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Page 1: What’s New in OpenText Media Management v16 · 2017-11-10 · Maximizes customer lifetime value with creation to ... Enterprise Marketing. Digital Asset (DAM) CEM Ecosystem. Customer

What’s New in OpenText Media Management v16.2

Page 2: What’s New in OpenText Media Management v16 · 2017-11-10 · Maximizes customer lifetime value with creation to ... Enterprise Marketing. Digital Asset (DAM) CEM Ecosystem. Customer

OpenText Confidential. ©2017 All Rights Reserved. 2

DisclaimerCertain statements in this presentation constitute forward-looking statements or forward-looking information within the meaning of applicable securities laws (“forward-looking statements”). Such forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause the actual results, performance or achievements of OpenText, or developments in OpenText’s business or in its industry, to differ materially from the anticipated results, performance, achievements or developments expressed or implied by such forward-looking statements. Forward-looking statements include all disclosure regarding possible events, conditions or results of operations that is based on assumptions about future economic conditions and courses of action. Forward-looking statements may also include any statement relating to future events, conditions or circumstances. OpenText cautions you not to place undue reliance upon any such forward-looking statements, which speak only as of the date they are made. Forward-looking statements relate to, among other things, changes in the market; the market focus of OpenText, OpenText’s revenue mix and margin targets; OpenText’s operations priorities; and OpenText’s strategy for its products and solutions. The risks and uncertainties that may affect forward-looking statements include, among others, the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of OpenText's customers, demand for OpenText's products and other risks detailed from time to time in OpenText's filings with the Securities and Exchange Commission and Canadian provincial securities regulators, including OpenText's Annual Report on Form 10-K and the Quarterly Report on Form 10-k. Forward-looking statements are based on management’s current plans, estimates, projections, beliefs and opinions, and the Company does not undertake any obligation to update forward-looking statements should assumptions related to these plans, estimates, projections, beliefs and opinions change.

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OpenText Confidential. ©2017 All Rights Reserved. 3

Maximizes customer lifetime value with creation to consumption of relevant digital experiences at every

point of interaction across any channel. From marketing optimization to customer contact programs,

OpenText is connecting the customer journey for better customer engagement and insight.

OpenText Customer Experience Management

Presenter
Presentation Notes
We are a company motivated by a clear mission and vision of enabling a digital world, and we’re excited to provide the software, services and talent to deliver on that goal. OpenText Customer Experience Management Maximizes customer lifetime value with creation to consumption of relevant digital experiences at every point of interaction across any channel. From marketing optimization to customer contact programs, OpenText is connecting the customer journey for better customer engagement and insight.
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OpenText Confidential. ©2017 All Rights Reserved. 4

• Customer data mgmt• Campaign mgmt• Lead mgmt• Mktg Optimization

• Content authoring• Personalized

experiences• Self-service sites

• Digital asset repository

• Single source • Controlled

distribution

• Industry solutions• CRM, Commerce• Delivery Services• ERP, SFA

• Interactive Correspondence

• Proactive outreach• Multichannel output

• Customer engagement

• 1:1 touchpoint• Two way interactions

• Cust. understanding• Closed loop

feedback• Data analysis

Customer Experience Management (CEM) Applications

Web Content(WCM)

Enterprise Marketing

Digital Asset(DAM)

CEM Ecosystem

Customer Communications

(CCM)

Contact Center(WFO)

Customer Feedback

(VoC)

• TeamSite/ LiveSite• Web Experience

Management / Portal

• Web Site Management

• Media Management

• MediaBin• Content Hub for

Publishers

• SAP Hybris• Salesforce• Guidewire• Duck Creek• SparkPost

• Exstream• Communications

Center

• TeleForm• LiquidOffice

• Qfiniti• Observe, ICE• Workforce• Survey• Optimize• Advise• Expert

• Explore• Voice of

Customer• Speech and

multi-channel analytics

Enterprise Content Management (ECM) and Business Process Management (BPM)

Analytics and Business Network

Engagement to Insight

• Optimost• Marketo

Prod

ucts

Presenter
Presentation Notes
OpenText Customer Experience Management (CEM) offerings deliver personalized content and insightful interactions, orchestrated across different business processes, for a connected customer experience – a unique position that no other vendor in the market provides today. OpenText Experience Suite Platform:  The Experience Suite serves as our single platform of choice for advanced market-led innovation in delivering the Continuous Customer Journey. This market-leading set of capabilities come together to address critical digital transformation initiatives within the realm of the customer experience and will be the key products evaluated by Industry Analysts for market placement. The Experience Suite will be comprised of one application from each of the market categories in Customer Communications Management, Digital Asset Management, Marketing Optimization, Voice of the Customer, Web Content Management, and Workforce Optimization with expectations and architecture requirements to deeply integrate into our larger EIM platform.
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OpenText Confidential. ©2017 All Rights Reserved. 5

