what makes a great global brand ?

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The 'What': characteristics of winning global brands EffectiveBrands Conference SHANGHAI HONG KONG SINGAPORE NEW YORK

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Recent piece co - written with Nick Kendall for joint BBH / Effective Brands conference

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Page 1: WHAT MAKES A GREAT GLOBAL BRAND ?

The 'What': characteristics of winning global brands

EffectiveBrands Conference

SHANGHAI HONG KONG SINGAPORE NEW YORK

Page 2: WHAT MAKES A GREAT GLOBAL BRAND ?

What Makes A Great Global Brand?

Page 3: WHAT MAKES A GREAT GLOBAL BRAND ?

Flow

Your thoughts

My suggestions and conclusions

Debate

Page 4: WHAT MAKES A GREAT GLOBAL BRAND ?

Flow

Your thoughts

My suggestions and conclusions

Debate

Page 5: WHAT MAKES A GREAT GLOBAL BRAND ?

Your Thoughts

1. Examples of great global brands

2. Characteristics

Page 6: WHAT MAKES A GREAT GLOBAL BRAND ?

Flow

Your thoughts

My suggestions and conclusions

Debate

Page 7: WHAT MAKES A GREAT GLOBAL BRAND ?

Winning Global Brand Characteristics - Quantified

Page 8: WHAT MAKES A GREAT GLOBAL BRAND ?

Financial markets are increasingly pricing greater and greater $ worth into “brand intangibles” … but consumers – globally –

are losing their belief in all but a small core of highly energized brands – Google / Nike / Apple etc

Their Findings

Page 9: WHAT MAKES A GREAT GLOBAL BRAND ?

“ The few brands that are growing in worth are not just differentiated, but highly energised – they have ‘energised

differentiation’… they are characterised by:

Vision

Invention

Dynamism”

John Gerzma & Ed Lebar “The Brand Bubble”

Page 10: WHAT MAKES A GREAT GLOBAL BRAND ?

1.  Vision – “brands with a vision embody a clear direction and point of view on the world. They convey what they are on this planet to achieve”

Definitions

Page 11: WHAT MAKES A GREAT GLOBAL BRAND ?

1.  Vision – “brands with a vision embody a clear direction and point of view on the world. They convey what they are on this planet to achieve”

2. Invention – “invention can be built through innovation, brand iconography, retail environments, and customer service. A brand’s invention can never be static. It requires a commitment to continuous innovation, service excellence, and new forms of brand experience”

Definitions

Page 12: WHAT MAKES A GREAT GLOBAL BRAND ?

1.  Vision – “brands with a vision embody a clear direction and point of view on the world. They convey what they are on this planet to achieve”

2. Invention – “invention can be built through innovation, brand iconography, retail environments, and customer service. A brand’s invention can never be static. It requires a commitment to continuous innovation, service excellence, and new forms of brand experience”

3. Dynamism – “typically the outcome of a big ad campaign, guerilla marketing event, or highly visible marketplace event, dynamism engenders a persona, community, and evangelism among a brand’s users. Dynamic brands generate popular culture”

Definitions

Page 13: WHAT MAKES A GREAT GLOBAL BRAND ?

Invention

Vision

Dynamism

My Belief : These 3

Page 14: WHAT MAKES A GREAT GLOBAL BRAND ?

Invention

Vision

Dynamism

Total Branding

Global / Local Balance

Universal Idea

My Belief : These 3 Plus Another 3

Page 15: WHAT MAKES A GREAT GLOBAL BRAND ?

Vision

Page 16: WHAT MAKES A GREAT GLOBAL BRAND ?

Brand Leadership

Vs

Consumer Followership

Page 17: WHAT MAKES A GREAT GLOBAL BRAND ?

“What is the single most important part of the marketing mix that is essential to ensure a better chance of success in the marketplace? …

it is ownership of a point of view”

Siddarth Banerjee – Regional Marketing Director, Category Development Unilever Asia Marketing Magazine 2010

Page 18: WHAT MAKES A GREAT GLOBAL BRAND ?

“What is the single most important part of the marketing mix that is essential to ensure a better chance of success in the marketplace? …

it is ownership of a point of view”

Siddarth Banerjee – Regional Marketing Director, Category Development Unilever Asia Marketing Magazine 2010

These are his personal views and may not represent those of his organisation

Page 19: WHAT MAKES A GREAT GLOBAL BRAND ?

Conviction Brands

Vs

Convention Brands

Page 20: WHAT MAKES A GREAT GLOBAL BRAND ?

Brand Insight

Communications Insight

Product Insight

? Category Insight

Consumer Insight

Page 21: WHAT MAKES A GREAT GLOBAL BRAND ?

Brand Insight

Communications Insight

Category Insight

Consumer Insight

Product Insight

?

Page 22: WHAT MAKES A GREAT GLOBAL BRAND ?
Page 23: WHAT MAKES A GREAT GLOBAL BRAND ?

“Search the parks in all the cities.

