what’s good for our clients?makingmoneycount.org.uk/assets/uploads/2018/11/... · what can you...
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Managing the Challenges Beyond Money
What’s Good For Us, What’s Good For Our Clients?
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What is wellbeing?
Wellbeing is how people feel and function both on a
personal and social level and how they evaluate their lives as
a whole.
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Speedy Introductions
• Introduce yourself
• Share what you do which enhances your wellbeing
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What is Resilience?
Resilience is our ability to manage pressure
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Pressure – what pressure?
How do you know when you’re feeling under pressure?
What can you do about it?
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What can you do? Recognise it and use helpful techniques and take effective action: • Relaxation (breathing / targeted muscle relaxation /
mindfulness) • Movement • Step out of situation • Notice what you are feeling – identify it and observe, don’t
judge • Talk to someone • Break the cycle – positive thoughts • Problem solve – what do I need to do? Who can help? Take
control • Stop worrying about things outside of your control • Seek help when you need it
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Building Resilience Work life balance
Limits and boundaries
Assertive communication
Time management
Networks of support – formal and informal
Emotional intelligence – be aware of and manage your thoughts and feelings and be aware of others’
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Strengths Based Approach
• Try to look at what is working rather than looking for problems.
• Try to look at what’s going right rather than
what’s going wrong • Try to look at what can be built on • Try exploring what ideas and resources a person
already has to call on rather than giving solutions.
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Strengths Based Approach • People are experts in their own lives
• Helps identify client’s inherent strengths / resources
• Goal oriented
• Aims to increase client’s hopefulness
• Clients themselves set the goals they would like to achieve in their lives
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Strengths Based Questioning That sounds tricky. Have you had to deal with anything like that before?
What seems the best course of action now?
Who might be able to help you?
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What’s good for us and our clients? We all have similar needs
We can all improve our wellbeing
We can all improve our resilience
As skilled professionals we can support our clients to identify what they can do for themselves to get through their challenges.