what is shaping the public sector industry. current and future trends in government. for hp internal...

What is shaping the public sector industry.Current and future trends in Government.

FOR HP INTERNAL USE ONLY

HP has spoken to customers in the Public Sector in different countries focusing on Government entities at all levels; local, state, municipal and federal. We also talked to Government specialists in and outside HP to better understand the current climate.

The following are the results of these conversations which helps us examine the current and future trends in the Government sector.


Public Sector – GovernmentAgenda

•Reality check

•Trends−Social Trends−Environmental Trends−Business Trends−Regulatory Trends−Technology Trends

•Customer highlights−Business−Workflow

•Challenges and Opportunities

•How HP can help


Reality check

• Recession, bank rescues and fiscal stimulus packages have sent budget deficits soaring

• Big increase in public debt is worsened by aging populations, and unemployment

• Mounting public debt jeopardizes the sustainability of economic recovery

• Every policy maker understands that the current situation is unsustainable

• Ending the fiscal and monetary stimulus will be much harder than starting it

• In most countries the economy will remain enormously reliant on government support for a whileFOR HP INTERNAL USE

ONLY Source: IDC Government Insights

Citizens higher expectations and demands

•Citizens are requiring their governments to change the way they manage themselves and the spending of public money – performance management and accountability is on the rise

• Easier, on-demand access to information and services• Faster, automated document submission and retrieval

Social Trends


Environmental

•Governments are to show example by giving evidence of their initiatives and results

•Demand more environmental information from their providers and manufacturers on the equipment purchased. If not provided they simply deal with another vendor or manufacturer

•Must follow regulations that they themselves impart such as environmental ISO, etc.

•Governments in general are investing in Green IT and sustainability/innovations to delivers its contribution to achieving Copenhagen goals


Environmental Trends

Budget Constraints

•Mounting pressure to:•Cut costs•Consolidate hardware•Simplify processes•Streamline management

• “Do more with less”

•Critical need for increased collaboration to cut cost by sharing resources (e.g., homeland security, digital certificates in Spain and Portugal, etc.)

Business Trends


Compliance to regulations

• Records Retention• Content Management(GEVER/DOMEA in EMEA)

• Carbon Footprint• Access to Personal Information• Regulations between federal and local government bodies (e.g., Germany)

Regulatory Trends


Tighter IT security requirements

•Privacy is a major issue – personalization must be based on data protection and human rights obligations and laws

• In general, governments are taking action to improve security:• future identity card (Germany)•biometric visas (UK)

• Confidential documents found in output trays • New requirements on imaging and printing devices

Technology Trends


Need for collaboration across Government agencies

• Information sharing between disparate systems and locations

e.g. Courts, Police, Probation

•National and International

e.g. Europol, Interpol

Technology Trends


Key IT Initiatives

−Content Management / Document Capture

−Distributed capture

−IT modernization, consolidation

−Citizen Self-Service, e-filing

−MPS (Managed Print Services)

−Cloud Computing, specially in geo-technology and GIS

−Social Media for citizen engagement

−Investment in broadband


Technology Trends

Customer highlights…

• Business

• Workflow


How are our customers adapting?BUSINESS

• During a down economy there is less spending on services and supplies. Government agencies in general have less money to purchases supplies and less money for service maintenance contracts, etc.

• Paying more attention to reliability

• Focusing on immediate improvements of existing systems and processes with minimal additional investment – use what we have to its maximum potential

• Establishing and improving standards across departments and different government bodies – more security and less margin for errors

• Prioritizing projects that are cash efficient and have fast return on investment – deliver value early to fund next phase of implementation


“HP technology has definitely changed the way we work. Now we can map the fires in real time and pass that information to the men and women on the ground to help them make better tactical decisions. It’s affordable, it’s easy to use, and we’ve proven that the technology works.”

Tom PattersonFire Management Officer –

U.S. Bureau of Land Management


Customer highlights…

• Business

• Workflow


How are our customers adapting?WORKFLOW

• Keeping electronic copies of all maps (legal records) which they scan. This gives them security in case the original is damaged or destroyed (fire, terrorist attack, etc.)

• There is more information on-line and the availability to scan/create information electronically is extremely important

• Using large multifunction machines more widely as a tool to help on electronic content management

• Recycling – consumables and hardware. Preach by example

• Experimenting with Social Media as a way of engaging citizens – listening as well as informing

• Speeding up workflows using mobile devices, telecommunications and the Internet – investment in broadbandFOR HP INTERNAL USE ONLY

”Most of our maps are now available online as is most of our data. We have interactive web mapping applications as well. We still print hundreds (maybe thousands) of maps per year for our internal customers; planning staff, other departments, reports, and lots of scanning too.”

Nick Franchino, GIS Manager, Los Angeles County Dept. of Regional PlanningFOR HP INTERNAL USE

ONLY

Team working on 2D converted data at Institut Cartographic de Cataluña

Technology changes

•PDF−PDF has become the format of choice for scanning, printing and

sharing. −Plug-ins for Acrobat reader such as TerraGo Geo are adding GIS

functionality to PDF files and they are used also as a collaborative tool

−Scans saved as PDF are also widely used to keep record of maps (specially of orthographic maps) and drawings (field drawings hand marked)

• Increase of 3D data analysis usually captured by plane


An engineer analysing 3D data captured by plane at Institut Cartographic de Cataluña

“Changes in the industry have revolved around the hardware capability to use and manipulate very large file sizes (some of them over 1GB) and also the amount of data (mostly imagery) now available to us.”

