what is your “elevator speech” about your ministry?
TRANSCRIPT
What is your “elevator speech” about your ministry?
How do we talk about our ministry?
With Physicians“You all work so diligently to help repair or correct the physiological issues in everyone you care for. But what happens when their fear, or their beliefs or their families create barriers to your efforts?
There is no pharmaceutical or surgical process for removing those barriers – because they are not physical. We are the specialists in helping to reduce -- possibly even remove – those barriers because our expertise falls within the psychosocial-spiritual realm and we will work with you and the Social Workers to support all of your physiological efforts as long as they are not in conflict with the patients own desires.”
“Your mission is to
_______________________. Our role is to
support that mission as it relates to the
human psyche or soul – an aspect of care
often overlooked in modern medicine,
but one that needs to be aligned with the
efforts of the entire care team if you are
to realize maximum success and the
faith-based market share.”
With CFO’s in secular healthcare
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“Stewardship is a core value in
all of Catholic healthcare, but the
concept of stewardship
transcends that of the financial
ROI (return on investment). The
concept of Stewardship --
stewarding God’s creation as
sacred -- demands specific
attention to and financial support
for the whole person – body,
mind and spirit. “Stewardship”
must give equal support for and
attention to all three aspects of
the human person (who we call
patients) as creation in order to
be consistent with Catholic
teaching.”
With CFO’s in Catholic healthcare
“The community in which we all serve is crying for our
system to care! When people are vulnerable, they not
only want the best technology and the most prestigious
physicians, they need to feel as if they are important to
those at the bedside. ‘Caring’ is a non-technical, highly
emotional and deeply spiritually motivated word. As we
continue to be asked to do more and do it more
efficiently, the biggest changes being imposed on
bedside staff are not really technical or medical – they
are psycho-emotional and spiritual! That is the
chaplain’s area of expertise! If we can help to inspire
(or re-inspire) one nurse, we touch hundreds of patients
who in turn improve patient satisfaction scores! Part of
our role is to help inspire mission-centered, patient-
centered care in the caregivers!
With CEO’s and CMO’s
With Social Workers“Our role overlaps and intersects
with yours because they overlap in
patients. Let’s work together to
see where we can support one
another and how we can avoid
stepping on one another’s areas of
expertise. How about meeting as
departments twice a year to offer
one another feedback and ask
questions that will enable us to all
serve more effectively on behalf of
the patients and their families?”