Presenter
Presentation Notes
OpenText is very proud to be the ONLY vendor recognized as a leader in DAM in every WAVE Report since Forrester began them in 2008. With the MediaBin Acquisition, OpenText now has the largest market share in the industry. The most recent Forrester DAM Landscape for 2017 put OpenText right in the center because of our success in handling multiple use cases in the enterprise.
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OpenText Confidential. ©2017 All Rights Reserved. 6

Presenter
Presentation Notes
OpenText is very proud to be the ONLY vendor recognized as a leader in DAM in every WAVE Report since Forrester began them in 2008. With the MediaBin Acquisition, OpenText now has the largest market share in the industry. The most recent Forrester DAM Landscape for 2017 put OpenText right in the center because of our success in handling multiple use cases in the enterprise.
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OpenText Confidential. ©2017 All Rights Reserved. 7

OpenText Media Management enables customer-centric organizations to manage

and use media assets to drive business, optimizing resources, efforts and budgets,

and delivering on their organization’s brand promise to customers.

OpenText Digital Asset Management

Presenter
Presentation Notes
OpenText Media Management enables customer-centric organizations to manage and use media assets to drive business, optimizing resources, efforts and budgets, and delivering on their organization’s brand promise to customers.
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OpenText Confidential. ©2017 All Rights Reserved. 8OpenText Confidential. ©2017 All Rights Reserved. 8

OpenText Media Management

Find/Review/Approve Share/Distribute/Publish

Marketing / LoBProduction

From creation to consumptionEnabling your digital world

Presenter
Presentation Notes
In today’s world, every organization is a media company, creating, sharing and consuming content at an exponential rate. OpenText Media Management helps you manage all your video, images and rich media to deliver beautiful experiences that engage audiences at every moment of interaction. Getting the right content and rich experiences to users on the applications and devices they choose.
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OpenText Confidential. ©2017 All Rights Reserved. 9

1. Consolidate and control digital media Centralized repository Who can access, what they can do How and when assets can be used

2. Increase revenue Faster time to delivery Connected, consistent and engaging

customer experiences Empower media supply chain with self-

service, automated capabilities

The Value of OpenText Media Management

Presenter
Presentation Notes
Consolidate and control digital media Centralized repository Who can access, what they can do How and when assets can be used Increase revenue Faster time to delivery Connected, consistent and engaging customer experiences Empower media supply chain with self-service, automated capabilities Increase Revenue Faster time to delivery across synchronous, asynchronous and ad hoc delivery channels; automated transform, delivery and distribution across connected networks and media supply chain for greater marketing agility. Connected consistent and engaging customer experiences. Empower media supply chain with self-service capability. OTMM delivers your approved media ready to go and publishes direct to multiple destinations – Web, kiosk, mobile, tablet, etc. – compatible with the end user’s device.
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OpenText Confidential. ©2017 All Rights Reserved. 10

3. Increase Productivity Accelerate and Simplify Marketing and

Agency Collaboration. Provide deeply integrated DAM capabilities

into the creative ecosystem used to create, manage and use digital media assets.

Enable organizations to easily integrate the usage and publishing of assets into marketing and business applications

WCM, CCM, CS, WEM, Hybris Commerce, Hybris Marketing, more…

The Power of OpenText Media Management

Presenter
Presentation Notes
Increase Productivity Accelerate and Simplify Marketing and Agency Collaboration. Provide deeply integrated DAM capabilities into the creative ecosystem used to create, manage and use digital media assets. Enable organizations to easily integrate the usage and publishing of assets into marketing and business applications WCM, CCM, CS, WEM, Hybris Commerce, Hybris Marketing, more… Increase Productivity Empower users with ease of use, integrated workflow and embedded functionality for planning, creation, production, collaboration, approval distribution, delivery and usage insights for marketing, media and video content. Faster search/find, share and collaborate across departments, Multi-language support for Global marketing and localization. Automated business processes to reduce replicated tasks. Marketing insights and visibility of how assets are being used and how they are performing. Secure, controlled access to high value assets by user groups, users, and the asset itself. Integrations with the marketing ecosystem including: Adobe CC Suite, WCM, CCM, Content Server, WEM, Hybris Commerce, Hybris Marketing, more… beyond the OpenText solutions - also with leading products on the market today.
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OpenText Confidential. ©2017 All Rights Reserved. 11

