what's next: how mobile is changing design
TRANSCRIPT
The Nixon ShockOr the "death of money" refers to the change in the economic nature of money following Richard Nixon's removal of US Dollar from the gold standard.
1985Respondents said that they had at least three close friends they felt they could talk to about important issues.
Abraham Harold Maslow (April 1, 1908 – June 8, 1970) was an American psychologist. He is noted for his concept-ualization of a "hierarchy of human needs," and is considered the founder of humanistic psychology.
The Doomed ScenarioDid the lack of a “tomorrow” spawn the innovation that fed over a decade of innovation?
2006A Duke University study found that the number of friends people felt they could talk to was down to two people.
born in the modern digital age. technology is infused at birth.
the iphone is to themas the macintosh was to us.
generationZ
generation
97% own a computer
76% use instant messaging
69% use facebook
56% own an ipod
94% own a mobile phone
source: gen y and digital technology, 2007
born between 1980 to 1990solve problems using their social network. makes buying purchases collectively, not
individually.use mobile technology to stay informed.
y
In less five years, the mobile generation (y+z) could have more buying power than all other demographics combined.
JARGON ALERT
ContextThe circumstances that form the setting for an event, statement, or idea, and in terms of which it can be fully understood and assessed.
JARGON ALERT
Neurolinguistic ProgrammingA model of interpersonal communication chiefly concerned with the relationship between successful patterns of behavior and the subjective experiences underlying them.
Learning TypeAuditory 20% of all peopleconnect with others verbally
is all they need to feel
connected and productive with others
Learning TypeVisual 35% of all peopleBeing able to see concepts
illustrated as diagrams or
charts and graphs is helpful
for this majority learning type.
Learning TypeKinesthetic 45% of all people incorporate muscle memory
and hand-eye movement to
process and retain new information
Events
TV
Billboard
Radio
Live
Website
Auditory
Kinesthetic
Visu
al
Word of Mouth
Print Ad
Mobile Device
IVR
SMS
IVR
SMS
WAP
SMS
QR Code
SMS
QR Code
SMS
SMSMMS
SMS
WAP
SMS
SMS
Bluetooth
Notify
WAP
WAP
MMS
Send to Friend
WAP Site
Notify
Buy
WAP SiteWAP Site
Send to Friend
Join
Buy
NotifyNotify
Send to Friend
Post WAP Site
MMS
Send to Friend
Notify
Send to Friend
Join
Discuss
Send to Friend
Notify
Download
DownloadNotify
Vote
Join
Vote
Notify
Buy
Send to Friend
Notify
Events
TV
Billboard
Radio
Live
Website
Auditory
Kinesthetic
Visu
al
Word of Mouth
Print Ad
Mobile Device
IVR
SMS
IVR
SMS
WAP
SMS
QR Code
SMS
QR Code
SMS
SMSMMS
SMS
WAP
SMS
SMS
Bluetooth
Notify
WAP
WAP
MMS
Send to Friend
WAP Site
Notify
Buy
WAP SiteWAP Site
Send to Friend
Join
Buy
NotifyNotify
Send to Friend
Post WAP Site
MMS
Send to Friend
Notify
Send to Friend
Join
Discuss
Send to Friend
Notify
Download
DownloadNotify
Vote
Join
Vote
Notify
Buy
Send to Friend
Notify
Events
TV
Billboard
Radio
Live
Website
Auditory
Kinesthetic
Visu
al
Word of Mouth
Print Ad
Mobile Device
IVR
SMS
IVR
SMS
WAP
SMS
QR Code
SMS
QR Code
SMS
SMSMMS
SMS
WAP
SMS
SMS
Bluetooth
Notify
WAP
WAP
MMS
Send to Friend
WAP Site
Notify
Buy
WAP SiteWAP Site
Send to Friend
Join
Buy
NotifyNotify
Send to Friend
Post WAP Site
MMS
Send to Friend
Notify
Send to Friend
Join
Discuss
Send to Friend
Notify
Download
DownloadNotify
Vote
Join
Vote
Notify
Buy
Send to Friend
Notify
Events
TV
Billboard
Radio
Live
Website
Auditory
Kinesthetic
Visu
al
Word of Mouth
Print Ad
Mobile Device
IVR
SMS
IVR
SMS
WAP
SMS
QR Code
SMS
QR Code
SMS
SMSMMS
SMS
WAP
SMS
SMS
Bluetooth
Notify
WAP
WAP
MMS
Send to Friend
WAP Site
Notify
Buy
WAP SiteWAP Site
Send to Friend
Join
Buy
NotifyNotify
Send to Friend
Post WAP Site
MMS
Send to Friend
Notify
Send to Friend
Join
Discuss
Send to Friend
Notify
Download
DownloadNotify
Vote
Join
Vote
Notify
Buy
Send to Friend
Notify
This wonʼt be because of the iPhone or Android phones, operators, or the big device makers, but because of people.