You’ll find no statues to committees”

Oft quoted verse

Page 24: WHAT MAKES A GREAT GLOBAL BRAND ?

Consumer Foresight

Vs

Consumer Insight

Page 25: WHAT MAKES A GREAT GLOBAL BRAND ?

“Vision driven brands see farther; they galvanise and inspire consumers to join in, allowing the brand to travel into new

categories and create new meaning”

John Gerzma

Page 26: WHAT MAKES A GREAT GLOBAL BRAND ?

Powerful Purposes

To inspire men to progress

To free children to explore the world so they can develop & grow

To help young men get an edge in the mating game

To inspire and help people to compete and win

Page 27: WHAT MAKES A GREAT GLOBAL BRAND ?

Invention

Page 28: WHAT MAKES A GREAT GLOBAL BRAND ?
Page 29: WHAT MAKES A GREAT GLOBAL BRAND ?

Dynamism

Page 30: WHAT MAKES A GREAT GLOBAL BRAND ?

NIKE Football 2011 CSL 2011 Kit launch OOH Campaign

NIKE AIRFORCE ONE Rabbit Air Force one digital clock Digital Campaign & Social Media

Basketball culture online magazine Digital Campaign and Social Media

Sport Is Art (footlocker tee launch) Digital Campaign

JLin Always On Campaign Digital Campaign

LBJ Always On Campaign Digital Campaign

Always On global videos adaptation (CR, Kobe, Westbrook, Neymar) Digital Campaign

Asia Games Print/Magazines/OOH/Digital/T-Shirt Creation/Events/Street Posters + Painted Huge Outdoor

Building with NIKE

LeBron James MVP Campaign Print Adaptation

China JDI Campaign TV/Print/OOH/Digital/Social Media and Retail Line Adaptation for all Category (women, running, basketball)

Be Busy: Nike Advertising In China In 2010 Liu Xiang & Tiger Woods Competition Viral Online Videos

Li Na Quick Strike for French Open Print/Digital and Social Media Campaign

Liu Xiang Daegu Quick Strike Digital and Social Media Campaign

Run Unleashed Running Campaign Print/OOH Adaptation/Web Films/Digital OLM/Mobile

Free Yourself Campaign (running) Print/OOH Adaptation

Free Yourself Campaign (women) Print/OOH Adaptation, Digital OLM, Contents, Social Media

Women JDI FOS Digital and Social Media

Basketball Never Stops Campaign TV/Print/OOH Adaptation

Kobe Black Mamba Campaign TV/Print/OOH Adaptation

NBA Playoffs Campaign Retail Line Adaptation Digital OLM/Mobile

Li Na Aus Open Quick Strike Print and Digital OLM

Page 31: WHAT MAKES A GREAT GLOBAL BRAND ?

Brand As Broadcaster

Page 32: WHAT MAKES A GREAT GLOBAL BRAND ?
Page 33: WHAT MAKES A GREAT GLOBAL BRAND ?

The Business Effect Of Fame

Page 34: WHAT MAKES A GREAT GLOBAL BRAND ?

The Business Effect Of Fame

Page 35: WHAT MAKES A GREAT GLOBAL BRAND ?

The Business Effect Of Fame

Page 36: WHAT MAKES A GREAT GLOBAL BRAND ?

Vision Planning

Vs

Campaign Planning

Page 37: WHAT MAKES A GREAT GLOBAL BRAND ?

Global / Local Balance

Page 38: WHAT MAKES A GREAT GLOBAL BRAND ?

“Being mindlessly global … or hopelessly local”

What To Avoid

Well known “Unileverism “

Page 39: WHAT MAKES A GREAT GLOBAL BRAND ?

International Cachet / Status

Local Relevance / Empathy

The Global Brand Balancing Act

Page 40: WHAT MAKES A GREAT GLOBAL BRAND ?

BILLIONS

Layering – Axe Japan Launch

Page 41: WHAT MAKES A GREAT GLOBAL BRAND ?

“Billions”

Page 42: WHAT MAKES A GREAT GLOBAL BRAND ?

“Gokon”

Page 43: WHAT MAKES A GREAT GLOBAL BRAND ?

“Train”

Page 44: WHAT MAKES A GREAT GLOBAL BRAND ?

“Boyfriend”

Page 45: WHAT MAKES A GREAT GLOBAL BRAND ?

“Mannequin”

Page 46: WHAT MAKES A GREAT GLOBAL BRAND ?

Total Branding

Page 47: WHAT MAKES A GREAT GLOBAL BRAND ?
Page 48: WHAT MAKES A GREAT GLOBAL BRAND ?

Total Branding Starts Inside

12 Disciples

Congregations

Evangelist

Orthodox

Roman Catholic

Methodist Protestant

Page 49: WHAT MAKES A GREAT GLOBAL BRAND ?
Page 50: WHAT MAKES A GREAT GLOBAL BRAND ?
Page 51: WHAT MAKES A GREAT GLOBAL BRAND ?
Page 52: WHAT MAKES A GREAT GLOBAL BRAND ?