Presenter
Presentation Notes
So .. Here’s a thematic view of Media Management 16.2 – we’ll double-click on each of these areas in a moment. #1) Accelerate and simplify the Marketing and Agency Collaboration for digital assets�We’ve introduced new enhanced collaboration functionality to enable marketers to collaborate effectively with their agencies for content production, review and approvals #2) We’ve enhanced our Adaptive media delivery services for integrated publishing of assets for adaptive and responsive multi-channel experiences including CDN #3) We’ve enhanced our Creative and Marketing Ecosystem Integrations with a NEW Adobe CC connector #4) We’ve Delivered a simplified architecture that can be expanded to meet specific use cases #5) Deliver business agility in the Cloud with rapid, cost-effective deployment, storage and service offerings on OpenText Cloud, Amazon, Azure and Google #6) and lastly but most importantly, we’re bringing Significant UX feature improvements on the HTML5 user experience to enable rapid adoption within the enterprise
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Accelerate and Simplify Marketing and Agency Collaboration

• NEW Marketing Collaboration features streamlined creation, review and approval for internal and agency projects and campaigns.

• Controlling your agency creative assets and reducing your agency spend

• Enables marketing with integrated processes and functionality for creation, production, collaboration, approvals, delivery, archive and disposition.

• Media Management supports the entire media content lifecycle.

Presenter
Presentation Notes
NEW Marketing Collaboration features streamlined creation, review and approval for internal and agency projects and campaigns. Controlling your agency creative assets and reducing your agency spend Enables marketing with integrated processes and functionality for creation, production, collaboration, approvals, delivery, archive and disposition. Media Management supports the entire media content lifecycle. Now … the real story behind this is the realignment of the contractual relationship with the agency and taking control back of your assets. By approaching the control of your assets this way – it Flips the relationship in that you can now give the agency access to YOUR assets. Expanding the flexibility to work with a variety of agencies – empowering the company to have more refined control of their brand. Empowers the organization to live up to its brand promise.
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Marketing and Agency Collaboration made simpler…Enable Marketing Collaboration

Assign and monitor jobs and tasks in Media Management to direct internal and external creative teams

Manage review and approve processes for agency-created content and store finished assets in Media Management repository.

Presenter
Presentation Notes
Enable Marketing Collaboration to streamline content creation for internal and agency projects and campaigns. Media Management supports the entire media content lifecycle for marketing with integrated processes and functionality for creation, production, collaboration, approvals, delivery, archive disposition, and asset usage metrics. You can now assign and monitor jobs and tasks in Media Management to direct internal and external creative teams You can Manage review and approve processes for agency-created content and store finished assets in Media Management repository. (From Target) : “I LOVE the new feature of being able to assign certain assets in a review to particular people. This is very interesting and might help solve some concerns I’ve heard for when we onboard our Weekly Ad team for review (For example, in 1 review, you may have 300+ PDFs representing varying Merchandising departments—Ideally the Merchant would only see the pages that correlate to him or her “
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OpenText Confidential. ©2017 All Rights Reserved. 14

Marketing Collaboration Activities

Campaign

Project

Request

Initiate Job

Publish

Syndicate

Deliver

• Set role assignments• Set acquisition terms• Set planned usages• Schedule• Approve job start• Notification & Status

Monitoring

Initiating Activity Job Execution Usage Activity

ContinuousStreamlined Collaboration

• Add content• Provide metadata• Update versions• Notification &

Status Monitoring

• Set approvals• Track approvals• Finalize assets• Start localization• Start usages• Notification &

Status Monitoring

• Collaborate• 1-click “Send to agency”• Track feedback• Update versions• Notification & Status

Monitoring

Acquire Content Review Approval

Presenter
Presentation Notes
Enable Marketing Collaboration If we take a look at the marketing collaboration activities – We can break it down simply: We have the initiating activity – could be a campaign, a project, any request can initiate a “Job”. During a job’s initiation, we can define and: Set role assignments Set acquisition terms Set planned usages Schedule Approve job start Notification & Status Monitoring We start a cycle of creation, review, approval and back again -- before ultimately publishing, syndicating or delivering the content to the desired channel. With this new functionality, we now enable Marketing Collaboration to streamline content creation for internal and agency projects and campaigns.
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Creative & Marketing Ecosystem Integration

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OpenText Confidential. ©2017 All Rights Reserved. 16

Seamless and Powerful Integration to Adobe CC

Provides designers with a direct and deep integration within Adobe CC to enhance reuse of media assets and also streamline creative processes.

