what is an itaas catalog and why is it a necessity?

Proprietary and Confidential, Copyright © 2013, 2014 Gravitant, Inc.

Gravitant Proprietary & Confidential


What is an IT-as-a-Service catalog and why is it a necessity?

Kong Yang Cloud Practice Leader

April 9, 2014

Mark Carroll Senior Cloud Architect




Gravitant BrightTALK Series

Enabling the path to IT-as-a-Service with Cloud Services Brokerage

What do you need to know to make IT-as-a-

Service a reality?

AWS got you worried? Learn

how to get a grip on AWS spend

and sprawl

Which Cloud? IT all starts with

assessing application readiness

What is an IT-as-a-Service Catalog and why is it a necessity?

Recorded Recorded Today Recorded

2




The “state-of-the-art” today

Traditional IT Catalog Processes

Not In Catalog

Self-Service Portal Approval Provision

Source & Procure

Approval Ticket

Final Approval

Approval

Approval Ticket

Final Approval

Request IT to Add

Start Here

3




The “state-of-the-art” today

Traditional IT Catalog Processes

Not In Catalog


Source & Procure

Approval Ticket

Final Approval

Approval

Approval Ticket

Final Approval

Request IT to Add

Monitor cost Monthly charges

Start Here

Design & Assemble

4




The “state-of-the-art” today Traditional IT Catalog Processes

Not In Catalog


Source & Procure

Approval Ticket

Final Approval

Approval

Approval Ticket

Final Approval

Request IT to Add

Monitor cost Monthly charges

Start Here

Shadow IT Purchase

Self-Provision &

Manage

Can’t wait

Bypass IT Monitor cost Monthly charges

Design & Assemble

Design & Assemble

5




What is really needed – an IT-as-a-Service Catalog

A dynamic catalog that is integrated with capabilities that enable its effective usage

COMPARE Best

Match

DESIGN

Not in catalog?

Rapidly add

IaaS

Managed Services

Complete Solution

ESTIMATED BILL OF IT

ORDER

Policy-driven

order approval

PROVISION

COST/CAPACITY DASHBOARDS

CSI Start Here

Change Management

6




What do customers want?

Legacy versus the Innovation

Source: https://image-store.slidesharecdn.com/3371442a-ae81-11e3-811d-12313b020259-original.jpeg

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What is driving the need for an ITaaS catalog?

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The rate of innovation is skyrocketing

Need for more agility

Lower barrier to using outside services

More dynamic IT ecosystem

New classes of apps and app requirements

Cultural Expectation for “Instant IT”

Desire for one-stop shop

•  Growth in XaaS options •  Greater business competition and uncertainty

•  Growth in XaaS options •  Growth of best-in-breed managed service providers

•  Ongoing price competition and changes •  New features, capabilities, and technologies

•  Mobile and social •  Global and collaborative

•  Universal, high speed access •  Consumerization of IT

•  Amazon, Kayak •  Netflix, Google




Today’s IT catalogs fall short

9

When was the last time you had to network a pencil with a pen?

1) Traditional IT Catalogs Can’t Keep Up

•  Limited choice •  Fixed choices •  Out-of-date content •  Out-of-date prices •  Not geared for as-a-service consumption •  Slow ticket-request process




Today’s IT catalogs fall short

10

When was the last time you had to network a pencil with a pen?

1) Traditional IT Catalogs Can’t Keep Up

•  Limited choice •  Fixed choices •  Out-of-date content •  Out-of-date prices •  Not geared for as-a-service consumption •  Slow ticket-request process

2) Traditional IT Catalogs Are Missing Key Capabilities

•  No easy way to compare amongst catalog items

•  No ability to create complete solution online with the catalog

•  Manual estimation of the solution cost •  No visibility to the ongoing costs and

capacity

Big Data Solution

Mobile App Solution

Gap

bet

wee

n ca

talo

g &

fina

l sol

utio

n




An IT-as-a-Service Catalog provides benefits beyond just a selection

11

An IT-as-a-Service catalog is a means to an end, not the destination by itself

1) Dynamic Catalog that is connected to the ecosystem

•  Rapidly create or update services •  Easy and automated vendor and

provider management (dynamically update to latest prices & offerings)

•  XaaS consumption •  Automated order workflow process




An IT-as-a-Service Catalog provides benefits beyond just a selection

12

An IT-as-a-Service catalog is a means to an end, not the destination by itself

1) Dynamic Catalog that is connected to the ecosystem

•  Rapidly create or update services •  Easy and automated vendor and

provider management (dynamically update to latest prices & offerings)

•  XaaS consumption •  Automated order workflow process

2) Get full leverage from effort of building a Catalog

•  Select the best IT resources •  Collaboratively design a complete

solution from those resources •  Get an estimated cost for the overall

solution upfront •  Understand the ongoing costs and

capacity of an as-a-service delivered solution

Big Data Solution

Mobile App Solution




Getting the most out of a IT-as-a-Service Catalog

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Key capabilities and benefits for delivering and enabling the use of an ITaaS catalog

Source the “best-fit” resources for a project or application

Design a complete solution and get a estimated bill of IT

Gain ongoing visibility to costs and capacity usage

Provide direct chargeback by application solution

Manage the ITaaS catalog: entries and pricing

Save time finding the best prices and features with a standardized compare

Ensure security, governance, control, resiliency, and performance

Avoid VM sprawl and ensure proper use and costs

Provide BU’s with financial visibility to the cost of their consumption

Efficiently maintain a catalog that serves the changing needs of the biz




Overview of how cloudMatrix presents IT resources

14

Virtual Machines versus IT Services

VM

Scale Up/Out Capacity Services

Managed Services

XaaS

Professional Services

IaaS

Managed Services

Complete Solution




Sourcing the right IT provider – internal or external

15

Source from the right providers




Design a complete solution architecture using an ITaaS catalog

16




Design a complete solution architecture using an ITaaS catalog

17

Add services




Cost and capacity dashboard

18

Cost and capacity dashboards




Application chargeback dashboard

19

Application dashboard




Maintaining an IT-as-a-Service Catalog

20

Catalog entries and pricing





21






22





23

The path to IT-as-a-Services with cloud services brokerage

Pick your path, public or private cloud

Discover

Self-service

Govern

Visibility & Control

Plan

Compare

Scale

Multi-Cloud ITaaS

Optimize

Private Cloud Path

Public Cloud Path ITaaS Catalog Enablement

ITaaS Catalog Optimization




Take the first steps to a better approach to an IT-as-a-Service Catalog

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•  Contact us at [email protected]

•  For more info on, visit: www.gravitant.com/catalog

•  Engage with us on social media

•  Twitter: @Gravitant •  LinkedIn: www.linkedin.com/company/Gravitant

what is an itaas catalog and why is it a necessity?

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latest prices

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catalogs fall

complete solution

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