The Next Generations of Microsoft Online Services

Quick Facts

About Us• 20th Year• Grand Rapids &

Royal Oak• 25 Staff

Approach• Vendor Agnostic• Non-reseller• Professional

Services Only

Partnerships• Microsoft Gold• VMware Enterprise• Cisco Premier• Novell Platinum• Citrix Silver

Infrastructure

Access & Identity Management

Expertise

Project Management

Collaboration

What is the cloud?

An approach to computing that’s about internet scale and connecting to a variety of

devices and endpoints

The Future Of Productivity

The cloud on your termsBest productivity experience across PC, phone, and browser

On-premises

Online

Business Intelligence

Enterprise Content

Management

Collaboration Enterprise Search

Unified Communications

Accelerating Shift to the Cloud

By 2014…≥ 40% of NEW enterprise IT spend will be cloud-based. ≥ 45% of NEW enterprise IT workloads will be cloud-based.≥ 25% of TOTAL enterprise IT workloads will be cloud-based.

0%

10%

20%

30%

40%

50%

60%

70%

2010 2012 2014Percentage of New Software Expected to be Cloud-basedPercentage of New Software Expected to be On-premise

Infrastructure Investment

Central andSouth America

EuropeAsia

Africa

Australia

North America

Current online locations

Other Microsoft locations

Washington

California

Texas

Illinois

Virginia

Puerto Rico

Ireland

Netherlands

China

Japan

India

Singapore

Hong Kong

Customer Momentum

Layers of the Cloud

Computers Networks

Platform As A Service

3rd PartyApps and SolutionsBusiness

ServicesConsumer Services

Datacenters

Microsoft Online Services

Web AppsWeb AppsWeb Apps

Business Productivity Online Suite

Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners

90 Days Roadmap

communicatedField,

partner and customer

inputs

Top feature requests identified

6-8 Weeks Feature

prioritization and dev. sprints

More Features … More Markets

Business Productivity Online SuiteHigh Level Roadmap

H1 20102009April 2009• Deskless Worker• 19 New Markets• OC Online • Blackberry Device

Support

June 2009• Increase mailbox

attachment size• Outlook 2003 w/o

Free Busy

July 2009• Hosted Exchange

migration tool• Increase

SharePoint upload size to 250MB

• Live Meeting Standard to 250 users

• Quick Trial• Partner order on

behalf

August 2009• SMTP Relay• Exchange

Journaling• New language in

MOACSeptember 2009• Support 30K seats• Improve Mac

Support• Bulk Activation• POP Mail Client

March 2010• 25GB mailbox storage per user

default• Extend SharePoint site collection

limit• Improved domain management• File attachments to service requests• Support for Mac OS X Snow

Leopard• Enhance Live Meeting Usage

Reporting• Enhance Live Meeting Recording

Publication Process• Enhance service communication via

RSS

April 2010• Extend service in 17 additional

markets

H2 2010• Hosted Blackberry Administration

Center• Office 2010 support• Enhance Powershell scripting• Enhance syndication partner

interface

Preview later this year & 2011• Update with Exchange 2010 Server • Update with SharePoint 2010 Server

Update with Communicator 2010 Server

• Office Web Apps • Free/Busy co-existence• Single Sign On with identity

federation• Redesigned User Interface• More administration and access

control• Communication Online

Conferencing• Communication Online Voice• New markets and languages• More to be announced

November 2009• Delegate Send As• SharePoint Auditing• Partner Name on

Invoice

Jan 2010• Outlook 2003 Connector• Exchange Online Usage Reporting• Expand Languages and Markets• CRM integration with Exchange Online• Delegate Administration• Multi-tenant Blackberry Device Support

Next Major Wave of Innovation

New Capabilities Powered ByExchange 2010

Free/busy between cloud and on-premises

Cross-premises management

Native migration tools

Voice mail with Unified Messaging

Integrated archiving Retention policies

and legal hold Transport rules Multi-mailbox

search Conversation View MailTips

Enhanced Web-based administration

Role-Based Access Control

Remote PowerShell

Detail Comparison

• Future release or On-premises only

• Online today • Exchange 2010 feature coming to Exchange Online

• Delegates(“send on behalf of”)

• Shared mailboxes (“send as”)

• Server-side forwarding

• Out of Office• WebReady document

viewing• Conference rooms• Resource booking

attendant• Conference room

delegation• Tasks

• GUI for managing some features

• Conversation view• Ignore/move

conversation• MailTips• Mail aggregation• Shared nickname

cache across OWA and mobile

• Message tracking (user self-service)

• Free-busy interopwith on-premises

• Free/busy sharing with other orgs

• Share full calendar detail with other orgs

• Publish calendar for anonymous access

E-mail,Calendaring

• [not available]