Open, Save, Search in OTMM from within Adobe CC

Hi-Res – Lo-Res Swaps

Presenter
Presentation Notes
We have created our own custom extension integration with the Adobe Creative Cloud Applications Provides designers with a direct and deep integration within Adobe CS suite to enhance reuse of media assets and also streamline creative processes. Users have full access to open, save, search in OTMM from within their Adobe CC application as well as swapping hi-rez and low-rez images and complete link management for files placed in a document from OTMM.
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OpenText Confidential. ©2017 All Rights Reserved. 17

Creatives never have to leave their own familiar app

Provides designers with check-in and check-out

Management of linked assets

Floating extension palette

InDesign and Photoshop

Illustrator coming soon

Frictionless Interaction

Presenter
Presentation Notes
This is all tied together with our message about Accelerating and simplifying Marketing Collaboration and streamlining the creative processes. With this integration, we’re creating “Frictionless Interaction” so that the creative designers never ever have to leave their applications of choice while still having access to all their favorite assets within Media Manager. Those working in creating finished images in Photoshop can save those finals right into OTMM from within Photoshop. The floating palette of Media Manager is a familiar working paradigm that lets them drag and drop, check in and out, and always be sure that the assets are available everywhere they need access to them. This is an add-on to OTMM and available both on-premise and in the cloud.
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OpenText Confidential. ©2017 All Rights Reserved. 18OpenText Confidential. ©2017 All Rights Reserved. 18

Enhanced Adaptive Media Delivery Services

Presenter
Presentation Notes
In OTMM v16, a new module called Adaptive Media Delivery was introduced. This module can be separately deployed with the OTMM server, in the DMZ or, optionally, on a public cloud platform. Adaptive Media Delivery stages media asset renditions in a separate cache that is delivered via direct URL calls from other applications and websites. The module delivers media from OTMM to other systems responsively and eliminates what was typically a manual effort previously. External applications use URLs generated by OTMM to deliver assets and/or renditions in responsive manner, based on the requesting device and additional asset parameters, such as aspect ratio, size, etc. This allows approved media assets to be delivered to multiple channels – such as PIM and multiple Websites – and responsive design allows the assets to be displayed properly on the user’s device. Tracking and reporting on usage metrics provides better insight about the ROI of the produced content. Challenge: Optimize the customer experience with viewable and compatible digital media by delivering content to multiple channels and devices without manual effort to recreate, resize and deliver in different renditions, sizes, aspect ratios, formats, etc. Why is this important? Value Prop: Increase Revenue with faster time to delivery across synchronous, asynchronous and ad hoc delivery channels; automated transform, delivery and distribution across connected networks and media supply chain for greater marketing agility. Connected, consistent and engaging customer experiences.
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Enhanced Adaptive Media DeliveryMedia and assets require multiple formats and destinations

Eiffel Tower.png New - publishing to Content Delivery Networks (CDNs)

New - Seamless integration for TeamSite editors

Maximize ROI by tracking delivery of media simultaneously in its proper format across all channels and devices

OOTB YouTube video publishing capabilities

CDN

Presenter
Presentation Notes
New - publishing to Content Delivery Networks (CDNs) New - Seamless integration for TeamSite editors Maximize ROI by tracking delivery of media simultaneously in its proper format across all channels and devices OOTB YouTube video publishing capabilities Adaptive Media Delivery Server streamlines finished marketing content with automated delivery of renditions for omni-channel marketing and now Content Delivery Networks. Having a DAM maintain a single source of truth for all of your enterprise assets provides the opportunity to create all of the different formats that might be required for different uses. Consistency is key to brand engagement. Every interaction no matter what channel is a brand experience.
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Presenter
Presentation Notes
Adaptive media delivery services for integrated publishing of assets for adaptive and responsive multi-channel experiences now includes the delivery of assets to CDNs. Adaptive Media Delivery Services (AMD) Content Delivery Networks (CDNs) are a strategic part of any internet business today. A CDN is a globally distributed network of cache servers using geographic proximity to provide faster delivery, and highly available content. The content is replicated throughout the CDN so it exists in many places all at once. A client accesses a copy of the data near to the client, as opposed to all clients accessing the same central server, to better manage bandwidth limitations and spikes in demand for greater efficiency and reliability.  A key value of Media Management to marketing operations is the capability to deliver digital media assets to other systems ready to use. In the OTMM 16.2 release, we introduce the functionality for delivery of assets from Adaptive Media Delivery Services (AMD) to Content Delivery Networks (CDNs). Like delivering assets to YouTube, CDN delivery from the AMD can be configured and automated as an augmentation to a customer's pre-existing relationship with a CDN for assets that are managed in OTMM. If assets are updated in OTMM, new assets can be automatically pushed out to the CDN. Delivering video and other assets from Media Management to Content Delivery Networks (CDNs) such as Amazon, Google, Microsoft, and others, provides a better user experience with faster access to assets around the world.
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OpenText Confidential. ©2017 All Rights Reserved. 21