The Elements of User ExperienceA basic duality: The Web was originally conceived as a hypertextual information space;but the development of increasingly sophisticated front- and back-end technologies hasfostered its use as a remote software interface. This dual nature has led to much confusion,as user experience practitioners have attempted to adapt their terminology to cases beyondthe scope of its original application. The goal of this document is to define some of theseterms within their appropriate contexts, and to clarify the underlying relationships amongthese various elements.
Jesse James [email protected]
Visual Design: graphic treatment of interfaceelements (the "look" in "look-and-feel")
Information Architecture: structural designof the information space to facilitateintuitive access to content
Interaction Design: development ofapplication flows to facilitate user tasks,defining how the user interacts withsite functionality
Navigation Design: design of interfaceelements to facilitate the user's movementthrough the information architectureInformation Design: in the Tuftean sense:designing the presentation of informationto facilitate understanding
Functional Specifications: "feature set":detailed descriptions of functionality the sitemust include in order to meet user needs
User Needs: externally derived goalsfor the site; identified through user research,ethno/techno/psychographics, etc.Site Objectives: business, creative, or otherinternally derived goals for the site
Content Requirements: definition ofcontent elements required in the sitein order to meet user needs
Interface Design: as in traditional HCI:design of interface elements to facilitateuser interaction with functionalityInformation Design: in the Tuftean sense:designing the presentation of informationto facilitate understanding
Web as software interface Web as hypertext system
Visual Design: visual treatment of text,graphic page elements and navigationalcomponents
Concrete
Abstracttim
eConception
Completion
FunctionalSpecifications
ContentRequirements
InteractionDesign
InformationArchitecture
Visual Design
Information DesignInterface Design Navigation Design
Site ObjectivesUser Needs
User Needs: externally derived goalsfor the site; identified through user research,ethno/techno/psychographics, etc.Site Objectives: business, creative, or otherinternally derived goals for the site
This picture is incomplete: The model outlined here does not account for secondary considerations (such as those arising during technical or content development)that may influence decisions during user experience development. Also, this model does not describe a development process, nor does it define roles within auser experience development team. Rather, it seeks to define the key considerations that go into the development of user experience on the Web today.
task-oriented information-oriented
30 March 2000
© 2000 Jesse James Garrett http://www.jjg.net/ia/
We are in the midst of a New Industrial Revolution that will define the stepping stones for the next hundred years.
Events
TV
Billboard
Radio
Live
Website
Auditory
Kinesthetic
Visu
al
Word of Mouth
Print Ad
Mobile Device
IVR
SMS
IVR
SMS
WAP
SMS
QR Code
SMS
QR Code
SMS
SMSMMS
SMS
WAP
SMS
SMS
Bluetooth
Notify
WAP
WAP
MMS
Send to Friend
WAP Site
Notify
Buy
WAP SiteWAP Site
Send to Friend
Join
Buy
NotifyNotify
Send to Friend
Post WAP Site
MMS
Send to Friend
Notify
Send to Friend
Join
Discuss
Send to Friend
Notify
Download
DownloadNotify
Vote
Join
Vote
Notify
Buy
Send to Friend
Notify