• Speech-enablement of directory and auto-attendant

• Hosted voicemail (integration with PBX)

• Outlook Voice Access• “Play on phone”

button• Missed call

notifications• Caller ID• Company auto-

attendant• Self-service PIN reset• Message waiting

indicator• Voicemail preview• Call answering rules• Protected voicemail

UM, Fax

• Forefront Online Protection for Exchange (AS/AV)

• Forefront for Exchange (AV)

• Route inbound mail on-prem for filtering

• Safe senders• Blocked senders• Forced TLS• S/MIME

• S/MIME in OWA

• Sign in using AD credentials

• Route outbound mail on-prem for filtering

• Multi-factor auth(smartcard, soft cert)

• Integration with on-premises RMS (for search, pre-licensing)

• RMS transport rules• Journal decryption

of RMS messages• Outlook Protection

Rules

Security Administration

• PST import and export

• Provision users in multiple datacenters

• Web-based management

• Active Directory sync• Bulk user activation• Deleted item recovery• Deleted mailbox

recovery

• Remote PowerShell• Role Based Access

Controls (RBAC)• Exchange

Management Console (x-premises management)

• Enhanced migration tools

• No OST resync after migration

• Offboarding tools• Support for orgs

>30,000 users

• Outlook Anywhere• Autodiscover• Outlook Web Access• Custom OWA URL• Entourage 2004*,

2008*, WS edition

• POP• Windows Mobile• iPhone• Other ActiveSync

devices• BlackBerry Enterprise

Server (add-on)• Remote device wipe

Client Access

• IMAP• Customize

ActiveSync security policies

• Full OWA support in Firefox/Safari

• IM and presence in OWA

• OWA side-by-side calendar view

• Mobile free/busy lookup

• Mobile reply status• Mobile SMS sync• Over-the-air update

for Outlook mobile

• OWA login: public/ private radio buttons

• Exchange Personal Archive

• E-Discovery (Multi-Mailbox Search)

• Message Retention (Archive and Delete Policies)

• Message Retention (Legal Hold Policy)

• Compliance Auditing• Transport rules• Custom disclaimers

Compliance/Archiving

Applications/Developer

• Journal e-mail toexternal archive

• Journal e-mail to EHA

• Exchange Web Services (EWS)

• EWS Managed API for .NET

• SMTP relay

• MAPI/CDO access• Custom code/dlls• Transport agents• Custom OWA themes,

colors, add-ins• Public folders

• Exchange 2007-style Managed Folders

• Multi-mailbox search exportto PST

• GUI for some features

*Capability is not carried forward after Exchange 2010 upgrade

• Personal contacts• Shared contacts• Personal distribution

groups• Shared distribution

groups• Global address list• Offline address book

• Dynamic distribution groups

• Restricted distribution groups

• Moderated distribution groups

• Share personal contacts

• Contact info update (user self-service)

Contacts,Directory

• Hierarchical address book

• GAL segmentation

New Capabilities Powered By Communications Server “14”

‘Online Voice’ coming in the future – specific features TBD

OC ‘14’ enhancements: Photos, contact card Activity stream

Enhanced Office 2010 integration

Skill Search (in SharePoint)

PC-toPC audio/video across firewalls

Federation with other OCS/OCO

PIC with Windows Live Communicator Mobile

OC as unified client PC audio, video and web

conferencing Up to 250 attendees Desktop and application

sharing PPT upload and

whiteboard Rich (OC) and web clients One click to share and join Integration with 3rd party

PSTN Audio conferencing services

Detail Comparison

• Future release or On-premises only

• OCO Today • OC 2010 feature coming to OC Online

• Live Meeting Standard

• Integration with on-premise video conferencing systems

• PSTN audio conferencing on OCS MCUs

• Unified OC client• OC Audio, video and

web conferencing• Escalation from IM• Desktop sharing• Applications sharing• PPT upload• Whiteboard• Annotations• Sharing from Office

apps• Lobby• Easy join from

outlook reminder• Client-side recording

and playback• Integration with ACP

providers for PSTN audio conferencing

Conferencing

• Office Communicator (OC) 2007 R2

• Office Communicator (OC) “14”

• Reach Client -Silverlight (IM and conferencing)

