what is incident reporting & security management … · incident reporting and security...

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1 WHAT IS INCIDENT REPORTING & SECURITY MANAGEMENT SOFTWARE? Working in the security industry means putting up with a lot of nonsense. Whether you’re breaking up a fight or chasing down a thief, you’ve got a lot on your plate. Completing all the necessary reports shouldn’t be an extra hassle. Report Exec was created by a former police officer with firsthand experience filling out tedious, repetitive reports that kept him tied up with paperwork rather than in the field responding to incidents. Report Exec is a game changer for the security industry. Officers no longer have to deal with the nuisance of writing up reports by hand, and supervisors aren’t forced to sort out reporting errors and incomplete reports. More than just reports. We work with companies of all sizes, across industries from hospitality and healthcare to higher education and law enforcement. With 24 customizable modules, our comprehensive software can help your security team operate more efficiently and effectively by monitoring performance, organizing data, and analyze trends.

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Page 1: WHAT IS INCIDENT REPORTING & SECURITY MANAGEMENT … · Incident Reporting and Security Management software makes life easier for security professionals. By automating routine tasks,

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WHAT IS INCIDENT REPORTING & SECURITY MANAGEMENT SOFTWARE?

Working in the security industry means putting up with a lot of nonsense. Whether you’re breaking up a fight or chasing down a thief, you’ve got a lot on your plate. Completing all the necessary reports shouldn’t be an extra hassle. Report Exec was created by a former police officer with firsthand experience filling out tedious, repetitive reports that kept him tied up with paperwork rather than in the field responding to incidents.

Report Exec is a game changer for the security industry.

Officers no longer have to deal with the nuisance of writing up reports by hand, and supervisors aren’t forced to sort out reporting errors and incomplete reports.

More than just reports.

We work with companies of all sizes, across industries from hospitality and healthcare to higher education and law enforcement. With 24 customizable modules, our comprehensive software can help your security team operate more efficiently and effectively by monitoring performance, organizing data, and analyze trends.

Page 2: WHAT IS INCIDENT REPORTING & SECURITY MANAGEMENT … · Incident Reporting and Security Management software makes life easier for security professionals. By automating routine tasks,

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REPORTING SMARTERIncident Reporting and Security Management software makes life easier for security professionals. By automating routine tasks, you can get rid of inefficiencies that keep your team from doing their best work. When an incident occurs, the responding officer can log in to complete a report from anywhere on Report Exec’s web-based software.

The software literally guides officers through every report to make it as easy as possible. Administrators can fully customize the software to determine required fields for each report and create drop-down lists for fields like Incident Type and Location. Officers can easily create detailed, complete and accurate reports then submit them to their supervisor for review. When a supervisor logs in, they see an organized list of pending reports that require their review. If the report needs revision, the supervisor can send it back to the officer and attach a note outlining necessary revisions with just a few clicks.

The reporting process involves entering a lot of data, but it doesn’t have to involve re-entering data. Why should you have to re-enter a repeat offender’s contact information every time they are involved in an incident? With Report Exec, every contact you enter is stored in a secure, searchable database. Simply select the name of the person involved in the incident, and Report Exec will automatically populate all the fields associated with the individual.

• Attaching media to your report is a breeze. Use photos and videos to provide documentation in reports. With Report Exec, there is no limit to the amount of media you can attach to a report, contact, or other form.

• Officers can add tags to help organize reports. That way, you can find exactly what you’re looking for when searching for reports. Need to view all the reports involving theft of mobile phones? No problem.

• When a report is finished, Report Exec automatically formats your information to create a professional, customized report. Print your completed report (if necessary) and you’re set.

• In all likelihood, your security team does more than just writing reports. With 24 unique and customizable modules, there’s not much that Report Exec can’t help with.

