what's the worst that can happen #lascot14 #lkce14 2014
TRANSCRIPT
Protectors of value
3rd party (parasites)
Senior Managers
HR
Finance
Marketing
BAs & PMs
Auditors
Customer Support
QA
Testers
Developers
Developers
Developers
Infrastructure
Operational Support
Service Mangers
BAs & PMs0
TRUST IS AN OUTCOMEMAKE AND KEEP COMMITMENTS
TRUSTING IS A COMMITMENT THAT CREATES OPTIONS IN RELATIONSHIPS
@SOMESHEEP
CORDIAL HYPOCRISYBECAUSE OF LOYALTY OR FEAR
PRETEND THAT THERE IS TRUST WHEN THERE IS NONE
BEING POLITE WHEN THERE IS CYNICISM
-Fernando Flores & Robert C. Solomon
@SOMESHEEP
Blame is a discharge of discomfort - Brené Brown
We are not rational beings, we rationalise - Dave Snowden
The core of the illusion is that we believe that we understand the past. - Daniel Kahneman
@SOMESHEEP
CULTURAL CHANGESURVIVAL & LEARNING ANXIETY 1. SURVIVAL ANXIETY > LEARNING ANXIETY 2. INCREASING SURVIVAL ANXIETY DOESN’T
LOWER LEARNING ANXIETY
-Edgar Schein
A MINDSET FOR RESPONSERE-EXPRESS YOUR TARGET’S POSITION LIST POINTS OF AGREEMENT WHAT HAVE YOU LEARNED PRESENT YOUR VIEW WITHIN THE SHARED CONTEXT
-Anatol Rapoport
RIDE THE POWER@SOMESHEEP
AUTHENTIC TRUSTDELIBERATE IN RELATIONSHIPS AWARE OF THE FLUIDITY OF THE SELF WE INVENT OURSELVES IN OUR SHARED CONTEXT COPES WITH FAILURE
-Fernando Flores & Robert C. Solomon
@SOMESHEEP
TAKE AWAYSCordial Hypocrisy Shared narrative of future Normalise Discomfort Rapoport: Ride the Power Betrayal results from context
Trust is an outcome@SOMESHEEP