• Attendee OC client**• Communicator Mobile • Mac Messenger**

Client

• Presence integration with Exchange/SP online and on-premises

• IM/P/A/V Federation with on-prem OCS

• IM/P/A/V Federation with other OCO tenants

• IM/P PIC w/ Wlive• Split domain support

(OCO/OCS on-prem)**

Federation and Co-Existence Administration

• BigFin UI• Detailed health and

toplolgy status

• Power Shell Cmdletsfor user provisioning

• Power Shell cmdletsfor Server configmanagement

• Multitenant aware PS cmdlets for fedrationincluding user mgmtfor split domain

• Multi-tenant aware Power shell commandlets for conf/collab

• Provisioning cmdletsfor ACP provisioning

• Provsioning cmdletsfor MC provisioning

• Improved troubleshooting

• Usage reporting

• Multi-party IM and Presence

• Address Book Search• Distribution lists• File Transfer• PC-to-PC audio and

video (inside firewall)• Office integration

(Presence, click-to-communicate etc…)

IM/Presence

• Firewall traversal for files and A/V

• Skill search in SharePoint

• IM archiving**• Anti-virus scanning

for meeting content**

Security/Archiving

Applications/Developer

• IM and media encryption

• IM filtering

• 3-4 Pilots (OC APIs)

• Server-side APIs

• 3rd party compliance solutions

• PSTN IN/OUT using OC**

• Call controls (transfer, hold, forwarding)**

• Simultaneous ringing**

• Voicemail via Exchange Online UM**

Voice

• Communicator Automations API

** Feature availability TBD

• IP deskphone• Response groups• E-911 via OC• Branch office

appliance• Call admission

control• Analog devices• Common area phones• Call park• Private line• Delegation• Team Call

New Capabilities Powered By SharePoint 2010

Excel Services Access Services Visio Services Improved human

workflows Forms Services Project Online

Portal site templates Extranet access Internet sites MySites (incl.

MyContent; MyProfile; MyNewsfeed)

Tag clouds, activity feeds

Improved Wikis and Blogs

Office 2010 integration incl. support for Offline Working

Enhanced document collaboration and management

Office Web Apps Cross site-collection

search Search refiners People search

Detail Comparison

• On-premises only• Online today • SharePoint 2010 feature coming to SharePoint Online

• People and groups lists

• Calendars• Email Integration• Task Coordination• Surveys• Document

Collaboration• Issue Tracking• Templates

• Standard Site templates

• Improved Wikis and Blogs

• Real time presence and communication

• Tagging (Content and Expertise)

• Rating• Note Board• Tag Cloud• Activity Feed• Standard Meeting Site

Templates• SharePoint

WorkSpace• Hierarchical

Organization Chart• Improved My Sites

Communities

• Search in a single site collection

• Business Data Search (via Indexing and federated query)

• FAST• Defining new custom

content sources• Crawling BDC Data

• Relevance Features Did you mean?

• Query Recommendation

• Configure crawled file type

• Authoritative pages

• Enterprise content sources

• Cross site-collection search

• Admin and Management

• Indexing Controls• Phonetic Search• People search

Search

• Performance Point Services

• Business data web parts

• Business data actions

• Integrated business intelligence dashboards

• Key performance indicators (KPIs)

• Filter web parts• Integrated flexible

spreadsheet publishing

• Share manage and control spreadsheets

• Web based business intelligence using excel services

• Data connection libraries

• Report center• Visio Integration• Web Analytics• Improved Usage

Analytics

Insights Composites

• BCS (read/write)• Custom Installed

InfoPath form templates

• External Lists

• Forms libraries• Custom non-code

workflows• Centralized forms

management and control

• Design once development model

• Form import wizard• Integrated

deployment model for no-code forms

• Compatibility Checker

• Improved Forms Technology

• Improved Workflows• Business Document

Workflow Support • Partial trusted

workflow actions• Access Services• Improved SharePoint

Designer• Sandbox Solutions

• RSS Content Syndication

• Privacy and security• Audience Targeting • Site and document

aggregation• Site Manager• Mobile Device

Support• SharePoint sites and

Documents Roll up web parts

• Integration with SharePoint designer (except site backup and restore

Sites

• Portal Site Templates• Site Directory• Colleagues and

membership web parts

• User Profiles import• Extranet Access• Anonymous Access• Multi-lingual user

interface• New UX• Cross Browser

Support (Safari, IE, FF)

• Office 2010 Client integration

• Vanity domains for non-SSL sites only

• Tenant admin across site collections

• Better control of FQDNs

• Managed path site collections

Service Specific

Other

• Multiple Site Collections per customer

• Manage Site Collection Features and quota

• Off-boarding of customer data

• Project Online• Access Services

• Configure blocked file type

• Self service site creation

• Custom Managed Paths

• Roll up usage Analytics

*Capacity increase: 10 GB for each subscribingcompany plus 500MB per user (USL).