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Supervisors can use the task manger to assign tasks to specific officers, add a “due date” for each task, and monitor its completion. Supervisors will automatically be notified if a task is overdue. This way, officers know what is expected of them, and have a visual reminder of the tasks they need to complete. Supervisors can keep track of what’s on officers’ plates to make sure workloads are distributed evenly.

WHAT’S THE SECRET TO SUCCESSFUL SECURITY OPERATIONS?

Aside from a highly skilled team, most security managers agree that fluid communication is vital to success. Report Exec’s intuitive dashboard facilitates communication between team members with an integrated messaging system, a BOLO module, and an automated task manager.

The built-in messaging feature allows users to send messages to groups or individuals, like a built-in email system for your team. Administrators can also set email alerts for specific incidents using customizable criteria.

If you’d like to be notified any time there is an incident involving theft, for example, simply set up an alert using incident type: theft. You can set up alerts using a variety of criteria (incident type, location, contact, etc.) and assign which users are to be notified when these incidents occur.

Using the BOLO feature, users can post “Be On the LookOut” alerts, visible to all users. This way, your whole team stays up to date and on the same page.

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MANAGE SMARTERCreate user groups to stay organizedNeed to manage a diverse team? Working across a variety of locations? With customizable user groups, Report Exec makes managing your security team easy. Organize user groups by security clearance level, location, or other classifications, and easily control which information is accessible to each group. Perhaps you’d like different groups to be able to share certain information. Customizing your user group settings makes sure that your team can access everything they need—and nothing they don’t.

Make your data work for you.As your security team efficiently creates reports, they’re also building a searchable database of incidents. Report Exec’s Analysis function makes sense of your complex data

by presenting results visually. When you have a better understanding of your organization’s metrics, you can make better security decisions. For example, after analyzing incidents of mobile phone theft at your facility, you discover that 68% of the incidents occurred in the East Lobby. You may want to increase your security team’s presence in the East Lobby, or take other action to prevent further incidents. Detailed analyses also provide a great way to measure performance on individual or team levels. We know that security teams often have a hard time measuring their impact and justifying budget needs to the organizations they serve. With the analysis function, it’s easier than ever to track your team’s progress, measure impact, and communicate your value.

Page 5: WHAT IS INCIDENT REPORTING & SECURITY MANAGEMENT … · Incident Reporting and Security Management software makes life easier for security professionals. By automating routine tasks,

What’s next?Can’t wait to get started? We don’t blame you. Get in touch with us today to set up a personal product demo and your 30 day free trial!

Toll Free: 1-866-421-2374 Email: [email protected] Web: www.reportexec.com

Competitive Edge Software, Inc. 9850 South 54th Street Franklin, WI 53132

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WHY REPORT EXEC?

Get rid of inefficient reporting methods that keep your security team from doing its best work. With security management and analysis tools and 24 integrated modules, a smarter security solution is just around the corner.

Since 1995, we’ve been working to make life easier for law enforcement and security officials. That means we’ve had more than 18 years to listen to feedback from our customers, fine-tuning our software to best fit their needs. Our customers have had a huge impact on the development of our software, and we think of them as part of the family. Thanks to our customers’ feedback, what began as a police officer searching for a smarter way to complete reports has now grown into a complete security solution used across a wide variety of industries.

We know that not everyone is a technology genius—and our team of programmers works with that fact in mind. Our job is to provide a software solution that is as intuitive and easy-to-use as possible.

Everything you need—in one place.Report Exec is a robust solution that integrates

24 unique modules in one software solution. Don’t waste time searching for files or switching from program to program to execute your security duties. Whether you’re printing a parking permit, keeping track of equipment, registering visitors, or looking up a case report, with Report Exec, everything you need is in one easy-to-use program.

When we say our customers are treated like part of our family, we mean it. Helping you report smarter is more than simply offering our software solution. We’re constantly working with our customers to help make their security operations more efficient, listening to their suggestions, and providing training sessions. Our unparalleled support team is always available to answer questions, offer assistance, and resolve issues.