Ray Caputo, GeographerUS Army Geospatial Center


Cloud computing – suitable for geotechnology


UK Government commits to

cloud computing for public sector

• is a good example of early-stage, cloud-like computing.

Pros Cons• Lower operational cost, quicker

development times and delivery independence

• Enables heavy duty data crunching to better process and explore internet pools of information

• Pay for usage reduces fixed expenses on hardware, software maintenance and support

• Data and processing is at the merci of the service provided and reliable internet connection

• Capabilities limited by market place demand, standards and incentives of the provider

• Security concerns, liability, legal position and data-processing ownership and responsibility. Extra precaution is needed

Source: GeoWorld, September 2009

VISUALIZED SCALABLE SERVICEsoftware & data components

are shared over the Internet

can be readily enlargedresources are allocated among multiple inter-connected computers acting as a single device

The role for large format prints• A physical medium - the paper is essential to present

complex spatial and design data in a simple, attractive and effective way

• Fewer prints needed – due to precise printing and previews that eliminate waste

• Precision narrows margin for errorSamples of GIS applications in Government:• Infrastructure and transportation planning• Improve services response time• Segment populations • Land use and urban growth planning• Legislative redistricting • Public natural resources (coastal zone management)• Crime tracking• Emergency management• Taxation analysis and record keeping• Military geospatial support • Public cartography (cadastral), etc.

They print maps!


Recycling

• In general, governments are as concern to be environmentally responsible as to portrait a good image - expected-demanded from citizens

•They want to reduce their environmental impact

when printing

•Saving on resources – media, ink, energy – is also common practice since is not only good for the environment but also reduces cost

•Recycling of consumables and hardware


Challenges and Opportunities

Situation

•Exploding digital content (Doubles every 18 months)

•Converging devices on the network

•Evolving network security concerns

• Increasing regulatory actions including environmental

•User-driven print trends– Use of color– Scanning

Challenges

•Reduce operational costs

• Improve productivity / increase revenues

• Increase collaboration with other government agencies

•Simplify and reduce footprint

•Mitigate security risks

•Comply with diverse regulations

•Decrease environmental impact

Opportunities

•Rationalize print deployment to reduce costs

•Promote Redesign critical business processes to improve workflow and cycle times

•Assess core vs. context activities; shift resources accordingly


What does this mean for suppliers?

• Slowdown in contract signing, longer sales cycle

• Demand for increased evidence of savings - push for transparency in risk

• Digital infrastructures needed to provide the platform on which change is based

• Resource constrained (human and financial) public sector will require strong allies

• Potential for stronger relationships, based on trust and positive results

• No time for proposals that suggest “rip and replace”

• Public sector executives will be focused on executing changing policies, little time to spend on “awareness raising”, messages must be concise, crisp, clear, compelling


Source: IDC Government Insights

How HP can help

Large Format Printing and Scanning play a key role in Governments´ GIS workflow

help communicate ideas and make better decisions by:

• Presenting complex data more clearly and accurately

• Making information more visually appealing

• Giving more people access to the results of GIS analysis

• Shortening the time it takes to print out results of GIS analysis

• Providing a low maintenance and low attendance printing solution


How HP can help


HP large-format printers and scanners

• Demonstrable ROI

• Using the Internet to speed up workflows - HP Designjet portfolio with embedded web servers capabilities

• Comprehensive connectivity – HP provides GIS-specific solutions, developed in co-operation with key player in GIS field

• Precise equipment that minimizes errors

• Increase productivity −Manage high print volumes and peak workloads−Review, check designs, and obtain approvals for faster

project completion−Enhanced productivity lowers cost of ownership and

reduces overall IT spending

How HP can help

•Lowering operating costs−Remote printer management for excellent control of your

print processes and costs−Preview and print only when needed; avoid trial-&-error

prints−Eliminate the costs and delays associated with reliance on

local print shops

•Low cost per copy with efficient writing system, low ink consumption, and multipacks

•Fast processing and printing−Print complex maps fast with HP Double Swath technology−Fast data transmission; process and print at the same time


HP large-format printers and scanners

Balancing the act (Profits, People, Planet)

Profits/Savings

People

• Optimize resources• Decrease costs and

increase value• Reduce risks (security)• Improve productivity

• Maximize flexibility• Keep it simple• Ensure its reliable• Meet needs and

accommodate some wants

Change management challenge

Planet

• Decrease consumption• Increase recycling• Decrease carbon emissions

• Eliminate opposition to change

• Feel good about printing responsibly

• Lower costs, both tangible and intangible

• Provide positive story for CSR report

opportunity

Considering the environmental perspective can be key to a successful transformation


How HP can help

Customer Benefits

SIMPLE USER EXPERIENCE

MOBILE EXPERIENCE

END-TO-ENDCOMMUNICATIONEXPERIENCE

HP Technology and Know-how

HP Designjet Portfolio and Solutions

PAPERDIGITAL OUTPUT

www.hp.com/reclycle24x7


Source:GeoWorld September, 2009

Cloud computing


GIS workflow

Data Manipulatio

n

Data Managemen

t

Query and

Analysis

Visualization and

publishing

BUILD the GIS EXPLOIT the GIS

Database update &

maintenance

Data Input

Most of the LF printing takes

place

Large Format Printing and Scanning: a KEY role of the GIS workflow


what is shaping the public sector industry. current and future trends in government. for hp internal...

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