• Document Information Panel

• Document Action Bar• Retention and

Auditing policies• Navigation controls• Content publishing• Page Layouts

• Improved Content authoring

• Slide Libraries• Document

Management Site Templates

• Standard Enterprise and Publishing Site templates

• Policies, auditing and compliance

• Improved Records Repository

• Legal holds• Metadata and

taxonomy• Content Organizer• Metadata driven

Navigation• Document IDs • Document Sets• Office Web Apps

Content

• Integration with Microsoft information rights management (IRM)

• Site variations• Content staging and

deployment• Configure Information

Management

New platform capabilitiescoming for BPOS

Programmability and More Control

Platform Web ServicesNew programmability layer allowing third party to interact with platform, by-passing the user interface

Service Specific ControlFall through experience to specific services to gain similar server configuration control

Remote PowerShellManage the hosted Exchange environment via command line, build applications that leverage the service to meet your existing business requirements and processes

Collaboration CustomizationVisual Studio 2010 and SharePoint tools for building, testing and packaging Sandboxed Solutions

Authentication and Sign-OnActive Directory Federation Services powers

enterprise single sign-on

Users don’t need to remember separate cloud passwords Administrators can retain existing domain security policies Supports multi-factor authentication Allows you to block access to users outside your firewall

Users are authenticated by local Geneva server

No client sign-in tool required

Windows Server 2008

ADFS 2.0 (Geneva)

On Premises

Ease of Use Improvements

Subscription and Trial

Service Administration

IT Pro

Today

Future Service Connector

Ensure PC has the latest patches to work with Office Clients

Single Portal

One place to go for subscription management, service administration, and service usage

New Platform RequirementsOperating System Requirements XP SP3 with RPC over HTTP patch XP Home and Media Center edition only for managed identity deployment

Vista SP2 Windows 7 Mac OS X 10.4 (Tiger), 10.5 (Leopard), 10.6 (Snow Leopard)Office Client Requirements Office 2007 SP2 and above

Investigating support for Outlook 2003 with Exchange Online Investigating support for Office 2003 with SharePoint Online

Office 2008 for Mac and Entourage 2008 Web Services Edition Service Connector with .NET 2.0 or later (highly recommended) New Office Communicator Client Mac Messenger 9 Browser Requirements Internet Explorer 8 is required for XP Internet Explorer 7 for Vista users Firefox 3.x Safari 4.x

Retail USL PricingBPOS Standard

Microsoft Exchange Online Standard$10.00

Microsoft Office Communications Online (IM and Presence)—Not in V1

$2.50

Microsoft Office Live Meeting Standard$4.50

Microsoft Office SharePointOnline Standard

$7.25

Business Productivity Online Suite

Includes:Exchange Online Standard

Office SharePoint Online StandardOffice Communications OnlineOffice Live Meeting Standard

Starting from $10 per user per month.*

*Includes a 12-month subscription. Minimum of 5 seats required.

Exchange OnlineDeskless Worker $2.00

SharePoint OnlineDeskless Worker $2.00

BPOS Dedicated requires additional service subscription licenses, including first 5,000 seatsPricing above does not include volume discounts and Step-Up discount

Deskless Worker Suite$3.00

Savings Calculator

Average Account – 100 seats, Own CALs

100 x $7.15 x 12 = $8,580 per year

Free Trial

• Visit http://www.microsoft.com/online/business-productivity.mspx

• Click Buy • Sign-in or create a windows Live ID• Follow the prompts to complete customer information• Click on the Services tab• Choose Business Productivity Online Suite and Add to

Cart• Click on Find a Partner• Enter Partner ID 507149 or • Conway Dierking & Hillman• Complete Checkout

Available BPOS Offers

Commercial clients between 25-250 seats

Commercial clients between 250-500 seats

Commercial clients over 500 seats

Free 30-day trial. Can be extended up to 60 days.

Free 30-day trial. Can be extended up to 60 days.

Free 30-day trial. Can be extended up to 60 days.

$500 towards C/D/H consulting service* with BPOS purchase listing

C/D/H as partner of record

$1000 towards C/D/H cloud-computing assessment (requires pre-approval)

$1000 towards C/D/H cloud-computing assessment (requires pre-approval)

$2500 towards C/D/H BPOS POC 25 seats or more.

(requires pre-approval and completed BPOS POR form)

$5000 towards C/D/H BPOS POC for up to 75 seats.

(requires pre-approval and completed BPOS POR form)

*Migration planning, document site repository, SharePoint team site development, or Live Meeting best practices training*Non-commercial clients contact C/D/H for available programs

Royal Oak306 S. Washington Ave.Suite 212Royal Oak, MI 48067p: (248) 546-1800

Thank You

Grand Rapids15 Ionia SWSuite 270Grand Rapids, MI 49503p: (616) 776-1600

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