what is your brand's social media diet?

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Hi guys, This is Coy COY CABALLES Social Media Manager, Globe Telecom Chairman, Events Committee, Philippine Blog Awards Video Blogging for 3 years Blogging for 7 years

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Brands today have been either undernourished or overusing social media for marketing purposes. For you to get just the right amount of social media goodness into your system, do this social media diet with today’s menu.

TRANSCRIPT

Page 1: What is Your Brand's Social Media Diet?

Hi guys, This is CoyCOY CABALLES

Social Media Manager, Globe TelecomChairman, Events Committee, Philippine Blog

AwardsVideo Blogging for 3 years

Blogging for 7 years

Page 2: What is Your Brand's Social Media Diet?

Who in here is still actively using

?

Page 3: What is Your Brand's Social Media Diet?

Years ago, most of us only had

as our social networking site

Page 4: What is Your Brand's Social Media Diet?

BUT NOW WE HAVE ALL THESE

Page 5: What is Your Brand's Social Media Diet?

might be over or even undernourished.

You Your Brand

Page 6: What is Your Brand's Social Media Diet?

What is your brand’s

SOCIAL MEDIA DIET?

Page 7: What is Your Brand's Social Media Diet?

APPETIZER

DRINKS

MAIN COURSE

DESSERT

Today’s Menu

Page 8: What is Your Brand's Social Media Diet?

APPETIZERFacts and statistics that

will build your social media appetite .

Page 9: What is Your Brand's Social Media Diet?

Is there a social media demand for brands?BRAND: I have an official

website or portal. That should be enough.

MYTH

Page 10: What is Your Brand's Social Media Diet?

Have you visited an official brand/company website in the last 6

months?

Page 11: What is Your Brand's Social Media Diet?

Which of the following have you done with your social networking profile?

Page 12: What is Your Brand's Social Media Diet?

Have you ever joined a brand community online?

Page 13: What is Your Brand's Social Media Diet?

13

Reaching 95% social media participationin the Philippines

It’s no wonder that we have been named theSocial Networking Capital in the World

> Facebook: 93.9%> Twitter: 16.1%> LinkedIn: 1.9%> Internet Use: 29.7%

We are truly marked for greatnessin the social media space

Page 14: What is Your Brand's Social Media Diet?

APPETIZER

DRINKS

MAIN COURSE

DESSERT

Today’s Menu

Page 15: What is Your Brand's Social Media Diet?

DRINKSWhat is the right mix of

channels for your campaign? The drinks you serve will

depend on the kind of party you’ll host.

 

Page 16: What is Your Brand's Social Media Diet?

PUBLISH + BROADCAST

In the last few centuries, the role of marketing campaigns

was only to:

BOOKSNEWSPAPERS

TELEVISIONRADIO

Page 17: What is Your Brand's Social Media Diet?

BROADCAST + PUBLISH

+ ENGAGEMENT

Page 18: What is Your Brand's Social Media Diet?

BROADCAST PUBLISH ENGAGEMENTPRODUCT PUSH

EVENT LIVE UPDATES

LOCATION-BASED

VIDEOSPHOTOSPRESS

RELEASES

INFLUENCER PROGRAMCONTESTSHASHTAG

CAMPAIGNS

SOCIAL MEDIA BASIC ROLESEach role still has several subroles.

Page 19: What is Your Brand's Social Media Diet?

You have to choose the right mix of conversations online for your

campaign.

Page 20: What is Your Brand's Social Media Diet?

How do you choose the right mix?

What is the Party? PIN DOWN YOUR CAMPAIGN OBJECTIVE

Who is coming? IDENTIFY THE ROLES OF SOCIAL MEDIA TO ACHIEVE THAT OBJECTIVE 

Select the Drinks. CHOOSE THE BEST CHANNELS FOR THAT ROLE

Page 21: What is Your Brand's Social Media Diet?

SAMPLE CAMPAIGN

CAMPAIGN OBJECTIVE: Massive Awareness

ROLE OF SOCIAL MEDIA: Launch a Viral Campaign

BEST CHANNELS: Twitter (Hashtag Campaign),

Facebook (Promo), Blogs

Page 22: What is Your Brand's Social Media Diet?

