscape

@phixed

Use a banner, pictures and

videos to customize your

page

A more personal

experience is generally a

better experience

By customizing and

decking out your G+ Local

Page you can differentiate

yourself from competitors

Get Personal

Source: http://bit.ly/1ijmUOK

Page 26: What Google Plus Means To The Local Search Landscape

@phixed

Tactics for Google+: Merge Plus Business

with Plus Local

Page 27: What Google Plus Means To The Local Search Landscape

@phixed

Tactics for Google+: Merge Plus Business

with Plus Local

Review

Other

Businesses

Build out

circles

Rich text

Add videos

Post status

updates

Page 28: What Google Plus Means To The Local Search Landscape

@phixed

But How?

http://www.autorevo.com/blog/merge-google-plus-local-with-plus-

business/

http://www.davidmihm.com/blog/google/plus-page-verification/

https://todaymade.com/blog/merge-google-local-page/

http://plumberseo.net/get-on-the-google-map/how-to-merge-your-

google-places-google-local-listing

http://www.seroundtable.com/google-page-local-verification-

15526.html

Page 29: What Google Plus Means To The Local Search Landscape

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But How?

http://www.autorevo.com/blog/merge-google-plus-local-with-plus-

business/

http://www.davidmihm.com/blog/google/plus-page-verification/

https://todaymade.com/blog/merge-google-local-page/

http://plumberseo.net/get-on-the-google-map/how-to-merge-your-

google-places-google-local-listing

http://www.seroundtable.com/google-page-local-verification-

15526.html

Page 30: What Google Plus Means To The Local Search Landscape

@phixed

Sit Tight

https://productforums.google.com/forum/#!category-topic/business/I0Royu8V9x8

http://localu.org/blog/merge-google-pages-usually-cant-now/

Page 31: What Google Plus Means To The Local Search Landscape

@phixed

Tactics for Google+: Categories & Description

Description

• Direct ranking impact minimal

• User experience impact large

• Format your text

• Take advantage of hyperlinks

Categories

• Remains one of the more

important factors in the

algorithm

• Use category selection tool

• Go granular

• 1,000 new international

categories added

Page 32: What Google Plus Means To The Local Search Landscape

@phixed

Google Updates Quality Guidelines for Businesses

Starbuck’s Downtown

McDonald’s Midtown

Joe’s Pizza Delivery

Sheraton Chicago

Joe’s Pizza Best Delivery

Marketing Slogans

URLs

Phone Numbers

Source: Google

Page 33: What Google Plus Means To The Local Search Landscape

@phixed

Source: http://quickmeme.com

Page 34: What Google Plus Means To The Local Search Landscape

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Maintain Listings According to How They Perform

• Doing nothing can be a tactic!

• So can republishing with zero changes

• Don’t overthink things!

Source: http://quickmeme.com

Page 35: What Google Plus Means To The Local Search Landscape

@phixed

What’s Next?

Source: http://quickmeme.com

Page 36: What Google Plus Means To The Local Search Landscape

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Signs of Transition for Bulk Accounts?

Uploaded photos not appearing

bug

Recent email from Google

Listings pending for 2+

months bug

Error with your categories bug

“Action Required: You

have 3 weeks to save

your Google Places

Listing.”

Page 37: What Google Plus Means To The Local Search Landscape

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Client Desire to Upgrade vs. Google Response

“We are tired of waiting for the merge. Is it ok to start manually

processing these?”

Clients

Page 38: What Google Plus Means To The Local Search Landscape

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Client Desire to Upgrade vs. Google Response

Source: http://blog.parrotearth.com/wp-

content/uploads/2012/04/tumblr_lxt5tjB9Tf1qd8nujo1_500.gifS

“Unfortunately, I don't have the exact timeline of when the bulk verified

users will support Google Plus pages…. In regards to merging the pages

now, I would strongly recommend waiting for the full upgrade.”

-Google Contact

Page 39: What Google Plus Means To The Local Search Landscape

@phixed

Source: http://www.reactiongifs.com/hell-wrong-people/

Page 40: What Google Plus Means To The Local Search Landscape

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Other Topics and Tactics to Consider

Authorship!

Publisher!

Reviews!

Offers!

Social!

International!

Source: A SIM Partners employee with too much time on their hands AdWords

Express! Knowledge

Graph!

SERPS!

Page 41: What Google Plus Means To The Local Search Landscape

@phixed

THANK YOU!

Adam Dorfman

[email protected]

www.simpartners.com

@phixed