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CONTACT: Jennifer Jordan, [email protected], 800-616-2632

What’s your solution?An Overview of BDC and Internet Opportunities


According to the NADA:

The typical dealership spends $616 per unit sold to get the phone to ring.

80 percent of customers still use the phone to contact dealerships.

1 out of 20 incoming dealership calls go unanswered.

Less than 5 percent of sales consultants identify themselves or the dealership.

Less than 20 percent of sales consultants attempt to make a definite appointment.

30 percent of all inbound calls don’t obtain the prospect’s name.

1 in 5 service calls never reach the requested destination.

What’s your solution?

Why investing in your BDC is important:



Why investing in your BDC is important:

YOUR CURRENT MARKET

Your Dealership

Competitor A

Competitor B

Competitor C

Competitor D

WITH 10% COMPETITOR BDC/INTERNET IMPROVEMENT

Your Dealership

Competitor A

Competitor B

Competitor C

Competitor D


3 Cornerstones of Achieving Customer Trust:

Clarity

Communication

Customer Experience




Improving Phone Skills – The Four C’s:

Confidence 25%

Competence 25%

Credibility 25%

Congruence 25%



Email Checklist:

Quality Branding

Clear Direction

RelevancyEffective or Persuasive

Proper Grammar

Usage



Why are you missing sales?

No Trust

No Money

No Hurry

No

Desire

No Need


What: What are you doing now?

Why: Why are you doing it that way?

How: How can we improve your process?

Goals: What goals or benchmarks are you expecting?


What is your current process?


AIT is made up of people with real world auto dealership experience, so we don't just "talk the talk." We're uniquely qualified to understand what needs to happen in your dealership to get the best possible results.


About Automotive Internet Technologies:


To achieve the kind of results our clients get you need to be running on all cylinders, and our dealership proven programs will help you accomplish exactly that. They address every component of your dealership’s BDC and Internet sales operation.

We’ll look at your current BDC and Internet sales process, focusing on process, performance, and investment. We’ll identify where your improvement opportunities lie, prioritize them based on your feedback, and provide strategies to address them.


AIT’s “BDC Results/Net Solutions” Programs:


An AIT team will visit your dealership and meet with dealership management to discuss your current process, your historical averages, your current objectives, your staff’s proficiency, and your expenditures. We’ll create and install a BDC and Internet response process including call maps, phone scripts, email templates, and response schedules.




Once we’ve got you rolling, we’ll monitor your results to make sure everything stays on track.

AIT’s programs include the efforts of the experts in our offices, combined with in-dealership visits from our experienced, accomplished process and training teams.

It’s like have having a BDC/Internet manager with outstanding references and credentials, only for a fraction of the expense.




Call today to talk about where you are today, and where you would like to be in the coming months

When you work with AIT, you’re working with a team of dealership experienced people who have been helping auto dealerships EXCLUSIVELY for almost 15 years. We don’t work with lead providers, manufacturers, or OEM sponsored vendors.

AT AIT, we never ask you to sign a long term contract. That’s how confident we are that you’ll get the results you want.

I look forward to working with you!

What’s your solution?Would you like to discuss this opportunity?

what’s your solution presentation2 (2) final

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