Universal Idea

Page 53: WHAT MAKES A GREAT GLOBAL BRAND ?

… Born Of Universal Insight

Page 54: WHAT MAKES A GREAT GLOBAL BRAND ?

Universal Insight – Human Truths

Page 55: WHAT MAKES A GREAT GLOBAL BRAND ?

“Human”

Page 56: WHAT MAKES A GREAT GLOBAL BRAND ?

Universal Insight – Iconic Truth

Page 57: WHAT MAKES A GREAT GLOBAL BRAND ?

The Power Of Archetypes

Page 58: WHAT MAKES A GREAT GLOBAL BRAND ?
Page 59: WHAT MAKES A GREAT GLOBAL BRAND ?

Universal Insight – Mythic Truth

Page 60: WHAT MAKES A GREAT GLOBAL BRAND ?

Universal Insight – Mood Truth

Page 61: WHAT MAKES A GREAT GLOBAL BRAND ?

Universal Insight – Behavioural Truth

Page 62: WHAT MAKES A GREAT GLOBAL BRAND ?

But any universal insight must be rooted in the brand’s truth

Page 63: WHAT MAKES A GREAT GLOBAL BRAND ?

What a great universal idea can give you – The Johnnie Walker case study

Page 64: WHAT MAKES A GREAT GLOBAL BRAND ?

Powerful Simplicity

Page 65: WHAT MAKES A GREAT GLOBAL BRAND ?

Johnnie Walker Red Label and Black Label Advertising Examples (1997-1999)

Page 66: WHAT MAKES A GREAT GLOBAL BRAND ?
Page 67: WHAT MAKES A GREAT GLOBAL BRAND ?
Page 68: WHAT MAKES A GREAT GLOBAL BRAND ?

Internal Alignment

Page 69: WHAT MAKES A GREAT GLOBAL BRAND ?

Striding man in Bangkok

Page 70: WHAT MAKES A GREAT GLOBAL BRAND ?

An Idea People Want To Join In With

Page 71: WHAT MAKES A GREAT GLOBAL BRAND ?

A Great Global Brand Creates Shared Excitement And Understanding

A Great Global Brand Is A Community

Page 72: WHAT MAKES A GREAT GLOBAL BRAND ?

Hong Kong International Film Festival

Shanghai International Film Festival

Yunnan Multicultural Visual Festival

Tokyo FILMeX

Pusan International Film Festival (Korea)

Yulu Project

Page 73: WHAT MAKES A GREAT GLOBAL BRAND ?

Yulu Project

Page 74: WHAT MAKES A GREAT GLOBAL BRAND ?

http://en.wikipedia.org/wiki/Jia_Zhangke

Jia Zhang Ke is one of the most influential directors in China. He is known for his independent films and documentaries that reflect the truth in the lives of many normal Chinese.

He is also particularly known for his mentorship of young film makers. This was particularly interesting to JW as it allows the brand to “walk the walk” by giving opportunities for a new generation of directors to shine.

With this project,Jia Zhang Khe directed 2 films personally and was executive producer on all 12.

The project therefore provided the opportunity for 6 protégés to create a unique piece of film.

Talent Joins In

Page 75: WHAT MAKES A GREAT GLOBAL BRAND ?

Opinion Leaders Join In

Page 76: WHAT MAKES A GREAT GLOBAL BRAND ?

16 Nov launch Plan 8.4M

12 stations free spots

worth 7M RMB

5 Jan launch Plan16.4M

YANGLAN & LU YOU TALK SHOW 3 episodes achieved vs 2 plan

9.9M media Value +18%vs

planned

400K consumers 2.4M media

value

8.1M media value

3 episodes

44 M media value

ROI= 12.6 times rate

card

73Mil * consumers

Reached

* Print only, figures in RMB

Southern Weekly

95M RMB OF FREE MEDIA

Media Join In

Page 77: WHAT MAKES A GREAT GLOBAL BRAND ?

Consumers Join In

30 million plus online views so far…

Page 78: WHAT MAKES A GREAT GLOBAL BRAND ?

“A global brand is a shared belief and understanding.

A great global brand is one that is shared and felt more, with more power and excitement”

Source: Nick Kendall, BBH London

Page 79: WHAT MAKES A GREAT GLOBAL BRAND ?

Flow

Your thoughts

My suggestions and conclusions

Debate

Page 80: WHAT MAKES A GREAT GLOBAL BRAND ?

5 Rather Than 6 Characteristics?

Vision and/or Universal Idea

Invention

Dynamism

Total Branding

Global/Local Balance

Page 81: WHAT MAKES A GREAT GLOBAL BRAND ?

Vs

Page 82: WHAT MAKES A GREAT GLOBAL BRAND ?

Comparison

Vision and/or Universal Idea

Yours Mine EffectiveBrands

Invention

Dynamism

Global/Local Balance

Total Branding

Purposeful Positioning

Universal Truth

Total Experience