OTMM / TeamSite Connector

Allows for Media Management assets to be delivered to a TeamSite web page via the Adaptive Media Delivery service

Presenter
Presentation Notes
As we expand our integration with other solutions in the marketing ecosystem, we had debuted the early connector between OTMM and TeamSite at Enterprise World last year, soon after the HP acquisition. We’re happy to report that now this much improved connector will be shipping with the v16.2 releases and uses AMD for delivery of assets to TeamSite.
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Deliver Business Agility in the Cloud

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OTMM Cloud Investment Many customers are deployed on the OT Cloud, Azure

and Amazon

Managed Services offerings on the OT Cloud Infrastructure

Certification on Azure. Also available on the Azure Marketplace.

OTMM 16.2 Intelligent Storage Management in the Cloud Storage Connectors to Azure Blob, Amazon S3, Google. CDN Support for Adaptive Media Chef Automation scripts will automate and accelerate the

installation and configuration of the most deployed OTMM architecture

Presenter
Presentation Notes
As a company- we are focused on delivering our solutions in the cloud if our customers so desire and have been investing in our solutions to improve the cloud experience. Many customers are deployed on the OT Cloud, Azure and Amazon Managed Services offerings on the OT Cloud Infrastructure Certification on Azure. Also available on the Azure Marketplace. OTMM 16.2 Intelligent Storage Management in the Cloud Storage Connectors to Azure Blob, Amazon S3, Google. CDN Support for Adaptive Media Automation using Chef for rapid deployment
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Chef AutomationInstallation and Configuration of the most deployed OTMM architecture.Unattended installation of the base application components and Secure MFT.

Accomplished with all but Secure MFT, which requires manual configuration due to product constraint.

Reduction in application installation time for the reference configuration. Automation achieves installation time reduction by up to 75%.

Automation Benefits that include... Provide a stable and repeatable base configuration.Deployment consistencyReduce the complexity of the deployment process Enhanced supportability Flexibility and productivity profit of unattended installation

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Chef Automation Scripts Detail

[2016-09-23T12:41:56-04:00] INFO: *** Chef 12.13.37 ***[2016-09-23T12:41:56-04:00] INFO: Platform: x64-mingw32[2016-09-23T12:41:56-04:00] INFO: Chef-client pid: 3728[2016-09-23T12:42:22-04:00] INFO: HTTP Request Returned 404 Not Found : Object not found: http://10.236.32.26:8889/nodes/POC1EPS01[2016-09-23T12:42:22-04:00] INFO: Setting the run_list to ["role[oteps_server]", "role[search_master_server]"] from CLI options

[2016-09-23T12:42:22-04:00] INFO: Run List is [role[oteps_server], role[search_master_server]]

[2016-09-23T12:42:22-04:00] INFO: Run List expands to [ot_common, oteps, oteps::install_eps_tools, oteps::otmm_integration, search::install_solr, search::configure_solr][2016-09-23T12:42:22-04:00] INFO: Starting Chef Run for POC1EPS01[2016-09-23T12:42:22-04:00] INFO: Running start handlers[2016-09-23T12:42:22-04:00] INFO: Start handlers complete.

Successfully connected to http://localhost:8983/solr/#/[2016-09-23T12:49:47-04:00] INFO: Processing applications_webserver[test solr] action nothing (search::configure_solr line 121)

[2016-09-23T12:49:47-04:00] INFO: Chef Run complete in 444.196742 seconds

[2016-09-23T12:49:47-04:00] INFO: Running report handlers[2016-09-23T12:49:47-04:00] INFO: Report handlers complete

From remote desktop session – step #2 - install:chef-client –c client.rb –j first_bootstrap.json –environment poc1_test

Presenter
Presentation Notes
Run the chef client on the target node to install the software. This action happens chef-client (target node) works with chef server to install all the right things.
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Intelligent Storage Management

Video Proxies

RenditionsSAN / NASRepository(Originals)

Cloud-based Storage

Near line storage

Content Manager InterfaceBusiness Rules / File Movement

Media Management

Azure / Amazon / Google

Working Files

File Request / Response

High Res Assets are moved to and from cloud repositories based on business

rules or asset owner decisions

Presenter
Presentation Notes
Intelligent storage management lets you automate the process of storage of content based on business rules now available as part of the Admin UX. For example, If I’m in a high volume video environment, I can automatically archive content older than 90 days without having to do this manually. This gives you the ability to have a network of storage options based on the value of the content – where you need rapid access or where you want to put content to die. Provides the capability to intelligently manage storage tiers and also tap into cloud based repositories. Storage Connectors to Azure Blob, Amazon S3, Google.
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Intelligent Storage Management

