What’s Next

What does it mean

FIVE TECHNOLOGICAL REVOLUTIONS IN 240 YEARS

The ‘Industrial Revolution’ (machines, factories and canals) 1771

Age of Steam, Coal, Iron and Railways 1829

Age of Steel and Heavy Engineering (electrical, chemical, civil, naval)1875

Age of the Automobile, Oil, Petrochemicals and Mass Production1908

Age of Information Technology and Telecommunications1971

Age of Biotech, Bioelectronics, Nanotech and new materials? 20??

technology irruption business disruption

A POSTMOBILE, POSTAPP world where INTELLIGENT AGENTS deliver dynamic and contextual actions

across a MESH of DEVICES

Smart MachinesEnabling Algorithmic Business

The Digital MeshLinking the virtual and physical

The New IT RealitySupport Digital &Algorithmic Business

WELCOME TO THE AGE OF CUSTOMER OBSESSION (WHERE YOU ARE EITHER PREDATOR OR PREY)

NOT JUST DCX (OPERATIONAL AGILITY - SPEED TO MARKET - EMPLOYEE PRODUCTIVITY - LEANER PROCESSES - MAXIMISE ASSET UTILISATION)

DIGITAL FUNDAMENTALLY CHANGES THE RELATIONSHIP WITH CUSTOMERS (RE-ENGINEER HOW BUSINESS CREATES VALUE IN THE DIGITAL AGE)

USE DIGITAL TO HELP CUSTOMERS GET TO THE OUTCOMES THEY DESIRE (EXPAND YOUR ROLE IN THE PERSONAL VALUE ECOSYSTEM OF YOUR CUSTOMER)

INNOVATE AT THE SPEED OF TECHNOLOGY CHANGE (AND ADOPTION BY THE CONSUMER)

Are your customers changing faster than

your organisation?

JackWelsch“Iftherateofchangeontheoutsideexceedstherateofchangeontheinside,theendisnear”

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Time to adopt

REDUCE THE RISK OF NEW BEHAVIOURS AND PEOPLE WILL ADOPT THEM MORE QUICKLY

V I N T | Vision • Inspiration • Navigation • Trends

900m

V I N T | Vision • Inspiration • Navigation • Trends

THE ART OF AWeSOME

11M+1 million guests per

month in 2014

0M

3M

6M

8M

11M

2008 2009 2010 2011 2012 2013 2014

Total Airbnb Guests

HYPER-ADOPTION REQUIRES SPEED AND AGILITY

Old disruption Digital disruption

10 X TheInnovators

1/10thThe costs

100 X The Power

TWOSIDED(PLATFORM)MARKETS

JeanTirole

TWOSIDEDMARKETS-THEMESH

HOW TO speed up the TRANSFORMATION TOWARDS A DIGITAL ENTERPRISE?

Heather Cox, Chief Client Experience, Digital and Marketing Officer CITI Bank

Outside-in Digital Acceleration by Liberating systems and processes through API & Cloud to unleash the creative power

of the outside ecosystem

Jeroen Tas, CEO Informatics Solutions & Services, Philips Healthcare

Digital revolution in healthcare

Personal health

Professional care

Home healthcare

Patientrelationshipmanagement

Connecting medical data in real-time will transform the healthcare industry from responding to emergencies towards predictive e-health

SIMPLICITY, NOT COMPLEXITY

IMMEDIACY, NOT LATENCY

ALIGNED, NOT SILOED

AGILITY, NOT RIGIDITY

CHARACTERISTICS OF THE DIGITAL ENTERPRISE

Andrew McAfee: The Digital Assets Your Company Needs . . .

. . . To Increase the Transformation Velocity Towards the Digital Enterprise

Andrew McAfee: The Digital Assets Your Company Needs . . .

. . . To Increase the Transformation Velocity Towards the Digital Enterprise

✤ A Unified Digital Platform

✤ Agile Solution Delivery

✤ Advanced Analytics Capabilities

✤ Business and IT Integration

does your organization possess the digital assets for

the age of the customer?

WilliamGibson

“Thefutureisalreadyhere- It’sjustnotevenlydistributed”