SAMPLE CAMPAIGN

CAMPAIGN OBJECTIVE: Remind Consumers to Buy

ROLES OF SOCIAL MEDIA:  Location-Based Marketing, Frequent Updates

BEST CHANNELS: Foursquare (Tips), Twitter (Hourly Updates)

Page 23: What is Your Brand's Social Media Diet?

SAMPLE CAMPAIGNCAMPAIGN OBJECTIVE: Educate

ConsumersROLES OF SOCIAL MEDIA:  Publish

mechanics and answer inquiriesBEST CHANNELS: Portal,

Twitter/Facebook (Customer Support)

Page 24: What is Your Brand's Social Media Diet?

APPETIZER

DRINKS

MAIN COURSE

DESSERT

Today’s Menu

Page 25: What is Your Brand's Social Media Diet?

MAIN COURSESocial Media Content. So good –

you just wanna share!

Page 26: What is Your Brand's Social Media Diet?

CONTENT ala KING

Why is Content King?Starts a conversation

Creates links, interactions, PageRank and EdgeRankCompels people to share which leads to more visibility

Page 27: What is Your Brand's Social Media Diet?

CONTENT ala KING

Chicken, Beef, Pork or Fish? Content is available in the

following format:VIDEOS TEXT IMAGES LINK

GAMES AUDIO

Page 28: What is Your Brand's Social Media Diet?

CONTENT ala KING

Who cooks? Content creators:Publishing industries, media, businesses, brands

YOU

Page 29: What is Your Brand's Social Media Diet?

CONTENT ala KINGThe Recipe. Tips in creating

content:Create Quality, Sharable, Findable Content

Make use of your Expertise.Provoke Emotions.

Ask for Content.

Page 30: What is Your Brand's Social Media Diet?

APPETIZER

DRINKS

MAIN COURSE

DESSERT

Today’s Menu

Page 31: What is Your Brand's Social Media Diet?

DESSERTThe carrot. The sweetener.

The cherry on top.

How do you reward your community?  

Page 32: What is Your Brand's Social Media Diet?

SWEET REWARDSUse your own products as carrot

Offer exclusivity to your fansGive time to listen & respond to commentsRecognize individual fans and feature them

Enable fans to do good and contribute to a cause 

Page 33: What is Your Brand's Social Media Diet?

Final Step

MEASURE YOUR WAIST

Page 34: What is Your Brand's Social Media Diet?

MEASURE YOUR WAIST

BASIC MEASUREMENTS

No. of Followers / Fans / Likes / SubscribersNo. of Comments

No. of SharesNo. of Retweets / Reblogs

No. of Links / Blog MentionsViews

Page 35: What is Your Brand's Social Media Diet?

MEASURE YOUR WAIST

ADVANCED MEASUREMENTS

Clout / Influencer ScoreResponse / Resolution Rate

Share of VoiceInteraction RateSentiment RatioSocial Media ROI

Page 36: What is Your Brand's Social Media Diet?

MEASURE YOUR WAISTTIPS IN MEASUREMENT

Experiment with your tools.Accuracy of measurement will depend on these (usually free) tools’

algorithms. Make sure you acid test before you use in your campaigns

Always contextualize your measurements.Identify timeframe and worth of investment to

properly gauge the significance of your results.

Be your own benchmark.Improve by beating your own social media

record.

Page 37: What is Your Brand's Social Media Diet?

Have a Healthy

SOCIAL MEDIA Lifestyle!

Page 38: What is Your Brand's Social Media Diet?

Follow Us in Social Media

PERSONALBLOG: CoyCaballes.tumblr.com

TWITTER: @CoyCaballesFACEBOOK: Facebook.com/Coy.Caballes

Page 39: What is Your Brand's Social Media Diet?

SourcesThe Socialisation of Brands, Wave 5 by Universal

McCannOpen Forum

http://www.openforum.com/articles/4-creative-ways-to-reward-your-facebook-fans

24/7 Wall St.

http://247wallst.com/2011/05/09/the-ten-nations-where-facebook-rules-the-internet/

*Images are from various sources.