what physicians bring to hospital leadership · michael j. zappa, md, facep, president...
TRANSCRIPT
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Michael J. Zappa, MD, FACEP, President
Highsmith-Rainey Specialty Hospital, Cape Fear Valley Health
What Physicians Bring to Hospital Leadership
Past, Present, & Future State
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Common Question
Are you a Physician or an Administrator?
The answer is both always!
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Can A Doctor Really Be Both?Yes, but not every doctor!
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Doctors Are Different
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How Are They Wired?
Physician Executives
Decisiveness Based On Solid Priorities1. Patient Needs2. Mission of the Organization3. Personal Needs
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Historical Perspective
Doctors and Hospitals
• 1751: Charter for first hospital in America
• Dr. Thomas Bond - founder, board manager, and practicing physician
• Serving the sick-poor and insane • Philadelphia - the most populous city
of the time
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The Evolution of the Physician Leader
• Dept Head/Division Chief
• President of Medical Staff
• Vice President of Medical Affairs
• Chief Medical Officer
• Chief Medical Information Officer
• Chief Clinical Officer
• Chief Innovation and Strategy Officer
• Chief Physician Executive
• Chief Executive Officer
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Empowerment Curve
Historically
❖ Not a boss
❖ Support plans
❖ Execute plans
❖ Advocate for docs
Ideally
❖ Authority
❖ Strategic Planning
❖ Responsibility
❖ TimePhysician Leader
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The Data Shows
❖ Just 5% Hospitals Nationwide Have Physician CEOs
• Quality scores 25% higher
• No loss of financial performance
❖ Key Differences
• Endless sense of curiosity
• Firsthand knowledge of what high quality looks like
• Innovation
❖ Treatment of patients
❖ Logistics
❖ Finances
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Physicians Are The Clinical Experts
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Experienced Leaders
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Leadership Strong Enough To Break With Tradition
Creative Disruption The Future of Healthcare
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Physicians Are Innovators
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Physicians Are Visionaries
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Operational Efficiency Experts
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The Physician Work Ethic
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Influence Interdisciplinary Teams
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It Comes Naturally
Caring StewardsPatientsFamilyFinancesCommunity
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Business Savvy
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Key Leadership Principle
❖ If your Boss could do your job you’re more likely to be happy at work
❖ Leader should be an expert in the core business of the organization
❖ Physician Leaders appear to be most effective precisely because they are physicians
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Take Advantage of the Difference
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What To Look For
❖ Optimistic
❖ Motivated to Share Success
❖ Resilient
❖ Even Tempered
❖ Clinically Respected
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What To Watch Out For
❖ Docs who only advocate for a narrow interest
❖ Those who have no regard for the overall enterprise
❖ Unwilling to leave the past behind
❖ Curmudgeon
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Key Skill SetsClinical Expertise
OperationalProwess
BusinessSavvy
ExecutiveLeadership
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Michael J Zappa, MD, FACEP
The White Coat Just Might Be The Cape Hospital Leaders Are Looking For
Thanks For Caring!
www.MIKEZAPPA.com