Video Proxies

RenditionsSAN / NASRepository(Originals)

Cloud-based Storage

Near line storage

Content Manager InterfaceBusiness Rules / File Movement

Media Management

Azure / Amazon / Google

Working Files

File Request / Response

High Res Assets are moved to and from cloud repositories based on business

rules or asset owner decisions

Presenter
Presentation Notes
Intelligent storage management lets you automate the process of storage of content based on business rules now available as part of the Admin UX. For example, If I’m in a high volume video environment, I can automatically archive content older than 90 days without having to do this manually. This gives you the ability to have a network of storage options based on the value of the content – where you need rapid access or where you want to put content to die. Provides the capability to intelligently manage storage tiers and also tap into cloud based repositories. Storage Connectors to Azure Blob, Amazon S3, Google.
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Simplified Architecture

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Architectural enhancements

Spring Batch: smaller footprint & simplified processing Removal of EPS (and replaced with Spring.io

Batch Module) that will be deployed on the same App Server as OTMM.

Search Improvements

Support for TomEE in addition to JbossApp Server

Presenter
Presentation Notes
Some architectural improvements in this release provide several enhancements to the underlying architecture and also a chef friendly deployment automation script to enable rapid deployment of OTMM Apache Spring Batch was brought into the product to replace EPS – (Enterprise Process Server) and reduces the footprint and provides a lightweight batch open source framework. Spring batch provides features like: Logging/tracing Transaction management Job processing statistics Job restart Skip Spring Batch (spring.io) provides reusable functions that are essential in Job processing and is typically used for processing large volumes of data. Spring Batch runs within OTMM as a lightweight batch framework and not a service. Chef scripts will automate and accelerate the Installation and Configuration of the most deployed OTMM architecture. Automation achieves installation time reduction by up to 75%.
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Spring BatchSpring Batch (spring.io) provides reusable functions that are essential in Job processing and is typically used for processing large volumes of data. Spring Batch runs within OTMM as it is a lightweight batch framework and not a service.

Spring batch provides features like: Logging/tracing Transaction management Job processing statistics Job restart Skip

Import process definition with Spring Batch

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Search Improvements

Support for Solr 5.x

Solr Interval Facets for configurable date and number ranges Support for variable sized ranges Support for overlapping ranges Support for dynamic date ranges (relative to the current date) Support for associating a descriptive label with a range

Advanced Search Improvements (support granular conditions) Ability to add single field to form multiple times Ability to specify connecting operator (AND/OR/NOT) between fielded search conditions Ability to specify parentheses around fielded search conditions Support added for ‘string oriented’ text search operators (IS/IS NOT, BEGINS WITH/DOES NOT BEGIN WITH, IS LIKE/IS

NOT LIKE)

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UX Feature Improvements for Rapid Adoption

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OTMM 16.2 UX Enhancements Highlights

PDF Contact Sheet: Users can generate PDF contact sheet (configurable XSLT enables different formats to be created) on a collection of assets

Download Preview Files: Ability to download previews (permission based) directly without having to go thru transformation. This will enable consumers to get access to web quality assets quickly.

Advanced Search Enhancements: Similar to Expert search in 6.8, the ability to create aggregate conditions will enable librarians to create powerful search queries and also leverage faceted navigation

Presenter
Presentation Notes
We have been working very closely with our customers through 10.5 and v16 to hear what would improve their experience and productivity. We’ve added numerous UX improvements to answer their suggestions and create a better experience. What’s shown here on the next few screens are just the highlights. Make sure you look at the “What’s New in 16.2?” doc for full details. OTMM 16.2 UX Enhancements PDF Contact Sheet Users can generate PDF contact sheet (configurable XSLT enables different formats to be created) on a collection of assets Download Preview Files Ability to download previews (permission based) directly without having to go thru transformation. This will enable consumers to get access to web quality assets quickly. Advanced Search Enhancements Similar to Expert search in 6.8, the ability to create aggregate conditions will enable librarians to create powerful search queries and also leverage faceted navigation
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OTMM 16.2 UX Enhancements (Continued)

Enhanced Views: Tabular data in Gallery View, a more responsive spreadsheet view and detail view pages will enable a more simple to read and use User Experience

Read only and Regular Users: The Admin UX will differentiate read only and regular users clearly enabling system owners to get an accurate count of the two user groups.

Preserve Folder Hierarchy on Export: When checked, it will preserve folder hierarchy on Export

Support for Interval Facets: This will allow for better classification of date and number facets to allow users to drill down into results quickly. Eg., Last Month, Last 3 months etc.

Presenter
Presentation Notes
Enhanced Views Tabular data in Gallery View, a more responsive spreadsheet view and detail view pages will enable a more simple to read and use User Experience Read only and Regular Users The Admin UX will differentiate read only and regular users clearly enabling system owners to get an accurate count of the two user groups. Preserve Folder Hierarchy on Export When checked, it will preserve folder hierarchy on Export Support for Interval Facets This will allow for better classification of date and number facets to allow users to drill down into results quickly. Eg., Last Month, Last 3 months etc.
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OTMM 16.2 UX Enhancements (Continued)

Export Metadata in XLS Format: The XML format was not useful for consumers. This provides the ability to generate the metadata in a XLS format that can be used by the users to review the asset metadata.

Asset History in Detail View: Provides asset owners with information around the history of activities around each asset such as who downloaded and at what time etc.

Select Tabular field in Gallery or Spreadsheet View in Preferences: Ability to show specific columns from a tabular group allows for a much clear display in the Gallery and Spreadsheet views

Presenter
Presentation Notes
Export Metadata in XLS Format The XML format was not useful for consumers. This provides the ability to generate the metadata in a XLS format that can be used by the users to review the asset metadata. Asset History in Detail View Provides asset owners with information around the history of activities around each asset such as who downloaded and at what time etc. Select Tabular field in Gallery or Spreadsheet View in Preferences Ability to show specific columns from a tabular group allows for a much clear display in the Gallery and Spreadsheet views
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OTMM 16.2 UX Enhancements (Continued)

Linking Enhancements: Complete overhaul of the Linking Experience (ability to drag and drop into the link panels will enable simplified relationship assignment).

UX Enhancements: Preserve Selection when navigating to Detail View, several style improvements and responsiveness improvements.

Localization Improvements: Ability to configure emails in multiple languages (localized based on the sender) and for drop downs.

Improved responsiveness in the HTML5 UX: Improved responsive rendering in various areas of the UX including detail view and edit screens

Presenter
Presentation Notes
Linking Enhancements Complete overhaul of the Linking Experience (ability to drag and drop into the link panels will enable simplified relationship assignment). UX Enhancements Preserve Selection when navigating to Detail View, several style improvements and responsiveness improvements. Localization Improvements Ability to configure emails in multiple languages (localized based on the sender) and for drop downs. Improved responsiveness in the HTML5 UX Improved responsive rendering in various areas of the UX including detail view and edit screens
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OTMM 16.2 Admin Enhancements

Intelligent Storage Management Configurations: Configuring Content Managers for the various storage and setting up of business rules for moving the storage are now done via the admin UX

Interval Facet Configurations: Interval Facets (new in 16.2) can be configured via the admin UX to setup specific date or numeric ranges and used in the Facets.

Display of thumbnails in Recycle Bin and Purge Assets: Asset Previews are now displayed thus enabling the users to make better decisions instead of relying on purely the name and asset id.

Presenter
Presentation Notes
Now this improvement controls the ability to set up enabled users and disable users to free up named user accounts. Read only users will not be counted against the named user entitlement OTMM 16.2 Admin Enhancements Manage Transformation Configurations: In 16.2, all transformer management including configuring content types, mime type associations and transformers are now handled in the admin UX thus removing the need to configure them via SQL scripts. Intelligent Storage Management Configurations: Configuring Content Managers for the various storage and setting up of business rules for moving the storage are now done via the admin UX Interval Facet Configurations: Interval Facets (new in 16.2) can be configured via the admin UX to setup specific date or numeric ranges and used in the Facets. Display of thumbnails in Recycle Bin and Purge Assets: Asset Previews are now displayed thus enabling the users to make better decisions instead of relying on purely the name and asset id. User Report: Accurately report full and consumer users in the Users Page.
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ADMIN UX Improvements Manage Transformation

Configurations: In 16.2, all transformer management including configuring content types, mime type associations and transformers are now handled in the admin UX thus removing the need to configure them via SQL scripts. User Report: Accurately

report full and consumer users in the Users Page.

Presenter
Presentation Notes
There are 2 Admin UX improvements that I want to bring to your attention. 1st one is the configuration screen for creating Transformers. 2nd improvement is the User Account Summary. Previously, the Named user model was never updated to reflect the correct usage Now this improvement controls the ability to set up enabled users and disable users to free up named user accounts. Read only users will not be counted against the named user entitlement OTMM 16.2 Admin Enhancements Manage Transformation Configurations In 16.2, all transformer management including configuring content types, mime type associations and transformers are now handled in the admin UX thus removing the need to configure them via SQL scripts. Intelligent Storage Management Configurations Configuring Content Managers for the various storage and setting up of business rules for moving the storage are now done via the admin UX Interval Facet Configurations Interval Facets (new in 16.2) can be configured via the admin UX to setup specific date or numeric ranges and used in the Facets. Display of thumbnails in Recycle Bin and Purge Assets Asset Previews are now displayed thus enabling the users to make better decisions instead of relying on purely the name and asset id.
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Changes in the HTML5 UX The old Jobs (referring to EPS related Jobs such as Import, Export or

its tasks) are now under a menu called ‘Activities’. This is intended for primarily system activities initiated by the users.

The old Reviews tab (which was optional when Creative Review) module was purchased will now be called Jobs and will support a broader set of collaboration activities such as content contribution, revision, review and approval.

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Upgrade Notes: Media Management v16.2

Supported upgrade from OTMM 10.5 and OTMM 16 EPS job data resides in EPS. This data will not be surfaced on

OTMM post 16.2 upgrade Customers are advised to finish all the In Progress Jobs/Business workflows After Upgrade to OTMM 16.2, customers can uninstall EPS All custom workflows needs to be redone using Spring Batch after upgrade to OTMM 16.2

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RECAP: OTMM 16 EP1 Features (Delivered Sep 2016)Feature BenefitHijri Calendar Support Enables Arabic dates to be used in the ApplicationReset Completed CR task Allows users who have accidentally closed their task or the job owner to resend a

task to a userMulti Tenant AMD and FFMPEG Allows for setting up Adaptive Media and FFMpeg in a Multi Tenant Environment to

service multiple instancesAdmin Improvements Show thumbnails in Recycle Bin and Release Locks to enable easier usageSecurity Improvements Restrict blacklist of common exe formats on upload and other fixes help to secure the

system moreImage Preview Format PNG allows for thumbnails with transparent background to be created.Several customer reported issues Customer reported issues are addressed in 16.0.1 and 16.0.2 releases

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Expanded Ecosystem

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CEM 3rd Party OTMM Technology Partners

Presenter
Presentation Notes
More information can be found in the folder in KC My Support > PRODUCT INFORMATION > Third Party https://knowledge.opentext.com/knowledge/cs.dll?func=ll&objId=59149508&objAction=browse&sort=name Contact Susan E. Roche for any 3rd party partner inquiries�Business Development Manager / 3rd Party Technologies   Mobile: +1-727-667-9087 Email: [email protected]
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Partner Led Innovations… Asset Builder (Web2Print) solution Ability for dealers and agencies to generate web banner and print ads using assets from Media

Management with an InDesign template with Business Rules and Approval Workflows

Enhanced Video Logging and Post Production Video Workflow Leverage our partner technology IPV to deliver enhanced video logging capability and integration to

Adobe Premiere and other edit suites

Circles of Trust Encryption at Rest and in Motion for Media Assets

FADEL Arc Usage Rights Mgmt

Blue Software (Viki) Creative Review Brand Lifecycle / Artwork Management

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Asset Builder / Web2Print

Presenter
Presentation Notes
Mediawide is a marketing collateral creation platform, allowing local staff to customize collateral for their region. It provides custom templates to adapt print and digital marketing content, batch editing and dynamic resizing using OTMM workflows for review, approve and delivery. Asset Builder (Web2Print) solution Ability for dealers and agencies to generate web banner and print ads using assets from Media Management with an InDesign template with Business Rules and Approval Workflows
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IPV – Integrate into Video Edit Workflows

Presenter
Presentation Notes
Enhanced Video Logging and Post Production Video Workflow Leverage our partner technology IPV to deliver enhanced video logging capability and integration to Adobe Premiere and other edit suites Integrated with OpenText Media Management, IPV allows system expansion by adding users, ingest channels, functional modules or IPV connectors to external devices, up to the specified maximum.
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Circles of Trust – Secure files at Rest & In Motion

47

OTMM

Edit

Viewing

Submission

Media XYZ

Circles of TrustTrust Edit

Circles of TrustTrust View

For secure viewing of shared assets

For secure workinguse of shared assets

Circles of Trust

Presenter
Presentation Notes
Circles of Trust Encryption at Rest and in Motion for Media Assets
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Usage Rights Management (FADEL Arc)

Presenter
Presentation Notes
FADEL Arc Usage Rights Mgmt
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Thank You

@opentext

@OTCEM

facebook.com/opentext

linkedin.com/company/opentext

http://www.opentext.com/DAM

[email protected]

Presenter
Presentation Notes
CLOSING SLIDE